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Speed Up Vista
"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...
Free People Search
Are you searching for someone? Free people search tools online can help you find college classmates, high school sweethearts, long lost relatives, even dig up facts about neighbors, potential tenants or job seekers. Here are my recommendations for the best...
Avira Free Anti-Virus
"I'm confused by all the free antivirus products. I've read in some forums that Avira is the best, others claim that AVG or Avast is definitely the way to go. Which one do you recommend?"...
Avast Free Anti-Virus
"It seems there are lots of choices for a free anti-virus program. My neighbor swears by Avast! Anti-Virus and says it's better than Avira, which I currently use. Is Avast! worth looking into, or are they all pretty much the...
Is Free Wifi Illegal?
"Sometimes when I'm away from home, I'll park my car, fire up the laptop and get online with a free unsecured wireless signal. Is this legal?"...
Wifi Sniffers
"I'm thinking about buying a Wifi sniffer to help me find wireless networks when I'm travelling. How good are the various devices, and are they legal?"...
Malware Scanners
"There are so many malware scanners to choose from, when trying to protect against adware, spyware and other online threats. Which one(s) do you recommend?"...
Wanna Wubi?
If you've always wanted to try out Linux but were afraid it would mess up your current Windows system, Wubi is a free, painless solution for installing Ubuntu Linux. Here's how......
Partitioning Your Hard Drive
"I just got a new computer and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other parititions...
AVG Review
Is your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....
What is a Botnet?
"I've read warnings about getting caught up in a botnet, but I still don't understand the danger. Can you explain in simple terms what a botnet is, and how to avoid them?"...
Online Health Records
Recently, a few organizations have begun offering an alternative to paper documentation of health records. Would you trust your personal health records to an online company?...
External Hard Drive Security
"I want to backup my home computers to an external hard drive, but I'm worried about security. If the drive is lost or stolen, all my sensitive personal and financial data goes with it. Is there a way to password...
Do I Need a Registry Cleaner?
"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...
Password Protection for Windows XP
"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...
Search Privacy
"I've heard that Google keeps a log of everything that people search for. If this is true, can I delete my search history? Who else is keeping track of what I search for?"...
iPhone Accesories
There's no shortage of accessories out there when it comes to the iPhone. So I've compiled a list of the coolest and most useful add-ons to complement your iPhone....
Upgrade to Windows XP SP3
"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...
Disable Vista UAC
"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...
Automatic Backups
"My hard drive failed last week, and my latest backup was a year old. So I lost pretty much ALL of my important files. Can you recommend an AUTOMATIC backup that just works?"...
DRM-Free Music
"I've run into problems trying to transfer my iTunes music to an MP3 player. I am told that the problem is DRM, some sort of copy protection built into the songs. Are there ways to get around this? Can I...
Inexpensive Photo Printers
I've already shared some of my favorite portable inkjet printers, but here is my list of photo printers that are compact, inexpensive, and perfect for family photos......
Portable Inkjet Printers
Printers just keep getting smaller. No longer do you have to drag your clunky inkjet printer on a business trip, or hustle home to print photos from your digital camera. Small inkjet printers are stow-and-go so you can catch the...
DRM Removal
Are you trying to convert iTunes music to MP3 format? Or maybe you have some "protected" WMA files that you want to convert? There are plenty of good reasons why honest people might want to use a DRM remover to...
The New Zune
"Just a few days ago I was wondering whatever happened to the Zune. Now I'm seeing commercials for the new improved Zune. Is it worth another look as an iPod alternative?"...
iTunes Alternatives
"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...
Firefox Version 3
"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...
What is RAID?
"I've heard that a RAID hard drive is the best solution for automatic backups. What exactly is a RAID, and what are the pros and cons of RAID systems?"...
What is a Mashup?
"I hear the term mashup being used to describe certain websites, but I'm not sure what it means. Can you explain what a mashup is, and where the word comes from?"...
New Power Supply
"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...
What is Google Pack?
Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...
Are The Spammers Winning?
It seems to be a given these days, as much as death and taxes -- spam (the email variety, not the canned meat product) is not going away. Back in 2004, Bill Gates predicted the death of spam in 2006....
Free Anti-Virus Programs
"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...
Boost Your Wi-Fi Signal
"I have a wireless router with high-speed internet and a laptop that connects via Wi-Fi signal. Sometimes I get a decent wi-fi connection, and sometimes nothing at all. What can I do to boost my Wi-fi signal?"...
Sued For Downloading?
More and more, people are asking me if they can get sued by the entertainment industry for downloading, music, movies, games or television shows. The answer is YES, maybe. Read on and learn how to download safely, and avoid the...
Do Not Call Registry
"I keep getting emails from friends about adding my cell phone to a Do Not Call registry. Looks like a scam to me... Is the Do Not Call Registry for real, and if so, should I put both my home...
Do I Need A New Computer?
"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...
Remembering Passwords
Passwords... we have a love/hate relationship with them. We love them because they are the first line of defense against fraud and identity theft. They protect the security of our email account, online banking and credit card purchases. We hate...
Downloading Ringtones
The ringtone craze started in Finland back in 1998 with a monophonic commercial ringtone service called Harmonium. The popularity of ringtones quickly spread throughout Europe and then into Asia. The U.S. was late to catch hold of this craze, however,...
What Is a Rootkit?
Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....
Running Windows on Linux
You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...
Is Firefox More Secure?
Is Firefox more secure than Internet Explorer? Perhaps, for now, but they seem to be "catching up" in terms of the numbers of critical flaws discovered. And if you're running Windows Vista, the Firefox security problem gets worse......
Best Web Browser?
"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...
Anonymous Web Surfing
Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...
Phishing Scams
"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...
What is RFID?
"I understand that RFID involves some sort of computer chip that can identify objects and their locations. What exactly can be tracked with RFID and are there any privacy concerns I should know about?"...
Online Shopping
Have you experienced the frustration of making a purchase, only to find that very same item offered somewhere else at a lower price? Smart shoppers can eliminate this problem by using online comparison shopping tools and coupon finders before the...
Zune or Ipod?
Still can’t decide if you are iPodish or Zunish? Let’s look at some facts and figures to help you decide whether an iPod or a Zune is your best choice for a portable music player......
Convert WMA to MP3
"I have lots of music in WMA (Windows Media Audio) format but I want to convert it to MP3 for my iPod. How can I convert WMA to MP3?"...
What is Second Life?
"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...
Upgrade to Vista?
"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...
Download With Bittorrent?
"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...
Free Satellite TV on PC?
"I saw a website advertising software that's supposed to give you free satelite TV on your PC. The program costs $40, but they claim it lets you watch hundreds of live worldwide channels free of charge. Sounds too good to...
Hide Your SSID?
"I have a wireless network at home, which lets me get an internet connection on my laptop all over the house. But I'm concerned that neighbors or people driving by can hack into my computer. A friend said that hiding...
Revealing Your Email Address
Last week I did a search for dolls (I'm a collector) and accidentally wound up visiting an adult site that sells dolls of a very different sort! Now it seems like I'm getting a lot more adult-related spam than ever....
Remove Phone Listing
I just did a search for my phone number on Google and was shocked at the results that popped up. It showed my full name, street address and a map of my neighborhood with a big arrow pointing to my...
Play WMV on Mac
"I have a WMV (Windows Media) video file. But of course I don't have Windows Media Player on my Mac. Can I play this video with QuickTime on the Mac, or convert it to MPEG format?"...
Too Many Spyware Scanners?
"I downloaded a spyware scanner, which detected many problems. I then had to pay for the software to fix all the problems, which I did. But... since then my computer crashes often and I cannot get into some web sites....
Convert iTunes Videos to MPEG
"I purchased videos on iTunes, but I can't play them on my video player, because they are in some 'protected' M4V format that only works on iPods. How can I convert iTunes videos to MPEG or WMV format so I...
AOL for Free?
"I read somewhere that AOL is going to stop charging for their Internet service and make AOL access free. Is that true, and if so, are there any gotchas I should now about?"...
Red Fist Appears
"When on some websites, if I click on a link a "red fist" icon appears next to my pointer and I am not redirected to that link. What is this red fist, and how can I access those links?"...
LimeWire - File Sharing
"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...
Spyware or Virus?
"I had an anti virus program by McAfee but uninstalled because it was bogging my computer down. I now have anti spyware software, so do I still need to get an anti virus program? What is the difference between viruses...
Spam Blocker
"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...
Senior Citizens Online
"I'm a long-time computer user, almost 80 years young, but I'm no expert at Internet searching. Can you point me to some sites that are especially useful to senior citizens?"...
RPC Server Unavailable
After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...
Cancel Your Credit Card
My wallet was feeling a little too heavy, and it wasn't because of all the money stuffed in there. So I decided to lighten my load and cancel a credit card that I hadn't been using. Here's a great little...
Remove PurityScan
"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...
Weather Forecast
"I know there are plenty of websites where I can go to find the weather conditions. But can I get my local weather forecast delivered automatically to my desktop or inbox every morning?"...
Buying a Computer
"I teach senior citizens in a community based computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget. What...
Is Google Desktop Evil?
"I got a warning from a friend who told me not to use the Google Desktop program. He says it will secretly make copies of my personal files and send them to Google's own servers, and from there they could...
Private Myspace Profile
"My child is 16 and has a Myspace page. He tells me the only way to make his Myspace profile private is to set his age to 14 or 15 years old. Is there a way to set the Myspace...
Radar Detectors
"I just got a speeding ticket, and now I'm wishing I had a radar detector. But there are so many different kinds and price ranges. How do radar detectors work, and which one should I buy?"...
System Restore
"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...
What is LSASS?
"When I run Task Manager, I see a process named lsass.exe that is active. I'm worried that this might be a virus... should I get rid of it?"...
Is public wi-fi access safe?
If you use wireless Internet access in public places like Starbucks or the airport, you should take some simple precautions to make sure you're not broadcasting your passwords and other personal info to others in the vicinity......
Identity Theft
Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...
How to Stop Spam
It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...
Add a Second Hard Drive
Adding a second hard drive to a computer system is an easy way to get around storage problems, and also a good way to protect valuable data. With the cost of hard drives dropping well below $1 per gigabyte, it...
Convert iTunes to MP3 Format
"I've purchased a bunch of music from iTunes and have enjoyed listening to them on my computer. But my portable music player is not an Apple iPod, so I can't take my songs with me. Is there any way I...
Home Networking
"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...
The Best Free Software
"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...
Wireless Security
"Is it safe to use wireless Internet access in my home? I've heard that neighbors or even people driving by can tap in to my wireless signal. There must be a way to do it safely, since it's so common...
Windows XP Security Tips
"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...
Online Shopping
I still meet people who tell me they've never purchased anything on the Internet. I always tell 'em that it's safer to use a credit card online than in a department store, and there are so many tools to help...
Cannot Access Secure Sites
I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...
What is Windows OneCare?
Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...
Get an Uninterruptible Power Supply
"During stormy weather the power often flickers in my home, causing my computer to reboot. And of course I lose whatever I was working on at the time. I've heard that an uninterruptible power supply will protect my computer from...
Does IP Address Reveal my Physical Location?
"Can someone track a user (name, home address, etc.) simply by having their email or IP address? The reason I ask is my kids play some games online, and these sites sometimes have a chat area, where the players can...
Backing Up Your Files
Sooner or later, something terrible will happen to your hard drive. That's not a very happy thought, but the good news is you can survive a hard drive failure with only minimal inconvenience -- if you back up your files....
Do I Need a Firewall?
"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....
Internet Connection Fails
"I am using XP home with a cable modem connection, and quite often using while online, I get the error of can't find the server. I just lose my internet connection, and it says my TCP/IP needs resetting. How do...
Clearing Browser History
"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...
Spam From Tourbus?
"Not sure how to say this -- but just for fun I clicked on a credit card application, and then cancelled IMEADTELY!! Well, two months later my count as of this day: 2948 spams for credit cards, loans, easy credit,...
Paypal and Ebay Phishing Scams
"I keep getting warnings and alerts from Paypal, eBay, my bank, and various other banks and financial institutions that I don't even have accounts with, all telling me to log in and verify my account information. I've read about something...
Firefox Plugin Problem
A few months ago my FireFox autodownloaded a plugin called Zoomin. They then advised me that they had done this by a popup which instructed me to "click here to continue". When I clicked, the thing hacked my homepages (11...
Make Windows XP Run Faster!
"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?" I...
Friend Claims You Sent a Virus
A friend told me twice she received an e-mail from me and it says it has a virus, but I didn't send any e-mail to her. Does this mean that I have a virus, or does it come from somebody...
How Does a Virus Spread?
"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...
Free Virus Scan
"My computer has been acting strangely... at times it's very slow and I'm getting lots of popups. I'm afraid I have a virus, and the anti-virus software that came with my computer has expired. Can you recommend a good (and...
Making Windows XP Start Faster
"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...
Can't Delete Email in Outlook Express
"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes....
Downloading Security Patches
"I get messages informing me of viruses and asking me to download patches at www.spw5e.com and www.updatepatch.info. Are these downloads safe?" Ackkkk, NO! Run for the hills!...
How can I avoid computer viruses?
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
Spy, Counter-Spy
Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....
Do I need anti-virus software?
I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...
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spyware OR virus
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