"I've read warnings about getting caught up in a botnet, but I still don't understand the danger. Can you explain in simple terms what a botnet is, and how to avoid them?"...
Recently, a few organizations have begun offering an alternative to paper documentation of health records. Would you trust your personal health records to an online company?...
"I want to backup my home computers to an external hard drive, but I'm worried about security. If the drive is lost or stolen, all my sensitive personal and financial data goes with it. Is there a way to password...
If you are a student, employee, or part of the military, you've probably experienced the frustration of not being able to access certain websites or even your webmail. Fortunately there are some things you can do to access these blocked...
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...
"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...
You finally got that wireless router, but the wifi signal is not so great in some parts of the house. Here's how to boost your wireless signal strength......
Is Linux ready for the masses? Or is it still a geeks club? The new Ubuntu Linux Gutsy Gibbon puts a little more polish on the Linux desktop and moves the focus toward everyday users. Check out the new features...
You've opened a Gmail account and now you can send and receive email on the web. Lots of email... 5.2 gigs and counting. But beyond all that space, Google's Gmail can give you better control over how you manage your...
"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...
"I read on your site that I can retrieve my Myspace password by sending a salute. It sounds crazy... does it really work?"...
HP is known for its versatile line of business and home office equipment. One of their latest releases is the HP OfficeJet Pro L7780 All-In-One. This office machine operates as both a color and a black and white printer, copier,...
Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...
Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......
"Is it possible to print over the Internet? Sometimes I'm working at home and would like to print directly to my office printer. Both computers are online, so it seems like it should be possible to print over the Internet....
Did you forget your Facebook password? Having trouble logging in? Or did you forget the email address for your Facebook login? Maybe your email account is not working, so you can't change your password. Or maybe it's something with a...
Passwords... we have a love/hate relationship with them. We love them because they are the first line of defense against fraud and identity theft. They protect the security of our email account, online banking and credit card purchases. We hate...
Looking for an alternative to an oversaturated MySpace? Facebook is a great alternative for the college and professional set. A little more serious than MySpace, Facebook is more than just competing to see who can have the most friends. Facebook...
"With identify theft so common now, I'm concerned that my passwords may not be good enough. Can you give me some tips to picking good passwords that can't be easily guessed by hackers?"...
"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...
"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...
"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...
As the Myspace population passes 100 million members, the site seems to be creaking and groaning, ready to burst at the seams. With frequent outages, valid passwords being rejected, problems with music players, and comment spammers, you might be looking...
YouTube is a video-sharing website that is changing American culture. It seems that every day, some short video clip on YouTube makes headline news. Here's the story behind the phenomenal success of YouTube, and some tips on how you can...
"I have a wireless network at home, which lets me get an internet connection on my laptop all over the house. But I'm concerned that neighbors or people driving by can hack into my computer. A friend said that hiding...
"Help, I forgot the password for my Myspace account! Now I can't login and people think I'm dissing them because I can't reply to their comments. How do I get the password, or have it reset so I can login?"...
"My daughter has two Myspace accounts. One gives out too much personal information and we want to delete it. But we don't remember the password and we no longer have access to the email account she used to create the...
"I had an anti virus program by McAfee but uninstalled because it was bogging my computer down. I now have anti spyware software, so do I still need to get an anti virus program? What is the difference between viruses...
"My friends often call or email and ask computer questions that are hard to answer without actually sitting in front of their computer. I've heard radio commercials for a product that lets you control another computer over the Internet. But...
"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...
"I was trying to fix a spyware problem and it seems I messed up my computer. Now when I start Windows XP, I get the 'MBR Corrupt' and 'Error loading operating system' messages. What should I do?"...
"I got a warning from a friend who told me not to use the Google Desktop program. He says it will secretly make copies of my personal files and send them to Google's own servers, and from there they could...
"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...
If you use wireless Internet access in public places like Starbucks or the airport, you should take some simple precautions to make sure you're not broadcasting your passwords and other personal info to others in the vicinity......
I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...
Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...
"How can I backup my Outlook Express emails and address book? I tried the Export function but that doesn't work. I can't even drag and drop from the Inbox folder to a diskette or CDROM. Help!"...
"Is it safe to use wireless Internet access in my home? I've heard that neighbors or even people driving by can tap in to my wireless signal. There must be a way to do it safely, since it's so common...
"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...
I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...
So, you've got a web browser and an email program... Is that all the Internet software you'll ever need? Maybe, but first take a look at some of the nifty tools that are reviewed in this article. I think you'll...
"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...
"I keep getting warnings and alerts from Paypal, eBay, my bank, and various other banks and financial institutions that I don't even have accounts with, all telling me to log in and verify my account information. I've read about something...
"I got a warning that FTP was not secure any more and that I should go to WinSCP for a fix. I am not very tech-savvy, so I depend on you to keep my computer healthy. So - is this...
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