Can You Trust ScanGuard?

Category: Anti-Virus , Software

A couple of readers have recently asked me about a new program called ScanGuard. One said: “Hey, Bob. Just ran across this on the internet. Article makes it sound really good – maybe too good. Also, what other alternatives are available that do the same thing? Appreciate all the good work you do and the information you share. God bless, Elwyn.” So let's take a look at ScanGuard…

Review of ScanGuard

The item in question is ScanGuard, a PC cleanup, optimization, and protection program. It’s a very new program; according to Whois records, the site came online in June 2016. I don’t find any discussions of ScanGuard earlier than September.

As for the company behind ScanGuard, all I can find is a reference to “a highly regarded Microsoft Solution Provider.” No “about” or “contact” links on the site. That’s a huge red flag. I have no idea who I might be doing business with. Normally, I would stop right here and surf far away from ScanGuard. But Elwyn and other readers would like to know how well it works, so here goes...

My advice is to install strange, suspect software on an old PC that I would not mind re-formatting if the software turns out to be malicious. In fact, I’d re-format the drive even if I didn’t detect anything fishy; something may be lingering deep in the background. At the very least, I would create a Restore Point just before installing ScanGuard, in hope of being able to restore my PC’s settings and files to that time when I am done playing with SafeGuard.

scanguard software review

Installing ScanGuard goes a little too fast for my liking. There is no licensing agreement to read, no “I accept” button, no “cancel” button. A corporate lawyer would never allow those items to be omitted. There’s no “Advanced” page where a user can choose the installation folder, where he wants shortcuts placed, and so on. Once you click on ScanGuard.exe, installation proceeds almost without pause. I feel I’ve lost control, and I shouldn’t feel that way.

Now ScanGuard wants me to register, creating an “online account” in the process. Unlike any other site, ScanGuard does not insist that I re-enter my username or password to confirm it. Genuine sites really, really care whether users get registered. Rogue sites do not; they just want you to enter the “standard” password that you use on all or most of the sites you visit regularly. So I enter a password that I have never used and never will use. There are no rules; a password can be any weak thing.

Testing the Program

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Finally, I can clean and optimize my system. ScanGuard claims to perform four functions: Antivirus, System Boost, Disk Cleaner, and Web Security. I was not impressed by the Antivirus module; out of 27 files it flagged as “potentially dangerous,” the first five were innocuous, so I stopped there.

The only review of ScanGuard that I could find comes from a brand-new site called Top10BestAntivirus.com, which was registered in October 2016. Warning bells went off right away, when I saw that the top 2 items here are TotalAV and ScanGuard, two unknowns that have the same domain registration information. The reviews for both are glowing and vague, and the other products listed are all affiliate links.

Here's another odd thing I found while researching this software. The domain name for ScanGuard (scanguard.com) is listed as "for sale" on several domain marketplaces, with prices ranging from $10,000 to $22,800. Hedging their bets? Very odd, to say the least.

I would not use ScanGuard or recommend it to anyone. The company is sketchy, and it seems pretty obvious that the "review" site mentioned above is a thinly-veiled shill for the product. The product is crude and not user-friendly. There are much better alternatives, and they are free.

You can find my list of recommended Internet security tools in my article Free Antivirus Programs. For the past few years, I've been using the free version of Avast Antivirus, with an occasional scan using MalwareBytes AntiVirus, and this combo has served me well.

My advice on “system optimizers” is to stick with the tried and true. Advanced SystemCare cleans, optimizes, and protects very reliably. CCleaner is another tool that I've mentioned several times on this site. I also recommend Privazer, a tool packed with utilities to keep your PC in top shape.

You are unlikely to stumble across a brand-new antivirus or system optimizer tool that’s even slightly better than these established competitors. Why pay for something you can get for free? And why risk your privacy and security on an unproven entity? Your thoughts on this topic are welcome. Post your comment or question below...

 
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This article was posted by on 10 Nov 2016


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Most recent comments on "Can You Trust ScanGuard?"

(See all 94 comments for this article.)

Posted by:

Jim
31 Dec 2016

thanks for all the info, I would never recomend IYOGI there another rip off, I use norton 360 full version there always there when needed happy new year to all Jim


Posted by:

DES
31 Dec 2016

HELP. I JUST SIGNED UP WITTH SCANGUARD.2 DAYS AGO CAN I CANCELL THIS AFTER READING YR REVIEW IT LOOKS LIKE IVE BEEN CONNED.IS THEIR A COOLING OFF PERIOD.


Posted by:

Manny Nestle
31 Dec 2016

Thanks Bob.


Posted by:

Cranky
01 Jan 2017

Looks like a bit of Russophobic prejudice going on here with unsubstantiated claims that Scanguard is of Russian origin, and then also having a silly Snowden dig. It looks like a case of Democrat crybabies trying to get whatever digs they can manage in, no matter how unjustified.


Posted by:

Jerald Thompson
03 Jan 2017

Not sure if Scangard is a good program or not, but am not pleased with their Customer Service at all. I downloaded the "free" Scangard file from ther advertisement and it immediately started scanning my computer. After several minutes of "scanning" it reported over 100 errors and then offered to "fix" those errors if I clicked on a link.

Clicking on that link took me to their main wevbsite, where I was offered a $159.00 USD discount on their program (making my price something like $29.95 USD). I went ahead and submitted my order (using a card issued on a bank account where I keep only enough funds to cover small internet purchases - and which easily had enough in it to cover this charge).

My card was rejected (no reason given) - so I checked all the information that I had submitted and found all the information I had given them was correct. Got an e-mail from them shortly thereafter stating that my card was rejected and that I should use a different card or go to PayPal to make the purchase. I had used that card earlier on the day I tried to buy Scangard and it worked just fine, as well as AFTER I tried to purchase Scangard, and it worked fine then, too.

I got another e-mail from them saying my card was rejected. I replied back that the card worked okay with everyone else, that I didn't like the idea that they wouldn't accept the card, and told them I was going to uninstall the "free" program that I had downloaded in the first place. Their response: another e-mail telling my my card was not accepted and that I should try going to PayPal. !!!


Posted by:

John
03 Jan 2017

Bob, thanks so much for this excellent review and the work behind it. I have been suspicious of ScanGuard from the off but it keeps appearing on respected sites. It's just cropped up on My BT as an offer. When I was about to navigate away, a popup appeared offering me a time-limited free download. Too sketchy for words - and your review has confirmed that.

I'm really grateful - I got caught by the Virusguard 2009 scam so this is a timely warning.


Posted by:

Des
04 Jan 2017

Interested in posts relating to ScanGuard. I made the mistake of paying the reduced price $49.00 and downloaded and installed it. Couldn't get it to work. They then advised me that I needed to upgrade for an additional $29.00. I went back and told that it wasn't going to happen and that I had uninstalled it and wanted my money back. I looked up their "contact us" details and noticed that they had a 1800 number for ScanGuard in Australia. Interesting to note that the Australian website shows a large statement in bold print to the effect that they have absolutely nothing to do with ScanGuard in the USA and were sick and tied of receiving complaints from dissatified customers in Australia. ScanGuard (USA) are a bunch of crooks.


Posted by:

Elly
04 Jan 2017

I am so glad that I always do a google search on product reviews and that I came to your page. My "this is too good to be true" antenna started pinging when I read their advert and you have proved me right. Thank you very much
BTW I have a Mac and am told that i do not need to use anything that "cleans' it because these cleaners actually slow it down.


Posted by:

Gadfly
06 Jan 2017

I suspected a scam but just for my own information checked further. The ad read
"If you live in Canada and have a Linux computer which is over 6 months old, then we advise you to keep reading."
So I checked the download - which was actually "scanguard.exe" or in other words a windows executable file. The face I use a Linux distro and live in Canada was obviously picked up from my internet connection.

AFAIC that was enough to prove the item is scamware and to be avoided.


Posted by:

Barb Greer
07 Jan 2017

Hi Bob: Thanks so much for a great thorough report on Scan Guard. I too was curious about how good this antivirus program was. The info Scan Guard gave was quite impressive however after reading your report, I realized it is too much of a risk & it is so much better going with a "tried & true" program like Avast. I look forward to reading all of your reports. Thanks for being available to us "older" ladies who don't have a lot of computer knowledge. Barb


Posted by:

John kramer
07 Jan 2017

I personally believe scan guard is a scam.
Yesterday I pulled up the site. To get any information I had to give my email address. I felt right away that I was being suckered because they wanted a password. I immediately closed transmission.
This morning I received an email with a generated password and congratulated me for signing up with Scan guard. I immediately emailed them very roughly that I wanted nothing to do with their company or services..
Scan guard is most likely a scam if they do business this way.
Thank you for providing a place that I could sound off.


Posted by:

Jim Wilson
07 Jan 2017

I got the ScanGuard email today from a site called Smart Wed User, the thing that made me suspicious was that it claimed SmartGuard was essential for anyone living in the UK using Linux that is over 6 months needs this product but never tells you why.

I have used Linux since the late 90s and never had any Virus or malware problems, this as most people know is because of the structure of Linux.

It would seem that they are trying to scam the casual Linux user into forking out for a protection program that is completely unnecessary. So I have warned all my friends and colleagues to beware of this scam.


Posted by:

John kramer
07 Jan 2017

This is definitely a scam!! Try sending them a email if you don't believe me. It will become quite evident. From experience with other scams they get ahold of your credit card number and wipe you out.
PLEASE DON'T LET GET YOU. I hate this kind of thuggery.


Posted by:

Joseph M Gates
11 Jan 2017

I read your article when this first came out and I really appreciated your information in your investigation of ScanGuard.. I too downloaded the free version and almost purchased that software but then I discovered your review of the product and immediately removed it from my computer. I also went in and then deleted the entries in the registry (very carefully of course)So that there is no trace of the program on my computer.
A very interesting thing happened after I removed all the program. I was suddenly inundated with all kinds of malware and had to literally force the computer to go back to the Malwarebytes website and install the free version. There were hundreds of malware files that were literally hijacking my web browser. After removing them I was greatly relieved that I could return to controlling the web browser. Just an FYI.


Posted by:

Sally-Ann Steyn
11 Jan 2017

Very helpful :) Thanks for doing the research for us!


Posted by:

adam
13 Jan 2017

I WOULD WALK THE OTHER WAY WHEN IT COME TO USING SCAN GUARD. I HAVE NORTONS AND MALWAREBYTES ON MY COMPUTER SO I DECIDED TO DOWNLOAD SCANGUARD WHILE THESE 2 PROGRAMS WERE STILL INSTALLED AND NORTONS PICKED UP 7 VIRUSES AND EXPLOITS WITH SCANGUARD WHILE MALWAREBYTES DETECTED AND WAIT FOR IT 1,351 MALWARE IN THIS SCANGUARD PROGRAM WHICH ARE STILL IN THE LOGS OF BOTH NORTONS AND MALWAREBYTES. SIMPLE.....DONT GO ANYWHERE NEAR SCANGUARD!!!!!


Posted by:

markp
14 Jan 2017

Bob (just found your site), great review for ScanGuard!

I had similar warning bells going off for the 'new' review site, ScanGuard and TotalAV; so, good to see I'm not the only paranoid person :-)


Posted by:

Duckman
16 Jan 2017

Here's another red flag: Malwarebytes blocks Top10BestAntivirus.com


Posted by:

Art
18 Jan 2017

Thanks for investing the time and effort needed to do the run-down ScanGuard. Given your findings and the comments from those who 'bought' it IS something to be avoided like the plague, and the rats that spread it.


Posted by:

Chuck
19 Jan 2017

I noticed this program "scanguard" appeared with a rush of advertising this year. Several bogus sites give it high marks.
I go to Top10BestAntivirus.com/Scanguard and malwarebytes tells me the review site is infected. PC Magazine gave it high marks.

If I were say, the NSA, and I wanted in everyone's PC, I might make a really good virus cleaner and system optimizer that had its own back doors as well as too advantage of unpatched systems. Call me paranoid, but the 4 the amendments seems to have has eraser taken to it in the U.S. That's the conspiracy theorist in me coming out.

A friend also asked me about it because it popped up recommending he download it to erase his porn history right after he exited that type of site. I too thought that was rather odd.

I don't trust it. The web site has no contact information, publisher, hiring, etc.. None of the usual hallmarks of a reputable software publisher.

For now I am telling my clients to stay with avast premier and Malwarebytes premier in tandem. My only client who manages to get malware with that combo is my father; and we all have a dad who manages to much up his PC without "doing anything". LOL.


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