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Free Alternatives to GoToMyPC

If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...

Completely Erase a Hard Drive

When you replace a hard drive, what do you do with the old one? Most people give their surplus drives away to friends or charities. Some just throw them in the trash. But what about all the data on that...

External Hard Drive For Backups

"I'm planning to buy an external hard drive to use for backups. What hardware and software do you recommend for reliable and simple backups?"...

Free Teleconferencing

Voice teleconferencing remains a staple of business despite the proliferation of alternatives such as email, instant messaging, and webinars. When you want a meeting but can’t get everyone together in the same room, it’s natural to call for a teleconference....

Geekly Update November 17

Here's your Geekly Update for this week, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Fake Antivirus Software

"Recently I got a popup warning me that a virus had infected my computer, and I needed to download some antivirus program to get rid of it. I did so, and later discovered it was a very slick FAKE security...

Fax Broadcasting

"I need to send a weekly fax update to a large group of people. It's tedious to stand at the fax machine and enter each number. Is there software that can do this for me?"...

Windows Password Reset

"I changed my Windows login password yesterday, and now I can't remember it! Is there any way to reset the windows password, so I can regain access to my computer?"...

Computer Overheating

"My computer sometimes shuts down at random times. A friend said it's probably overheating. How can I find out for sure, and what can be done about overheating?"...

Inexpensive Computer Upgrades

"My computer is showing signs of age, but I can't afford a new one. What hardware upgrades do you recommend to improve speed and usability for those with older computers?"...

Geekly Update November 9

Here's your Geekly Update for the week of November 9th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

AVG 9 Review

AVG Technologies has been protecting computer users against viruses, spyware, and other malware since 1991. Its eponymous software, simply called "AVG" comes in a free version for personal "basic protection" use and a commercial version for "enhanced protection" use. The...

Geekly Update November 2

Here's your Geekly Update for the week of November 2nd, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on.....

Replace Your Power Supply

"The fan inside my computer's power supply has started making an awful noise, and I'm afraid it's ready to bite the dust. Is it difficult to replace a power supply?"...

Geekly Update October 27

Here's your Geekly Update for the week of October 27th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Microsoft Security Essentials

"I just read something about a new security tool from Microsoft, that's supposed to be better than Windows Defender, which I use now. What is your recommendation?"...

Backup Your Mobile Phone

"Recently I lost my phone, and along with it, all my contacts, music, text messages and apps. It's been expensive and time consuming to reconstruct everything, so I'm looking for a way to back up all the data on my...

Windows Registry Errors

"When I start my computer, I always get some sort of 'error in registry' message. Things seem to work okay after that, but it makes me wonder if there is a problem that should be corrected. Will a registry cleaner...

Geekly Update October 20

Here's your Geekly Update for the week of October 20th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Is Your Hard Drive Dying?

How long will your hard drive last? Is it giving you subtle signs that a data disaster is looming? How will you know when it's time to buy a new hard drive? Here are some things you can look for......

Transfer Programs from XP or Vista to Windows 7

"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...

Print to File

"Often I compose a letter in Word, then paste the text into an email. But all the formatting (and sometimes images) are lost when my friends view it. Can I somehow capture in a file, exactly what WOULD appear on...

Windows 7 Upgrade Cost

"I've heard so many different stories about the cost of upgrading to Windows 7, that I don't know what to think. Can you clarify the Win7 upgrade price for me?"...

Geekly Update October 13

Here's your Geekly Update for the week of October 13th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

What Is a Fax Server?

"I work in a busy office, and often the fax machine is a major source of frustation and lost productivity. I'm no geek, but it sounds like a central fax server would save time and money. Can you get me...

Surge Protectors

"I'm looking for a surge protector for my computer equipment and I'm wondering if those power strip models with built-in surge protection are any good. What should I look for when trying to protect my computer from lightning strikes?"...

Microsoft Office Web Apps

Office Web Apps is Microsoft's answer to Google Docs and other online office apps. Even if you don't have MS Office installed on your computer, you will be able to create, edit, save, and share Office documents with other people...

Piggyback Downloads

"Suddenly my web browser is cluttered with toolbars that I never asked for. I delete them, but sometimes they come back. Why is this happening, and how do I get rid of all those unwanted toolbars?"...

Which Linux Version Is Right For Me?

"I understand there are many variations on the Linux theme. I want to try Linux as a free alternative to Windows, but I feel like I'm in a diner with too many options on the menu. Can you give me...

Geekly Update October 5

Here's your Geekly Update for the week of October 5th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Data Recovery

So you were working on that big presentation for the boss, when suddenly the power went out and your computer shut down. And when you restarted the computer and ran your software it said "Cannot open file; file corrupt" or...

Startup Programs

If you feel your computer is sluggish, what's going on? One reason could be your Windows startup programs. let's take a look at how to manage your startup programs, and pump some speed back into your system......

System Restore Not Working

"I tried to run System Restore and got this error message: 'System Restore did not complete successfully. Your computer's files and settings were not changed.' Uggh. Why does this happen, and what can I do about it?"...

What is Data Execution Prevention?

"I keep getting an error that says 'Data Execution Prevention - To help protect your computer, Windows has closed this program.' What is Data Execution Prevention, and why is it suddenly blocking programs that I've been using for years?"...

What Does System Restore Do?

System Restore is a great feature in Windows that lets you roll back the clock on system changes. Have you ever wondered how System Restore affects your computer's resources, performance and what's really going on behind the scenes? Read on......

Is Stamps.com a Scam?

"I hear radio ads for Stamps.com, promising the ability to print postage stamps at home, and $100 in bonuses. Is Stamps.com internet postage legit, or a scam?"...

What Is Silverlight And Do I Need It?

"Whenever I go to Microsoft's website, it nags me to install a thing called Silverlight. What is Silverlight, and do I really need it on my computer?"...

Can My Boss See What I Do Online?

"Like most people, I do a little personal web browsing at work. But I'm wondering... Can my boss see what websites I visit?"...

Windows Task Manager

Task Manager is a utility built into Windows that lets you monitor the applications and hidden services running on your PC. You can also use it to force a task to shut down; get an idea of how well your...

What is Google Books?

You may have heard that Google is trying to steal all the books ever written. You may also have heard that Google is going to give away all the books ever written. Is there any truth to either one of...

Geekly Update September 15

Here's your Geekly Update for the week of September 15th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Is Cloud Storage Safe?

"I'm using cloud-based services like online backup, web-based email and document sharing. But I really don't know much about the safety and security of cloud computing. How vulnerable am I?"...

Android Everywhere?

"I've been hearing the word 'Android' quite often these days, in connection with mobile phones and other devices. What is Android, and why should I care about it?"...

Geekly Update September 8

Here's your Geekly Update for the week of September 8th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Which Online Backup Service Is Best?

If you listen to talk radio, you've probably heard online backup services like Carbonite, Mozy and iDrive advertising incessantly. Let's take a look at each of them, to see what they offer......

How to Remove Rootkits

"What exactly is a rootkit, and how is it different than a virus? Also, how can I detect and remove rootkit infections from my computer?"...

Geekly Update September 2

Here's your Geekly Update for the week of August 24th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Secure Your Software

Is your computer really secure? If you have antivirus software, malware scanners and a firewall, you might think you'e safe from hackers, crackers and identity thieves. But chances are, you're missing one critical piece of the security puzzle. Read on...

Partition Managers

Partitioning your hard drive is like putting up a digital fence, splitting your hard drive into distinct sections, each for a specific purpose. It allows you to install multiple operating systems, or just keep different types of data in their...

Upgrade Vista to Windows 7

"I'm currently running Vista on my home computer, but I've heard that Windows 7 is faster. Should I upgrade my Vista to Windows 7, or leave well enough alone?"...

Netbook Or Laptop?

What is a netbook? And what's the difference between a netbook and a laptop? You may be standing in a store asking yourself these questions soon. Here are the answers......

Geekly Update August 10

Here's your Geekly Update for the week of August 10th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Do Computers Get Tired?

"Sometimes my computer acts weird when it's been running for several days. I've heard about something called 'electron buildup' but I'm not sure I should take it seriously. Can electronic devices really suffer from fatigue if they're on too long?"...

Securing Your Router

Your router is the box that feeds your high-speed internet connection into your computer. But is it also an open door to hackers, crackers and wifi moochers? Learn how to secure your router…...

Hard Drive Backup Image

If you do everything just right, you'll end up with a perfect hard drive. Your operating system will be bug-free; your applications will play well together; your data will be neatly organized in folders; everything will be just perfect. And...

Geekly Update August 3

Here's your Geekly Update for the week of August 3rd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Do You Have a Gravatar?

A gravatar (Globally Recognized Avatar) is an image that appears alongside your name when you post on blogs and forums. If you're an active participant in online discussions, get a gravatar and get globally recognized! Here's how......

Hard Drive Recovery Services

"My hard drive was making a clicking sound, and now it won't start up at all. Should I try to fix it myself, or send it to a hard drive repair service?"...

Upgrade From Windows XP to Windows 7

"I've heard good things about Windows 7, and I want to upgrade my XP system as soon as I can. What's the best way to move from Windows XP to Windows 7?"...

Geekly Update July 27

Here's your Geekly Update for the week of July 27th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Send a Fax by Email

"I don't have a fax machine. Is it possible to send a free fax by email?"...

Social Networking Backup

"A huge chunk of my life social life is stored on Facebook and Twitter. What would happen if I could no longer access that information? Is there a way to backup my social network postings?"...

Online Computer Repair

"My computer is running slow and I think it might have a virus. What do you think of those online computer repair services? Are they reliable, or should I take it to a local computer repair shop?"...

Geekly Update July 21

Here's your Geekly Update for the week of July 20th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

How to Hide Your IP Address

"I'm concerned about my online privacy, so I want to hide my IP address. How can I do this?"...

Geekly Update July 13

Here's your Geekly Update for the week of July 13th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Why I Hate My TomTom GPS

I've had nothing but trouble with my TomTom GO 720 GPS. And the TomTom customer service rep basically told me to go buy a Garmin. Read on!...

Wireless Print Server

"I have a printer that I want to connect to my wireless network, but the printer does not have wireless capability -- just a USB connection. Is there a gadget I can buy to allow my printer to connect wirelessly?"...

Geekly Update - June 29

Here's your Geekly Update for the week of June 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Free AntiSpyware Programs

"Everyone seems to recommend a different free antispyware program. Which is the best for protecting me against spyware?"...

Alternatives to Adobe Reader

"I have to deal with a lot of PDFs, and Adobe Reader just takes too long to open. Are there any good, free alternatives for PDF viewing?"...

Today is DTV Day!

After many delays, the much-anticipated digital television switchover is today. Older TV's with analog receivers will display only snow -- unless you install an analog to digital converter. Here's the scoop......

Windows 7 XP Mode

"I'm getting ready to upgrade my XP system to Windows 7. I've heard there is something called 'XP Mode' that will allow me to run XP programs. What exactly is XP Mode and which programs will need it?"...

Privacy Software

"I'm concerned about threats to my privacy while using my home computer. Can you recommend any good tools to help me use my computer and navigate the web safely, without compromising my privacy?"...

What is Scareware?

"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...

Wireless PC to TV

Wouldn't it be great to pipe whatever is on your computer screen directly to your big-screen TV? Now you can wirelessly send YouTube videos, computer games and movies from your PC screen directly to your television screen. Even browse the...

Webmail Smackdown!

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Free Online Books

"I have a Kindle, and my wife owns a Sony eReader. We love our portable book readers, but we need to cut expenses. Can you recommend some online sources for free ebook downloads?"...

Note Taking Tools

When I was a kid, research meant spending hours in the library, poring over dusty tomes, making notes on index cards, and then trying to organize it all. Today the wealth of information on the Internet can be tapped, annotated,...

Recover Deleted Files - Free

There is almost nothing worse than losing important files when you experience a finger fumble, brain freeze, or computer crash. But never fear, there are tools that can help you recover those lost files, and some of the best ones...

Free Online Research Tools

The Internet is at once a gold mine and a cesspool, so how can you find the helpful, authoritative information you need? Check out my list of the best free online reference and research tools......

Internet Radio

Internet radio allows you to listen to online radio stations on your computer or on a mobile device. But of course, the Internet is much cooler than a radio, so Internet radio lets you do all kinds of things you...

Free Video Chat Programs

Two-way video phones have been "just around the corner" for about 40 years. I've officially given up waiting on Ma Bell to provide this feature, since you can get free video chat software that works over the Internet. Here's a...

Best Portable GPS

"I want to buy a portable GPS that I can use in multiple cars, or when walking around the city. Which model do you recommend?"...

What is OpenDNS?

"What exactly is OpenDNS? I've heard that it can be used to make your Internet access faster, but I'm a little fuzzy on how it works, and if there are any gotchas I should know about."...

The Lexicon of Online Evil

Hackers, black hats, cyber-criminals, identity thieves, and spam kings -- these are some of the Bad Guys in the online world. And because of them, we've had to invent a whole new vocabulary to describe the dastardly deeds they do....

Laptop Security

The mobility that laptops and notebook computers provide has made it imperative for users to take steps to secure their computers. There are several simple things that you can do to keep your laptop safe. Read on to learn how...

Wireless HDTV

It's becoming a wireless world, and now that world is extending to the realm of HDTV. If you're tired of the clutter of cables going to and from your HD television screen, read on to learn how to wirelessly connect...

Private Browsing

"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...

Portable Apps

Did you know that you can load up a flash drive with your favorite programs and run them on any computer, without installing, directly from the portable drive? Here's the scoop on portable apps......

Free Backup Solutions

"I know I need to backup my computer, because I've experienced a hard drive failure in the past. But I don't have a lot of money to spend on backup software. Are there any good FREE backup software programs, or...

Turn Your PC Into a Home Theater

If you have a decent computer, why buy a home theater system that can cost thousands? For a lot less money, I'll show you how to convert your PC into an awesome home theater system at about the quarter of...

The Top Twenty

Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......

Which DVR Should I Get?

So you want to record movies and your favorite shows from your fancy HD television? Most people think of TiVo first, but you've got options when it comes to selecting a DVR service. Here's the scoop......

Free Anti-Spam Tools

"It seems like I get more spam than ever, and I'm not sure why. What free anti-spam tools can you recommend to help me keep spam to a minimum?"...

Magic Jack - Good or Evil?

Perhaps you've read reports about spyware in Magic Jack, or heard claims that the company sells your private information to third parties. Here's the scoop......

Upgrading to Windows 7

"Will I be able to upgrade my XP system to Windows 7? I'm hoping I don't have to upgrade to Vista in order to install Windows 7. What's the scoop?"...

Free Firewall Protection

"Everyone says that if you have an Internet connection, you should have a firewall. But can I use a free firewall, or should I pay for one of the commercially available firewall packages?"...

Best Web Browser?

"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...

Windows 7 is Coming

Windows 7 does not sleep... it waits. Will the eagerly awaited successor to Vista be a winner in the marketplace? Read on for a preview of what to expect in Windows 7......

Magic Jack Phone Service

"I've seen commercials for Magic Jack, a device you can plug into your computer for really cheap phone service. It sounds too good to be true, so... is there a catch or is Magic Jack a scam?"...

Internet Connected HDTVs

The next wave in television evolution has arrived in the form of the marriage between Internet connectivity and HDTVs. Many television manufacturers have joined this trend by releasing their latest broadband HDTV models with the ability to connect directly to...

Terabyte Hard Drives

"I've been thinking about buying a terabyte hard drive. Right now I have a 500GB drive. Are the terabyte drives as fast and reliable as smaller drives?"...

How to Buy a Computer

"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....

Parental Control Software

"I have pre-teen children who are just starting to get interested in the Web. What parental control software do you recommend?"...

USB Turntables

"I want to buy a USB turntable to convert some vinyl record albums to MP3 format. Are there any specific turntables you can recommend?"...

Solid State Hard Drives

"I'm checking out laptops, and some say they have a solid state hard drive. Is this a good thing? How does a solid state hard drive compare to a regular hard drive?...

Free Registry Cleaners

"I've heard conflicting stories on the effectiveness of registry cleaners. Do they really help? If so, which registry cleaner do you recommend?"...

What's New With Zune?

It's been a year since I compared the newest Zune and the iPod. So let's see what's new with Microsoft's music player and if it is a force that Apple has to reckon with for the holiday season and beyond......

Virtual Memory

"What's the difference between virtual memory and real memory? And how can I add more virtual memory to my computer?"...

Watch Television on Your Computer

"What's the best way to watch TV on my computer? I know some websites have selected shows, but I've also heard that you can buy a gadget that will pretty much turn your computer into a television set. What are...

How To Mess Up Your Computer

Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...

Cloud Computing

"I'm hearing the term Cloud Computing more and more. One friend told me that it means computers will soon not need a hard drive. Is that correct?"...

Speed Up Vista

"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...

Make Vista Look Like XP

"I just got Windows Vista, after using XP for many years. Frankly, I'm not crazy about the Vista look and feel... are there some tweaks I can use to make Vista look more like XP?"...

Download YouTube Videos

So you found the coolest video on YouTube, and you want to download it to your computer. But how do you download YouTube videos? There's no obvious way on the YouTube site, but there are some easy ways to download...

Mini Laptops

"I'm considering buying one of those netbook mini-laptops for my daughter. Can they do everything that the larger laptops do? Can you recommend any specific mini laptop models?"...

Avira Free Anti-Virus

"I'm confused by all the free antivirus products. I've read in some forums that Avira is the best, others claim that AVG or Avast is definitely the way to go. Which one do you recommend?"...

Avast Free Anti-Virus

"It seems there are lots of choices for a free anti-virus program. My neighbor swears by Avast! Anti-Virus and says it's better than Avira, which I currently use. Is Avast! worth looking into, or are they all pretty much the...

Internet Security Cameras

"I have someone in my home during the day to clean and do childcare. Can I install a wireless security camera that can be monitored over the internet? I'd like to be able to look in during the day from...

Free Fax Software

"I want to send a fax, but I don't have a fax machine. Can I use fax software on my computer to send or receive a fax? If so, what free fax software is available for Windows? I have a...

Is Free Wifi Illegal?

"Sometimes when I'm away from home, I'll park my car, fire up the laptop and get online with a free unsecured wireless signal. Is this legal?"...

Malware Scanners

"There are so many malware scanners to choose from, when trying to protect against adware, spyware and other online threats. Which one(s) do you recommend?"...

Wanna Wubi?

If you've always wanted to try out Linux but were afraid it would mess up your current Windows system, Wubi is a free, painless solution for installing Ubuntu Linux. Here's how......

The Chrome Browser

Google is now in the browser business. Chrome is the name of Google's new web browser, aimed squarely at competing with Microsoft Internet Explorer. So how does Chrome differ from IE, Firefox, Safari and other browsers? Read on for details...

Partitioning Your Hard Drive

"I just got a new computer and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other parititions...

Online Photo Editing

"What do you recommend for quick photo editing when you're away from your own computer and you don't have PhotoShop or something similar available?"...

AVG Review

Is your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....

Future Input Devices

We're tethered to our computers right now, but the future of input devices will give computer users a freedom that is nearly unfathomable. Can you control your computer by speaking, blinking your eyes, or waving your hand? Some of these...

What is a Botnet?

"I've read warnings about getting caught up in a botnet, but I still don't understand the danger. Can you explain in simple terms what a botnet is, and how to avoid them?"...

Free Inbound Faxing

"I occasionally need to receive an inbound fax, but I don't own a fax machine. Going to Kinko's or the local drugstore to pick up a fax is a nuisance, and nothing is private there. Is there some way to...

External Hard Drive Security

"I want to backup my home computers to an external hard drive, but I'm worried about security. If the drive is lost or stolen, all my sensitive personal and financial data goes with it. Is there a way to password...

Vista ReadyBoost

What exactly does Vista ReadyBoost do? Is it the same as adding RAM, or is it more like a disk cache? I've read varying reports as to whether or not it really boosts performance on Vista. What do you know...

Accessing Blocked Websites

If you are a student, employee, or part of the military, you've probably experienced the frustration of not being able to access certain websites or even your webmail. Fortunately there are some things you can do to access these blocked...

Five Geeky Gadgets

Anyone can plug in a computer and attach a printer. But that's not all there is to being a serious computer jockey these days. Are you ready to get your geek on? Check out these five must-have gadgets to enhance...

Defrag Your Hard Drive

If you have noticed your computer running a little sluggish and slow lately, it might be time to defragment your hard drive. Your hard drive does need to be cleaned out regularly and defragmented in order to keep everything working...

My Favorite Software

In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...

Do I Need a Registry Cleaner?

"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...

Password Protection for Windows XP

"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...

iPhone Accesories

There's no shortage of accessories out there when it comes to the iPhone. So I've compiled a list of the coolest and most useful add-ons to complement your iPhone....

Bonzai - It's a New Puppy!

I know I'm supposed to write about computers, the Internet and nifty gadgets, but life is more than all that electronic stuff. I'm so happy with my new puppy that I've just got to show him off......

Is Privacy History?

What information about you is publicly available on the Web? In the past, only government agencies and businesses with a 'need to know' were able to access personal information. Today, Internet search engines allow almost anyone to find information about...

Upgrade to Windows XP SP3

"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...

Disable Vista UAC

"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...

Ubuntu Hardy Heron

"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...

Automatic Backups

"My hard drive failed last week, and my latest backup was a year old. So I lost pretty much ALL of my important files. Can you recommend an AUTOMATIC backup that just works?"...

Converting FAT to NTFS

“A tech support guy told me my system is running FAT, and advised me to convert my hard drive to NTFS. I didn’t really understand his explanation… can you explain the difference and when it makes sense to convert FAT...

iPhone Jailbreak Applications

"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...

DRM-Free Music

"I've run into problems trying to transfer my iTunes music to an MP3 player. I am told that the problem is DRM, some sort of copy protection built into the songs. Are there ways to get around this? Can I...

What Is My House Worth?

"I'm worried about the worth of my house in today's economy. The mortgage crisis is wreaking havoc on property values. What online tools can you suggest to help determine the value of my home?"...

Vista SP1 - Do You Need It?

"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...

10 Ways To Boost Your WiFi Signal

You finally got that wireless router, but the wifi signal is not so great in some parts of the house. Here's how to boost your wireless signal strength......

Low Disk Space Warning

"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....

Free Online Word Processors

"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...

Ubuntu Linux Gutsy Gibbon

Is Linux ready for the masses? Or is it still a geeks club? The new Ubuntu Linux Gutsy Gibbon puts a little more polish on the Linux desktop and moves the focus toward everyday users. Check out the new features...

Buying an HD TV

"I'm ready to buy an HD TV set, but I'm not sure how to compare the various options. Can you demystify the terminology and the HDTV buying process for me? And maybe recommend a few specific HD TV models?"...

Internet Collapse

"I've gotten some forwarded emails claiming that the Internet is doomed to collapse very soon, unless some big changes are made to the infrastructure. Is it true… is the Internet going to go "poof" and vanish in a cloud of...

Upgrade Your Computer Monitor

"I have a really old monitor with a small screen that's starting to flicker. I'd like to upgrade to something nice that will handle web browsing, office applications and online video. What do you recommend?"...

Build a Hackintosh

What’s a Hackintosh? Some call it the Frankenstein of the computer world. In short, it means installing and running Mac OS X Leopard on an Intel-based PC built with off-the-shelf parts. Since Apple started creating OS X to run on...

Mac OS X Leopard

Apple's newest operating system, released in the Fall of 2007, is Mac OS X Leopard. Like it's feline namesake, this OS is slick and sleek and features all the multimedia bells and whistles Apple users have come to expect. Since...

Portable Inkjet Printers

Printers just keep getting smaller. No longer do you have to drag your clunky inkjet printer on a business trip, or hustle home to print photos from your digital camera. Small inkjet printers are stow-and-go so you can catch the...

Cheap Desktop Computers

"I'm looking for a basic entry-level desktop computer to give to a high-school student as a Christmas gift. What do you recommend in the budget category that can handle web surfing, email and word processing?"...

Touchscreen Laptops

Laptops are incredibly versatile now. If you've been put off by typing on a cramped keyboard, or frustrated by not having a real mouse, the latest crop of touchscreen laptops may be of interest to you. Here are three touchscreen...

Small Video Cameras

"I'm looking for a pocket-sized video camera with a price tag that's just as small. Can you recommend some tiny digital video cameras that don't cost a fortune?"...

Automatic Digital Cameras

Are you a camera klutz? Don't know the difference between an f-stop and a fill flash? Then today's new automated digital cameras are just perfect for you. Just point and click, they do the rest. Here are my picks for...

What is Joost?

"I've heard that Joost offers free online TV, but I'm afraid it's either a scam, or something illegal that will get me in trouble. I don't want to end up like the woman in Minnesota who was fined $200,000 for...

Free Online Translations

"I have a site that attracts visitors from all over the world, so I often get emails in Spanish, French, and German language. Sometimes even Russian and Japanese! Is there a tool that will help me translate to English? I...

DRM Removal

Are you trying to convert iTunes music to MP3 format? Or maybe you have some "protected" WMA files that you want to convert? There are plenty of good reasons why honest people might want to use a DRM remover to...

Skype: Beyond the Basics

You already know that Skype allows you to use VoIP technology to make phone calls over the Internet. Here's a look at some of the more advanced features, and how to incorporate them into your work or social life......

Free HDTV on Your PC

HDTV (high definition television) is the wave of the future. Right now many television stations are transitioning to Hi Def, and if you are an avid TV watcher, then you'll want to make this transition as well. But if you...

iTunes Alternatives

"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...

Ebay Tips for Sellers

"I'm thinking about selling some stuff on eBay to make a little money for the holidays, but my previous attempts to sell on eBay haven't worked out very well. Can you give me some power tips for eBay sellers to...

Ebay Tips for Buyers

"I've tried several times to buy items on eBay, but the bidding options are confusing to me, and I always get outbid at the last minute. Can you give me some tips on saving money and winning eBay auctions?"...

Running Linux In Windows

So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...

Online Meeting Services

"I need to share Powerpoint presentations with a large group of people. Which online meeting service should I use?"...

What is RAID?

"I've heard that a RAID hard drive is the best solution for automatic backups. What exactly is a RAID, and what are the pros and cons of RAID systems?"...

New Power Supply

"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...

Job Search Online

"Last week my job was 'downsized' so I'm searching for a new job. Where can I post my resume and search for a job online? Are there any gotchas to be aware of?"...

Maps and Driving Directions

Thanks to online maps, there's no excuse for getting lost on the Internet. These excellent online mapping tools will get you from one place to another, and some are interactive. The new breed of online maps are aware of businesses,...

What is Google Pack?

Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...

HP OfficeJet Pro L7780

HP is known for its versatile line of business and home office equipment. One of their latest releases is the HP OfficeJet Pro L7780 All-In-One. This office machine operates as both a color and a black and white printer, copier,...

Clean Hard Drive

Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...

Are The Spammers Winning?

It seems to be a given these days, as much as death and taxes -- spam (the email variety, not the canned meat product) is not going away. Back in 2004, Bill Gates predicted the death of spam in 2006....

Vista to XP Downgrade

Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...

What is Craigslist?

Who is Craig, and what's on his list? If you have something to sell, or something to say, and you haven't heard of Craigslist, read on......

Free Clip Art

"I'm a volunteer who creates lots of newsletters and presentations. Where can I find free clip art, stock photos and drawing tools to spice up my work?"...

What is a Terabyte?

"I just saw an ad for a Terabyte hard drive. What exactly is a terabyte?"...

Buying a Laptop

Laptops are a great option for people who need to compute on the move. In the past, laptops were bulky, heavy and slow. But today, laptop technology has advanced and today's models are fast, light and offer nearly the same...

What is Twitter?

"What's the deal with Twitter? Some of my friends are telling me how great it is, but when I checked out the site, it seems like just a stream of random personal comments from people who don't even know each...

Get Your Tech Fix

"There's so much happening with computers and technology. How do you keep up with all the latest cool stuff without getting information overload?"...

Sharing A Hard Drive Online

"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...

Top 10 Sites for Students

It’s back-to-school time again... parents breathe a sigh of relief and students groan under the load of spiffy new backpacks. Of course you want to help you child succeed in school, so here are some sites that will inspire kids...

Share A Printer Online

"Is it possible to print over the Internet? Sometimes I'm working at home and would like to print directly to my office printer. Both computers are online, so it seems like it should be possible to print over the Internet....

Top Ten Sites for Teachers

Back to school time seems to sneak up on us each year, but with the assistance of the Internet it is easier than ever for teachers to formulate lesson plans or spice up the ones they already have....

Facebook Applications

"On Facebook, I always get invitations to add 'applications' to my profile. Some sound interesting, but I'm not even sure what an application is. Are they part of Facebook, or something from the outside? Do I need to worry about...

Facebook Privacy

"I've switched from Myspace to Facebook because I was unhappy with the privacy controls there, and I've been told that Facebook lets you control this much better. Would you please go over the Facebook privacy settings and recommend which ones...

Free Anti-Virus Programs

"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...

Boost Your Wi-Fi Signal

"I have a wireless router with high-speed internet and a laptop that connects via Wi-Fi signal. Sometimes I get a decent wi-fi connection, and sometimes nothing at all. What can I do to boost my Wi-fi signal?"...

Computer Privacy At Work

Can the boss really see when you're surfing the Internet at work? Can the geeks from the IT Department monitor everything you do on your PC? Are any of them keeping tabs on those last twenty minutes of your lunch...

Sued For Downloading?

More and more, people are asking me if they can get sued by the entertainment industry for downloading, music, movies, games or television shows. The answer is YES, maybe. Read on and learn how to download safely, and avoid the...

What is Firewire?

"I was told that I should have a Firewire cable to transfer videos from my camcorder to my computer. I have USB connectors on my PC, is that the same thing, or can the Firewire plug in to that?"...

Science Fiction Sites

It’s sometimes difficult these days to differentiate between science fiction and fact, because the two worlds often borrow ideas from each other. If you've ever read Alfred Bester's classic 1956 sci-fi thriller "The Stars My Destination", or Ray Bradbury's space...

Two Printers, One Computer

"I have a laser printer and an inkjet printer. How do I connect them both to one computer (by cable)?"...

Green Computing

Kermit the Frog told us that it's not easy being green, but that concept also applies to computers and how they can be more friendly to our planet. Learn how computers impact the environment, and how Green Computing can make...

Do I Need A New Computer?

"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...

What is Slingbox?

Imagine you're in a hotel room, on another continent... you fire up the laptop, and with a few clicks, you're watching the same cable or satellite TV programming that's in your living room at home. You can change the channel,...

Ten More Tech Gadgets

Every geek needs gadgets, but even the computer novice will love these plug and play USB add-ons. Here are my latest top ten gadgets, sure to add a little fun to your desktop....

Remembering Passwords

Passwords... we have a love/hate relationship with them. We love them because they are the first line of defense against fraud and identity theft. They protect the security of our email account, online banking and credit card purchases. We hate...

Downloading Ringtones

The ringtone craze started in Finland back in 1998 with a monophonic commercial ringtone service called Harmonium. The popularity of ringtones quickly spread throughout Europe and then into Asia. The U.S. was late to catch hold of this craze, however,...

Are You a Slacker?

I just got a press release, pitching a product that's supposed to help managers identify employees who are "wasting time" online during work hours. The pitch says this: "Contrary to popular belief, employees whom management considers the top employees are...

Hard Drive Recovery

If it hasn't happened yet, be sure that it will... you're working away on an important project and the computer freezes. You reboot, but instead of the familiar startup screen, you black screen with one of these ominous messages: DISK...

Instant Messaging

Instant Messaging (IM) services allow you to connect directly with other computer users and engage in text, audio or video conversations. Unlike email, blogs or chat rooms, instant messaging provides real time one-to-one conversations. Here's the scoop on the most...

Which Printer Should I Buy?

At first glance, an inkjet printer may seem appealing because of its relatively low price tag compared to laser printers. Even though the ink cartridges often cost nearly as much as the printer, it still might make sense to buy...

Dual Monitors

Did you ever wish you had a REALLY big computer screen? Here's a tip... use a dual monitor (or multi monitor) setup to extend your desktop across two or more screens. Both Windows and Mac computers have the ability to...

What Is a Rootkit?

Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....

Burn ISO Image

"I just downloaded an ISO image file for a Linux install, but I can't figure out how to burn the ISO image to a CD. Can you help?"...

Ubuntu Linux Feisty Fawn

Ubuntu Linux 7.04 (Feisty Fawn), was recently released, and from installation to every day use, this version is the best so far. Read on to see what's new in this release for diehard Linux users and tire kickers, too......

Running Windows on Linux

You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...

Switching From Windows To Linux

If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...

Is Webmail Better?

"I'm thinking about switching from Outlook Express to a webmail service. What are the trade-offs? Are some better than others? Is webmail secure?"...

Photo Editing Software

"I take a lot of pictures with my digital camera, but the photo editing software that came with the camera is pretty lame. I looked into Adobe Photoshop but WOW it's expensive! Are there some good photo editors that are...

Carpal Tunnel Syndrome

About ten years ago, when I worked as a programmer at IBM, my wrists began to get very sore and painful. Every night I had to come home and ice them down to ease the pain and swelling. The doctor...

Secure Passwords

"With identify theft so common now, I'm concerned that my passwords may not be good enough. Can you give me some tips to picking good passwords that can't be easily guessed by hackers?"...

What is Blu-Ray?

"I've seen ads for movies on Blu-Ray discs but I'm not sure what that means. What is Blu-Ray and how is it different from a regular DVD disc? Do I need a special player to view a Blu-Ray disc?"...

TV as Computer Monitor

Imagine... putting that big old television set to good use as a secondary, or even primary, monitor for your computer. The thought has certainly crossed the minds of many a technophile. Here's how to hook it up......

Which TV Should I Buy?

So you're in the market for a new TV... but all those techie buzzwords have your head spinning? Should you go for CRT, LCD, HDTV? And what about Plasma -- will it stain the rug? Read on to de-mystify all...

Voice Recognition

Didja ever notice that Captain Kirk never had to fuss with a mouse or keyboard to communicate with the computer on the Star Trek? He simply spoke direct commands at the machine, and the computer complied. Happily, voice recognition technology...

What is Bluetooth?

This is the age of wireless devices. Information is relevant only if it is accessible anywhere and everywhere. From phones to computers, every device is aiming at becoming wireless and providing more accessibility to the users. Read on to learn...

Online Backup

Periodically creating a backup of your computer files is critically important to the preservation of your work, your entertainment and your memories. In the event that your system is corrupted by a virus, natural disaster or hardware malfunction you must...

Adding Memory

If your computer seems to stagger under the burden of your commands, responding slowly, freezing or timing you out; if working at your system feels like bicycling uphill, consider adding extra memory. Adding memory to your computer isn't so hard...

Run Windows On Mac

Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......

Switching From Windows to Mac

Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...

Tricking Out Firefox

Firefox is an open source web browser that is rapidly gaining in popularity - approaching 100 million users worldwide and grabbing 15 percent of the browser market from Internet Explorer. A casual user might not even notice the difference between...

Daylight Savings Time

Daylight Saving Time (DST) arrives three weeks early this year (March 11), and will end one week later (Nov 4), to comply with revised Daylight Saving Time laws in many countries. Here's what you need to do to make sure...

Anonymous Web Surfing

Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...

Rip & Burn Basics

"I have a big music collection on CDROM discs. I'd like to get all this music on my computer and burn my own mix CDs. Can you help me get started?"...

What is BIOS?

"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...

What is Podcasting?

"Hey Bob, what's a podcast? Is this some kind of broadcast just for people with iPods?"...

Phishing Scams

"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...

What is Web 2.0?

"I keep seeing articles that mention something called Web 2.0, but they never give a good definition. What is Web 2.0? How is it different than the one Al Gore invented, and when is Web 3.0 coming?"...

Recover Deleted Files

It's happened to all of us at some point. One stray mouse click, and poof! You've deleted a file that you did not mean to. But must it really be the final goodbye to that file? Happily, there are tons...

Download Movies

"I've been using Netflix to rent movies by mail, which is okay, but with high-speed connections so common now, why can't I just download movies I want to watch from the Internet?"...

Which Camcorder Should I Buy?

"I'm looking for a camcorder, but the selection and features are overwhelming. What's a good model for someone who wants decent quality without spending a pile of money?"...

Top Ten Tech Gadgets

Looking for some uber-cool gadgets to trick out your personal computer? Here are my picks for the top ten gadgets, guaranteed to make everyone else in the office (or home office) jealous......

Search Engine News

Tired of the same old search engine? In this article you'll find reviews of some new Internet search tools with all the bells and whistles......

What is RFID?

"I understand that RFID involves some sort of computer chip that can identify objects and their locations. What exactly can be tracked with RFID and are there any privacy concerns I should know about?"...

Online Shopping

Have you experienced the frustration of making a purchase, only to find that very same item offered somewhere else at a lower price? Smart shoppers can eliminate this problem by using online comparison shopping tools and coupon finders before the...

Zune or Ipod?

Still can’t decide if you are iPodish or Zunish? Let’s look at some facts and figures to help you decide whether an iPod or a Zune is your best choice for a portable music player......

Free Office Software

"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...

Converting Vinyl Records to CD

For seasoned audio purists, nothing compares to good old-fashioned analog recordings on vinyl records. But those old records are fragile... here's an illustrated step-by-step guide to help you convert vinyl to CD so you can enjoy them for years to...

Social Bookmarking

"What is social bookmarking, and how is it different from a regular bookmark or favorite in my browser?"...

What is YouTube?

YouTube is a video-sharing website that is changing American culture. It seems that every day, some short video clip on YouTube makes headline news. Here's the story behind the phenomenal success of YouTube, and some tips on how you can...

What is Second Life?

"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...

Upgrade to Vista?

"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...

Download With Bittorrent?

"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...

Free Calls With Skype

"My friend has gotten rid of his landline phone in favor if something called Skype. He claims he can make free calls all over the world. What exactly is Skype, is it really free, and is it legal?"...

Changing Disk Partitions

"I downloaded Cute Partition Manager and was just about to delete the restore partition from the D drive of my old computer. I just want to make sure that doing so won't mess up the info on the C drive....

Free Satellite TV on PC?

"I saw a website advertising software that's supposed to give you free satelite TV on your PC. The program costs $40, but they claim it lets you watch hundreds of live worldwide channels free of charge. Sounds too good to...

Registry Problem

"I had a problem with Windows XP. A friend entered the registry and did something to it. Now every time I turn the computer on I get a notice saying that Windows Installer is preparing to install. I can't now...

SATA and IDE Hard Drives?

"I want to install the hard drive from my old computer as the secondary hard drive of my new computer. The new computer is an HP with a SATA hard drive. My old hard drive is a Seagate Ultra ATA/100....

Garbage From Printer

"When I start up my computer, the printer starts printing out a bunch of almost-blank garbage pages, containing hearts, smilies and lots of other gibberish. I don't know why it does this, and don't know how to stop it. Can...

Hide Myspace Friends?

"I added some code for hiding my friends list on Myspace, but my ex-friend somehow got the whole list and sent it to me as proof. How did she do this? Isn't that a security problem on Myspace?"...

Hide Your SSID?

"I have a wireless network at home, which lets me get an internet connection on my laptop all over the house. But I'm concerned that neighbors or people driving by can hack into my computer. A friend said that hiding...

Is Genuine Advantage Spyware?

"I read in another newsletter that Microsoft's Genuine Advantage for Windows is spyware. Microsoft seems to be forcing it on me every time I try to update my system. Is Microsoft trying to poke into our private files with spyware?"...

Wireless Printing

I have a laptop with no printer attached. But I do have a wireless network in my home, and one of the desktop computers on the network has a printer. How can I print from the laptop, over the wireless...

Revealing Your Email Address

Last week I did a search for dolls (I'm a collector) and accidentally wound up visiting an adult site that sells dolls of a very different sort! Now it seems like I'm getting a lot more adult-related spam than ever....

Remove Phone Listing

I just did a search for my phone number on Google and was shocked at the results that popped up. It showed my full name, street address and a map of my neighborhood with a big arrow pointing to my...

What is Broadband?

"I see commercials on TV telling me to switch to broadband, but I'm not sure what that means. They talk about DSL lines, cable access, satellites and megabits, which further confuses me. I've had dialup access through AOL for years...

FireFox Extensions

"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...

Cancel Myspace Account

"My daughter has two Myspace accounts. One gives out too much personal information and we want to delete it. But we don't remember the password and we no longer have access to the email account she used to create the...

Too Many Spyware Scanners?

"I downloaded a spyware scanner, which detected many problems. I then had to pay for the software to fix all the problems, which I did. But... since then my computer crashes often and I cannot get into some web sites....

Windows PreFetch

"I've heard that Windows XP will run faster if you disable something called PreFetch. Apparently Windows remembers everything you have done and, in a misguided attempt to be helpful, pre-loads all the files and links when XP boots. What's your...

Convert iTunes Videos to MPEG

"I purchased videos on iTunes, but I can't play them on my video player, because they are in some 'protected' M4V format that only works on iPods. How can I convert iTunes videos to MPEG or WMV format so I...

Wireless Laptop

"Currently in my home I have a desktop computer that is for family use, and I have a laptop for work. When I bring my laptop home, I have to unhook my DSL line and hook it to my laptop....

Start Menu Missing Items

"All of a sudden, the Run and Search options are missing from the Windows XP Start Menu. What caused this, and how can I get them back?"...

AOL for Free?

"I read somewhere that AOL is going to stop charging for their Internet service and make AOL access free. Is that true, and if so, are there any gotchas I should now about?"...

LimeWire - File Sharing

"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...

Exploding CDROMs

"I was installing a game when the CDROM disc exploded into pieces inside the computer. Is this common, and what would cause such a thing?"...

Spyware or Virus?

"I had an anti virus program by McAfee but uninstalled because it was bogging my computer down. I now have anti spyware software, so do I still need to get an anti virus program? What is the difference between viruses...

Linux Help

"I've heard a lot of buzz about Linux as a free alternative to Windows, but have hesitated because it seems a little geeky. Can you recommend an easy way to get started with Linux?"...

Spam Blocker

"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...

Senior Citizens Online

"I'm a long-time computer user, almost 80 years young, but I'm no expert at Internet searching. Can you point me to some sites that are especially useful to senior citizens?"...

RPC Server Unavailable

After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...

Banning Myspace

"My school has banned Myspace, so we can't access it from any computer in the school. They are also making new rules about what we can post on our private Myspace profiles. One kid got suspended for criticizing the principal...

Remove PurityScan

"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...

Photo Printing and Sharing

To say that digital cameras have revolutionized photography would be an understatement. It's not just the way we take pictures that has changed, but photo printing, photo storage and photo sharing have all gone digital as well. Free digital photo...

Websites for Kids

"As a parent with young children, I worry that there are so many dark alleys on the Internet for kids to wander into. Can you recommend some GOOD sites and offer any help on keeping kids safe online?"...

CDROM Icon Missing

"When I go to My Computer the CDROM and DVD icons are gone. They were there yesterday, and working fine. It seems like this happened after I removed some CD burner software. Now I can't install anything from a CDROM,...

Buying a Computer

"I teach senior citizens in a community based computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget. What...

Remote Assistance

"My friends often call or email and ask computer questions that are hard to answer without actually sitting in front of their computer. I've heard radio commercials for a product that lets you control another computer over the Internet. But...

Recovery Console

"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...

Take A Screenshot

"I want to take a screenshot of my screen and save it in a graphics file, so I can email it to a friend. Do I need to purchase or download special software to do this?"...

Fix MBR

"I was trying to fix a spyware problem and it seems I messed up my computer. Now when I start Windows XP, I get the 'MBR Corrupt' and 'Error loading operating system' messages. What should I do?"...

802.11n Wireless Networking

"I've seen a new wi-fi adapter that claims to be a HUNDRED TIMES FASTER than the currently available ones. Is this new 802.11N technology really that fast, and will it work with Windows XP?"...

CDROM Tray Opens

"My CDROM drive door keeps opening and closing by itself without prompting. Do I need to change a setting or is my computer possessed?"...

Secure Your Computer!

Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......

Is Google Desktop Evil?

"I got a warning from a friend who told me not to use the Google Desktop program. He says it will secretly make copies of my personal files and send them to Google's own servers, and from there they could...

Blocking Myspace

"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...

Send a Free Fax

"I don't have a fax machine, but I've heard that there are places on the Web that will let me send a free fax. I visited one site but they wanted my credit card to open a free trial account....

Myspace Safety Tips

Are teens putting themselves at risk by posting too much personal information on Myspace? Is Myspace a danger to kids that should be tightly controlled or shut down?...

Genealogy Research

"I've recently become interested in researching my ancestors and creating a family tree. Can you recommend any good software or websites where I can do genealogy research?"...

Windows on a Mac

"I've heard that Apple is now making Mac computers with Intel chips, which power Windows PCs. Does this mean I can now install Windows on a Mac?"...

System Restore

"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...

Reformat hard drive under XP?

"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...

Sharing a Printer

"I have two computers but only one printer. I understand there is a way to share the printer so both can print to it. Can you tell me how to do that?"...

Missing or Damaged DLL files

"When my uncle's PC is powered up he gets message CAN'T LOAD MSMGR32.DLL -- I have to click on it three times until the message no longer displays. Is there a way to keep the message from displaying, or do...

Fiddling While Your Hard Drive Crashes

After reading about the sounds that a dying hard drive makes in Click of Doom, long-time reader MmeMoxie sent me a link to something absolutely hilarious. It's music based on the sounds of hard drive failures......

Computer Restarts Itself

"My PC running on Windows XP frequently restarts it self for no apparent reason. Any files or internet pages I have been working on are lost. The PC reboots to the desktop and I have to redo all my work....

Eat Your Cookies

I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...

Hard Drive Makes a Clicking Sound

"My hard drive is making a clicking sound. It started recently and seems to be getting more frequent. Sometimes I hear a repeated click-whir sound and then the computer locks up. Does this mean my hard drive is going bad?"...

House Values

Ever wonder what your house is worth? Getting a property valuation from a realtor or appraiser can be a hassle, and might cost several hundred dollars. Now in just a few clicks, you can learn the estimated value of your...

Identity Theft

Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...

Backup Outlook Express

"How can I backup my Outlook Express emails and address book? I tried the Export function but that doesn't work. I can't even drag and drop from the Inbox folder to a diskette or CDROM. Help!"...

What is Internet Telephony?

Seems like everybody, and everything, is getting connected to the Internet. Have you heard about Internet Telephony? If you have high- speed Internet service, you may be able to save on telephone charges by connecting the phone to your modem...

Best Educational Software and Technology

My youngest daughter learned phonics and reading skills on my lap at the age of three, then went on to read every book and encyclopedia in the house. We had to go to yard sales, just to keep up with...

Create a Blog

"Blogs, bloggers and blogging... they seem to be everywhere I look. I have lots to say, but I'm not a techie and have no idea how to start my own blog. Can you help?"...

How to Stop Spam

It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...

Setting Up a Website

Will Rogers said "Buy land... they're not making any more of it." In a way, the same is true of real estate in cyberspace. So let this be the year you get your own website, whether it be personal or...

Add a Second Hard Drive

Adding a second hard drive to a computer system is an easy way to get around storage problems, and also a good way to protect valuable data. With the cost of hard drives dropping well below $1 per gigabyte, it...

Which PDA Should I Buy?

The proliferation of PDAs (Personal Digital Assistants) in the last several years has been staggering, and a wide range of products exists to satisfy the needs of everyone from the busy stay-at-home Mom to the power hungry Internet geek on...

Convert iTunes to MP3 Format

"I've purchased a bunch of music from iTunes and have enjoyed listening to them on my computer. But my portable music player is not an Apple iPod, so I can't take my songs with me. Is there any way I...

Home Networking

"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...

Convert VHS to DVD

Let's face it... your old VHS tapes with treasured family memories won't last forever. Even if the VCR doesn't eventually jam and eat the tape, a VHS recording uses fragile magnetic tape that degrades over time -- whether you watch...

Should I Buy Anti-Spyware or Anti-Virus Software?

"Task Manager shows I have 50+ processes running, and I have no idea which ones are slowing down my system. Should I regularly run SpyBot, AdAware and other freeware, or should I pay for a supposedly better program? I read...

Computer Humor

"Every day I get the same lame jokes in my email that have been making the rounds for years. Are there some websites you can recommend for really good computer humor?"...

Low Virtual Memory

"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...

The Best Free Software

"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...

Wireless Security

"Is it safe to use wireless Internet access in my home? I've heard that neighbors or even people driving by can tap in to my wireless signal. There must be a way to do it safely, since it's so common...

Windows XP Security Tips

"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...

One Laptop Per Child

Nicholas Negroponte has a dream... to provide a laptop with internet access to hundreds of millions of children in developing countries around the world. Negroponte's "One Laptop Per Child" is a non-profit group that has been working for several years...

Bots and Intelligent Agents

Remember back when you were a kid, watching The Jetsons and wishing someone would invent a robot to do your chores? Decades later, we still haven't realized the promise of a machine to clear the dishes off the table, but...

Cannot Access Secure Sites

I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...

Keystroke Logging

A friend of mine believes that her husband is chatting through email and IM's with other women. Is there any way to track the IM's or emails on her home computer?...

Free Internet Software

So, you've got a web browser and an email program... Is that all the Internet software you'll ever need? Maybe, but first take a look at some of the nifty tools that are reviewed in this article. I think you'll...

What is Windows OneCare?

Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...

Lifetime of a CDROM disk

"I need to archive some files on CDROM disks. I hear a lot about the differences in quality of CDs. How do I determine what is a high quality CD that will last at least several years?...

Sending Scheduled Emails

I want to send friends my weekly sermon, but I'll be on sabbatical for the next few months. I've written most of them out already and I'm wondering if there's a cheap or free way to send these out on...

Get an Uninterruptible Power Supply

"During stormy weather the power often flickers in my home, causing my computer to reboot. And of course I lose whatever I was working on at the time. I've heard that an uninterruptible power supply will protect my computer from...

Remote Access to Your Computer

"I carry a laptop when I travel, but I always seem to forget some important files at home on my desktop PC. Is there some way I can access the files on my home computer through the Internet?"...

Does IP Address Reveal my Physical Location?

"Can someone track a user (name, home address, etc.) simply by having their email or IP address? The reason I ask is my kids play some games online, and these sites sometimes have a chat area, where the players can...

Internet Innovators: Dave Taylor

Back in 1995-96 I worked for BoardWatch Magazine, covering the world of Bulletin Board Systems and the fledgling Internet. One of my favorite parts of that job was interviewing prominent netizens of the day. Some may boast about being self-made...

Internet History

The history of computing and the story of how the Internet came to be are fascinating subjects to me. After doing some reading and research on early computers and Internet history, I've put together some excellent links that you can...

Backing Up Your Files

Sooner or later, something terrible will happen to your hard drive. That's not a very happy thought, but the good news is you can survive a hard drive failure with only minimal inconvenience -- if you back up your files....

Do I Need a Firewall?

"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....

Internet Connection Fails

"I am using XP home with a cable modem connection, and quite often using while online, I get the error of can't find the server. I just lose my internet connection, and it says my TCP/IP needs resetting. How do...

Invalid System Disk

What does "Invalid System Disk" mean? I keep getting that message after I turn my Gateway notebook computer on. When I first bought it I tried to install Windows 95 on it and could not get past the second floppy...

Removing Winfixer Popups

"I've been getting those very annoying Winfixer popups. My popup blocker is set to High. I have Ad-Aware, Spybot Search & Destroy and even Microsoft AntiSpyware. But no matter what I try they keep coming back. I’ve searched for help...

Clearing Browser History

"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...

System Hangs

My system with a P4 processor and 1 Gig of RAM hangs quite often. I run Task Manager and it shows 100% of CPU use each time it hangs. This usually happens when opening or downloading PPS files. I'm running...

History of Linux

"I know that Linux is an alternative to the Microsoft Windows operating system, but when and where did it originate, and why is it free?"...

Too Many Emails?

Does having too many emails in my inbox cause my computer to freeze up?...

The Nerds of Words

Everyone knows that Nail-Biting Refreshes The Feet. Oops! I meant to say that The Best Things In Life Are Free. How did that come out so wrong? I must have had my brain hooked up to that anagram generator too...

Access local IP address without dialing up

I'm trying to set up a small network (3 PC's, 1 network printer, 1 NAS device) using static IP addresses. I have succeeded in configuring all of the devices, but when I try to connect to, say, the NAS's configuration...

Dialup Window Pops Up

Lately, my dialup window keeps popping up unexpectedly and it's getting agravating, especially when I'm typing an email or playing a game. Is there something I can do to correct this?. I have looked at everything connected to it and...

Worst Problem on the Net: Stupid Users

According to a survey conducted at the Aunty Spam site, the worst problem on the Internet is stupid users. More than 600 respondents chose from among spam, spyware, phishing, identity theft, hacking, viruses, stupid users, and lost emails....

Reformatting Hard Drive

If I reformat my hard drive, will my Windows XP cdrom act as a boot disk and allow me to reinstall all my programs?...

Firefox Plugin Problem

A few months ago my FireFox autodownloaded a plugin called Zoomin. They then advised me that they had done this by a popup which instructed me to "click here to continue". When I clicked, the thing hacked my homepages (11...

Sharing Browser Favorites

When I installed Firefox I was able to transfer favourites from Internet Explorer. I still use both browsers, so now that I have added more bookmarks to Firefox is it possible to share or transfer them to Internet Explorer?...

Make Windows XP Run Faster!

"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...

Standby Mode

I have a Dell 4300. For years when I put it into Standy or Sleep mode, both fans powered down. Since this computer is known for it's noise, this was particularly useful. Lately, however, though the computer goes into sleep...

Backup Eudora Spam Filters

I am creating 10-20 new spam filters in Eudora each day. But I am afraid that I will lose them in the event of a computer crash. It would take a tremendous amount of time to recreate them. How do...

Friend Claims You Sent a Virus

A friend told me twice she received an e-mail from me and it says it has a virus, but I didn't send any e-mail to her. Does this mean that I have a virus, or does it come from somebody...

Blue Screen of Death

"I wonder if you know what it means when a dark blue screen comes up saying Windows has encountered an error. It shows "Bad Pool Caller" and a lot of things about reinstall. The tech info is "Stop" with lots...

Settings Don't Stay Set

When I set a specific printer as the default, the setting is not retained. Next time I turn on the computer, there is a different (or no) printer designated as the default. Several other settings are behaving similarly, I set...

Windows Cannot Open This File

I got a message from Ad-Aware saying that a program was trying to access my registry. I refused it entry; what a mistake that was! Now everytime I click on a program on my desktop or in My Programs I...

How Does a Virus Spread?

"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...

Program Loading Order

Windows XP seems to rearrang the program loading order at every boot. My problem is that I often find that my computer is connected to the Internet provider before anitvirus, antispyware, and system monitoring programs have loaded. Is there any...

Can't Share Laptop on Network

I can't get my laptop to share properly on my home network even though I have both the C: drive and the My Documents folder on the laptop and my main PC set for sharing. From my main PC, I...

Hard Drive Crash

I have a Maxtor 160GB hard drive that has crashed and won't boot up. So I figured I would put in another hard drive and load up XP on it to boot and make my old hard drive a slave....

Convert Internal Hard Drive To External

I have an insignia computer and I have tried unsuccessfully to install an additional hard drive. I have a Maxtor Diamond Max 160GB internal hard drive and my question is, is it possible to convert that internal hard drive into...

Virus Ruins Hard Drive?

The Geek Squad claims that my computer has a virus that has ruined the hard drive and that it should be replaced. I just can not see software ruining a hard drive, the machine still functions. Can this be true?...

Is FTP Secure?

"I got a warning that FTP was not secure any more and that I should go to WinSCP for a fix. I am not very tech-savvy, so I depend on you to keep my computer healthy. So - is this...

Free Virus Scan

"My computer has been acting strangely... at times it's very slow and I'm getting lots of popups. I'm afraid I have a virus, and the anti-virus software that came with my computer has expired. Can you recommend a good (and...

Online Maps and Driving Directions

"Once upon a time, I had to drop off my kids at the airport. It's a 90 minute drive, or at least it's SUPPOSED to be a 90 minute drive. Without heaping too much embarrassment on myself, let's just say...

Scandisk Keeps Restarting

I'm trying to clean my computer like you suggested but when I run ScanDisk it keeps restarting. Finally I get a message "ScanDisk has restarted 10 times because Windows or another program has been writing to this drive." You mention...

Copying Old Hard Drive to New PC

"When I buy a new computer, how do I transfer everything from the hard drive on my old computer? I enjoy the Tourbus and appreciate all the information you provide." If you bought a new computer, or just a new...

Google Toolbar is Spyware?

I just got a new computer at work. On my last one I had downloaded the google toolbar. The tech people here have now blocked it because they say it contains spyware. Is this true? It was so convenient to...

Icons in the System Tray

"I have a large number of icons in my system tray (in the left hand lower corner of the screen) which I don't use and would like to remove. Do they in anyway slow down the computer?"...

New Computer is SLOW

"A good friend just bought a new eMachines system. But already it's slower than the 8 year old Gateway he got rid of! If they can't work out the wrinkles they're returning the whole thing. Can you give me a...

Deleting Files That Are in Use

"I have some files on my computer that I want to get rid of but they just won't delete. I have tried deleting them in safe mode & still no joy. Every time I try to delete them it says...

Making Windows XP Start Faster

"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...

Spammer Using My Email Address!

"Occasionally I get a bounced, or rejected email sent by someone else, with my email address in the From line. Do I have reason to be concerned? Comcast techs say it is just spam. I find that very weird."...

Printing a .PRN file

"If I'm using my laptop away from the office and I choose to print something and select "print to file" (since I don't have a printer with me) it creates a .PRN file, but how can I print that file...

Can I Delete This File?

"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...

Removing Files from Hard Drive

"My computer is 5 years old and it freezes up and shuts down on me at times. So I am considering buying a new one. How do I get rid of any files on it before I donate it to...

Can't Delete Email in Outlook Express

"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes....

Dictionary of Computer Terms?

"I'm wondering if there is a 'definitions' website that provides free definitions for people who do not know what every little computer term means. I consider myself something of a computer geek and I am the basic 'go to' in...

Emails converted to attachments

"My boss is using Outlook 2000 and sometimes he receives his emails from other employees as plain text email attachments. For example I send him an HTML email in Outlook 2000. He receives a totally blank email and my text...

Computer shuts down by itself

"Lately my computer has been shutting down and rebooting for no apparent reason. When it restarts, it usually says it has recovered from a serious error. It SEEMS to happen when I am using my computer to listen to music."...

MS Fax doesn't work with XP SP2

"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...

CMOS checksum error

"When I boot up, I get a "CMOS checksum error" message and I must press F1 to continue or DELETE to enter Setup. How can I solve this problem?"...

CD won't start automatically?

"I set my CD drive so it will not start automatically when a CD is loaded. I would now like to reverse that setting, but I can't figure out how to do it. Can you help?" Sure, the Autoplay setting...

Turning F-Lock key ON automatically

On certain Microsoft keyboards, the function keys (F1, F2, F3, etc.) will not work normally unless you press the F-Lock key. Arrogantly flouting decades of keyboard convention, Microsoft markets "Natural" and "Multimedia" and "Office" keyboards that have the F-keys reassigned...

Scandisk doesn't work on Windows XP?

A reader asks "I had the SCANDISK program in Windows 98. Now I'm running Windows XP and I can't find ScanDisk. Is it under another name?" The short answer is YES......

Should I upgrade to Windows XP x64?

Recently my partner in crime Patrick Crispen answered this question in a Tourbus newsletter posting. Here's what he had to say: You may have heard about a new version of Windows XP - Windows XP Professional x64 Edition - that...

What is ASCII Art?

Have you heard the term "ASCII art" and wondered what that's all about? Long before the advent of the Web and all of its glittering graphics, people were creating computer graphics of a different sort that required no special hardware...

Help with Basic Linux Commands

New to linux? A reader today said "I need to know some of the basic commands for a linux server that I accquired." Turns out I wrote the book on Linux. Well, one of them anyway......

How can I avoid computer viruses?

When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...

Where Can I Download Linux?

I hear people saying that Microsoft is evil, and I should switch to Linux. What is Linux, who should use it, and where can I download Linux for free?...

Spy, Counter-Spy

Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....

Do I need anti-virus software?

I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...

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