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Free Alternatives to GoToMyPC
If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...
Free Teleconferencing
Voice teleconferencing remains a staple of business despite the proliferation of alternatives such as email, instant messaging, and webinars. When you want a meeting but can’t get everyone together in the same room, it’s natural to call for a teleconference....
Geekly Update November 17
Here's your Geekly Update for this week, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......
Computer Overheating
"My computer sometimes shuts down at random times. A friend said it's probably overheating. How can I find out for sure, and what can be done about overheating?"...
Geekly Update November 2
Here's your Geekly Update for the week of November 2nd, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on.....
The Droid Phone
There's a certain segment of the population that is addicted to gizmos and gadgets. They're always waiting for the Next Big Thing. Those people are anxiously awaiting November 6, 2009, when the Motorola/Verizon Droid smartphone will be released to the...
Geekly Update October 27
Here's your Geekly Update for the week of October 27th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......
Windows Registry Errors
"When I start my computer, I always get some sort of 'error in registry' message. Things seem to work okay after that, but it makes me wonder if there is a problem that should be corrected. Will a registry cleaner...
Is Your Hard Drive Dying?
How long will your hard drive last? Is it giving you subtle signs that a data disaster is looming? How will you know when it's time to buy a new hard drive? Here are some things you can look for......
Print to File
"Often I compose a letter in Word, then paste the text into an email. But all the formatting (and sometimes images) are lost when my friends view it. Can I somehow capture in a file, exactly what WOULD appear on...
Microsoft Office Web Apps
Office Web Apps is Microsoft's answer to Google Docs and other online office apps. Even if you don't have MS Office installed on your computer, you will be able to create, edit, save, and share Office documents with other people...
Geekly Update October 5
Here's your Geekly Update for the week of October 5th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......
Startup Programs
If you feel your computer is sluggish, what's going on? One reason could be your Windows startup programs. let's take a look at how to manage your startup programs, and pump some speed back into your system......
System Restore Not Working
"I tried to run System Restore and got this error message: 'System Restore did not complete successfully. Your computer's files and settings were not changed.' Uggh. Why does this happen, and what can I do about it?"...
Geekly Update September 29
Here's your Geekly Update for the week of September 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Palm Pre Versus iPhone
"I'm a Sprint customer, and thinking about buying a new smartphone. I like the iPhone, but it's only on AT&T. Sprint's Palm Pre also looks good, but how does it stack up to the iPhone?"...
What is Data Execution Prevention?
"I keep getting an error that says 'Data Execution Prevention - To help protect your computer, Windows has closed this program.' What is Data Execution Prevention, and why is it suddenly blocking programs that I've been using for years?"...
Is Stamps.com a Scam?
"I hear radio ads for Stamps.com, promising the ability to print postage stamps at home, and $100 in bonuses. Is Stamps.com internet postage legit, or a scam?"...
What Is Silverlight And Do I Need It?
"Whenever I go to Microsoft's website, it nags me to install a thing called Silverlight. What is Silverlight, and do I really need it on my computer?"...
Windows Task Manager
Task Manager is a utility built into Windows that lets you monitor the applications and hidden services running on your PC. You can also use it to force a task to shut down; get an idea of how well your...
Geekly Update September 8
Here's your Geekly Update for the week of September 8th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Which Online Backup Service Is Best?
If you listen to talk radio, you've probably heard online backup services like Carbonite, Mozy and iDrive advertising incessantly. Let's take a look at each of them, to see what they offer......
Upgrade Vista to Windows 7
"I'm currently running Vista on my home computer, but I've heard that Windows 7 is faster. Should I upgrade my Vista to Windows 7, or leave well enough alone?"...
Geekly Update August 10
Here's your Geekly Update for the week of August 10th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Do Computers Get Tired?
"Sometimes my computer acts weird when it's been running for several days. I've heard about something called 'electron buildup' but I'm not sure I should take it seriously. Can electronic devices really suffer from fatigue if they're on too long?"...
Geekly Update August 3
Here's your Geekly Update for the week of August 3rd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Do You Have a Gravatar?
A gravatar (Globally Recognized Avatar) is an image that appears alongside your name when you post on blogs and forums. If you're an active participant in online discussions, get a gravatar and get globally recognized! Here's how......
Hard Drive Recovery Services
"My hard drive was making a clicking sound, and now it won't start up at all. Should I try to fix it myself, or send it to a hard drive repair service?"...
Social Networking Backup
"A huge chunk of my life social life is stored on Facebook and Twitter. What would happen if I could no longer access that information? Is there a way to backup my social network postings?"...
Online Computer Repair
"My computer is running slow and I think it might have a virus. What do you think of those online computer repair services? Are they reliable, or should I take it to a local computer repair shop?"...
How to Hide Your IP Address
"I'm concerned about my online privacy, so I want to hide my IP address. How can I do this?"...
Geekly Update July 13
Here's your Geekly Update for the week of July 13th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Ubuntu Jaunty Jackalope
Ubuntu, Gnome, desktop, operating system, OpenOffice
Why I Hate My TomTom GPS
I've had nothing but trouble with my TomTom GO 720 GPS. And the TomTom customer service rep basically told me to go buy a Garmin. Read on!...
Free AntiSpyware Programs
"Everyone seems to recommend a different free antispyware program. Which is the best for protecting me against spyware?"...
Geekly Update - June 22
Here's your Geekly Update for the week of June 22nd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Today is DTV Day!
After many delays, the much-anticipated digital television switchover is today. Older TV's with analog receivers will display only snow -- unless you install an analog to digital converter. Here's the scoop......
Windows 7 XP Mode
"I'm getting ready to upgrade my XP system to Windows 7. I've heard there is something called 'XP Mode' that will allow me to run XP programs. What exactly is XP Mode and which programs will need it?"...
Privacy Software
"I'm concerned about threats to my privacy while using my home computer. Can you recommend any good tools to help me use my computer and navigate the web safely, without compromising my privacy?"...
What is Scareware?
"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...
Wireless PC to TV
Wouldn't it be great to pipe whatever is on your computer screen directly to your big-screen TV? Now you can wirelessly send YouTube videos, computer games and movies from your PC screen directly to your television screen. Even browse the...
Free Online Storage
"I'm running out of storage space on my hard drive. On a tight budget, I'm considering using a free online storage tool to offload some files. But which ones do you recommend?"...
Free Online Research Tools
The Internet is at once a gold mine and a cesspool, so how can you find the helpful, authoritative information you need? Check out my list of the best free online reference and research tools......
Internet Explorer 8
"Should I upgrade to Internet Explorer 8? How does it compare to Firefox, when it comes to features, speed and security?"...
Is Internet Speedway a Scam?
"I've heard those radio commercials for Internet Speedway saying 'Make thousands of dollars a week with your own Internet business.' It sounds too good to be true... so is Internet Speedway a scam?"...
The Lexicon of Online Evil
Hackers, black hats, cyber-criminals, identity thieves, and spam kings -- these are some of the Bad Guys in the online world. And because of them, we've had to invent a whole new vocabulary to describe the dastardly deeds they do....
TrapCall Reveals Blocked Caller ID
"I've read about TrapCall, a service that claims to be able to reveal the true caller for calls where the callerID info is blocked or hidden. Does Trapcall really work? Are there any privacy concerns or gotchas?"...
Free Anti-Spam Tools
"It seems like I get more spam than ever, and I'm not sure why. What free anti-spam tools can you recommend to help me keep spam to a minimum?"...
Magic Jack - Good or Evil?
Perhaps you've read reports about spyware in Magic Jack, or heard claims that the company sells your private information to third parties. Here's the scoop......
Upgrading to Windows 7
"Will I be able to upgrade my XP system to Windows 7? I'm hoping I don't have to upgrade to Vista in order to install Windows 7. What's the scoop?"...
Best Web Browser?
"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...
Windows 7 is Coming
Windows 7 does not sleep... it waits. Will the eagerly awaited successor to Vista be a winner in the marketplace? Read on for a preview of what to expect in Windows 7......
Magic Jack Phone Service
"I've seen commercials for Magic Jack, a device you can plug into your computer for really cheap phone service. It sounds too good to be true, so... is there a catch or is Magic Jack a scam?"...
Internet Connected HDTVs
The next wave in television evolution has arrived in the form of the marriage between Internet connectivity and HDTVs. Many television manufacturers have joined this trend by releasing their latest broadband HDTV models with the ability to connect directly to...
Terabyte Hard Drives
"I've been thinking about buying a terabyte hard drive. Right now I have a 500GB drive. Are the terabyte drives as fast and reliable as smaller drives?"...
Is Blu-ray Doomed?
"I'm thinking about buying a Blu-ray player, but I've read some reports that claim Blu-ray may not survive in the marketplace. What's your take on Blu-ray's chances of long-term success?"...
How To Mess Up Your Computer
Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...
Make Vista Look Like XP
"I just got Windows Vista, after using XP for many years. Frankly, I'm not crazy about the Vista look and feel... are there some tweaks I can use to make Vista look more like XP?"...
Avast Free Anti-Virus
"It seems there are lots of choices for a free anti-virus program. My neighbor swears by Avast! Anti-Virus and says it's better than Avira, which I currently use. Is Avast! worth looking into, or are they all pretty much the...
Gmail Labs
Gmail has been my favorite web-based email service for several years, and one of the things I like is that they're always adding new features and experimenting with various options to make it easier to use. Have you heard what's...
Malware Scanners
"There are so many malware scanners to choose from, when trying to protect against adware, spyware and other online threats. Which one(s) do you recommend?"...
What is Scribd?
Scribd is a type of a social networking website that allows you to publish all kinds of documents and images to the web. It's great for people who have something to share with the world but don't have a website,...
The Chrome Browser
Google is now in the browser business. Chrome is the name of Google's new web browser, aimed squarely at competing with Microsoft Internet Explorer. So how does Chrome differ from IE, Firefox, Safari and other browsers? Read on for details...
Partitioning Your Hard Drive
"I just got a new computer and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other parititions...
AVG Review
Is your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....
Future Input Devices
We're tethered to our computers right now, but the future of input devices will give computer users a freedom that is nearly unfathomable. Can you control your computer by speaking, blinking your eyes, or waving your hand? Some of these...
What is a Botnet?
"I've read warnings about getting caught up in a botnet, but I still don't understand the danger. Can you explain in simple terms what a botnet is, and how to avoid them?"...
Free Inbound Faxing
"I occasionally need to receive an inbound fax, but I don't own a fax machine. Going to Kinko's or the local drugstore to pick up a fax is a nuisance, and nothing is private there. Is there some way to...
My Favorite Software
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
Do I Need a Registry Cleaner?
"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...
Samsung Instinct Review
Samsung recently introduced the Instinct at the Cellular Telecommunications Industry Association Wireless 2008 show. The Instinct was rated the top cell phone presented at this year's show by CNET. But how does this slick mobile device compare to the iPhone?...
Search Privacy
"I've heard that Google keeps a log of everything that people search for. If this is true, can I delete my search history? Who else is keeping track of what I search for?"...
Bonzai - It's a New Puppy!
I know I'm supposed to write about computers, the Internet and nifty gadgets, but life is more than all that electronic stuff. I'm so happy with my new puppy that I've just got to show him off......
Upgrade to Windows XP SP3
"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...
What is Hulu?
"I checked out Hulu and was impressed by the amount of popular TV shows available for free there. Almost seems too good to be true, so… is it?"...
Disable Vista UAC
"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...
iPhone Jailbreak Applications
"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...
DRM-Free Music
"I've run into problems trying to transfer my iTunes music to an MP3 player. I am told that the problem is DRM, some sort of copy protection built into the songs. Are there ways to get around this? Can I...
Vista SP1 - Do You Need It?
"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...
10 Ways To Boost Your WiFi Signal
You finally got that wireless router, but the wifi signal is not so great in some parts of the house. Here's how to boost your wireless signal strength......
Low Disk Space Warning
"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....
Inexpensive Photo Printers
I've already shared some of my favorite portable inkjet printers, but here is my list of photo printers that are compact, inexpensive, and perfect for family photos......
Build a Hackintosh
What’s a Hackintosh? Some call it the Frankenstein of the computer world. In short, it means installing and running Mac OS X Leopard on an Intel-based PC built with off-the-shelf parts. Since Apple started creating OS X to run on...
iTunes Alternatives
"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...
Fantasy Leagues
"My husband likes his Fantasy Football league so much, I'm wondering if there are any interesting fantasy leagues for women (that don't involve sports). Come on, give us girls a little fantasy too!"...
Firefox Version 3
"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...
Ebay Tips for Buyers
"I've tried several times to buy items on eBay, but the bidding options are confusing to me, and I always get outbid at the last minute. Can you give me some tips on saving money and winning eBay auctions?"...
Running Linux In Windows
So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...
New Power Supply
"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...
Clean Hard Drive
Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...
Are The Spammers Winning?
It seems to be a given these days, as much as death and taxes -- spam (the email variety, not the canned meat product) is not going away. Back in 2004, Bill Gates predicted the death of spam in 2006....
Vista to XP Downgrade
Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...
What is Craigslist?
Who is Craig, and what's on his list? If you have something to sell, or something to say, and you haven't heard of Craigslist, read on......
Cats and Dogs
Calling all cats, dogs, birds, furry friends and those who love them... here are a list of the best websites for and about pets. We'll cover pet health, training tips, travelling with Fido & Fluffy, and other cool pet sites...
Get Your Tech Fix
"There's so much happening with computers and technology. How do you keep up with all the latest cool stuff without getting information overload?"...
Top Ten Sites for Homeschoolers
"I've read your articles about the best sites for public school students. But my children are young and I'm considering home schooling for them. Can you recommend any sites with good resources for homeschooling families?"...
Sharing A Hard Drive Online
"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...
Top Ten Sites for Teachers
Back to school time seems to sneak up on us each year, but with the assistance of the Internet it is easier than ever for teachers to formulate lesson plans or spice up the ones they already have....
Computer Privacy At Work
Can the boss really see when you're surfing the Internet at work? Can the geeks from the IT Department monitor everything you do on your PC? Are any of them keeping tabs on those last twenty minutes of your lunch...
Forgot Facebook Password
Did you forget your Facebook password? Having trouble logging in? Or did you forget the email address for your Facebook login? Maybe your email account is not working, so you can't change your password. Or maybe it's something with a...
Baby Care
The excitement and joy of new life is often met with a little anxiety. Here are some of the best parenting resources on the web today, providing you with confidence, support and information you need to make the best choices...
Do I Need A New Computer?
"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...
No iPhone For Me
Apple's iPhone seems like the coolest gadget to hit the streets in a long time. It slices, it dices, it can browse the web, manage your calendar, take pictures, and even make a phone call. But here's why I'm NOT...
Office Format Converters
"I recently upgraded to Microsoft Office 2007, and I have a problem. When I save a document or spreadsheet in an Office 2007 program, other people cannot open it. It seems the file is incompatible with other versions of Office....
Downloading Ringtones
The ringtone craze started in Finland back in 1998 with a monophonic commercial ringtone service called Harmonium. The popularity of ringtones quickly spread throughout Europe and then into Asia. The U.S. was late to catch hold of this craze, however,...
Hard Drive Recovery
If it hasn't happened yet, be sure that it will... you're working away on an important project and the computer freezes. You reboot, but instead of the familiar startup screen, you black screen with one of these ominous messages: DISK...
Instant Messaging
Instant Messaging (IM) services allow you to connect directly with other computer users and engage in text, audio or video conversations. Unlike email, blogs or chat rooms, instant messaging provides real time one-to-one conversations. Here's the scoop on the most...
Which Printer Should I Buy?
At first glance, an inkjet printer may seem appealing because of its relatively low price tag compared to laser printers. Even though the ink cartridges often cost nearly as much as the printer, it still might make sense to buy...
What Is a Rootkit?
Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....
Is Firefox More Secure?
Is Firefox more secure than Internet Explorer? Perhaps, for now, but they seem to be "catching up" in terms of the numbers of critical flaws discovered. And if you're running Windows Vista, the Firefox security problem gets worse......
Which GPS Should I Buy?
GPS systems are useful for finding your way around, but choosing the navigation system that's right for you might be just as challenging as traveling without one. Here are some guidelines on the best GPS systems so you don't get...
Online Backup
Periodically creating a backup of your computer files is critically important to the preservation of your work, your entertainment and your memories. In the event that your system is corrupted by a virus, natural disaster or hardware malfunction you must...
Run Windows On Mac
Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......
Tricking Out Firefox
Firefox is an open source web browser that is rapidly gaining in popularity - approaching 100 million users worldwide and grabbing 15 percent of the browser market from Internet Explorer. A casual user might not even notice the difference between...
What is BIOS?
"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...
Which Camcorder Should I Buy?
"I'm looking for a camcorder, but the selection and features are overwhelming. What's a good model for someone who wants decent quality without spending a pile of money?"...
Search Engine News
Tired of the same old search engine? In this article you'll find reviews of some new Internet search tools with all the bells and whistles......
Online Shopping
Have you experienced the frustration of making a purchase, only to find that very same item offered somewhere else at a lower price? Smart shoppers can eliminate this problem by using online comparison shopping tools and coupon finders before the...
Zune or Ipod?
Still can’t decide if you are iPodish or Zunish? Let’s look at some facts and figures to help you decide whether an iPod or a Zune is your best choice for a portable music player......
Convert WMA to MP3
"I have lots of music in WMA (Windows Media Audio) format but I want to convert it to MP3 for my iPod. How can I convert WMA to MP3?"...
Free Office Software
"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...
Beyond Myspace
As the Myspace population passes 100 million members, the site seems to be creaking and groaning, ready to burst at the seams. With frequent outages, valid passwords being rejected, problems with music players, and comment spammers, you might be looking...
Converting Vinyl Records to CD
For seasoned audio purists, nothing compares to good old-fashioned analog recordings on vinyl records. But those old records are fragile... here's an illustrated step-by-step guide to help you convert vinyl to CD so you can enjoy them for years to...
Social Bookmarking
"What is social bookmarking, and how is it different from a regular bookmark or favorite in my browser?"...
What is Second Life?
"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...
Upgrade to Vista?
"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...
Medical Advice Online
"There's a lot of medical information online, but I'm not sure what to trust. Where can I go to learn more about various drugs and medical conditions? I want information from real doctors, not some guy selling miracle cures."...
Download With Bittorrent?
"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...
Registry Problem
"I had a problem with Windows XP. A friend entered the registry and did something to it. Now every time I turn the computer on I get a notice saying that Windows Installer is preparing to install. I can't now...
Garbage From Printer
"When I start up my computer, the printer starts printing out a bunch of almost-blank garbage pages, containing hearts, smilies and lots of other gibberish. I don't know why it does this, and don't know how to stop it. Can...
Hide Myspace Friends?
"I added some code for hiding my friends list on Myspace, but my ex-friend somehow got the whole list and sent it to me as proof. How did she do this? Isn't that a security problem on Myspace?"...
Hide Your SSID?
"I have a wireless network at home, which lets me get an internet connection on my laptop all over the house. But I'm concerned that neighbors or people driving by can hack into my computer. A friend said that hiding...
Is Genuine Advantage Spyware?
"I read in another newsletter that Microsoft's Genuine Advantage for Windows is spyware. Microsoft seems to be forcing it on me every time I try to update my system. Is Microsoft trying to poke into our private files with spyware?"...
Is Firefox For Everyone?
Oh my... I can see the rotten tomatoes flying my way already. But I have a confession to make. I've tried Firefox on numerous occasions but I'm sticking with Internet Explorer, at least for now......
Itunes Music Skipping
"I have trouble with iTunes songs 'skipping.' At first I thought it was because of my speakers, but one of my friends mentioned that she has the same problem. Is this due to low RAM or because iTunes takes so...
Too Many Spyware Scanners?
"I downloaded a spyware scanner, which detected many problems. I then had to pay for the software to fix all the problems, which I did. But... since then my computer crashes often and I cannot get into some web sites....
Emailing Photos
"Emailing a group of 4 or 5 JPG photos from the 'My Pictures' folder is no problem. But Emailing a group of 50 seems to clog the system for ever and nothing actually sends. The pictures are taken with my...
Wireless Laptop
"Currently in my home I have a desktop computer that is for family use, and I have a laptop for work. When I bring my laptop home, I have to unhook my DSL line and hook it to my laptop....
Add Hard Drive Song to Myspace
"I have a song on my hard drive (an MP3 music file) and I want to add this song to my Myspace profile. I don't want to use a song from the Myspace Music library, the song is already on...
LimeWire - File Sharing
"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...
Teacher Terror?
NEWS FLASH: Teacher Arrested at Airport -- A public school teacher was arrested today at John F. Kennedy International Airport as he attempted to board a flight while in possession of a ruler, a protractor, a set square, a slide...
Spam Blocker
"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...
RPC Server Unavailable
After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...
Banning Myspace
"My school has banned Myspace, so we can't access it from any computer in the school. They are also making new rules about what we can post on our private Myspace profiles. One kid got suspended for criticizing the principal...
Nigerian Scammers
Have you gotten a message from someone claiming to be a representative of the Nigerian government, promising a multi-million dollar reward for your help in transferring a huge sum of money? Are you soon to be rich, filthy rich --...
Remove PurityScan
"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...
Myspace Music Problems
"I added a song to my Myspace profile, but it won't play automatically. Other Myspace profiles have music that starts playing when I visit them. How can I make sure the music plays when someone views my profile on Myspace?"...
Google SMS
You've got a burning question... but you're stuck somewhere with no internet connection. News Flash... Google SMS lets you search the web from your mobile phone! Google SMS serves up answers to specialized queries, and it's as simple as sending...
CDROM Icon Missing
"When I go to My Computer the CDROM and DVD icons are gone. They were there yesterday, and working fine. It seems like this happened after I removed some CD burner software. Now I can't install anything from a CDROM,...
Remote Assistance
"My friends often call or email and ask computer questions that are hard to answer without actually sitting in front of their computer. I've heard radio commercials for a product that lets you control another computer over the Internet. But...
Recovery Console
"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...
Fix MBR
"I was trying to fix a spyware problem and it seems I messed up my computer. Now when I start Windows XP, I get the 'MBR Corrupt' and 'Error loading operating system' messages. What should I do?"...
CDROM Tray Opens
"My CDROM drive door keeps opening and closing by itself without prompting. Do I need to change a setting or is my computer possessed?"...
Secure Your Computer!
Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......
Is Google Desktop Evil?
"I got a warning from a friend who told me not to use the Google Desktop program. He says it will secretly make copies of my personal files and send them to Google's own servers, and from there they could...
Private Myspace Profile
"My child is 16 and has a Myspace page. He tells me the only way to make his Myspace profile private is to set his age to 14 or 15 years old. Is there a way to set the Myspace...
Add Music to Myspace
Have you ever visited a friend's Myspace profile and they had some cool music playing when the profile is displayed? Here's how you can add music to your Myspace profile......
Myspace Safety Tips
Are teens putting themselves at risk by posting too much personal information on Myspace? Is Myspace a danger to kids that should be tightly controlled or shut down?...
System Restore
"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...
Sharing a Printer
"I have two computers but only one printer. I understand there is a way to share the printer so both can print to it. Can you tell me how to do that?"...
Missing or Damaged DLL files
"When my uncle's PC is powered up he gets message CAN'T LOAD MSMGR32.DLL -- I have to click on it three times until the message no longer displays. Is there a way to keep the message from displaying, or do...
Computer Restarts Itself
"My PC running on Windows XP frequently restarts it self for no apparent reason. Any files or internet pages I have been working on are lost. The PC reboots to the desktop and I have to redo all my work....
Directory Information Overload?
Sure, there are lots of online yellow pages websites. But all too often, I find it frustrating to get the phone number or address for a business or public facility. Point, click, search, wade through multiple pages of search results,...
Hard Drive Makes a Clicking Sound
"My hard drive is making a clicking sound. It started recently and seems to be getting more frequent. Sometimes I hear a repeated click-whir sound and then the computer locks up. Does this mean my hard drive is going bad?"...
Identity Theft
Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...
How to Stop Spam
It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...
Red X appears instead of image?
"Sometimes in my emails or websites, the images do not appear, but a little red X shows up. Can you tell me please how to correct this?"...
Add a Second Hard Drive
Adding a second hard drive to a computer system is an easy way to get around storage problems, and also a good way to protect valuable data. With the cost of hard drives dropping well below $1 per gigabyte, it...
Convert iTunes to MP3 Format
"I've purchased a bunch of music from iTunes and have enjoyed listening to them on my computer. But my portable music player is not an Apple iPod, so I can't take my songs with me. Is there any way I...
Low Virtual Memory
"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...
Bots and Intelligent Agents
Remember back when you were a kid, watching The Jetsons and wishing someone would invent a robot to do your chores? Decades later, we still haven't realized the promise of a machine to clear the dishes off the table, but...
Cannot Access Secure Sites
I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...
Keystroke Logging
A friend of mine believes that her husband is chatting through email and IM's with other women. Is there any way to track the IM's or emails on her home computer?...
What is Windows OneCare?
Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...
Internet Innovators: Dave Taylor
Back in 1995-96 I worked for BoardWatch Magazine, covering the world of Bulletin Board Systems and the fledgling Internet. One of my favorite parts of that job was interviewing prominent netizens of the day. Some may boast about being self-made...
Do I Need a Firewall?
"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....
Internet Connection Fails
"I am using XP home with a cable modem connection, and quite often using while online, I get the error of can't find the server. I just lose my internet connection, and it says my TCP/IP needs resetting. How do...
System Hangs
My system with a P4 processor and 1 Gig of RAM hangs quite often. I run Task Manager and it shows 100% of CPU use each time it hangs. This usually happens when opening or downloading PPS files. I'm running...
Missing Emails
"Sometimes I don't get certain emails, or newsletters that I signed up for. It's like they're going into a black hole. Is this a problem on the sending or receiving side?"...
What is RSS?
I keep hearing about RSS, XML and RSS feeds. I have only a vague idea of what they are, but then people start talking about RSS aggregators, and I get really confused. What are they talking about and why would...
Spam From Tourbus?
"Not sure how to say this -- but just for fun I clicked on a credit card application, and then cancelled IMEADTELY!! Well, two months later my count as of this day: 2948 spams for credit cards, loans, easy credit,...
Windows Update Problem
Recently I have had problems with the Windows Update site. I keep getting the following message: [Error number: 0x80070005] The website has encountered a problem and cannot display the page you are trying to view. I have followed all the...
Worst Problem on the Net: Stupid Users
According to a survey conducted at the Aunty Spam site, the worst problem on the Internet is stupid users. More than 600 respondents chose from among spam, spyware, phishing, identity theft, hacking, viruses, stupid users, and lost emails....
Paypal and Ebay Phishing Scams
"I keep getting warnings and alerts from Paypal, eBay, my bank, and various other banks and financial institutions that I don't even have accounts with, all telling me to log in and verify my account information. I've read about something...
Reformatting Hard Drive
If I reformat my hard drive, will my Windows XP cdrom act as a boot disk and allow me to reinstall all my programs?...
Thunderbird Email Rules
I really liked Thunderbird and the way I was able to have RSS feeds, email, and newsgroups all in the same program. What I didn't like was the email rules. I could not get the rules to work, except when...
Firefox and Roboform
I recently upgraded Firefox to 1.0.6 and downloaded the latest extension for the Roboform tool bar 6.4.0. Now I get error messages saying I don't have the latest extension for Roboform and specifies the one I installed. The toolbar doesn't...
Firefox Plugin Problem
A few months ago my FireFox autodownloaded a plugin called Zoomin. They then advised me that they had done this by a popup which instructed me to "click here to continue". When I clicked, the thing hacked my homepages (11...
Thunderbird Startup Folder
This is more of an annoyance than a true problem. I've been using Thunderbird since the pre-1.0 days, with Inbox being the default folder when the program starts. However, about a month ago Tbird decided that it would start at...
Make Windows XP Run Faster!
"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...
Email Sent Multiple Times
"Bob, When I send a large attachment, it keeps on resending to the recipients several times. Can you explain to me why this happens? If I notice it is sending more then once sometimes I can delete the email from...
Firefox Consumes the CPU
No matter what I do, including extensive research on Firefox site and the Internet, I still get CPU usage of 99% with Firefox, and it won't go away. It stops my system until I shut it down with ctl-alt-delete. Sometimes,...
Blue Screen of Death
"I wonder if you know what it means when a dark blue screen comes up saying Windows has encountered an error. It shows "Bad Pool Caller" and a lot of things about reinstall. The tech info is "Stop" with lots...
Firefox and Plugins
I'm running Firefox and I wish to install Adobe Acrobat reader 6.0. When I run the installer, a window pops up and says I need to install Windows Internet Explorer 5.0 or higher, then aborts the install. I have no...
Thumbnail Display Problem
Suddenly Explorer can no longer display thumbnails. Except for .bmp files all I get is black line box with the blue E -- NOT a thumbnail of the .jpg or .gif file. Short of FORMAT what can I change to...
Thunderbird is Slow
I started using Mozilla Thunderbird early this year. About a month ago it started acting up. When I open the program it will take from five to fifteen minutes before it will start to download any messages. Once open, it...
Is spoolsv.exe a Virus?
When I boot up, my ZoneAlarm firewall says that "Spooler SubSystem App is trying to access the internet via spoolsv.exe". I know that spoolsv.exe is the print queue manager in Windows. What I don't understand is why it would need...
Only One Letter in Title Bar
Both my IE title bar and Windows Explorer title bar display only one letter. For example the present site that I am typing this at shows the letter "A" and that's all. It should probably say "Ask Bob Rankin" This...
Program Loading Order
Windows XP seems to rearrang the program loading order at every boot. My problem is that I often find that my computer is connected to the Internet provider before anitvirus, antispyware, and system monitoring programs have loaded. Is there any...
Can't Share Laptop on Network
I can't get my laptop to share properly on my home network even though I have both the C: drive and the My Documents folder on the laptop and my main PC set for sharing. From my main PC, I...
Spyware Tools Conflicting?
I've heeded your advice on keeping up to date with security patches, update my antivirus, run Spybot S&D, and Ad-Aware every week. I just added the Micorsoft Spyware Beta program, and now Spybot reports two "security risks". Two registry settings...
Cannot Download
"Lately I have not been able to download any freeware. In the past I have downloaded Zonelabs Firewall, Spybot etc. Now when I press 'Click here to download' all I get is 'You are not authorized to view this page.'...
Screen Flicker
"My screen flickers - messages jump up and down. I checked with the AOL techs and they told me to increase my art capacity (or something like that) so I did. That corrected the problem. Then I signed on to...
Making Windows XP Start Faster
"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...
Can I Delete This File?
"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...
Can't Delete Email in Outlook Express
"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes....
Emails converted to attachments
"My boss is using Outlook 2000 and sometimes he receives his emails from other employees as plain text email attachments. For example I send him an HTML email in Outlook 2000. He receives a totally blank email and my text...
Computer shuts down by itself
"Lately my computer has been shutting down and rebooting for no apparent reason. When it restarts, it usually says it has recovered from a serious error. It SEEMS to happen when I am using my computer to listen to music."...
MS Fax doesn't work with XP SP2
"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...
CMOS checksum error
"When I boot up, I get a "CMOS checksum error" message and I must press F1 to continue or DELETE to enter Setup. How can I solve this problem?"...
Turning F-Lock key ON automatically
On certain Microsoft keyboards, the function keys (F1, F2, F3, etc.) will not work normally unless you press the F-Lock key. Arrogantly flouting decades of keyboard convention, Microsoft markets "Natural" and "Multimedia" and "Office" keyboards that have the F-keys reassigned...
How can I avoid computer viruses?
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
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