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Free Alternatives to GoToMyPC
If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...
Fax Broadcasting
"I need to send a weekly fax update to a large group of people. It's tedious to stand at the fax machine and enter each number. Is there software that can do this for me?"...
Geekly Update November 2
Here's your Geekly Update for the week of November 2nd, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on.....
Geekly Update October 13
Here's your Geekly Update for the week of October 13th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......
What Is a Fax Server?
"I work in a busy office, and often the fax machine is a major source of frustation and lost productivity. I'm no geek, but it sounds like a central fax server would save time and money. Can you get me...
Piggyback Downloads
"Suddenly my web browser is cluttered with toolbars that I never asked for. I delete them, but sometimes they come back. Why is this happening, and how do I get rid of all those unwanted toolbars?"...
Fax Over VOIP?
"I'm thinking of switching to VOIP phone service with Vonage or my cable provider. But I'm not sure if I can send a fax over a VOIP connection. Does faxing with VOIP work well?"...
Geekly Update September 29
Here's your Geekly Update for the week of September 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
What is Data Execution Prevention?
"I keep getting an error that says 'Data Execution Prevention - To help protect your computer, Windows has closed this program.' What is Data Execution Prevention, and why is it suddenly blocking programs that I've been using for years?"...
Is Stamps.com a Scam?
"I hear radio ads for Stamps.com, promising the ability to print postage stamps at home, and $100 in bonuses. Is Stamps.com internet postage legit, or a scam?"...
Geekly Update August 24
Here's your Geekly Update for the week of August 24th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
File Sharing Student Fined $675K
Joel Tenenbaum is a grad student at Boston University who was sued by the Recording Industry Association of America for activities on file sharing sites. Tenenbaum was found guilty and has been ordered to pay damages to RIAA in the...
Send a Fax by Email
"I don't have a fax machine. Is it possible to send a free fax by email?"...
Geekly Update July 21
Here's your Geekly Update for the week of July 20th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Geekly Update - July 6
Here's your Geekly Update for the week of June 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
What is Wolfram Alpha?
Have you heard about Wolfram Alpha? It sounds like a secret society of zoologists, but it's actually one of the coolest new search engines to come along in quite a while. Here's the scoop......
Today is DTV Day!
After many delays, the much-anticipated digital television switchover is today. Older TV's with analog receivers will display only snow -- unless you install an analog to digital converter. Here's the scoop......
Wireless PC to TV
Wouldn't it be great to pipe whatever is on your computer screen directly to your big-screen TV? Now you can wirelessly send YouTube videos, computer games and movies from your PC screen directly to your television screen. Even browse the...
Webmail Smackdown!
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Free Credit Reports Online
"I've heard some people say that I can get a free credit report online, but the websites I looked at want to charge me a fee. Is it true that I can get a free credit report once a year?"...
Free Video Chat Programs
Two-way video phones have been "just around the corner" for about 40 years. I've officially given up waiting on Ma Bell to provide this feature, since you can get free video chat software that works over the Internet. Here's a...
Internet Explorer 8
"Should I upgrade to Internet Explorer 8? How does it compare to Firefox, when it comes to features, speed and security?"...
Is Internet Speedway a Scam?
"I've heard those radio commercials for Internet Speedway saying 'Make thousands of dollars a week with your own Internet business.' It sounds too good to be true... so is Internet Speedway a scam?"...
Wireless HDTV
It's becoming a wireless world, and now that world is extending to the realm of HDTV. If you're tired of the clutter of cables going to and from your HD television screen, read on to learn how to wirelessly connect...
Private Browsing
"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...
TrapCall Reveals Blocked Caller ID
"I've read about TrapCall, a service that claims to be able to reveal the true caller for calls where the callerID info is blocked or hidden. Does Trapcall really work? Are there any privacy concerns or gotchas?"...
My New Phone is an iPod Touch
I had myself talked into buying a new phone, and was eagerly checking out the latest phones, smartphones and PDAs. But something happened on the way to the phone store......
The Top Twenty
Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......
What is TiVo?
What's the big deal with TiVo? Is it just a glorified VCR, or is it really a revolutionary new way to watch television? Get the scoop on TiVo here......
Free Anti-Spam Tools
"It seems like I get more spam than ever, and I'm not sure why. What free anti-spam tools can you recommend to help me keep spam to a minimum?"...
Magic Jack - Good or Evil?
Perhaps you've read reports about spyware in Magic Jack, or heard claims that the company sells your private information to third parties. Here's the scoop......
Free Firewall Protection
"Everyone says that if you have an Internet connection, you should have a firewall. But can I use a free firewall, or should I pay for one of the commercially available firewall packages?"...
How to Buy a Computer
"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....
Prepaid Cell Phones
"I've noticed that Verizon, AT&T and other mobile phone providers are offering pre-paid cell phone with pay-as-you-go billing. I like the idea of not having a long-term contract, and I only need my cell phone for emergencies. Would a pre-paid...
Watch Television on Your Computer
"What's the best way to watch TV on my computer? I know some websites have selected shows, but I've also heard that you can buy a gadget that will pretty much turn your computer into a television set. What are...
Passport 9500ci Radar Detector
Escort bills it as "The World's Most Intelligent Custom Installed Radar and Laser Defense System." With a price tag of $1600, the Passport 9500ci had better be. Let's check out what makes this little dashboard device smarter, quieter and more...
Free Fax Software
"I want to send a fax, but I don't have a fax machine. Can I use fax software on my computer to send or receive a fax? If so, what free fax software is available for Windows? I have a...
Gmail - New Features
Google recently added some nifty new features to Gmail, their free web-based email service. Here's a look a what's new in Gmail......
Free Internet Faxing
Why use an expensive and complicated fax machine when there are so many Internet alternatives? Some even allow you to send and receive faxes online for free. Here's a roundup of free Internet fax services......
Future Input Devices
We're tethered to our computers right now, but the future of input devices will give computer users a freedom that is nearly unfathomable. Can you control your computer by speaking, blinking your eyes, or waving your hand? Some of these...
Free Inbound Faxing
"I occasionally need to receive an inbound fax, but I don't own a fax machine. Going to Kinko's or the local drugstore to pick up a fax is a nuisance, and nothing is private there. Is there some way to...
Accessing Blocked Websites
If you are a student, employee, or part of the military, you've probably experienced the frustration of not being able to access certain websites or even your webmail. Fortunately there are some things you can do to access these blocked...
My Favorite Software
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
Search Privacy
"I've heard that Google keeps a log of everything that people search for. If this is true, can I delete my search history? Who else is keeping track of what I search for?"...
Upgrade to Windows XP SP3
"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...
Voyager Versus iPhone
"Some people are calling the new LG Voyager a potential iPhone killer. I'm considering buying the Voyager so I'd like your take on how it stacks up against the Apple iPhone."...
Ubuntu Hardy Heron
"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...
Analog to Digital TV Conversion
Analog TV will cease to exist on June 12, 2009. Is this the end of free TV? Will your current TV set need to be replaced with a digital TV? Find out what the switch to digital television broadcasting means...
Buying an HD TV
"I'm ready to buy an HD TV set, but I'm not sure how to compare the various options. Can you demystify the terminology and the HDTV buying process for me? And maybe recommend a few specific HD TV models?"...
Fast Color Laser Printers
"I'm looking for a color laser printer that's reliable and fast. A price tag under $500 would be nice... what do you recommend?"...
Touchscreen Laptops
Laptops are incredibly versatile now. If you've been put off by typing on a cramped keyboard, or frustrated by not having a real mouse, the latest crop of touchscreen laptops may be of interest to you. Here are three touchscreen...
People Search
"I'm trying to find some old friends from high school. What are the best people search tools on the Internet? Free is nice, but I'll pay for a really good people finder tool if it can save me a lot...
Skype: Beyond the Basics
You already know that Skype allows you to use VoIP technology to make phone calls over the Internet. Here's a look at some of the more advanced features, and how to incorporate them into your work or social life......
The New Zune
"Just a few days ago I was wondering whatever happened to the Zune. Now I'm seeing commercials for the new improved Zune. Is it worth another look as an iPod alternative?"...
Gmail: Beyond the Basics
You've opened a Gmail account and now you can send and receive email on the web. Lots of email... 5.2 gigs and counting. But beyond all that space, Google's Gmail can give you better control over how you manage your...
Free HDTV on Your PC
HDTV (high definition television) is the wave of the future. Right now many television stations are transitioning to Hi Def, and if you are an avid TV watcher, then you'll want to make this transition as well. But if you...
Fantasy Leagues
"My husband likes his Fantasy Football league so much, I'm wondering if there are any interesting fantasy leagues for women (that don't involve sports). Come on, give us girls a little fantasy too!"...
Myspace Salute
"I read on your site that I can retrieve my Myspace password by sending a salute. It sounds crazy... does it really work?"...
Online Meeting Services
"I need to share Powerpoint presentations with a large group of people. Which online meeting service should I use?"...
XO - The $200 Laptop
"I've read about the '$200 XO Laptop' that's being promoted by the One Laptop Per Child organization. I think it's great that these will be given to children in poor countries, but is it possible to buy an XO laptop...
HP OfficeJet Pro L7780
HP is known for its versatile line of business and home office equipment. One of their latest releases is the HP OfficeJet Pro L7780 All-In-One. This office machine operates as both a color and a black and white printer, copier,...
Free Clip Art
"I'm a volunteer who creates lots of newsletters and presentations. Where can I find free clip art, stock photos and drawing tools to spice up my work?"...
Top Ten Sites for College Students
Are you a high school student thinking about college... cramming for the SAT, looking for the right school? A parent looking for financial aid info? Or maybe you're just starting your first year college at college, and looking for some...
Facebook Applications
"On Facebook, I always get invitations to add 'applications' to my profile. Some sound interesting, but I'm not even sure what an application is. Are they part of Facebook, or something from the outside? Do I need to worry about...
Facebook Privacy
"I've switched from Myspace to Facebook because I was unhappy with the privacy controls there, and I've been told that Facebook lets you control this much better. Would you please go over the Facebook privacy settings and recommend which ones...
Computer Privacy At Work
Can the boss really see when you're surfing the Internet at work? Can the geeks from the IT Department monitor everything you do on your PC? Are any of them keeping tabs on those last twenty minutes of your lunch...
Do Not Call Registry
"I keep getting emails from friends about adding my cell phone to a Do Not Call registry. Looks like a scam to me... Is the Do Not Call Registry for real, and if so, should I put both my home...
What is Slingbox?
Imagine you're in a hotel room, on another continent... you fire up the laptop, and with a few clicks, you're watching the same cable or satellite TV programming that's in your living room at home. You can change the channel,...
Goodbye to Analog TV
Many television stations currently broadcast both analog and digital signals. However, the days are numbered for analog signals, picture and sound carried on electromagnetic waves. Digital signals are the way of the future, and if you have a trusty television...
Myspace and Copyrights
"Suddenly, I can no longer upload music to Myspace. The message says 'Your upload privileges have been suspended' but all copyrights are mine. Any suggestions?"...
Is Webmail Better?
"I'm thinking about switching from Outlook Express to a webmail service. What are the trade-offs? Are some better than others? Is webmail secure?"...
Is Firefox More Secure?
Is Firefox more secure than Internet Explorer? Perhaps, for now, but they seem to be "catching up" in terms of the numbers of critical flaws discovered. And if you're running Windows Vista, the Firefox security problem gets worse......
Which GPS Should I Buy?
GPS systems are useful for finding your way around, but choosing the navigation system that's right for you might be just as challenging as traveling without one. Here are some guidelines on the best GPS systems so you don't get...
Best Cell Phone
With hundreds of cell phones on the market you can narrow down your choices by first deciding what features you need or want. Read on for a handy guide to selecting the cell phone that's right for you......
Anonymous Web Surfing
Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...
What is BIOS?
"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...
What is Podcasting?
"Hey Bob, what's a podcast? Is this some kind of broadcast just for people with iPods?"...
Phishing Scams
"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...
Converting Vinyl Records to CD
For seasoned audio purists, nothing compares to good old-fashioned analog recordings on vinyl records. But those old records are fragile... here's an illustrated step-by-step guide to help you convert vinyl to CD so you can enjoy them for years to...
Download With Bittorrent?
"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...
Free Calls With Skype
"My friend has gotten rid of his landline phone in favor if something called Skype. He claims he can make free calls all over the world. What exactly is Skype, is it really free, and is it legal?"...
Free Satellite TV on PC?
"I saw a website advertising software that's supposed to give you free satelite TV on your PC. The program costs $40, but they claim it lets you watch hundreds of live worldwide channels free of charge. Sounds too good to...
Garbage From Printer
"When I start up my computer, the printer starts printing out a bunch of almost-blank garbage pages, containing hearts, smilies and lots of other gibberish. I don't know why it does this, and don't know how to stop it. Can...
Remove Phone Listing
I just did a search for my phone number on Google and was shocked at the results that popped up. It showed my full name, street address and a map of my neighborhood with a big arrow pointing to my...
What is Broadband?
"I see commercials on TV telling me to switch to broadband, but I'm not sure what that means. They talk about DSL lines, cable access, satellites and megabits, which further confuses me. I've had dialup access through AOL for years...
Convert iTunes Videos to MPEG
"I purchased videos on iTunes, but I can't play them on my video player, because they are in some 'protected' M4V format that only works on iPods. How can I convert iTunes videos to MPEG or WMV format so I...
Emailing Photos
"Emailing a group of 4 or 5 JPG photos from the 'My Pictures' folder is no problem. But Emailing a group of 50 seems to clog the system for ever and nothing actually sends. The pictures are taken with my...
Background Checks
"I note there are several sites that one may 'check out' someone. Is there any way one may find out if he/she has been 'checked out'? Your tips help this old Senior stay up to date!"...
LimeWire - File Sharing
"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...
Spam Blocker
"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...
Senior Citizens Online
"I'm a long-time computer user, almost 80 years young, but I'm no expert at Internet searching. Can you point me to some sites that are especially useful to senior citizens?"...
Google SMS
You've got a burning question... but you're stuck somewhere with no internet connection. News Flash... Google SMS lets you search the web from your mobile phone! Google SMS serves up answers to specialized queries, and it's as simple as sending...
Remote Assistance
"My friends often call or email and ask computer questions that are hard to answer without actually sitting in front of their computer. I've heard radio commercials for a product that lets you control another computer over the Internet. But...
Send a Free Fax
"I don't have a fax machine, but I've heard that there are places on the Web that will let me send a free fax. I visited one site but they wanted my credit card to open a free trial account....
Passports Online
If you are a U.S. citizen and plan to travel outside the United States, you'll most likely need a passport. Recently I found this out the hard way. I arrived at Newark airport bound for Jamaica, and ended up in...
Is public wi-fi access safe?
If you use wireless Internet access in public places like Starbucks or the airport, you should take some simple precautions to make sure you're not broadcasting your passwords and other personal info to others in the vicinity......
Eat Your Cookies
I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...
How to Stop Spam
It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...
Best and Worst Video Games
"My ten-year-old son is excited about video games, both online and offline. Like any good citizen of the planet, I want him to have fun and learn to kill aliens, but I worry about some of the graphic violence and...
Convert VHS to DVD
Let's face it... your old VHS tapes with treasured family memories won't last forever. Even if the VCR doesn't eventually jam and eat the tape, a VHS recording uses fragile magnetic tape that degrades over time -- whether you watch...
Create Currency Quickly
If you've been online for more than an hour, you've probably gotten one of those "PHENOMENAL MONEY MAKING PROGRAMS" that promise to make you 50 thousand dollars richer in short order. It's the classic David Rhodes "Make Money Fast" scheme,...
Keystroke Logging
A friend of mine believes that her husband is chatting through email and IM's with other women. Is there any way to track the IM's or emails on her home computer?...
What is Windows OneCare?
Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...
Get an Uninterruptible Power Supply
"During stormy weather the power often flickers in my home, causing my computer to reboot. And of course I lose whatever I was working on at the time. I've heard that an uninterruptible power supply will protect my computer from...
A Dark and Stormy Night
"I was just thinking back to the wonderful 'Bad Literature' parody that Saturday Night Live created years ago. Is there something like that in the online world?"...
Paypal and Ebay Phishing Scams
"I keep getting warnings and alerts from Paypal, eBay, my bank, and various other banks and financial institutions that I don't even have accounts with, all telling me to log in and verify my account information. I've read about something...
Friend Claims You Sent a Virus
A friend told me twice she received an e-mail from me and it says it has a virus, but I didn't send any e-mail to her. Does this mean that I have a virus, or does it come from somebody...
Thunderbird Setup
I recently migrated from Netscape Messenger to Thunderbird. The migration worked perfectly, and I could send and receive mails with Thunderbird immediately after installation. But I have two questions. Thunderbird put my mail folders on the C: drive, while I...
Windows Cannot Open This File
I got a message from Ad-Aware saying that a program was trying to access my registry. I refused it entry; what a mistake that was! Now everytime I click on a program on my desktop or in My Programs I...
Spammer Using My Email Address!
"Occasionally I get a bounced, or rejected email sent by someone else, with my email address in the From line. Do I have reason to be concerned? Comcast techs say it is just spam. I find that very weird."...
Can't Delete Email in Outlook Express
"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes....
Emails converted to attachments
"My boss is using Outlook 2000 and sometimes he receives his emails from other employees as plain text email attachments. For example I send him an HTML email in Outlook 2000. He receives a totally blank email and my text...
Who was the first Internet celebrity?
Long before the Numa Numa guy and the Star Wars Kid became the stuff of legend, the Internet was making unwitting celebrities of ordinary people. Let's meet four people who got a lot more than their 15 minutes of fame,...
How can I avoid computer viruses?
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
Do I need anti-virus software?
I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...
Search Tips
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"format drive"
spyware OR virus
phone NOT cell