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Completely Erase a Hard Drive

When you replace a hard drive, what do you do with the old one? Most people give their surplus drives away to friends or charities. Some just throw them in the trash. But what about all the data on that...

External Hard Drive For Backups

"I'm planning to buy an external hard drive to use for backups. What hardware and software do you recommend for reliable and simple backups?"...

Fake Antivirus Software

"Recently I got a popup warning me that a virus had infected my computer, and I needed to download some antivirus program to get rid of it. I did so, and later discovered it was a very slick FAKE security...

AVG 9 Review

AVG Technologies has been protecting computer users against viruses, spyware, and other malware since 1991. Its eponymous software, simply called "AVG" comes in a free version for personal "basic protection" use and a commercial version for "enhanced protection" use. The...

Microsoft Security Essentials

"I just read something about a new security tool from Microsoft, that's supposed to be better than Windows Defender, which I use now. What is your recommendation?"...

Transfer Programs from XP or Vista to Windows 7

"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...

Surge Protectors

"I'm looking for a surge protector for my computer equipment and I'm wondering if those power strip models with built-in surge protection are any good. What should I look for when trying to protect my computer from lightning strikes?"...

Piggyback Downloads

"Suddenly my web browser is cluttered with toolbars that I never asked for. I delete them, but sometimes they come back. Why is this happening, and how do I get rid of all those unwanted toolbars?"...

Internet Explorer 8 Crashes

Many users report that Microsoft Internet Explorer 8 locks up or even crashes their entire PC, under a variety of circumstances. They want to know why. Here's the scoop......

System Restore Not Working

"I tried to run System Restore and got this error message: 'System Restore did not complete successfully. Your computer's files and settings were not changed.' Uggh. Why does this happen, and what can I do about it?"...

Geekly Update September 29

Here's your Geekly Update for the week of September 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Palm Pre Versus iPhone

"I'm a Sprint customer, and thinking about buying a new smartphone. I like the iPhone, but it's only on AT&T. Sprint's Palm Pre also looks good, but how does it stack up to the iPhone?"...

What is Data Execution Prevention?

"I keep getting an error that says 'Data Execution Prevention - To help protect your computer, Windows has closed this program.' What is Data Execution Prevention, and why is it suddenly blocking programs that I've been using for years?"...

What Does System Restore Do?

System Restore is a great feature in Windows that lets you roll back the clock on system changes. Have you ever wondered how System Restore affects your computer's resources, performance and what's really going on behind the scenes? Read on......

Geekly Update September 21

Here's your Geekly Update for the week of September 21st, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Alternatives To Lifelock

"I'm considering LifeLock identity theft insurance, but are there other companies I should consider? And I've heard about do-it-yourself identity theft protection... is that a realistic alternative?"...

Is Cloud Storage Safe?

"I'm using cloud-based services like online backup, web-based email and document sharing. But I really don't know much about the safety and security of cloud computing. How vulnerable am I?"...

How to Remove Rootkits

"What exactly is a rootkit, and how is it different than a virus? Also, how can I detect and remove rootkit infections from my computer?"...

ATM Scams

Automated teller machines (ATMs) have been around for a few decades, and ATM scammers have been on the prowl for almost as long. Today most people use ATMs to do at least some of their banking, leaving millions of people...

Why I Hate My TomTom GPS

I've had nothing but trouble with my TomTom GO 720 GPS. And the TomTom customer service rep basically told me to go buy a Garmin. Read on!...

Wireless Print Server

"I have a printer that I want to connect to my wireless network, but the printer does not have wireless capability -- just a USB connection. Is there a gadget I can buy to allow my printer to connect wirelessly?"...

Geekly Update - June 29

Here's your Geekly Update for the week of June 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Free AntiSpyware Programs

"Everyone seems to recommend a different free antispyware program. Which is the best for protecting me against spyware?"...

Privacy Software

"I'm concerned about threats to my privacy while using my home computer. Can you recommend any good tools to help me use my computer and navigate the web safely, without compromising my privacy?"...

What is Scareware?

"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...

Webmail Smackdown!

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Free Credit Reports Online

"I've heard some people say that I can get a free credit report online, but the websites I looked at want to charge me a fee. Is it true that I can get a free credit report once a year?"...

What is OpenDNS?

"What exactly is OpenDNS? I've heard that it can be used to make your Internet access faster, but I'm a little fuzzy on how it works, and if there are any gotchas I should know about."...

Internet Explorer 8

"Should I upgrade to Internet Explorer 8? How does it compare to Firefox, when it comes to features, speed and security?"...

Laptop Security

The mobility that laptops and notebook computers provide has made it imperative for users to take steps to secure their computers. There are several simple things that you can do to keep your laptop safe. Read on to learn how...

Private Browsing

"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...

TrapCall Reveals Blocked Caller ID

"I've read about TrapCall, a service that claims to be able to reveal the true caller for calls where the callerID info is blocked or hidden. Does Trapcall really work? Are there any privacy concerns or gotchas?"...

Free Anti-Spam Tools

"It seems like I get more spam than ever, and I'm not sure why. What free anti-spam tools can you recommend to help me keep spam to a minimum?"...

Free Firewall Protection

"Everyone says that if you have an Internet connection, you should have a firewall. But can I use a free firewall, or should I pay for one of the commercially available firewall packages?"...

Best Web Browser?

"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...

Windows 7 is Coming

Windows 7 does not sleep... it waits. Will the eagerly awaited successor to Vista be a winner in the marketplace? Read on for a preview of what to expect in Windows 7......

Portable DVD Players

"We want to buy a portable DVD player for the car, since we have kids a travel often. What features should we look for, and do you have any reviews of the best portable DVD players?"...

Terabyte Hard Drives

"I've been thinking about buying a terabyte hard drive. Right now I have a 500GB drive. Are the terabyte drives as fast and reliable as smaller drives?"...

Parental Control Software

"I have pre-teen children who are just starting to get interested in the Web. What parental control software do you recommend?"...

Is Blu-ray Doomed?

"I'm thinking about buying a Blu-ray player, but I've read some reports that claim Blu-ray may not survive in the marketplace. What's your take on Blu-ray's chances of long-term success?"...

How To Mess Up Your Computer

Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...

Passport 9500ci Radar Detector

Escort bills it as "The World's Most Intelligent Custom Installed Radar and Laser Defense System." With a price tag of $1600, the Passport 9500ci had better be. Let's check out what makes this little dashboard device smarter, quieter and more...

Cloud Computing

"I'm hearing the term Cloud Computing more and more. One friend told me that it means computers will soon not need a hard drive. Is that correct?"...

Speed Up Vista

"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...

Free People Search

Are you searching for someone? Free people search tools online can help you find college classmates, high school sweethearts, long lost relatives, even dig up facts about neighbors, potential tenants or job seekers. Here are my recommendations for the best...

Avira Free Anti-Virus

"I'm confused by all the free antivirus products. I've read in some forums that Avira is the best, others claim that AVG or Avast is definitely the way to go. Which one do you recommend?"...

Avast Free Anti-Virus

"It seems there are lots of choices for a free anti-virus program. My neighbor swears by Avast! Anti-Virus and says it's better than Avira, which I currently use. Is Avast! worth looking into, or are they all pretty much the...

Is Free Wifi Illegal?

"Sometimes when I'm away from home, I'll park my car, fire up the laptop and get online with a free unsecured wireless signal. Is this legal?"...

Wifi Sniffers

"I'm thinking about buying a Wifi sniffer to help me find wireless networks when I'm travelling. How good are the various devices, and are they legal?"...

Malware Scanners

"There are so many malware scanners to choose from, when trying to protect against adware, spyware and other online threats. Which one(s) do you recommend?"...

Wanna Wubi?

If you've always wanted to try out Linux but were afraid it would mess up your current Windows system, Wubi is a free, painless solution for installing Ubuntu Linux. Here's how......

Partitioning Your Hard Drive

"I just got a new computer and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other parititions...

AVG Review

Is your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....

What is a Botnet?

"I've read warnings about getting caught up in a botnet, but I still don't understand the danger. Can you explain in simple terms what a botnet is, and how to avoid them?"...

Online Health Records

Recently, a few organizations have begun offering an alternative to paper documentation of health records. Would you trust your personal health records to an online company?...

External Hard Drive Security

"I want to backup my home computers to an external hard drive, but I'm worried about security. If the drive is lost or stolen, all my sensitive personal and financial data goes with it. Is there a way to password...

Do I Need a Registry Cleaner?

"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...

Password Protection for Windows XP

"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...

Search Privacy

"I've heard that Google keeps a log of everything that people search for. If this is true, can I delete my search history? Who else is keeping track of what I search for?"...

iPhone Accesories

There's no shortage of accessories out there when it comes to the iPhone. So I've compiled a list of the coolest and most useful add-ons to complement your iPhone....

Upgrade to Windows XP SP3

"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...

Disable Vista UAC

"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...

Automatic Backups

"My hard drive failed last week, and my latest backup was a year old. So I lost pretty much ALL of my important files. Can you recommend an AUTOMATIC backup that just works?"...

DRM-Free Music

"I've run into problems trying to transfer my iTunes music to an MP3 player. I am told that the problem is DRM, some sort of copy protection built into the songs. Are there ways to get around this? Can I...

Inexpensive Photo Printers

I've already shared some of my favorite portable inkjet printers, but here is my list of photo printers that are compact, inexpensive, and perfect for family photos......

Portable Inkjet Printers

Printers just keep getting smaller. No longer do you have to drag your clunky inkjet printer on a business trip, or hustle home to print photos from your digital camera. Small inkjet printers are stow-and-go so you can catch the...

DRM Removal

Are you trying to convert iTunes music to MP3 format? Or maybe you have some "protected" WMA files that you want to convert? There are plenty of good reasons why honest people might want to use a DRM remover to...

The New Zune

"Just a few days ago I was wondering whatever happened to the Zune. Now I'm seeing commercials for the new improved Zune. Is it worth another look as an iPod alternative?"...

iTunes Alternatives

"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...

Firefox Version 3

"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...

What is RAID?

"I've heard that a RAID hard drive is the best solution for automatic backups. What exactly is a RAID, and what are the pros and cons of RAID systems?"...

What is a Mashup?

"I hear the term mashup being used to describe certain websites, but I'm not sure what it means. Can you explain what a mashup is, and where the word comes from?"...

New Power Supply

"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...

What is Google Pack?

Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...

Are The Spammers Winning?

It seems to be a given these days, as much as death and taxes -- spam (the email variety, not the canned meat product) is not going away. Back in 2004, Bill Gates predicted the death of spam in 2006....

Free Anti-Virus Programs

"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...

Boost Your Wi-Fi Signal

"I have a wireless router with high-speed internet and a laptop that connects via Wi-Fi signal. Sometimes I get a decent wi-fi connection, and sometimes nothing at all. What can I do to boost my Wi-fi signal?"...

Sued For Downloading?

More and more, people are asking me if they can get sued by the entertainment industry for downloading, music, movies, games or television shows. The answer is YES, maybe. Read on and learn how to download safely, and avoid the...

Do Not Call Registry

"I keep getting emails from friends about adding my cell phone to a Do Not Call registry. Looks like a scam to me... Is the Do Not Call Registry for real, and if so, should I put both my home...

Do I Need A New Computer?

"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...

Remembering Passwords

Passwords... we have a love/hate relationship with them. We love them because they are the first line of defense against fraud and identity theft. They protect the security of our email account, online banking and credit card purchases. We hate...

Downloading Ringtones

The ringtone craze started in Finland back in 1998 with a monophonic commercial ringtone service called Harmonium. The popularity of ringtones quickly spread throughout Europe and then into Asia. The U.S. was late to catch hold of this craze, however,...

What Is a Rootkit?

Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....

Running Windows on Linux

You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...

Is Firefox More Secure?

Is Firefox more secure than Internet Explorer? Perhaps, for now, but they seem to be "catching up" in terms of the numbers of critical flaws discovered. And if you're running Windows Vista, the Firefox security problem gets worse......

Anonymous Web Surfing

Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...

Phishing Scams

"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...

What is RFID?

"I understand that RFID involves some sort of computer chip that can identify objects and their locations. What exactly can be tracked with RFID and are there any privacy concerns I should know about?"...

Online Shopping

Have you experienced the frustration of making a purchase, only to find that very same item offered somewhere else at a lower price? Smart shoppers can eliminate this problem by using online comparison shopping tools and coupon finders before the...

Zune or Ipod?

Still can’t decide if you are iPodish or Zunish? Let’s look at some facts and figures to help you decide whether an iPod or a Zune is your best choice for a portable music player......

Convert WMA to MP3

"I have lots of music in WMA (Windows Media Audio) format but I want to convert it to MP3 for my iPod. How can I convert WMA to MP3?"...

What is Second Life?

"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...

Upgrade to Vista?

"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...

Download With Bittorrent?

"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...

Free Satellite TV on PC?

"I saw a website advertising software that's supposed to give you free satelite TV on your PC. The program costs $40, but they claim it lets you watch hundreds of live worldwide channels free of charge. Sounds too good to...

Hide Your SSID?

"I have a wireless network at home, which lets me get an internet connection on my laptop all over the house. But I'm concerned that neighbors or people driving by can hack into my computer. A friend said that hiding...

Revealing Your Email Address

Last week I did a search for dolls (I'm a collector) and accidentally wound up visiting an adult site that sells dolls of a very different sort! Now it seems like I'm getting a lot more adult-related spam than ever....

Remove Phone Listing

I just did a search for my phone number on Google and was shocked at the results that popped up. It showed my full name, street address and a map of my neighborhood with a big arrow pointing to my...

Play WMV on Mac

"I have a WMV (Windows Media) video file. But of course I don't have Windows Media Player on my Mac. Can I play this video with QuickTime on the Mac, or convert it to MPEG format?"...

Too Many Spyware Scanners?

"I downloaded a spyware scanner, which detected many problems. I then had to pay for the software to fix all the problems, which I did. But... since then my computer crashes often and I cannot get into some web sites....

Convert iTunes Videos to MPEG

"I purchased videos on iTunes, but I can't play them on my video player, because they are in some 'protected' M4V format that only works on iPods. How can I convert iTunes videos to MPEG or WMV format so I...

AOL for Free?

"I read somewhere that AOL is going to stop charging for their Internet service and make AOL access free. Is that true, and if so, are there any gotchas I should now about?"...

Red Fist Appears

"When on some websites, if I click on a link a "red fist" icon appears next to my pointer and I am not redirected to that link. What is this red fist, and how can I access those links?"...

LimeWire - File Sharing

"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...

Spyware or Virus?

"I had an anti virus program by McAfee but uninstalled because it was bogging my computer down. I now have anti spyware software, so do I still need to get an anti virus program? What is the difference between viruses...

Spam Blocker

"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...

Senior Citizens Online

"I'm a long-time computer user, almost 80 years young, but I'm no expert at Internet searching. Can you point me to some sites that are especially useful to senior citizens?"...

RPC Server Unavailable

After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...

Cancel Your Credit Card

My wallet was feeling a little too heavy, and it wasn't because of all the money stuffed in there. So I decided to lighten my load and cancel a credit card that I hadn't been using. Here's a great little...

Remove PurityScan

"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...

Weather Forecast

"I know there are plenty of websites where I can go to find the weather conditions. But can I get my local weather forecast delivered automatically to my desktop or inbox every morning?"...

Is Google Desktop Evil?

"I got a warning from a friend who told me not to use the Google Desktop program. He says it will secretly make copies of my personal files and send them to Google's own servers, and from there they could...

Private Myspace Profile

"My child is 16 and has a Myspace page. He tells me the only way to make his Myspace profile private is to set his age to 14 or 15 years old. Is there a way to set the Myspace...

Radar Detectors

"I just got a speeding ticket, and now I'm wishing I had a radar detector. But there are so many different kinds and price ranges. How do radar detectors work, and which one should I buy?"...

System Restore

"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...

What is LSASS?

"When I run Task Manager, I see a process named lsass.exe that is active. I'm worried that this might be a virus... should I get rid of it?"...

Is public wi-fi access safe?

If you use wireless Internet access in public places like Starbucks or the airport, you should take some simple precautions to make sure you're not broadcasting your passwords and other personal info to others in the vicinity......

Identity Theft

Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...

How to Stop Spam

It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...

Add a Second Hard Drive

Adding a second hard drive to a computer system is an easy way to get around storage problems, and also a good way to protect valuable data. With the cost of hard drives dropping well below $1 per gigabyte, it...

Convert iTunes to MP3 Format

"I've purchased a bunch of music from iTunes and have enjoyed listening to them on my computer. But my portable music player is not an Apple iPod, so I can't take my songs with me. Is there any way I...

Home Networking

"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...

The Best Free Software

"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...

Wireless Security

"Is it safe to use wireless Internet access in my home? I've heard that neighbors or even people driving by can tap in to my wireless signal. There must be a way to do it safely, since it's so common...

Windows XP Security Tips

"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...

Cannot Access Secure Sites

I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...

What is Windows OneCare?

Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...

Get an Uninterruptible Power Supply

"During stormy weather the power often flickers in my home, causing my computer to reboot. And of course I lose whatever I was working on at the time. I've heard that an uninterruptible power supply will protect my computer from...

Does IP Address Reveal my Physical Location?

"Can someone track a user (name, home address, etc.) simply by having their email or IP address? The reason I ask is my kids play some games online, and these sites sometimes have a chat area, where the players can...

Backing Up Your Files

Sooner or later, something terrible will happen to your hard drive. That's not a very happy thought, but the good news is you can survive a hard drive failure with only minimal inconvenience -- if you back up your files....

Do I Need a Firewall?

"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....

Internet Connection Fails

"I am using XP home with a cable modem connection, and quite often using while online, I get the error of can't find the server. I just lose my internet connection, and it says my TCP/IP needs resetting. How do...

Clearing Browser History

"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...

Spam From Tourbus?

"Not sure how to say this -- but just for fun I clicked on a credit card application, and then cancelled IMEADTELY!! Well, two months later my count as of this day: 2948 spams for credit cards, loans, easy credit,...

Paypal and Ebay Phishing Scams

"I keep getting warnings and alerts from Paypal, eBay, my bank, and various other banks and financial institutions that I don't even have accounts with, all telling me to log in and verify my account information. I've read about something...

Firefox Plugin Problem

A few months ago my FireFox autodownloaded a plugin called Zoomin. They then advised me that they had done this by a popup which instructed me to "click here to continue". When I clicked, the thing hacked my homepages (11...

Make Windows XP Run Faster!

"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...

Friend Claims You Sent a Virus

A friend told me twice she received an e-mail from me and it says it has a virus, but I didn't send any e-mail to her. Does this mean that I have a virus, or does it come from somebody...

How Does a Virus Spread?

"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...

Free Virus Scan

"My computer has been acting strangely... at times it's very slow and I'm getting lots of popups. I'm afraid I have a virus, and the anti-virus software that came with my computer has expired. Can you recommend a good (and...

Making Windows XP Start Faster

"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...

Can't Delete Email in Outlook Express

"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes....

Downloading Security Patches

"I get messages informing me of viruses and asking me to download patches at www.spw5e.com and www.updatepatch.info. Are these downloads safe?" Ackkkk, NO! Run for the hills!...

How can I avoid computer viruses?

When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...

Spy, Counter-Spy

Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....

Do I need anti-virus software?

I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...

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