Can You Trust ScanGuard?

Category: Anti-Virus , Software

A couple of readers have recently asked me about a new program called ScanGuard. One said: “Hey, Bob. Just ran across this on the internet. Article makes it sound really good – maybe too good. Also, what other alternatives are available that do the same thing? Appreciate all the good work you do and the information you share. God bless, Elwyn.” So let's take a look at ScanGuard…

Review of ScanGuard

The item in question is ScanGuard, a PC cleanup, optimization, and protection program. It’s a very new program; according to Whois records, the site came online in June 2016. I don’t find any discussions of ScanGuard earlier than September.

As for the company behind ScanGuard, all I can find is a reference to “a highly regarded Microsoft Solution Provider.” No “about” or “contact” links on the site. That’s a huge red flag. I have no idea who I might be doing business with. Normally, I would stop right here and surf far away from ScanGuard. But Elwyn and other readers would like to know how well it works, so here goes...

My advice is to install strange, suspect software on an old PC that I would not mind re-formatting if the software turns out to be malicious. In fact, I’d re-format the drive even if I didn’t detect anything fishy; something may be lingering deep in the background. At the very least, I would create a Restore Point just before installing ScanGuard, in hope of being able to restore my PC’s settings and files to that time when I am done playing with SafeGuard.

scanguard software review

Installing ScanGuard goes a little too fast for my liking. There is no licensing agreement to read, no “I accept” button, no “cancel” button. A corporate lawyer would never allow those items to be omitted. There’s no “Advanced” page where a user can choose the installation folder, where he wants shortcuts placed, and so on. Once you click on ScanGuard.exe, installation proceeds almost without pause. I feel I’ve lost control, and I shouldn’t feel that way.

Now ScanGuard wants me to register, creating an “online account” in the process. Unlike any other site, ScanGuard does not insist that I re-enter my username or password to confirm it. Genuine sites really, really care whether users get registered. Rogue sites do not; they just want you to enter the “standard” password that you use on all or most of the sites you visit regularly. So I enter a password that I have never used and never will use. There are no rules; a password can be any weak thing.

Testing the Program

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Finally, I can clean and optimize my system. ScanGuard claims to perform four functions: Antivirus, System Boost, Disk Cleaner, and Web Security. I was not impressed by the Antivirus module; out of 27 files it flagged as “potentially dangerous,” the first five were innocuous, so I stopped there.

The only review of ScanGuard that I could find comes from a brand-new site called, which was registered in October 2016. Warning bells went off right away, when I saw that the top 2 items here are TotalAV and ScanGuard, two unknowns that have the same domain registration information. The reviews for both are glowing and vague, and the other products listed are all affiliate links.

Here's another odd thing I found while researching this software. The domain name for ScanGuard ( is listed as "for sale" on several domain marketplaces, with prices ranging from $10,000 to $22,800. Hedging their bets? Very odd, to say the least.

I would not use ScanGuard or recommend it to anyone. The company is sketchy, and it seems pretty obvious that the "review" site mentioned above is a thinly-veiled shill for the product. The product is crude and not user-friendly. There are much better alternatives, and they are free.

You can find my list of recommended Internet security tools in my article Free Antivirus Programs. For the past few years, I've been using the free version of Avast Antivirus, with an occasional scan using MalwareBytes AntiVirus, and this combo has served me well.

My advice on “system optimizers” is to stick with the tried and true. Advanced SystemCare cleans, optimizes, and protects very reliably. CCleaner is another tool that I've mentioned several times on this site. I also recommend Privazer, a tool packed with utilities to keep your PC in top shape.

You are unlikely to stumble across a brand-new antivirus or system optimizer tool that’s even slightly better than these established competitors. Why pay for something you can get for free? And why risk your privacy and security on an unproven entity? Your thoughts on this topic are welcome. Post your comment or question below...

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Most recent comments on "Can You Trust ScanGuard?"

(See all 120 comments for this article.)

Posted by:

30 Jan 2017

I noticed the bottom of smartwebchoices website offers term, licence and contact us links. I do normally just wonder about possible hidden partitions that can be either controlled for malicious or ideologic motives. Yet there are known online scans that would mark such as server-like activity without the intention of the owner. Is this correct or does it take more shielding to prevent that others remotely make use of your hardware that way? I do not refer to scanguard here per se, since I have not installed it (sometimes I tend to go against advices, to give room to allow possible mitigation purpose, beyond assumed commercial drive.)Am I being naive?

Posted by:

01 Feb 2017

I never trust any cleaning software. I actually manually clean the registry and temp files myself (takes ages but worth it) but for AV I use malwarebytes and kapersky/bitdefender (whichever is better at the time).

Posted by:

01 Feb 2017

I would strongly suspect this software as soon as you mentioned highly regarded Microsoft solution provider. I had a virus attached itself to my laptop, it simulates it about to crash and a pop up warned me that my system had been infected and I needed to call the Microsoft helpline. I dubiously did, thinking this is likely to be the virus company not Microsoft, I questioned them repeatedly, they then told me to run a test at the command prompt which then said there were loads of virus's and trogans on my system, and the supposed IT guy said they were EasyTech and were a respected provider to Microsoft and they could clean my system for £160 - I was suspicious so Googled their name in the background, and there were loads of scam comments about them, so I discontinued the conversation. MY laptop is not healthy though and I think I'm going to need to wipe it. So anyone pretending to be a Microsoft supplier or support I would be very wary of. They have crashed my laptop!

Posted by:

04 Feb 2017

I gave ScanGuard a try - unfortunately before consulting Bob for guidance.

The results were really bad.

I ended up having to use my computer's "go-back" feature to get things right again.


Posted by:

05 Feb 2017

Thank you!!!
I've downloaded but not installed Scanguard because 360 Total Security quarantined it as a TROJAN so I looked for reviews and read "Top 10" Best Antivirus 2017. That was too glowing for a new product. Then I found this review. Thank you for being clear, systematic and concise.
I will now delete Scanguard.exe forever.

Posted by:

06 Feb 2017

Hi there, thanks for the informative article. Most helpful.

Posted by:

brin fisher
23 Feb 2017

thanks Bob, looks like you have saved a lot of people including myself an awful lot of trouble, the presentation for scanguard is so impressive it's almost too good to be true, again , thanks Bob for all your time and trouble, we'll have to call you the computer good samaratan

Posted by:

01 Mar 2017

Thanks Bob, I was thinking about installing it!!!

Posted by:

02 Mar 2017

Thanks, Bob. Happened to see an article about this and was curious. Thought it sounded a little fishy so I did a Google search and immediately saw your article listed and knew I could trust your opinion. Now I can warn my friends also.

Posted by:

06 Mar 2017

Good article about Scan guard.

Posted by:

06 Mar 2017

Did you actually test the performance of the software? so it wasn't hard to figure out that scanguard and totalav are the same thing, just skinned differently...

They do have pretty aggressive monetization techniques, but so far non are out of the ordinary.

I have tested it on my old Mac and Android phone and it does seem to be doing what it advertises... I don't have enough technical knowledge to figure out if it is actually doing anything malicious, so I am curious to find out.. I like the easy UI and I don't mind paying a few dollars for an easy to use a piece of software that is well designed
(at least UI-wise)....

I would like to know if there is any personal information it collects and does not disclose, if there are any threats it warns about that actually don't exist, if there is anything it does that is is not suppose to... etc

I don't think it is a scam per se as the parent company is openly listed on the website and legit, their tech support is actually active and working, they have decently extensive documentation...

Any input?

Posted by:

Samantha - BMRT
07 Mar 2017

Brilliant, Bob. This post is precisely why I usually go through your e-mails. Appreciate you helping us, stay safe. Anyways. is this safe? Regards, Samantha.

Posted by:

08 Mar 2017

Thanks Bob, I figured it had to be a scam (guess I was thinking as much) and you confirmed it, its a scam.


Posted by:

Samantha (Mac Expert)
09 Mar 2017

THanks for the heads up! It does look sketchy for a program that's supposed to be trusted with your system. What antivirus program are you personally using, by the way? I'm thinking of switching from ESET.

Posted by:

12 Mar 2017

I agree, Scanguard is a scam. After some research I found out it was from SS Protect LTD. Not to be trusted.

Posted by:

Maurice Lenihan
13 Mar 2017

Once again I've read through the new programmes before opening "Ask Bob Rankin", and am I'm glad i did. Thanks Bob, ScanGuard is not for me, cheers.

Posted by:

14 Mar 2017

Very Informative and helpful. Saw ad for Scanguard, decided to research and found your site, Bob you are life saver. Thank you very much.

Posted by:

Dave M
15 Mar 2017

Hi Bob, I have AVG AV installed on my laptop. I wanted to find another AV program so lloked at Scanguard. Its the same as AVG.

Posted by:

Lynda Harding
18 Mar 2017

My computer was frozen last night by a third party and gave me a number to unlock it, as i was panicking i phoned the number up and they went through all my files etc and told me that my bank cards etc money can be taken and i had a lot of warning signs and alerts, they then said it would cost me £300 to unlock my computer, I told them i never had the money and turned off the computer. it worked ok this morning but would not let me get on internet, i fell for this scam before and had to buy a new computer, what i am getting at i bought this scanguard today because i thought they where ok :( and after lastnight i did not want to go through that again...

Posted by:

victor kuss
23 Mar 2017

On NO ACCOUNT put Scanguard on your computer. Scamguard would be a more correct title. It purports to be a virus protection programme, but instead places a serious number of malware virus programmes on your hard drive. How many, you might ask.? Wait for it. I ran my free Malwarebytes programme after placing Scanguard on the PC. This freebie located 1, 380 - YES 1,380 items of malware, all bearing the name scanguard. I was really, really pissed off, angry, feeling so foolish. STEER WELL CLEAR !!!!!!

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Article information: AskBobRankin -- Can You Trust ScanGuard? (Posted: 10 Nov 2016)
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