What is Internet Telephony? - Comments Page 1

We just hooked up to Vonage and so far it is great. I liked it when I called to check it out and got to talk to a real person. We are saving around $50 a month and we have a cell phone for power outage. Also I turned the power off to my computer and the phone still worked. Everyone should at least check into this

We've been using www.packet8.com since September. I was unsure about the quality so I kept my land based line for 3 months while testing the internet phone. Since then we have cancelled the land line and transferred our phone number to Packet8. Quality has been excellent - except sometimes shaky when calling Canada. But excellent everywhere in the US and calls to France and England.

We have the main phone connected to through our network hub and have three satellite phones that wirelessly connect to it. Uniden phones - cost $80 at Costco. I highly recommend it. Caller ID, call waiting, off site answering system which can be sent to your email and much more. All for a flat fee of around $21 per month with unlimited calls to US and Canada.

I'm sounding like a commercial - but I really don't have any affiliation with them other than being a satisfied customer. We are saving $50-$75 per month from our land line (Verizon) costs. Plus we have cell phones for back up. And 911 service is included in our area - be sure to check that out.

I use Skype for Linux, and I love it. I have family overseasa, so I have a 'Skypein' number that is local for them to call, so I save money, they save money, and we get to talk more often. The sound quality is great. In fact, the only problem I have is forgetting to switch on my microphone when making a call!

I am in Australia and we have now been using this service, through a company called Engin, for a few months and are cheering about the savings. I live in a large country town in Australia where techo stuff like this is very thin on the ground. We have to keep our existing account active to our regular phone company as inbound calls are not available in our area. To show just how great a saving it is, we are still saving around $50/mnth (gone from approx $100 bills to $50) even though we have to keep an account open. Of course we changed our plan with them to be the minimum mnthly fee.

You should have heard the confused customer service person at the phone company when I explained I wanted to change our plan to the lowest mnthly fee and most expensive per call cost. She wanted me to understand just how much I would be paying for calls. I said I understood - I chuckled on the inside.

We used Skype as a bit of a test before we committed to signing up with a company. It passed the test fairly well (about 50c for a 1/2 hr call to my mother in England - I'll buy that for a doll... err 50c). That's when we went with Engin who promise much higher call quality than Skype.

Great article Bob, might use it as a quick reference when I try and spread the word amongst friends.

I have been using Skype for several months now. I talk to old high school friends in Holland and Florida for free. The quality is great even when we all get on together. They have also subscribed to Skype so the calls cost us nothing and we often talk for an hour or more. Thanks to Skype I have firmly renewed my friendship with these people. Without it I simply could not have afforded to do this paying regular long distance

I thought it a great idea, so I bought a Vonage unit at Staples (with rebates make it very cheap)
When I tried to use their web activation tool, it kept failing right at the end. (after several pages of forms) I called them and they tried it too (they only have the same tool). They said their system was down and try later. Several more tries later... they took almost a week to respond to an email and ask a question so I had to sit on hold calling. Finally got a second tier support person who told me I should buy a new unit.

Turns out their system registers the units serial number to an account and it can't be changed. I had unknowingly bought a returned unit. I returned it again and explained the situation to Staples. They were very good about it. I pointed out to Vonage that this was going to happen over and over again with returned units...

I plan to try VoIP again later but with someone else. If you try Vonage, get the unit from them directly to avoid this. Several people I know love VoIP. One detail - if you use ADSL, you can't loose your land line. So its better with Cable. If you do loose you land line, you can discconect the outside connection and the rest of your house is in parrallel. Plug the VoIP box into the wall and all the plugs will be "lit". See: http://vonage.ca/help.php?article=921

Hi Bob - Have used Skype for several weeks now and very pleased. Easy to set up and quality is better thanks to headphones, so my hard-of-hearing Dad can now understand me!! Now enjoying free calls to brother in Australia, brother in Manchester, Dad in Liverpool, while I am in Hereford UK. Viva la revolution!!

We have used Skype for several years. We live in Indiana and have used it for conference calls with family in Chicago and Paris, France. We used it about a year ago in Paris to talk with family vacationing in Costa Rica where their cell phone didn't work. Our 3 year old granddaughter in Paris seems more talkative with the computer speaker call than she does on the phone. Looking forward to trying video calls which are also free on Skype.

Use CQphone

http://www.cqphone.com/

completely free, no registration, all that's needed is both parties download the free software, and if you've got webcams, you can do video-phone calls, with excellent voice and picture quality. Also works on dial-up, although you can experience slight voice delay.

I live in Sarasota, FL, the lightning capital of the U.S. In many storms, with or without lighting and which occur almost daily from about May to September, cable often goes down, though usually only briefly. However, we can all remember times when it was down for days. Cell almost always goes down before cable — we are warned of this as part of hurricane protection. Here, if you want to be sure of a connection, you must keep a land line phone. I should add that most of the time it really is gorgeous here, and the beaches are spectacular.