Red X appears instead of image? - Comments Page 4

Category: Email




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Posted by:

Elizabeth
15 Mar 2008

I am using Mozilla Thunderbird with my XP computer and when I get e-mail from webtv people and/or I.E. or O.E. I get the dreaded red x instead of an image.
I have checked all my settings and can't find one to enable the image from these locations. It doesn't happen all the time.

Posted by:

Ryan C
02 Apr 2008

I'm the Ryan C with the solution listed at http://www.microsoft.com/communities/newsgroups however it is no longer working for us.

Fighting thru it again but the real issue is that the hosting company Amazon is using is breaking standards in the way they are using DNS.

Posted by:

Dorothy
16 Apr 2008

Our users have XP sp2, IE6 and Outlook 2003 and several people were having the red X issue in email which we fixed with the following:

Go into registry, 1. Locate the Outlook Temporary Items folder by opening the Registry and locating
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
2. Navigate to the value of this Key. It should be something like: %USERPROFILE%\LocalSettings\Temporary Internet Files\OLK3D\ where OLK3D is some randomly generated string that always starts with OLK
3. Quit Outlook
4. Delete the contents of the folder
5. Launch Outlook

Unfortunately on some pcs the problem keeps reoccurring. Do any of you know why this keeps happening and what the permanent fix is?

Posted by:

mae
19 Apr 2008

I've been encountering the red x poblem whenever I open the Friendster website.. Some of the images are not displayed.. But for some other sites, images are displayed & its working just fine.. What's wrong? please help..

Posted by:

Rodd
25 Apr 2008

Permanent fix is (as permanent as a MS product can be)...
Go into registry,
1. Locate the Outlook Temporary Items folder by opening the Registry and locating
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
2. Change the 'OutlookSecureTempFolder' key DATA value to: C:\documents and settings\"userprofile name"\Local Settings\Temp

Example on my machine the key value was:
C:\documents and settings\inetmann\Local Settings\Temporary Internet Files

Changed it to:
C:\documents and settings\inetmann\Local Settings\Temp

Enjoy!

Posted by:

Judy
23 May 2008

I just had high speed installed. AT&T is my high speed provider. When I use AOL, sometimes I get a red X instead of a picture in mail. It's only in mail. Websites work fine. It worked fine before I got the high speed. I checked all my settings and images are allowed on everything. Any suggestions? I'm baffled.

Posted by:

Andrew
29 May 2008

Found the answer. It is port 6103. Open TCP port 6103 on your firewall and Viola. Have your Network guys open this for Any (source), Any (destination) on the LAN to WAN zone. We use SonicWall firewalls, but it is pretty much the same across the board. Hope this helps. This solved all our Red X issues we were seeing.

EDITOR'S NOTE: Very odd... Port 6103 is used for Real Estate transactions. I can't see why this would help, but good for you if it solved the problem.

Posted by:

GregH
02 Jun 2008

Microsoft Outlook printing red X instead of graphics -
If I print from the Preview Pane MS Outlook 2003 replaces the graphics with the red X.

FIX: Simply double-click the email to open it in its own window. Printing from the new window should work correctly. (Okay, it's not really a fix, per se, but it gets the job done! :-))

Posted by:

Allan
28 Oct 2008

Have red X when printing pictures from Outlook 2003, the pictures are viewable in the e-mail and if we open the e-mail but when printed body of e-mail prints but red X where the picture should be, any ideas how to get this to work :-))

Posted by:

Mandy
30 Oct 2008

I'm trying to download adobe flash player, when I click the yellow button to download, I get to the next page. Where normally a box would appear telling me to run or install I get nothing. There is a red x, but below that I can see the image of a screen dump as part of the instructions. I am not a techie and this is driving me nuts. When I try to use youtube.com I can't see a video because I don't have flash player. Please help!

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