Voice teleconferencing remains a staple of business despite the proliferation of alternatives such as email, instant messaging, and webinars. When you want a meeting but can’t get everyone together in the same room, it’s natural to call for a teleconference....
"My computer sometimes shuts down at random times. A friend said it's probably overheating. How can I find out for sure, and what can be done about overheating?"...
AVG Technologies has been protecting computer users against viruses, spyware, and other malware since 1991. Its eponymous software, simply called "AVG" comes in a free version for personal "basic protection" use and a commercial version for "enhanced protection" use. The...
"The fan inside my computer's power supply has started making an awful noise, and I'm afraid it's ready to bite the dust. Is it difficult to replace a power supply?"...
"Recently I lost my phone, and along with it, all my contacts, music, text messages and apps. It's been expensive and time consuming to reconstruct everything, so I'm looking for a way to back up all the data on my...
Here's your Geekly Update for the week of October 20th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......
Here's your Geekly Update for the week of September 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
"I'm a Sprint customer, and thinking about buying a new smartphone. I like the iPhone, but it's only on AT&T. Sprint's Palm Pre also looks good, but how does it stack up to the iPhone?"...
"I hear radio ads for Stamps.com, promising the ability to print postage stamps at home, and $100 in bonuses. Is Stamps.com internet postage legit, or a scam?"...
"I'm considering LifeLock identity theft insurance, but are there other companies I should consider? And I've heard about do-it-yourself identity theft protection... is that a realistic alternative?"...
Partitioning your hard drive is like putting up a digital fence, splitting your hard drive into distinct sections, each for a specific purpose. It allows you to install multiple operating systems, or just keep different types of data in their...
Here's your Geekly Update for the week of August 24th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
"I recently got a Blackberry, and am having trouble figuring out the best way to listen to music on this device. What do you recommend for music on the Blackberry?"...
If you do everything just right, you'll end up with a perfect hard drive. Your operating system will be bug-free; your applications will play well together; your data will be neatly organized in folders; everything will be just perfect. And...
I downloaded the Windows 7 beta and have been trying out all the cool new desktop customization features. Here are some of the highlights......
I've had nothing but trouble with my TomTom GO 720 GPS. And the TomTom customer service rep basically told me to go buy a Garmin. Read on!...
Here's your Geekly Update for the week of June 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
"I have to deal with a lot of PDFs, and Adobe Reader just takes too long to open. Are there any good, free alternatives for PDF viewing?"...
Have you heard about Wolfram Alpha? It sounds like a secret society of zoologists, but it's actually one of the coolest new search engines to come along in quite a while. Here's the scoop......
When I was a kid, research meant spending hours in the library, poring over dusty tomes, making notes on index cards, and then trying to organize it all. Today the wealth of information on the Internet can be tapped, annotated,...
Internet radio allows you to listen to online radio stations on your computer or on a mobile device. But of course, the Internet is much cooler than a radio, so Internet radio lets you do all kinds of things you...
"I've heard those radio commercials for Internet Speedway saying 'Make thousands of dollars a week with your own Internet business.' It sounds too good to be true... so is Internet Speedway a scam?"...
The mobility that laptops and notebook computers provide has made it imperative for users to take steps to secure their computers. There are several simple things that you can do to keep your laptop safe. Read on to learn how...
Did you know that you can load up a flash drive with your favorite programs and run them on any computer, without installing, directly from the portable drive? Here's the scoop on portable apps......
"I know I need to backup my computer, because I've experienced a hard drive failure in the past. But I don't have a lot of money to spend on backup software. Are there any good FREE backup software programs, or...
"I've read about TrapCall, a service that claims to be able to reveal the true caller for calls where the callerID info is blocked or hidden. Does Trapcall really work? Are there any privacy concerns or gotchas?"...
If you have a decent computer, why buy a home theater system that can cost thousands? For a lot less money, I'll show you how to convert your PC into an awesome home theater system at about the quarter of...
What's the big deal with TiVo? Is it just a glorified VCR, or is it really a revolutionary new way to watch television? Get the scoop on TiVo here......
So you want to record movies and your favorite shows from your fancy HD television? Most people think of TiVo first, but you've got options when it comes to selecting a DVR service. Here's the scoop......
"Will I be able to upgrade my XP system to Windows 7? I'm hoping I don't have to upgrade to Vista in order to install Windows 7. What's the scoop?"...
"Everyone says that if you have an Internet connection, you should have a firewall. But can I use a free firewall, or should I pay for one of the commercially available firewall packages?"...
"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...
"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....
"I want to buy a USB turntable to convert some vinyl record albums to MP3 format. Are there any specific turntables you can recommend?"...
It's been a year since I compared the newest Zune and the iPod. So let's see what's new with Microsoft's music player and if it is a force that Apple has to reckon with for the holiday season and beyond......
Saving money is something that everyone is interested in, and because of this many sites have been created to help shoppers find good deals on the products they want to buy. Here's the scoop on the best price comparison websites,...
Are you going nuts over the selection of electronics that are available for this holiday season? There are so many choices -- cell phones, music players, PDAs, video cams and more. Read on for my personal recommendations to help you...
"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...
"I just got Windows Vista, after using XP for many years. Frankly, I'm not crazy about the Vista look and feel... are there some tweaks I can use to make Vista look more like XP?"...
So you found the coolest video on YouTube, and you want to download it to your computer. But how do you download YouTube videos? There's no obvious way on the YouTube site, but there are some easy ways to download...
"I'm considering buying one of those netbook mini-laptops for my daughter. Can they do everything that the larger laptops do? Can you recommend any specific mini laptop models?"...
Are you searching for someone? Free people search tools online can help you find college classmates, high school sweethearts, long lost relatives, even dig up facts about neighbors, potential tenants or job seekers. Here are my recommendations for the best...
"I'm confused by all the free antivirus products. I've read in some forums that Avira is the best, others claim that AVG or Avast is definitely the way to go. Which one do you recommend?"...
"It seems there are lots of choices for a free anti-virus program. My neighbor swears by Avast! Anti-Virus and says it's better than Avira, which I currently use. Is Avast! worth looking into, or are they all pretty much the...
"I have someone in my home during the day to clean and do childcare. Can I install a wireless security camera that can be monitored over the internet? I'd like to be able to look in during the day from...
"I want to send a fax, but I don't have a fax machine. Can I use fax software on my computer to send or receive a fax? If so, what free fax software is available for Windows? I have a...
Gmail has been my favorite web-based email service for several years, and one of the things I like is that they're always adding new features and experimenting with various options to make it easier to use. Have you heard what's...
Google is now in the browser business. Chrome is the name of Google's new web browser, aimed squarely at competing with Microsoft Internet Explorer. So how does Chrome differ from IE, Firefox, Safari and other browsers? Read on for details...
"What do you recommend for quick photo editing when you're away from your own computer and you don't have PhotoShop or something similar available?"...
Recently, a few organizations have begun offering an alternative to paper documentation of health records. Would you trust your personal health records to an online company?...
If you are a student, employee, or part of the military, you've probably experienced the frustration of not being able to access certain websites or even your webmail. Fortunately there are some things you can do to access these blocked...
Anyone can plug in a computer and attach a printer. But that's not all there is to being a serious computer jockey these days. Are you ready to get your geek on? Check out these five must-have gadgets to enhance...
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
What information about you is publicly available on the Web? In the past, only government agencies and businesses with a 'need to know' were able to access personal information. Today, Internet search engines allow almost anyone to find information about...
"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...
"I've run into problems trying to transfer my iTunes music to an MP3 player. I am told that the problem is DRM, some sort of copy protection built into the songs. Are there ways to get around this? Can I...
You finally got that wireless router, but the wifi signal is not so great in some parts of the house. Here's how to boost your wireless signal strength......
If you maintain a website, a content management system (CMS) can make it easier to add or update information, whether it has 10 pages or 10,000 pages. Read on to learn what a content management system can do for you,...
Is Linux ready for the masses? Or is it still a geeks club? The new Ubuntu Linux Gutsy Gibbon puts a little more polish on the Linux desktop and moves the focus toward everyday users. Check out the new features...
"I have a really old monitor with a small screen that's starting to flicker. I'd like to upgrade to something nice that will handle web browsing, office applications and online video. What do you recommend?"...
Apple's newest operating system, released in the Fall of 2007, is Mac OS X Leopard. Like it's feline namesake, this OS is slick and sleek and features all the multimedia bells and whistles Apple users have come to expect. Since...
"I'm looking for a basic entry-level desktop computer to give to a high-school student as a Christmas gift. What do you recommend in the budget category that can handle web surfing, email and word processing?"...
"I'd like to do a survey of visitors to my website. I need basic demographics, some multiple choice questions, and the ability to generate reports. Oh, and free is nice! What tool do you recommend?"...
"I've heard that GnuCash is a free accounting program, similar to Quicken. So it's free, but how does it compare with Quicken or Microsoft Money, for basic household or small business accounting?"...
You already know that Skype allows you to use VoIP technology to make phone calls over the Internet. Here's a look at some of the more advanced features, and how to incorporate them into your work or social life......
You've opened a Gmail account and now you can send and receive email on the web. Lots of email... 5.2 gigs and counting. But beyond all that space, Google's Gmail can give you better control over how you manage your...
"Can you explain what Mechanical Turk is all about? A friend of mine uses it to make money by doing small jobs, but I've heard some people say it's more like slave labor. What's the deal with Mechanical Turk?"...
"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...
Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...
Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...
Laptops are a great option for people who need to compute on the move. In the past, laptops were bulky, heavy and slow. But today, laptop technology has advanced and today's models are fast, light and offer nearly the same...
"I've read your articles about the best sites for public school students. But my children are young and I'm considering home schooling for them. Can you recommend any sites with good resources for homeschooling families?"...
Back to school time seems to sneak up on us each year, but with the assistance of the Internet it is easier than ever for teachers to formulate lesson plans or spice up the ones they already have....
"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...
Passwords... we have a love/hate relationship with them. We love them because they are the first line of defense against fraud and identity theft. They protect the security of our email account, online banking and credit card purchases. We hate...
"I take a lot of pictures with my digital camera, but the photo editing software that came with the camera is pretty lame. I looked into Adobe Photoshop but WOW it's expensive! Are there some good photo editors that are...
GPS systems are useful for finding your way around, but choosing the navigation system that's right for you might be just as challenging as traveling without one. Here are some guidelines on the best GPS systems so you don't get...
Imagine... putting that big old television set to good use as a secondary, or even primary, monitor for your computer. The thought has certainly crossed the minds of many a technophile. Here's how to hook it up......
Periodically creating a backup of your computer files is critically important to the preservation of your work, your entertainment and your memories. In the event that your system is corrupted by a virus, natural disaster or hardware malfunction you must...
Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...
With hundreds of cell phones on the market you can narrow down your choices by first deciding what features you need or want. Read on for a handy guide to selecting the cell phone that's right for you......
Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...
"I have a big music collection on CDROM discs. I'd like to get all this music on my computer and burn my own mix CDs. Can you help me get started?"...
"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...
It's happened to all of us at some point. One stray mouse click, and poof! You've deleted a file that you did not mean to. But must it really be the final goodbye to that file? Happily, there are tons...
"I've been using Netflix to rent movies by mail, which is okay, but with high-speed connections so common now, why can't I just download movies I want to watch from the Internet?"...
Looking for some uber-cool gadgets to trick out your personal computer? Here are my picks for the top ten gadgets, guaranteed to make everyone else in the office (or home office) jealous......
"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...
As the Myspace population passes 100 million members, the site seems to be creaking and groaning, ready to burst at the seams. With frequent outages, valid passwords being rejected, problems with music players, and comment spammers, you might be looking...
YouTube is a video-sharing website that is changing American culture. It seems that every day, some short video clip on YouTube makes headline news. Here's the story behind the phenomenal success of YouTube, and some tips on how you can...
"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...
Are you concerned about the risk of getting cancer from long-term cell phone usage? Finally, some scientific studies assessing the link between cell phones and cancer have been conducted. The results are in, and I for one was surprised......
"I see commercials on TV telling me to switch to broadband, but I'm not sure what that means. They talk about DSL lines, cable access, satellites and megabits, which further confuses me. I've had dialup access through AOL for years...
You've got a burning question... but you're stuck somewhere with no internet connection. News Flash... Google SMS lets you search the web from your mobile phone! Google SMS serves up answers to specialized queries, and it's as simple as sending...
"As a parent with young children, I worry that there are so many dark alleys on the Internet for kids to wander into. Can you recommend some GOOD sites and offer any help on keeping kids safe online?"...
"I teach senior citizens in a community based computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget. What...
"I want to take a screenshot of my screen and save it in a graphics file, so I can email it to a friend. Do I need to purchase or download special software to do this?"...
"I was trying to fix a spyware problem and it seems I messed up my computer. Now when I start Windows XP, I get the 'MBR Corrupt' and 'Error loading operating system' messages. What should I do?"...
"My child is 16 and has a Myspace page. He tells me the only way to make his Myspace profile private is to set his age to 14 or 15 years old. Is there a way to set the Myspace...
Are teens putting themselves at risk by posting too much personal information on Myspace? Is Myspace a danger to kids that should be tightly controlled or shut down?...
"I understand that once I'm logged in to my Myspace account, I can search for people that meet certain criteria. For example, I may want to search for guys over 40 within 60 miles of my city that have "softball"...
"Blogs, bloggers and blogging... they seem to be everywhere I look. I have lots to say, but I'm not a techie and have no idea how to start my own blog. Can you help?"...
"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...
Let's face it... your old VHS tapes with treasured family memories won't last forever. Even if the VCR doesn't eventually jam and eat the tape, a VHS recording uses fragile magnetic tape that degrades over time -- whether you watch...
"Is it safe to use wireless Internet access in my home? I've heard that neighbors or even people driving by can tap in to my wireless signal. There must be a way to do it safely, since it's so common...
If you've been online for more than an hour, you've probably gotten one of those "PHENOMENAL MONEY MAKING PROGRAMS" that promise to make you 50 thousand dollars richer in short order. It's the classic David Rhodes "Make Money Fast" scheme,...
"I'm just starting to program shell scripts in Linux. I can handle basic IF ... THEN ... ELSE stuff, but I'm having trouble with looping? Can you give me some examples?"...
"I carry a laptop when I travel, but I always seem to forget some important files at home on my desktop PC. Is there some way I can access the files on my home computer through the Internet?"...
Too much time on your hands? Then you'll be pleased to learn that there are still plenty of websites that have ABSOLUTELY NO REDEEMING VALUE. My scholarly research into the best of the utterly useless in the online world is...
"Can someone track a user (name, home address, etc.) simply by having their email or IP address? The reason I ask is my kids play some games online, and these sites sometimes have a chat area, where the players can...
Back in 1995-96 I worked for BoardWatch Magazine, covering the world of Bulletin Board Systems and the fledgling Internet. One of my favorite parts of that job was interviewing prominent netizens of the day. Some may boast about being self-made...
I keep hearing about RSS, XML and RSS feeds. I have only a vague idea of what they are, but then people start talking about RSS aggregators, and I get really confused. What are they talking about and why would...
"I got a warning that FTP was not secure any more and that I should go to WinSCP for a fix. I am not very tech-savvy, so I depend on you to keep my computer healthy. So - is this...
"I'm wondering if there is a 'definitions' website that provides free definitions for people who do not know what every little computer term means. I consider myself something of a computer geek and I am the basic 'go to' in...
Have you heard the term "ASCII art" and wondered what that's all about? Long before the advent of the Web and all of its glittering graphics, people were creating computer graphics of a different sort that required no special hardware...
New to linux? A reader today said "I need to know some of the basic commands for a linux server that I accquired." Turns out I wrote the book on Linux. Well, one of them anyway......
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
I hear people saying that Microsoft is evil, and I should switch to Linux. What is Linux, who should use it, and where can I download Linux for free?...
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