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Ask Bob Rankin search results: microsoft

Free Alternatives to GoToMyPC

If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...

Fax Broadcasting

"I need to send a weekly fax update to a large group of people. It's tedious to stand at the fax machine and enter each number. Is there software that can do this for me?"...

Computer Overheating

"My computer sometimes shuts down at random times. A friend said it's probably overheating. How can I find out for sure, and what can be done about overheating?"...

Geekly Update November 2

Here's your Geekly Update for the week of November 2nd, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on.....

The Droid Phone

There's a certain segment of the population that is addicted to gizmos and gadgets. They're always waiting for the Next Big Thing. Those people are anxiously awaiting November 6, 2009, when the Motorola/Verizon Droid smartphone will be released to the...

Internet Explorer 8 Versus Firefox

Should you use Internet Explorer version 8, or the new Firefox version 3.5? Which is better, faster, easier to use? Read on for my comparison of the latest versions of the two most popular browsers......

Microsoft Security Essentials

"I just read something about a new security tool from Microsoft, that's supposed to be better than Windows Defender, which I use now. What is your recommendation?"...

Backup Your Mobile Phone

"Recently I lost my phone, and along with it, all my contacts, music, text messages and apps. It's been expensive and time consuming to reconstruct everything, so I'm looking for a way to back up all the data on my...

Transfer Programs from XP or Vista to Windows 7

"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...

Print to File

"Often I compose a letter in Word, then paste the text into an email. But all the formatting (and sometimes images) are lost when my friends view it. Can I somehow capture in a file, exactly what WOULD appear on...

Windows 7 Upgrade Cost

"I've heard so many different stories about the cost of upgrading to Windows 7, that I don't know what to think. Can you clarify the Win7 upgrade price for me?"...

Geekly Update October 13

Here's your Geekly Update for the week of October 13th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

What Is a Fax Server?

"I work in a busy office, and often the fax machine is a major source of frustation and lost productivity. I'm no geek, but it sounds like a central fax server would save time and money. Can you get me...

Microsoft Office Web Apps

Office Web Apps is Microsoft's answer to Google Docs and other online office apps. Even if you don't have MS Office installed on your computer, you will be able to create, edit, save, and share Office documents with other people...

Piggyback Downloads

"Suddenly my web browser is cluttered with toolbars that I never asked for. I delete them, but sometimes they come back. Why is this happening, and how do I get rid of all those unwanted toolbars?"...

Which Linux Version Is Right For Me?

"I understand there are many variations on the Linux theme. I want to try Linux as a free alternative to Windows, but I feel like I'm in a diner with too many options on the menu. Can you give me...

Startup Programs

If you feel your computer is sluggish, what's going on? One reason could be your Windows startup programs. let's take a look at how to manage your startup programs, and pump some speed back into your system......

Internet Explorer 8 Crashes

Many users report that Microsoft Internet Explorer 8 locks up or even crashes their entire PC, under a variety of circumstances. They want to know why. Here's the scoop......

Geekly Update September 29

Here's your Geekly Update for the week of September 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

What is Data Execution Prevention?

"I keep getting an error that says 'Data Execution Prevention - To help protect your computer, Windows has closed this program.' What is Data Execution Prevention, and why is it suddenly blocking programs that I've been using for years?"...

What Is Silverlight And Do I Need It?

"Whenever I go to Microsoft's website, it nags me to install a thing called Silverlight. What is Silverlight, and do I really need it on my computer?"...

Geekly Update September 21

Here's your Geekly Update for the week of September 21st, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Windows Task Manager

Task Manager is a utility built into Windows that lets you monitor the applications and hidden services running on your PC. You can also use it to force a task to shut down; get an idea of how well your...

What is Google Books?

You may have heard that Google is trying to steal all the books ever written. You may also have heard that Google is going to give away all the books ever written. Is there any truth to either one of...

Geekly Update September 8

Here's your Geekly Update for the week of September 8th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

How to Remove Rootkits

"What exactly is a rootkit, and how is it different than a virus? Also, how can I detect and remove rootkit infections from my computer?"...

Geekly Update September 2

Here's your Geekly Update for the week of August 24th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Secure Your Software

Is your computer really secure? If you have antivirus software, malware scanners and a firewall, you might think you'e safe from hackers, crackers and identity thieves. But chances are, you're missing one critical piece of the security puzzle. Read on...

Upgrade Vista to Windows 7

"I'm currently running Vista on my home computer, but I've heard that Windows 7 is faster. Should I upgrade my Vista to Windows 7, or leave well enough alone?"...

Geekly Update August 24

Geekly Update August 17

Here's your Geekly Update for the week of August 17th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Netbook Or Laptop?

What is a netbook? And what's the difference between a netbook and a laptop? You may be standing in a store asking yourself these questions soon. Here are the answers......

Geekly Update August 3

Here's your Geekly Update for the week of August 3rd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Upgrade From Windows XP to Windows 7

"I've heard good things about Windows 7, and I want to upgrade my XP system as soon as I can. What's the best way to move from Windows XP to Windows 7?"...

Geekly Update July 27

Here's your Geekly Update for the week of July 27th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Geekly Update July 21

Here's your Geekly Update for the week of July 20th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Ubuntu Jaunty Jackalope

Ubuntu, Gnome, desktop, operating system, OpenOffice

Windows 7 Desktop Customization

I downloaded the Windows 7 beta and have been trying out all the cool new desktop customization features. Here are some of the highlights......

Geekly Update - July 6

Here's your Geekly Update for the week of June 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Geekly Update - June 29

Free AntiSpyware Programs

"Everyone seems to recommend a different free antispyware program. Which is the best for protecting me against spyware?"...

Windows 7 Half Price Offer

Thinking about upgrading to Windows 7? Microsoft is offering users of Windows XP and Vista a chance to get the Windows 7 Upgrade for half price......

Geekly Update - June 22

Here's your Geekly Update for the week of June 22nd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

What is Wolfram Alpha?

Have you heard about Wolfram Alpha? It sounds like a secret society of zoologists, but it's actually one of the coolest new search engines to come along in quite a while. Here's the scoop......

What is Scareware?

"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...

What Is Bing?

Today you have many search engines to choose from. Each search engine offers you both standard keyword search options and a few special features. One of the newest search engines to hit the streets is Microsoft's Bing. Let's see what...

Webmail Smackdown!

Free Online Storage

"I'm running out of storage space on my hard drive. On a tight budget, I'm considering using a free online storage tool to offload some files. But which ones do you recommend?"...

Free Online Books

"I have a Kindle, and my wife owns a Sony eReader. We love our portable book readers, but we need to cut expenses. Can you recommend some online sources for free ebook downloads?"...

Free Online Research Tools

The Internet is at once a gold mine and a cesspool, so how can you find the helpful, authoritative information you need? Check out my list of the best free online reference and research tools......

Internet Explorer 8

"Should I upgrade to Internet Explorer 8? How does it compare to Firefox, when it comes to features, speed and security?"...

Laptop Security

The mobility that laptops and notebook computers provide has made it imperative for users to take steps to secure their computers. There are several simple things that you can do to keep your laptop safe. Read on to learn how...

Private Browsing

"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...

Turn Your PC Into a Home Theater

If you have a decent computer, why buy a home theater system that can cost thousands? For a lot less money, I'll show you how to convert your PC into an awesome home theater system at about the quarter of...

Magic Jack - Good or Evil?

Perhaps you've read reports about spyware in Magic Jack, or heard claims that the company sells your private information to third parties. Here's the scoop......

Upgrading to Windows 7

"Will I be able to upgrade my XP system to Windows 7? I'm hoping I don't have to upgrade to Vista in order to install Windows 7. What's the scoop?"...

Best Web Browser?

"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...

Windows 7 is Coming

Windows 7 does not sleep... it waits. Will the eagerly awaited successor to Vista be a winner in the marketplace? Read on for a preview of what to expect in Windows 7......

How to Buy a Computer

"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....

What's New With Zune?

It's been a year since I compared the newest Zune and the iPod. So let's see what's new with Microsoft's music player and if it is a force that Apple has to reckon with for the holiday season and beyond......

Great Gadget Gifts

Are you going nuts over the selection of electronics that are available for this holiday season? There are so many choices -- cell phones, music players, PDAs, video cams and more. Read on for my personal recommendations to help you...

Speed Up Vista

"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...

Make Vista Look Like XP

"I just got Windows Vista, after using XP for many years. Frankly, I'm not crazy about the Vista look and feel... are there some tweaks I can use to make Vista look more like XP?"...

Free Fax Software

"I want to send a fax, but I don't have a fax machine. Can I use fax software on my computer to send or receive a fax? If so, what free fax software is available for Windows? I have a...

Malware Scanners

"There are so many malware scanners to choose from, when trying to protect against adware, spyware and other online threats. Which one(s) do you recommend?"...

The Chrome Browser

Google is now in the browser business. Chrome is the name of Google's new web browser, aimed squarely at competing with Microsoft Internet Explorer. So how does Chrome differ from IE, Firefox, Safari and other browsers? Read on for details...

Online Health Records

Recently, a few organizations have begun offering an alternative to paper documentation of health records. Would you trust your personal health records to an online company?...

Vista ReadyBoost

What exactly does Vista ReadyBoost do? Is it the same as adding RAM, or is it more like a disk cache? I've read varying reports as to whether or not it really boosts performance on Vista. What do you know...

Five Geeky Gadgets

Anyone can plug in a computer and attach a printer. But that's not all there is to being a serious computer jockey these days. Are you ready to get your geek on? Check out these five must-have gadgets to enhance...

Do I Need a Registry Cleaner?

"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...

Samsung Instinct Review

Samsung recently introduced the Instinct at the Cellular Telecommunications Industry Association Wireless 2008 show. The Instinct was rated the top cell phone presented at this year's show by CNET. But how does this slick mobile device compare to the iPhone?...

Password Protection for Windows XP

"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...

Search Privacy

"I've heard that Google keeps a log of everything that people search for. If this is true, can I delete my search history? Who else is keeping track of what I search for?"...

Upgrade to Windows XP SP3

"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...

Disable Vista UAC

"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...

Ubuntu Hardy Heron

"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...

What is Google Sky?

Google Sky is a virtual planetarium that is a part of the Google Earth software, which allows you to explore the cosmos from the comfort of your own PC. Read on to learn what you can discover with this and...

Converting FAT to NTFS

“A tech support guy told me my system is running FAT, and advised me to convert my hard drive to NTFS. I didn’t really understand his explanation… can you explain the difference and when it makes sense to convert FAT...

iPhone Jailbreak Applications

"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...

Vista SP1 - Do You Need It?

"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...

Low Disk Space Warning

"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....

Free Online Word Processors

"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...

Portable Inkjet Printers

Printers just keep getting smaller. No longer do you have to drag your clunky inkjet printer on a business trip, or hustle home to print photos from your digital camera. Small inkjet printers are stow-and-go so you can catch the...

Cheap Desktop Computers

"I'm looking for a basic entry-level desktop computer to give to a high-school student as a Christmas gift. What do you recommend in the budget category that can handle web surfing, email and word processing?"...

Touchscreen Laptops

Laptops are incredibly versatile now. If you've been put off by typing on a cramped keyboard, or frustrated by not having a real mouse, the latest crop of touchscreen laptops may be of interest to you. Here are three touchscreen...

Free Online Translations

"I have a site that attracts visitors from all over the world, so I often get emails in Spanish, French, and German language. Sometimes even Russian and Japanese! Is there a tool that will help me translate to English? I...

What is GnuCash?

"I've heard that GnuCash is a free accounting program, similar to Quicken. So it's free, but how does it compare with Quicken or Microsoft Money, for basic household or small business accounting?"...

DRM Removal

Are you trying to convert iTunes music to MP3 format? Or maybe you have some "protected" WMA files that you want to convert? There are plenty of good reasons why honest people might want to use a DRM remover to...

The New Zune

"Just a few days ago I was wondering whatever happened to the Zune. Now I'm seeing commercials for the new improved Zune. Is it worth another look as an iPod alternative?"...

Online Meeting Services

"I need to share Powerpoint presentations with a large group of people. Which online meeting service should I use?"...

What is RAID?

"I've heard that a RAID hard drive is the best solution for automatic backups. What exactly is a RAID, and what are the pros and cons of RAID systems?"...

What is a Mashup?

"I hear the term mashup being used to describe certain websites, but I'm not sure what it means. Can you explain what a mashup is, and where the word comes from?"...

XO - The $200 Laptop

"I've read about the '$200 XO Laptop' that's being promoted by the One Laptop Per Child organization. I think it's great that these will be given to children in poor countries, but is it possible to buy an XO laptop...

What is Google Pack?

Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...

Are The Spammers Winning?

It seems to be a given these days, as much as death and taxes -- spam (the email variety, not the canned meat product) is not going away. Back in 2004, Bill Gates predicted the death of spam in 2006....

Vista to XP Downgrade

Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...

Get Your Tech Fix

"There's so much happening with computers and technology. How do you keep up with all the latest cool stuff without getting information overload?"...

Share A Printer Online

"Is it possible to print over the Internet? Sometimes I'm working at home and would like to print directly to my office printer. Both computers are online, so it seems like it should be possible to print over the Internet....

Free Anti-Virus Programs

"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...

Top Sites for Kids

"My eleven year old wants a Myspace account, but I think she's a bit young for that. Are there some other sites I can encourage her to visit, with games and activities that are appropriate for pre-teen kids?"...

Office Format Converters

"I recently upgraded to Microsoft Office 2007, and I have a problem. When I save a document or spreadsheet in an Office 2007 program, other people cannot open it. It seems the file is incompatible with other versions of Office....

Instant Messaging

Instant Messaging (IM) services allow you to connect directly with other computer users and engage in text, audio or video conversations. Unlike email, blogs or chat rooms, instant messaging provides real time one-to-one conversations. Here's the scoop on the most...

What Is a Rootkit?

Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....

Burn ISO Image

"I just downloaded an ISO image file for a Linux install, but I can't figure out how to burn the ISO image to a CD. Can you help?"...

Ubuntu Linux Feisty Fawn

Ubuntu Linux 7.04 (Feisty Fawn), was recently released, and from installation to every day use, this version is the best so far. Read on to see what's new in this release for diehard Linux users and tire kickers, too......

Switching From Windows To Linux

If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...

Is Webmail Better?

"I'm thinking about switching from Outlook Express to a webmail service. What are the trade-offs? Are some better than others? Is webmail secure?"...

Video Conferencing

Videoconferencing, once primarily used for long distance business meetings, is becoming more accessible. Got a webcam? Here's how you can start videoconferencing on the web......

Carpal Tunnel Syndrome

About ten years ago, when I worked as a programmer at IBM, my wrists began to get very sore and painful. Every night I had to come home and ice them down to ease the pain and swelling. The doctor...

Secure Passwords

"With identify theft so common now, I'm concerned that my passwords may not be good enough. Can you give me some tips to picking good passwords that can't be easily guessed by hackers?"...

Adding Memory

If your computer seems to stagger under the burden of your commands, responding slowly, freezing or timing you out; if working at your system feels like bicycling uphill, consider adding extra memory. Adding memory to your computer isn't so hard...

Run Windows On Mac

Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......

Switching From Windows to Mac

Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...

Daylight Savings Time

Daylight Saving Time (DST) arrives three weeks early this year (March 11), and will end one week later (Nov 4), to comply with revised Daylight Saving Time laws in many countries. Here's what you need to do to make sure...

Best Cell Phone

With hundreds of cell phones on the market you can narrow down your choices by first deciding what features you need or want. Read on for a handy guide to selecting the cell phone that's right for you......

Rip & Burn Basics

"I have a big music collection on CDROM discs. I'd like to get all this music on my computer and burn my own mix CDs. Can you help me get started?"...

Recover Deleted Files

It's happened to all of us at some point. One stray mouse click, and poof! You've deleted a file that you did not mean to. But must it really be the final goodbye to that file? Happily, there are tons...

Search Engine News

Tired of the same old search engine? In this article you'll find reviews of some new Internet search tools with all the bells and whistles......

Zune or Ipod?

Still can’t decide if you are iPodish or Zunish? Let’s look at some facts and figures to help you decide whether an iPod or a Zune is your best choice for a portable music player......

Convert WMA to MP3

"I have lots of music in WMA (Windows Media Audio) format but I want to convert it to MP3 for my iPod. How can I convert WMA to MP3?"...

Free Office Software

"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...

What is Second Life?

"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...

Upgrade to Vista?

"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...

Download With Bittorrent?

"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...

Changing Disk Partitions

"I downloaded Cute Partition Manager and was just about to delete the restore partition from the D drive of my old computer. I just want to make sure that doing so won't mess up the info on the C drive....

Is Genuine Advantage Spyware?

"I read in another newsletter that Microsoft's Genuine Advantage for Windows is spyware. Microsoft seems to be forcing it on me every time I try to update my system. Is Microsoft trying to poke into our private files with spyware?"...

Is Firefox For Everyone?

Oh my... I can see the rotten tomatoes flying my way already. But I have a confession to make. I've tried Firefox on numerous occasions but I'm sticking with Internet Explorer, at least for now......

FireFox Extensions

"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...

Play WMV on Mac

"I have a WMV (Windows Media) video file. But of course I don't have Windows Media Player on my Mac. Can I play this video with QuickTime on the Mac, or convert it to MPEG format?"...

Windows PreFetch

"I've heard that Windows XP will run faster if you disable something called PreFetch. Apparently Windows remembers everything you have done and, in a misguided attempt to be helpful, pre-loads all the files and links when XP boots. What's your...

Spam Blocker

"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...

RPC Server Unavailable

After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...

Recovery Console

"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...

Take A Screenshot

"I want to take a screenshot of my screen and save it in a graphics file, so I can email it to a friend. Do I need to purchase or download special software to do this?"...

Fix MBR

"I was trying to fix a spyware problem and it seems I messed up my computer. Now when I start Windows XP, I get the 'MBR Corrupt' and 'Error loading operating system' messages. What should I do?"...

Secure Your Computer!

Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......

Send a Free Fax

"I don't have a fax machine, but I've heard that there are places on the Web that will let me send a free fax. I visited one site but they wanted my credit card to open a free trial account....

Windows on a Mac

"I've heard that Apple is now making Mac computers with Intel chips, which power Windows PCs. Does this mean I can now install Windows on a Mac?"...

Reformat hard drive under XP?

"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...

What is LSASS?

"When I run Task Manager, I see a process named lsass.exe that is active. I'm worried that this might be a virus... should I get rid of it?"...

Urban Legends and Hoaxes

Is the government or AOL planning to implement an email tax? Does your lipstick contain dangerous levels of lead? Will Microsoft send you money for forwarding an email? Do you need to add your cell phone number to a "Do...

Eat Your Cookies

I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...

Backup Outlook Express

"How can I backup my Outlook Express emails and address book? I tried the Export function but that doesn't work. I can't even drag and drop from the Inbox folder to a diskette or CDROM. Help!"...

How to Stop Spam

It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...

Setting Up a Website

Will Rogers said "Buy land... they're not making any more of it." In a way, the same is true of real estate in cyberspace. So let this be the year you get your own website, whether it be personal or...

Should I Buy Anti-Spyware or Anti-Virus Software?

"Task Manager shows I have 50+ processes running, and I have no idea which ones are slowing down my system. Should I regularly run SpyBot, AdAware and other freeware, or should I pay for a supposedly better program? I read...

The Best Free Software

"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...

Cannot Access Secure Sites

I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...

Free Internet Software

So, you've got a web browser and an email program... Is that all the Internet software you'll ever need? Maybe, but first take a look at some of the nifty tools that are reviewed in this article. I think you'll...

What is Windows OneCare?

Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...

Do I Need a Firewall?

"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....

Invalid System Disk

What does "Invalid System Disk" mean? I keep getting that message after I turn my Gateway notebook computer on. When I first bought it I tried to install Windows 95 on it and could not get past the second floppy...

Removing Winfixer Popups

"I've been getting those very annoying Winfixer popups. My popup blocker is set to High. I have Ad-Aware, Spybot Search & Destroy and even Microsoft AntiSpyware. But no matter what I try they keep coming back. I’ve searched for help...

System Hangs

My system with a P4 processor and 1 Gig of RAM hangs quite often. I run Task Manager and it shows 100% of CPU use each time it hangs. This usually happens when opening or downloading PPS files. I'm running...

Saving Word Files as HTML

"When I use the 'Save As' feature in Microsoft Word to save a document as a web page, the resulting HTML is a bloated mess. Is all that formatting stuff really needed? If not, is there a way to get...

History of Linux

"I know that Linux is an alternative to the Microsoft Windows operating system, but when and where did it originate, and why is it free?"...

Missing Emails

"Sometimes I don't get certain emails, or newsletters that I signed up for. It's like they're going into a black hole. Is this a problem on the sending or receiving side?"...

Firefox and Earthlink

"I've heard that I should switch to Firefox, but my ISP Earthlink tells me that Earthlink can only use Internet Explorer as its default browser and made it sound like I'd get into a bunch of trouble if I even...

What is RSS?

I keep hearing about RSS, XML and RSS feeds. I have only a vague idea of what they are, but then people start talking about RSS aggregators, and I get really confused. What are they talking about and why would...

Blue Screen of Death

"I wonder if you know what it means when a dark blue screen comes up saying Windows has encountered an error. It shows "Bad Pool Caller" and a lot of things about reinstall. The tech info is "Stop" with lots...

How Does a Virus Spread?

"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...

Is spoolsv.exe a Virus?

When I boot up, my ZoneAlarm firewall says that "Spooler SubSystem App is trying to access the internet via spoolsv.exe". I know that spoolsv.exe is the print queue manager in Windows. What I don't understand is why it would need...

Magnify the Screen

Bob, is it possible to change the size of the icons in the Quick Launch bar? I know someone who is not seeing so well and I want to make the icons larger. Is it also possible to make the...

Hard Drive Crash

I have a Maxtor 160GB hard drive that has crashed and won't boot up. So I figured I would put in another hard drive and load up XP on it to boot and make my old hard drive a slave....

Can't Delete from CD-RW

Whenever I try to delete a file (or folder) from my CD-RW disk, I get an error message saying the file cannot be deleted because it is read-only. Changing the attribute doesn't help because the "read only" designation is automatically...

Scandisk Keeps Restarting

I'm trying to clean my computer like you suggested but when I run ScanDisk it keeps restarting. Finally I get a message "ScanDisk has restarted 10 times because Windows or another program has been writing to this drive." You mention...

Spyware Tools Conflicting?

I've heeded your advice on keeping up to date with security patches, update my antivirus, run Spybot S&D, and Ad-Aware every week. I just added the Micorsoft Spyware Beta program, and now Spybot reports two "security risks". Two registry settings...

Making Windows XP Start Faster

"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...

Downloading Security Patches

"I get messages informing me of viruses and asking me to download patches at www.spw5e.com and www.updatepatch.info. Are these downloads safe?" Ackkkk, NO! Run for the hills!...

MS Fax doesn't work with XP SP2

"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...

Turning F-Lock key ON automatically

On certain Microsoft keyboards, the function keys (F1, F2, F3, etc.) will not work normally unless you press the F-Lock key. Arrogantly flouting decades of keyboard convention, Microsoft markets "Natural" and "Multimedia" and "Office" keyboards that have the F-keys reassigned...

Should I upgrade to Windows XP x64?

Recently my partner in crime Patrick Crispen answered this question in a Tourbus newsletter posting. Here's what he had to say: You may have heard about a new version of Windows XP - Windows XP Professional x64 Edition - that...

How can I avoid computer viruses?

When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...

Where Can I Download Linux?

I hear people saying that Microsoft is evil, and I should switch to Linux. What is Linux, who should use it, and where can I download Linux for free?...

Spy, Counter-Spy

Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....

Do I need anti-virus software?

I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...

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