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Ask Bob Rankin search results: explorer
Windows 7 Libraries
When you open Explorer in Windows 7 you will see a tree of "Libraries" in the left sidebar. Libraries are a new feature of Windows 7 and may cause confusion among users of earlier versions. But Libraries are quite handy,...
Fake Antivirus Software
"Recently I got a popup warning me that a virus had infected my computer, and I needed to download some antivirus program to get rid of it. I did so, and later discovered it was a very slick FAKE security...
Internet Explorer 8 Versus Firefox
Should you use Internet Explorer version 8, or the new Firefox version 3.5? Which is better, faster, easier to use? Read on for my comparison of the latest versions of the two most popular browsers......
Microsoft Office Web Apps
Office Web Apps is Microsoft's answer to Google Docs and other online office apps. Even if you don't have MS Office installed on your computer, you will be able to create, edit, save, and share Office documents with other people...
Internet Explorer 8 Crashes
Many users report that Microsoft Internet Explorer 8 locks up or even crashes their entire PC, under a variety of circumstances. They want to know why. Here's the scoop......
What is Data Execution Prevention?
"I keep getting an error that says 'Data Execution Prevention - To help protect your computer, Windows has closed this program.' What is Data Execution Prevention, and why is it suddenly blocking programs that I've been using for years?"...
What Is Silverlight And Do I Need It?
"Whenever I go to Microsoft's website, it nags me to install a thing called Silverlight. What is Silverlight, and do I really need it on my computer?"...
Windows Task Manager
Task Manager is a utility built into Windows that lets you monitor the applications and hidden services running on your PC. You can also use it to force a task to shut down; get an idea of how well your...
Which Online Backup Service Is Best?
If you listen to talk radio, you've probably heard online backup services like Carbonite, Mozy and iDrive advertising incessantly. Let's take a look at each of them, to see what they offer......
Secure Your Software
Is your computer really secure? If you have antivirus software, malware scanners and a firewall, you might think you'e safe from hackers, crackers and identity thieves. But chances are, you're missing one critical piece of the security puzzle. Read on...
Windows 7 Half Price Offer
Thinking about upgrading to Windows 7? Microsoft is offering users of Windows XP and Vista a chance to get the Windows 7 Upgrade for half price......
Windows 7 XP Mode
"I'm getting ready to upgrade my XP system to Windows 7. I've heard there is something called 'XP Mode' that will allow me to run XP programs. What exactly is XP Mode and which programs will need it?"...
What Is Bing?
Today you have many search engines to choose from. Each search engine offers you both standard keyword search options and a few special features. One of the newest search engines to hit the streets is Microsoft's Bing. Let's see what...
Internet Explorer 8
"Should I upgrade to Internet Explorer 8? How does it compare to Firefox, when it comes to features, speed and security?"...
Private Browsing
"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...
Portable Apps
Did you know that you can load up a flash drive with your favorite programs and run them on any computer, without installing, directly from the portable drive? Here's the scoop on portable apps......
Best Web Browser?
"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...
Windows 7 is Coming
Windows 7 does not sleep... it waits. Will the eagerly awaited successor to Vista be a winner in the marketplace? Read on for a preview of what to expect in Windows 7......
How to Buy a Computer
"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....
Parental Control Software
"I have pre-teen children who are just starting to get interested in the Web. What parental control software do you recommend?"...
Speed Up Vista
"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...
Download YouTube Videos
So you found the coolest video on YouTube, and you want to download it to your computer. But how do you download YouTube videos? There's no obvious way on the YouTube site, but there are some easy ways to download...
Gmail Labs
Gmail has been my favorite web-based email service for several years, and one of the things I like is that they're always adding new features and experimenting with various options to make it easier to use. Have you heard what's...
The Chrome Browser
Google is now in the browser business. Chrome is the name of Google's new web browser, aimed squarely at competing with Microsoft Internet Explorer. So how does Chrome differ from IE, Firefox, Safari and other browsers? Read on for details...
My Favorite Software
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
Password Protection for Windows XP
"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...
Disable Vista UAC
"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...
Low Disk Space Warning
"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....
What is Google Pack?
Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...
Vista to XP Downgrade
Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...
Sharing A Hard Drive Online
"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...
Forgot Facebook Password
Did you forget your Facebook password? Having trouble logging in? Or did you forget the email address for your Facebook login? Maybe your email account is not working, so you can't change your password. Or maybe it's something with a...
Top Sites for Kids
"My eleven year old wants a Myspace account, but I think she's a bit young for that. Are there some other sites I can encourage her to visit, with games and activities that are appropriate for pre-teen kids?"...
Switching From Windows To Linux
If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...
Is Firefox More Secure?
Is Firefox more secure than Internet Explorer? Perhaps, for now, but they seem to be "catching up" in terms of the numbers of critical flaws discovered. And if you're running Windows Vista, the Firefox security problem gets worse......
Hiding Profile Items
"On a Myspace profile, how do I hide the location and last login? I've seen other pages like this and it seems like a good idea for extra privacy on Myspace."...
Secure Passwords
"With identify theft so common now, I'm concerned that my passwords may not be good enough. Can you give me some tips to picking good passwords that can't be easily guessed by hackers?"...
Voice Recognition
Didja ever notice that Captain Kirk never had to fuss with a mouse or keyboard to communicate with the computer on the Star Trek? He simply spoke direct commands at the machine, and the computer complied. Happily, voice recognition technology...
Switching From Windows to Mac
Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...
Tricking Out Firefox
Firefox is an open source web browser that is rapidly gaining in popularity - approaching 100 million users worldwide and grabbing 15 percent of the browser market from Internet Explorer. A casual user might not even notice the difference between...
Phishing Scams
"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...
Upgrade to Vista?
"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...
Is Genuine Advantage Spyware?
"I read in another newsletter that Microsoft's Genuine Advantage for Windows is spyware. Microsoft seems to be forcing it on me every time I try to update my system. Is Microsoft trying to poke into our private files with spyware?"...
Is Firefox For Everyone?
Oh my... I can see the rotten tomatoes flying my way already. But I have a confession to make. I've tried Firefox on numerous occasions but I'm sticking with Internet Explorer, at least for now......
FireFox Extensions
"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...
Itunes Music Skipping
"I have trouble with iTunes songs 'skipping.' At first I thought it was because of my speakers, but one of my friends mentioned that she has the same problem. Is this due to low RAM or because iTunes takes so...
Start Menu Missing Items
"All of a sudden, the Run and Search options are missing from the Windows XP Start Menu. What caused this, and how can I get them back?"...
Add Hard Drive Song to Myspace
"I have a song on my hard drive (an MP3 music file) and I want to add this song to my Myspace profile. I don't want to use a song from the Myspace Music library, the song is already on...
Secure Your Computer!
Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......
Add Music to Myspace
Have you ever visited a friend's Myspace profile and they had some cool music playing when the profile is displayed? Here's how you can add music to your Myspace profile......
System Restore
"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...
Eat Your Cookies
I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...
Best Educational Software and Technology
My youngest daughter learned phonics and reading skills on my lap at the age of three, then went on to read every book and encyclopedia in the house. We had to go to yard sales, just to keep up with...
Red X appears instead of image?
"Sometimes in my emails or websites, the images do not appear, but a little red X shows up. Can you tell me please how to correct this?"...
Windows XP Security Tips
"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...
Cannot Access Secure Sites
I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...
Free Internet Software
So, you've got a web browser and an email program... Is that all the Internet software you'll ever need? Maybe, but first take a look at some of the nifty tools that are reviewed in this article. I think you'll...
Do I Need a Firewall?
"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....
Removing Winfixer Popups
"I've been getting those very annoying Winfixer popups. My popup blocker is set to High. I have Ad-Aware, Spybot Search & Destroy and even Microsoft AntiSpyware. But no matter what I try they keep coming back. I’ve searched for help...
Clearing Browser History
"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...
Firefox and Earthlink
"I've heard that I should switch to Firefox, but my ISP Earthlink tells me that Earthlink can only use Internet Explorer as its default browser and made it sound like I'd get into a bunch of trouble if I even...
What is RSS?
I keep hearing about RSS, XML and RSS feeds. I have only a vague idea of what they are, but then people start talking about RSS aggregators, and I get really confused. What are they talking about and why would...
Sharing Browser Favorites
When I installed Firefox I was able to transfer favourites from Internet Explorer. I still use both browsers, so now that I have added more bookmarks to Firefox is it possible to share or transfer them to Internet Explorer?...
Make Windows XP Run Faster!
"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...
Firefox Consumes the CPU
No matter what I do, including extensive research on Firefox site and the Internet, I still get CPU usage of 99% with Firefox, and it won't go away. It stops my system until I shut it down with ctl-alt-delete. Sometimes,...
Firefox and Plugins
I'm running Firefox and I wish to install Adobe Acrobat reader 6.0. When I run the installer, a window pops up and says I need to install Windows Internet Explorer 5.0 or higher, then aborts the install. I have no...
Thumbnail Display Problem
Suddenly Explorer can no longer display thumbnails. Except for .bmp files all I get is black line box with the blue E -- NOT a thumbnail of the .jpg or .gif file. Short of FORMAT what can I change to...
Only One Letter in Title Bar
Both my IE title bar and Windows Explorer title bar display only one letter. For example the present site that I am typing this at shows the letter "A" and that's all. It should probably say "Ask Bob Rankin" This...
Making Windows XP Start Faster
"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...
Printing a .PRN file
"If I'm using my laptop away from the office and I choose to print something and select "print to file" (since I don't have a printer with me) it creates a .PRN file, but how can I print that file...
Can I Delete This File?
"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...
Wrong Font for Outlook Express Printing
"When printing email in Outlook Express, all of a sudden the printer has increased the font size from 12 to about 16 or 18. I can find no place to tell Outlook Express to use a smaller font size. What...
Downloading Security Patches
"I get messages informing me of viruses and asking me to download patches at www.spw5e.com and www.updatepatch.info. Are these downloads safe?" Ackkkk, NO! Run for the hills!...
Emails converted to attachments
"My boss is using Outlook 2000 and sometimes he receives his emails from other employees as plain text email attachments. For example I send him an HTML email in Outlook 2000. He receives a totally blank email and my text...
MS Fax doesn't work with XP SP2
"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...
How can I avoid computer viruses?
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
Search Tips
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"format drive"
spyware OR virus
phone NOT cell