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Speed Up Your Laptop

"My laptop is only a year old, but it seems to be running slower than when it was new. And it's definitely a lot slower than my desktop for most things. What can I do to speed up my laptop?"...

Has Your Computer Been Hijacked?

Computer hijacking happens when someone snatches control of your computer and makes it do his evil bidding. This is bad not only for the owner of the computer but also for the millions of Internet users against which the hijacked...

Should You Get 64-Bit Windows?

Most computer users, and new computers sold, use 32-bit technology and can only run 32-bit Windows. But faster 64-bit computers and 64-bit versions of the Windows operating system are also available. Is moving to 64-bit Windows the right move? Let's...

Update Your Device Drivers

Device drivers are software packages that keep many parts of your computer system running and working together smoothly. As you change the hardware and software components of your system, the device drivers on it may become obsolete. It's important to...

Windows Taskbar Tips and Tricks

The Windows taskbar - that narrow strip of icons at the bottom of your screen - is a nuisance to some and a fertile world of productivity for others. Learn the non-obvious secrets of the taskbar, you'll be glad you...

Recovery Disc for Windows Vista or Windows 7

When you buy a new PC these days, it is rare to receive a bundled CD-ROM or DVD disc containing the Recovery Disc software that you can use to try to repair or reinstall your operating system in the event...

Is Javascript the Same As Java?

"Please enable Javascript in your browser," says a Web site. What is Javascript and should you enable it? You already have the Java runtime installed, so why doesn't Javascript run? These are some common questions. Here are the answers......

Backup Software

"Do I really need backup software? Hard drives are so much more reliable now than years ago, so a good drive should last longer than the useful lifespan of a computer. Right?"...

Windows XP Repair

Sometimes, something goes wrong with your Windows XP installation. It could be due to a hardware glitch, a software error, malware, a lightning strike, or who knows what else. In the worst case, Windows XP won't boot at all; you...

What Is Java and Do I Need It?

Many websites tell you they have a "Java application" to show you and you need to enable Java on your end to run it. Is Java safe? Are there any potential downsides to installing it? Read on to find out......

YouTube to MP3 Converter

YouTube is one of the most popular sites on the Web, and a very useful one. You can find a video or audio file of almost any song or subject on YouTube, and upload your own creations to share with...

How to Buy a Laptop

A laptop computer makes a popular gift to give or receive. But the laptop landscape is dotted with thousands of species and subspecies. Which one should you choose, and how should you buy it - online or in a big...

Free Windows Desktop Themes

"I just installed Windows 7 on a new desktop, and I want to trick it out. Where can I download new cursors, icons and backgrounds, and how are they installed?"...

Malicious Software Removal Tool

"I already have a firewall, anti-virus, and anti-spyware protection. Do I really need the Malicious Software Removal Tool that Microsoft is recommending for me to download?"...

Free Alternatives to GoToMyPC

If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...

Fake Antivirus Software

"Recently I got a popup warning me that a virus had infected my computer, and I needed to download some antivirus program to get rid of it. I did so, and later discovered it was a very slick FAKE security...

Fax Broadcasting

"I need to send a weekly fax update to a large group of people. It's tedious to stand at the fax machine and enter each number. Is there software that can do this for me?"...

Windows Password Reset

"I changed my Windows login password yesterday, and now I can't remember it! Is there any way to reset the windows password, so I can regain access to my computer?"...

Microsoft Security Essentials

"I just read something about a new security tool from Microsoft, that's supposed to be better than Windows Defender, which I use now. What is your recommendation?"...

Backup Your Mobile Phone

"Recently I lost my phone, and along with it, all my contacts, music, text messages and apps. It's been expensive and time consuming to reconstruct everything, so I'm looking for a way to back up all the data on my...

Windows Registry Errors

"When I start my computer, I always get some sort of 'error in registry' message. Things seem to work okay after that, but it makes me wonder if there is a problem that should be corrected. Will a registry cleaner...

Transfer Programs from XP or Vista to Windows 7

"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...

Print to File

"Often I compose a letter in Word, then paste the text into an email. But all the formatting (and sometimes images) are lost when my friends view it. Can I somehow capture in a file, exactly what WOULD appear on...

Windows 7 Upgrade Cost

"I've heard so many different stories about the cost of upgrading to Windows 7, that I don't know what to think. Can you clarify the Win7 upgrade price for me?"...

What Is a Fax Server?

"I work in a busy office, and often the fax machine is a major source of frustation and lost productivity. I'm no geek, but it sounds like a central fax server would save time and money. Can you get me...

Which Linux Version Is Right For Me?

"I understand there are many variations on the Linux theme. I want to try Linux as a free alternative to Windows, but I feel like I'm in a diner with too many options on the menu. Can you give me...

Internet Explorer 8 Crashes

Many users report that Microsoft Internet Explorer 8 locks up or even crashes their entire PC, under a variety of circumstances. They want to know why. Here's the scoop......

What is Data Execution Prevention?

"I keep getting an error that says 'Data Execution Prevention - To help protect your computer, Windows has closed this program.' What is Data Execution Prevention, and why is it suddenly blocking programs that I've been using for years?"...

What Does System Restore Do?

System Restore is a great feature in Windows that lets you roll back the clock on system changes. Have you ever wondered how System Restore affects your computer's resources, performance and what's really going on behind the scenes? Read on......

What Is Silverlight And Do I Need It?

"Whenever I go to Microsoft's website, it nags me to install a thing called Silverlight. What is Silverlight, and do I really need it on my computer?"...

What is Google Books?

You may have heard that Google is trying to steal all the books ever written. You may also have heard that Google is going to give away all the books ever written. Is there any truth to either one of...

Which Online Backup Service Is Best?

If you listen to talk radio, you've probably heard online backup services like Carbonite, Mozy and iDrive advertising incessantly. Let's take a look at each of them, to see what they offer......

Partition Managers

Partitioning your hard drive is like putting up a digital fence, splitting your hard drive into distinct sections, each for a specific purpose. It allows you to install multiple operating systems, or just keep different types of data in their...

Upgrade Vista to Windows 7

"I'm currently running Vista on my home computer, but I've heard that Windows 7 is faster. Should I upgrade my Vista to Windows 7, or leave well enough alone?"...

Geekly Update August 17

Here's your Geekly Update for the week of August 17th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Hard Drive Backup Image

If you do everything just right, you'll end up with a perfect hard drive. Your operating system will be bug-free; your applications will play well together; your data will be neatly organized in folders; everything will be just perfect. And...

Geekly Update August 3

Here's your Geekly Update for the week of August 3rd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Upgrade From Windows XP to Windows 7

"I've heard good things about Windows 7, and I want to upgrade my XP system as soon as I can. What's the best way to move from Windows XP to Windows 7?"...

Social Networking Backup

"A huge chunk of my life social life is stored on Facebook and Twitter. What would happen if I could no longer access that information? Is there a way to backup my social network postings?"...

Geekly Update July 21

Here's your Geekly Update for the week of July 20th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Ubuntu Jaunty Jackalope

Ubuntu, Gnome, desktop, operating system, OpenOffice

Windows 7 Desktop Customization

I downloaded the Windows 7 beta and have been trying out all the cool new desktop customization features. Here are some of the highlights......

Wireless Print Server

"I have a printer that I want to connect to my wireless network, but the printer does not have wireless capability -- just a USB connection. Is there a gadget I can buy to allow my printer to connect wirelessly?"...

Free AntiSpyware Programs

"Everyone seems to recommend a different free antispyware program. Which is the best for protecting me against spyware?"...

Windows 7 Half Price Offer

Thinking about upgrading to Windows 7? Microsoft is offering users of Windows XP and Vista a chance to get the Windows 7 Upgrade for half price......

Alternatives to Adobe Reader

"I have to deal with a lot of PDFs, and Adobe Reader just takes too long to open. Are there any good, free alternatives for PDF viewing?"...

Windows 7 XP Mode

"I'm getting ready to upgrade my XP system to Windows 7. I've heard there is something called 'XP Mode' that will allow me to run XP programs. What exactly is XP Mode and which programs will need it?"...

What is Scareware?

"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...

Recover Deleted Files - Free

There is almost nothing worse than losing important files when you experience a finger fumble, brain freeze, or computer crash. But never fear, there are tools that can help you recover those lost files, and some of the best ones...

Free Video Chat Programs

Two-way video phones have been "just around the corner" for about 40 years. I've officially given up waiting on Ma Bell to provide this feature, since you can get free video chat software that works over the Internet. Here's a...

Laptop Security

The mobility that laptops and notebook computers provide has made it imperative for users to take steps to secure their computers. There are several simple things that you can do to keep your laptop safe. Read on to learn how...

Private Browsing

"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...

Portable Apps

Did you know that you can load up a flash drive with your favorite programs and run them on any computer, without installing, directly from the portable drive? Here's the scoop on portable apps......

Turn Your PC Into a Home Theater

If you have a decent computer, why buy a home theater system that can cost thousands? For a lot less money, I'll show you how to convert your PC into an awesome home theater system at about the quarter of...

Upgrading to Windows 7

"Will I be able to upgrade my XP system to Windows 7? I'm hoping I don't have to upgrade to Vista in order to install Windows 7. What's the scoop?"...

Free Firewall Protection

"Everyone says that if you have an Internet connection, you should have a firewall. But can I use a free firewall, or should I pay for one of the commercially available firewall packages?"...

Windows 7 is Coming

Windows 7 does not sleep... it waits. Will the eagerly awaited successor to Vista be a winner in the marketplace? Read on for a preview of what to expect in Windows 7......

How to Buy a Computer

"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....

Free Registry Cleaners

"I've heard conflicting stories on the effectiveness of registry cleaners. Do they really help? If so, which registry cleaner do you recommend?"...

Virtual Memory

"What's the difference between virtual memory and real memory? And how can I add more virtual memory to my computer?"...

How To Mess Up Your Computer

Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...

Cloud Computing

"I'm hearing the term Cloud Computing more and more. One friend told me that it means computers will soon not need a hard drive. Is that correct?"...

Speed Up Vista

"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...

Mini Laptops

"I'm considering buying one of those netbook mini-laptops for my daughter. Can they do everything that the larger laptops do? Can you recommend any specific mini laptop models?"...

Free Fax Software

"I want to send a fax, but I don't have a fax machine. Can I use fax software on my computer to send or receive a fax? If so, what free fax software is available for Windows? I have a...

Malware Scanners

"There are so many malware scanners to choose from, when trying to protect against adware, spyware and other online threats. Which one(s) do you recommend?"...

Wanna Wubi?

If you've always wanted to try out Linux but were afraid it would mess up your current Windows system, Wubi is a free, painless solution for installing Ubuntu Linux. Here's how......

AVG Review

Is your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....

What is a Botnet?

"I've read warnings about getting caught up in a botnet, but I still don't understand the danger. Can you explain in simple terms what a botnet is, and how to avoid them?"...

Vista ReadyBoost

What exactly does Vista ReadyBoost do? Is it the same as adding RAM, or is it more like a disk cache? I've read varying reports as to whether or not it really boosts performance on Vista. What do you know...

Five Geeky Gadgets

Anyone can plug in a computer and attach a printer. But that's not all there is to being a serious computer jockey these days. Are you ready to get your geek on? Check out these five must-have gadgets to enhance...

My Favorite Software

In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...

Do I Need a Registry Cleaner?

"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...

Upgrade to Windows XP SP3

"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...

Disable Vista UAC

"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...

Ubuntu Hardy Heron

"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...

Automatic Backups

"My hard drive failed last week, and my latest backup was a year old. So I lost pretty much ALL of my important files. Can you recommend an AUTOMATIC backup that just works?"...

Converting FAT to NTFS

“A tech support guy told me my system is running FAT, and advised me to convert my hard drive to NTFS. I didn’t really understand his explanation… can you explain the difference and when it makes sense to convert FAT...

Vista SP1 - Do You Need It?

"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...

Mac OS X Leopard

Apple's newest operating system, released in the Fall of 2007, is Mac OS X Leopard. Like it's feline namesake, this OS is slick and sleek and features all the multimedia bells and whistles Apple users have come to expect. Since...

Cheap Desktop Computers

"I'm looking for a basic entry-level desktop computer to give to a high-school student as a Christmas gift. What do you recommend in the budget category that can handle web surfing, email and word processing?"...

DRM Removal

Are you trying to convert iTunes music to MP3 format? Or maybe you have some "protected" WMA files that you want to convert? There are plenty of good reasons why honest people might want to use a DRM remover to...

iTunes Alternatives

"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...

Firefox Version 3

"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...

Running Linux In Windows

So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...

What is Google Pack?

Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...

Clean Hard Drive

Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...

Vista to XP Downgrade

Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...

Sharing A Hard Drive Online

"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...

Share A Printer Online

"Is it possible to print over the Internet? Sometimes I'm working at home and would like to print directly to my office printer. Both computers are online, so it seems like it should be possible to print over the Internet....

Free Anti-Virus Programs

"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...

Top Sites for Kids

"My eleven year old wants a Myspace account, but I think she's a bit young for that. Are there some other sites I can encourage her to visit, with games and activities that are appropriate for pre-teen kids?"...

Do I Need A New Computer?

"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...

No iPhone For Me

Apple's iPhone seems like the coolest gadget to hit the streets in a long time. It slices, it dices, it can browse the web, manage your calendar, take pictures, and even make a phone call. But here's why I'm NOT...

What is Slingbox?

Imagine you're in a hotel room, on another continent... you fire up the laptop, and with a few clicks, you're watching the same cable or satellite TV programming that's in your living room at home. You can change the channel,...

Office Format Converters

"I recently upgraded to Microsoft Office 2007, and I have a problem. When I save a document or spreadsheet in an Office 2007 program, other people cannot open it. It seems the file is incompatible with other versions of Office....

Remembering Passwords

Passwords... we have a love/hate relationship with them. We love them because they are the first line of defense against fraud and identity theft. They protect the security of our email account, online banking and credit card purchases. We hate...

Hard Drive Recovery

If it hasn't happened yet, be sure that it will... you're working away on an important project and the computer freezes. You reboot, but instead of the familiar startup screen, you black screen with one of these ominous messages: DISK...

Dual Monitors

Did you ever wish you had a REALLY big computer screen? Here's a tip... use a dual monitor (or multi monitor) setup to extend your desktop across two or more screens. Both Windows and Mac computers have the ability to...

What Is a Rootkit?

Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....

Burn ISO Image

"I just downloaded an ISO image file for a Linux install, but I can't figure out how to burn the ISO image to a CD. Can you help?"...

Ubuntu Linux Feisty Fawn

Ubuntu Linux 7.04 (Feisty Fawn), was recently released, and from installation to every day use, this version is the best so far. Read on to see what's new in this release for diehard Linux users and tire kickers, too......

Running Windows on Linux

You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...

Switching From Windows To Linux

If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...

Voice Recognition

Didja ever notice that Captain Kirk never had to fuss with a mouse or keyboard to communicate with the computer on the Star Trek? He simply spoke direct commands at the machine, and the computer complied. Happily, voice recognition technology...

Adding Memory

If your computer seems to stagger under the burden of your commands, responding slowly, freezing or timing you out; if working at your system feels like bicycling uphill, consider adding extra memory. Adding memory to your computer isn't so hard...

Run Windows On Mac

Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......

Switching From Windows to Mac

Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...

What is BIOS?

"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...

Free Office Software

"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...

Upgrade to Vista?

"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...

Download With Bittorrent?

"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...

Changing Disk Partitions

"I downloaded Cute Partition Manager and was just about to delete the restore partition from the D drive of my old computer. I just want to make sure that doing so won't mess up the info on the C drive....

Registry Problem

"I had a problem with Windows XP. A friend entered the registry and did something to it. Now every time I turn the computer on I get a notice saying that Windows Installer is preparing to install. I can't now...

Is Genuine Advantage Spyware?

"I read in another newsletter that Microsoft's Genuine Advantage for Windows is spyware. Microsoft seems to be forcing it on me every time I try to update my system. Is Microsoft trying to poke into our private files with spyware?"...

Is Firefox For Everyone?

Oh my... I can see the rotten tomatoes flying my way already. But I have a confession to make. I've tried Firefox on numerous occasions but I'm sticking with Internet Explorer, at least for now......

FireFox Extensions

"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...

LimeWire - File Sharing

"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...

Linux Help

"I've heard a lot of buzz about Linux as a free alternative to Windows, but have hesitated because it seems a little geeky. Can you recommend an easy way to get started with Linux?"...

Spam Blocker

"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...

RPC Server Unavailable

After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...

Remove PurityScan

"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...

CDROM Icon Missing

"When I go to My Computer the CDROM and DVD icons are gone. They were there yesterday, and working fine. It seems like this happened after I removed some CD burner software. Now I can't install anything from a CDROM,...

Recovery Console

"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...

Fix MBR

"I was trying to fix a spyware problem and it seems I messed up my computer. Now when I start Windows XP, I get the 'MBR Corrupt' and 'Error loading operating system' messages. What should I do?"...

Secure Your Computer!

Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......

Blocking Myspace

"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...

Windows on a Mac

"I've heard that Apple is now making Mac computers with Intel chips, which power Windows PCs. Does this mean I can now install Windows on a Mac?"...

System Restore

"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...

Reformat hard drive under XP?

"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...

Sharing a Printer

"I have two computers but only one printer. I understand there is a way to share the printer so both can print to it. Can you tell me how to do that?"...

Computer Restarts Itself

"My PC running on Windows XP frequently restarts it self for no apparent reason. Any files or internet pages I have been working on are lost. The PC reboots to the desktop and I have to redo all my work....

Red X appears instead of image?

"Sometimes in my emails or websites, the images do not appear, but a little red X shows up. Can you tell me please how to correct this?"...

Home Networking

"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...

Low Virtual Memory

"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...

Windows XP Security Tips

"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...

Cannot Access Secure Sites

I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...

Keystroke Logging

A friend of mine believes that her husband is chatting through email and IM's with other women. Is there any way to track the IM's or emails on her home computer?...

What is Windows OneCare?

Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...

Do I Need a Firewall?

"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....

Invalid System Disk

What does "Invalid System Disk" mean? I keep getting that message after I turn my Gateway notebook computer on. When I first bought it I tried to install Windows 95 on it and could not get past the second floppy...

Removing Winfixer Popups

"I've been getting those very annoying Winfixer popups. My popup blocker is set to High. I have Ad-Aware, Spybot Search & Destroy and even Microsoft AntiSpyware. But no matter what I try they keep coming back. I’ve searched for help...

Firefox and Earthlink

"I've heard that I should switch to Firefox, but my ISP Earthlink tells me that Earthlink can only use Internet Explorer as its default browser and made it sound like I'd get into a bunch of trouble if I even...

Reformatting Hard Drive

If I reformat my hard drive, will my Windows XP cdrom act as a boot disk and allow me to reinstall all my programs?...

Make Windows XP Run Faster!

"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...

Firefox and Plugins

I'm running Firefox and I wish to install Adobe Acrobat reader 6.0. When I run the installer, a window pops up and says I need to install Windows Internet Explorer 5.0 or higher, then aborts the install. I have no...

Copying Old Hard Drive to New PC

"When I buy a new computer, how do I transfer everything from the hard drive on my old computer? I enjoy the Tourbus and appreciate all the information you provide." If you bought a new computer, or just a new...

Icons in the System Tray

"I have a large number of icons in my system tray (in the left hand lower corner of the screen) which I don't use and would like to remove. Do they in anyway slow down the computer?"...

Making Windows XP Start Faster

"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...

Can I Delete This File?

"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...

Removing Files from Hard Drive

"My computer is 5 years old and it freezes up and shuts down on me at times. So I am considering buying a new one. How do I get rid of any files on it before I donate it to...

MS Fax doesn't work with XP SP2

"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...

How can I avoid computer viruses?

When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...

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