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Speed Up Your Laptop

"My laptop is only a year old, but it seems to be running slower than when it was new. And it's definitely a lot slower than my desktop for most things. What can I do to speed up my laptop?"...

Dead Pixel on Monitor

Sometimes that tiny spot on your monitor screen just won't come off, no matter how you scrub. That may be because it's not dirt but a dead or stuck pixel. Dead pixels are as annoying as flyspecks when you're trying...

How to Replace a Hard Drive

Replacing a hard drive in your desktop or laptop computer is pretty simple. You just have to pay attention to a few details. Here's a step-by-step guide to replacing your hard drive......

Five Things You Didn't Know Windows 7 Could Do

Windows 7 is still fairly new. It's full of little differences from earlier Windows versions, and surprises buried deeply in its complex features. Here are a few things you can do with Windows 7 that many people don't know about......

Windows Taskbar Tips and Tricks

The Windows taskbar - that narrow strip of icons at the bottom of your screen - is a nuisance to some and a fertile world of productivity for others. Learn the non-obvious secrets of the taskbar, you'll be glad you...

Geekly Update February 3

Here's your Geekly Update for this week, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Geekly Update January 26

Here's your Geekly Update for this week, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Are Online Backup Services Safe?

The recent hack of Google by Chinese espionage agencies has raised concerns about the security and safety of online backup services. Is the protection provided by Mozy, Carbonite and other popular backup services enough to keep your files safe from...

Is Javascript the Same As Java?

"Please enable Javascript in your browser," says a Web site. What is Javascript and should you enable it? You already have the Java runtime installed, so why doesn't Javascript run? These are some common questions. Here are the answers......

Backup Software

"Do I really need backup software? Hard drives are so much more reliable now than years ago, so a good drive should last longer than the useful lifespan of a computer. Right?"...

YouTube to MP3 Converter

YouTube is one of the most popular sites on the Web, and a very useful one. You can find a video or audio file of almost any song or subject on YouTube, and upload your own creations to share with...

Buying A Monitor

A good computer monitor is one of the best investments you can make. It can save your eyesight and make you more productive. Here are things to consider when buying a computer monitor......

Speed Up My Computer

We have a need for speed when it comes to computing. Whether a computer is brand new or several years old, it's never fast enough. Here are a few tips to make your computer run faster......

Copy DVD to Hard Drive

Have you run out of slots in your DVD storage tower? Do you find DVDs in the wrong cases, or find a case you've been seeking only to learn it's empty? Many movie buffs have such problems. You can solve...

HDTVs Under $500

HDTVs are fast becoming the rule when it comes to home entertainment purchases. However, while the number of different models to choose from has increased, prices on these high definition televisions is still significantly higher than a traditional television set....

Free Alternatives to GoToMyPC

If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...

Windows 7 Libraries

When you open Explorer in Windows 7 you will see a tree of "Libraries" in the left sidebar. Libraries are a new feature of Windows 7 and may cause confusion among users of earlier versions. But Libraries are quite handy,...

Consolidate Email Accounts

"I have three email accounts, and it's a nuisance to check each one. I also have trouble keeping my address books in sync, and when I'm looking for a certain message, I have to check in three places. Is there...

The Droid Phone

There's a certain segment of the population that is addicted to gizmos and gadgets. They're always waiting for the Next Big Thing. Those people are anxiously awaiting November 6, 2009, when the Motorola/Verizon Droid smartphone will be released to the...

Replace Your Power Supply

"The fan inside my computer's power supply has started making an awful noise, and I'm afraid it's ready to bite the dust. Is it difficult to replace a power supply?"...

Backup Your Mobile Phone

"Recently I lost my phone, and along with it, all my contacts, music, text messages and apps. It's been expensive and time consuming to reconstruct everything, so I'm looking for a way to back up all the data on my...

Windows Registry Errors

"When I start my computer, I always get some sort of 'error in registry' message. Things seem to work okay after that, but it makes me wonder if there is a problem that should be corrected. Will a registry cleaner...

Print to File

"Often I compose a letter in Word, then paste the text into an email. But all the formatting (and sometimes images) are lost when my friends view it. Can I somehow capture in a file, exactly what WOULD appear on...

Windows 7 Upgrade Cost

"I've heard so many different stories about the cost of upgrading to Windows 7, that I don't know what to think. Can you clarify the Win7 upgrade price for me?"...

What Is a Fax Server?

"I work in a busy office, and often the fax machine is a major source of frustation and lost productivity. I'm no geek, but it sounds like a central fax server would save time and money. Can you get me...

Microsoft Office Web Apps

Office Web Apps is Microsoft's answer to Google Docs and other online office apps. Even if you don't have MS Office installed on your computer, you will be able to create, edit, save, and share Office documents with other people...

Data Recovery

So you were working on that big presentation for the boss, when suddenly the power went out and your computer shut down. And when you restarted the computer and ran your software it said "Cannot open file; file corrupt" or...

Fax Over VOIP?

"I'm thinking of switching to VOIP phone service with Vonage or my cable provider. But I'm not sure if I can send a fax over a VOIP connection. Does faxing with VOIP work well?"...

System Restore Not Working

"I tried to run System Restore and got this error message: 'System Restore did not complete successfully. Your computer's files and settings were not changed.' Uggh. Why does this happen, and what can I do about it?"...

What Does System Restore Do?

System Restore is a great feature in Windows that lets you roll back the clock on system changes. Have you ever wondered how System Restore affects your computer's resources, performance and what's really going on behind the scenes? Read on......

Is Stamps.com a Scam?

"I hear radio ads for Stamps.com, promising the ability to print postage stamps at home, and $100 in bonuses. Is Stamps.com internet postage legit, or a scam?"...

What Is Silverlight And Do I Need It?

"Whenever I go to Microsoft's website, it nags me to install a thing called Silverlight. What is Silverlight, and do I really need it on my computer?"...

Windows Task Manager

Task Manager is a utility built into Windows that lets you monitor the applications and hidden services running on your PC. You can also use it to force a task to shut down; get an idea of how well your...

Which Blackberry Should I Buy?

So you've decided that the time is right to join the BlackBerry revolution, but there are so many options. RIM offers 5 different Blackberry models -- Pearl, Curve, Storm, Bold and Tour -- so let's take an in-depth look to...

Chevy Volt

"I like the idea of electric cars, but the new Chevrolet Volt is so expensive. What's your opinion -- are electric cars ready for prime time, and are they really cost efficient when compared to gas-powered alternatives?"...

Music For The Blackberry

"I recently got a Blackberry, and am having trouble figuring out the best way to listen to music on this device. What do you recommend for music on the Blackberry?"...

Do Computers Get Tired?

"Sometimes my computer acts weird when it's been running for several days. I've heard about something called 'electron buildup' but I'm not sure I should take it seriously. Can electronic devices really suffer from fatigue if they're on too long?"...

Hard Drive Recovery Services

"My hard drive was making a clicking sound, and now it won't start up at all. Should I try to fix it myself, or send it to a hard drive repair service?"...

Upgrade From Windows XP to Windows 7

"I've heard good things about Windows 7, and I want to upgrade my XP system as soon as I can. What's the best way to move from Windows XP to Windows 7?"...

Send a Fax by Email

"I don't have a fax machine. Is it possible to send a free fax by email?"...

Social Networking Backup

"A huge chunk of my life social life is stored on Facebook and Twitter. What would happen if I could no longer access that information? Is there a way to backup my social network postings?"...

Geekly Update July 21

Here's your Geekly Update for the week of July 20th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Alternatives to Adobe Reader

"I have to deal with a lot of PDFs, and Adobe Reader just takes too long to open. Are there any good, free alternatives for PDF viewing?"...

Privacy Software

"I'm concerned about threats to my privacy while using my home computer. Can you recommend any good tools to help me use my computer and navigate the web safely, without compromising my privacy?"...

Twitter Tools Twelve

Using Twitter doesn't automatically make you cool. But if you put a bunch of these awesome Twitter tools, apps and addons to work for you, the chances of achieving a higher standing in the twittosphere are greatly increased......

Note Taking Tools

When I was a kid, research meant spending hours in the library, poring over dusty tomes, making notes on index cards, and then trying to organize it all. Today the wealth of information on the Internet can be tapped, annotated,...

Recover Deleted Files - Free

There is almost nothing worse than losing important files when you experience a finger fumble, brain freeze, or computer crash. But never fear, there are tools that can help you recover those lost files, and some of the best ones...

Free Backup Solutions

"I know I need to backup my computer, because I've experienced a hard drive failure in the past. But I don't have a lot of money to spend on backup software. Are there any good FREE backup software programs, or...

What is TiVo?

What's the big deal with TiVo? Is it just a glorified VCR, or is it really a revolutionary new way to watch television? Get the scoop on TiVo here......

Magic Jack Phone Service

"I've seen commercials for Magic Jack, a device you can plug into your computer for really cheap phone service. It sounds too good to be true, so... is there a catch or is Magic Jack a scam?"...

Internet Connected HDTVs

The next wave in television evolution has arrived in the form of the marriage between Internet connectivity and HDTVs. Many television manufacturers have joined this trend by releasing their latest broadband HDTV models with the ability to connect directly to...

How to Buy a Computer

"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....

Prepaid Cell Phones

"I've noticed that Verizon, AT&T and other mobile phone providers are offering pre-paid cell phone with pay-as-you-go billing. I like the idea of not having a long-term contract, and I only need my cell phone for emergencies. Would a pre-paid...

HD Mini Cams

"I love my Flip Video mini cam, but it doesn't record in HD (high definition). Should I upgrade to the Flip MinoHD, are there other HD mini cams I should check out?"...

Free Registry Cleaners

"I've heard conflicting stories on the effectiveness of registry cleaners. Do they really help? If so, which registry cleaner do you recommend?"...

Online Shopping Discounts

Saving money is something that everyone is interested in, and because of this many sites have been created to help shoppers find good deals on the products they want to buy. Here's the scoop on the best price comparison websites,...

Cloud Computing

"I'm hearing the term Cloud Computing more and more. One friend told me that it means computers will soon not need a hard drive. Is that correct?"...

Great Gadget Gifts

Are you going nuts over the selection of electronics that are available for this holiday season? There are so many choices -- cell phones, music players, PDAs, video cams and more. Read on for my personal recommendations to help you...

Download YouTube Videos

So you found the coolest video on YouTube, and you want to download it to your computer. But how do you download YouTube videos? There's no obvious way on the YouTube site, but there are some easy ways to download...

Free Fax Software

"I want to send a fax, but I don't have a fax machine. Can I use fax software on my computer to send or receive a fax? If so, what free fax software is available for Windows? I have a...

Gmail Labs

Gmail has been my favorite web-based email service for several years, and one of the things I like is that they're always adding new features and experimenting with various options to make it easier to use. Have you heard what's...

Online Health Records

Recently, a few organizations have begun offering an alternative to paper documentation of health records. Would you trust your personal health records to an online company?...

Free Inbound Faxing

"I occasionally need to receive an inbound fax, but I don't own a fax machine. Going to Kinko's or the local drugstore to pick up a fax is a nuisance, and nothing is private there. Is there some way to...

My Favorite Software

In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...

What is Hulu?

"I checked out Hulu and was impressed by the amount of popular TV shows available for free there. Almost seems too good to be true, so… is it?"...

Ubuntu Hardy Heron

"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...

iPhone Jailbreak Applications

"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...

What Is My House Worth?

"I'm worried about the worth of my house in today's economy. The mortgage crisis is wreaking havoc on property values. What online tools can you suggest to help determine the value of my home?"...

Video Hosting

If you've already decided that you want to find stardom on YouTube, good luck with that. With over 100 million videos watched every day, chances are mighty slim that you will be a star on that site. Let’s explore the...

Free Online Word Processors

"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...

Ubuntu Linux Gutsy Gibbon

Is Linux ready for the masses? Or is it still a geeks club? The new Ubuntu Linux Gutsy Gibbon puts a little more polish on the Linux desktop and moves the focus toward everyday users. Check out the new features...

Buying an HD TV

"I'm ready to buy an HD TV set, but I'm not sure how to compare the various options. Can you demystify the terminology and the HDTV buying process for me? And maybe recommend a few specific HD TV models?"...

Build a Hackintosh

What’s a Hackintosh? Some call it the Frankenstein of the computer world. In short, it means installing and running Mac OS X Leopard on an Intel-based PC built with off-the-shelf parts. Since Apple started creating OS X to run on...

Mac OS X Leopard

Apple's newest operating system, released in the Fall of 2007, is Mac OS X Leopard. Like it's feline namesake, this OS is slick and sleek and features all the multimedia bells and whistles Apple users have come to expect. Since...

Fast Color Laser Printers

"I'm looking for a color laser printer that's reliable and fast. A price tag under $500 would be nice... what do you recommend?"...

People Search

"I'm trying to find some old friends from high school. What are the best people search tools on the Internet? Free is nice, but I'll pay for a really good people finder tool if it can save me a lot...

Gmail: Beyond the Basics

You've opened a Gmail account and now you can send and receive email on the web. Lots of email... 5.2 gigs and counting. But beyond all that space, Google's Gmail can give you better control over how you manage your...

Firefox Version 3

"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...

Ebay Tips for Sellers

"I'm thinking about selling some stuff on eBay to make a little money for the holidays, but my previous attempts to sell on eBay haven't worked out very well. Can you give me some power tips for eBay sellers to...

Ebay Tips for Buyers

"I've tried several times to buy items on eBay, but the bidding options are confusing to me, and I always get outbid at the last minute. Can you give me some tips on saving money and winning eBay auctions?"...

Online Meeting Services

"I need to share Powerpoint presentations with a large group of people. Which online meeting service should I use?"...

New Power Supply

"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...

What is Google Pack?

Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...

Get Your Tech Fix

"There's so much happening with computers and technology. How do you keep up with all the latest cool stuff without getting information overload?"...

Top Ten Sites for College Students

Are you a high school student thinking about college... cramming for the SAT, looking for the right school? A parent looking for financial aid info? Or maybe you're just starting your first year college at college, and looking for some...

Sharing A Hard Drive Online

"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...

Facebook Privacy

"I've switched from Myspace to Facebook because I was unhappy with the privacy controls there, and I've been told that Facebook lets you control this much better. Would you please go over the Facebook privacy settings and recommend which ones...

Science Fiction Sites

It’s sometimes difficult these days to differentiate between science fiction and fact, because the two worlds often borrow ideas from each other. If you've ever read Alfred Bester's classic 1956 sci-fi thriller "The Stars My Destination", or Ray Bradbury's space...

Weird Science

I love science, especially offbeat and weird science. During my Internet travels I've come across some amazing resources-- some informative, some strange, but all of them fascinating. Here then, are my top picks in the Weird Science category......

Top Sites for Kids

"My eleven year old wants a Myspace account, but I think she's a bit young for that. Are there some other sites I can encourage her to visit, with games and activities that are appropriate for pre-teen kids?"...

Green Computing

Kermit the Frog told us that it's not easy being green, but that concept also applies to computers and how they can be more friendly to our planet. Learn how computers impact the environment, and how Green Computing can make...

Do I Need A New Computer?

"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...

Gas Mileage Tips

High prices at the gas pump continue to put the squeeze on family budgets, recent fluctuations not withstanding. It seems like $3 per gallon gas is here to stay. While there’s no magic pill or bolt-on gizmo that will magically...

Ten More Tech Gadgets

Every geek needs gadgets, but even the computer novice will love these plug and play USB add-ons. Here are my latest top ten gadgets, sure to add a little fun to your desktop....

Office Format Converters

"I recently upgraded to Microsoft Office 2007, and I have a problem. When I save a document or spreadsheet in an Office 2007 program, other people cannot open it. It seems the file is incompatible with other versions of Office....

Downloading Ringtones

The ringtone craze started in Finland back in 1998 with a monophonic commercial ringtone service called Harmonium. The popularity of ringtones quickly spread throughout Europe and then into Asia. The U.S. was late to catch hold of this craze, however,...

Instant Messaging

Instant Messaging (IM) services allow you to connect directly with other computer users and engage in text, audio or video conversations. Unlike email, blogs or chat rooms, instant messaging provides real time one-to-one conversations. Here's the scoop on the most...

Which Printer Should I Buy?

At first glance, an inkjet printer may seem appealing because of its relatively low price tag compared to laser printers. Even though the ink cartridges often cost nearly as much as the printer, it still might make sense to buy...

Specialized Searches

Everyone knows that you can throw a word or phrase at Google and it will return web pages that match. But Google is more than a search engine... it's a verb. Here are some very cool specialized Google searches that...

Is Webmail Better?

"I'm thinking about switching from Outlook Express to a webmail service. What are the trade-offs? Are some better than others? Is webmail secure?"...

Carpal Tunnel Syndrome

About ten years ago, when I worked as a programmer at IBM, my wrists began to get very sore and painful. Every night I had to come home and ice them down to ease the pain and swelling. The doctor...

Hiding Profile Items

"On a Myspace profile, how do I hide the location and last login? I've seen other pages like this and it seems like a good idea for extra privacy on Myspace."...

Secure Passwords

"With identify theft so common now, I'm concerned that my passwords may not be good enough. Can you give me some tips to picking good passwords that can't be easily guessed by hackers?"...

Which GPS Should I Buy?

GPS systems are useful for finding your way around, but choosing the navigation system that's right for you might be just as challenging as traveling without one. Here are some guidelines on the best GPS systems so you don't get...

Which TV Should I Buy?

So you're in the market for a new TV... but all those techie buzzwords have your head spinning? Should you go for CRT, LCD, HDTV? And what about Plasma -- will it stain the rug? Read on to de-mystify all...

Run Windows On Mac

Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......

What is Podcasting?

"Hey Bob, what's a podcast? Is this some kind of broadcast just for people with iPods?"...

Recover Deleted Files

It's happened to all of us at some point. One stray mouse click, and poof! You've deleted a file that you did not mean to. But must it really be the final goodbye to that file? Happily, there are tons...

Download Movies

"I've been using Netflix to rent movies by mail, which is okay, but with high-speed connections so common now, why can't I just download movies I want to watch from the Internet?"...

Top Ten Tech Gadgets

Looking for some uber-cool gadgets to trick out your personal computer? Here are my picks for the top ten gadgets, guaranteed to make everyone else in the office (or home office) jealous......

Online Shopping

Have you experienced the frustration of making a purchase, only to find that very same item offered somewhere else at a lower price? Smart shoppers can eliminate this problem by using online comparison shopping tools and coupon finders before the...

Convert WMA to MP3

"I have lots of music in WMA (Windows Media Audio) format but I want to convert it to MP3 for my iPod. How can I convert WMA to MP3?"...

Free Office Software

"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...

Upgrade to Vista?

"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...

Medical Advice Online

"There's a lot of medical information online, but I'm not sure what to trust. Where can I go to learn more about various drugs and medical conditions? I want information from real doctors, not some guy selling miracle cures."...

What is Broadband?

"I see commercials on TV telling me to switch to broadband, but I'm not sure what that means. They talk about DSL lines, cable access, satellites and megabits, which further confuses me. I've had dialup access through AOL for years...

Convert iTunes Videos to MPEG

"I purchased videos on iTunes, but I can't play them on my video player, because they are in some 'protected' M4V format that only works on iPods. How can I convert iTunes videos to MPEG or WMV format so I...

Add Image to Myspace Comment

"How do you put a gif or jpeg image into a comment on Myspace? I see other people leaving comments with pictures, but I don't know how."...

Emailing Photos

"Emailing a group of 4 or 5 JPG photos from the 'My Pictures' folder is no problem. But Emailing a group of 50 seems to clog the system for ever and nothing actually sends. The pictures are taken with my...

AOL for Free?

"I read somewhere that AOL is going to stop charging for their Internet service and make AOL access free. Is that true, and if so, are there any gotchas I should now about?"...

Stock Investing

If you're a stock market investor, there lots of great resources on the Net that will help you keep tabs on your stock portfolio, keep up with the latest market news, do company research, and even do your trading online....

Nigerian Scammers

Have you gotten a message from someone claiming to be a representative of the Nigerian government, promising a multi-million dollar reward for your help in transferring a huge sum of money? Are you soon to be rich, filthy rich --...

Remove PurityScan

"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...

Myspace Music Problems

"I added a song to my Myspace profile, but it won't play automatically. Other Myspace profiles have music that starts playing when I visit them. How can I make sure the music plays when someone views my profile on Myspace?"...

Remote Assistance

"My friends often call or email and ask computer questions that are hard to answer without actually sitting in front of their computer. I've heard radio commercials for a product that lets you control another computer over the Internet. But...

Recovery Console

"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...

Take A Screenshot

"I want to take a screenshot of my screen and save it in a graphics file, so I can email it to a friend. Do I need to purchase or download special software to do this?"...

Blocking Myspace

"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...

Private Myspace Profile

"My child is 16 and has a Myspace page. He tells me the only way to make his Myspace profile private is to set his age to 14 or 15 years old. Is there a way to set the Myspace...

Send a Free Fax

"I don't have a fax machine, but I've heard that there are places on the Web that will let me send a free fax. I visited one site but they wanted my credit card to open a free trial account....

Myspace Graphics

So you have a Myspace profile... big deal, so do 70 million other people. What will set yours apart from all the others? Myspace Graphics! Here's how to add graphics to your Myspace profile......

Radar Detectors

"I just got a speeding ticket, and now I'm wishing I had a radar detector. But there are so many different kinds and price ranges. How do radar detectors work, and which one should I buy?"...

Add Music to Myspace

Have you ever visited a friend's Myspace profile and they had some cool music playing when the profile is displayed? Here's how you can add music to your Myspace profile......

Myspace Layouts

"I have a Myspace profile, but it looks like everyone else's. Can I jazz it up with my own custom Myspace layout, colors and background image?"...

System Restore

"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...

Buying a Car, Selling a Car - Online

Are you thinking about buying a new car? Whether you're buying or selling, new or used, I'll point you to the websites you MUST visit before your trip to see the man in the polyester suit....

Going Viral - Internet Classics

Ever since the Web went graphical in the early 1990's, there have been people motivated to create websites that exist only to be amusing, annoying or completely useless. And like a car wreck, we just can't keep ourselves from looking...

Eat Your Cookies

I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...

Backup Outlook Express

"How can I backup my Outlook Express emails and address book? I tried the Export function but that doesn't work. I can't even drag and drop from the Inbox folder to a diskette or CDROM. Help!"...

What is Internet Telephony?

Seems like everybody, and everything, is getting connected to the Internet. Have you heard about Internet Telephony? If you have high- speed Internet service, you may be able to save on telephone charges by connecting the phone to your modem...

Convert iTunes to MP3 Format

"I've purchased a bunch of music from iTunes and have enjoyed listening to them on my computer. But my portable music player is not an Apple iPod, so I can't take my songs with me. Is there any way I...

Convert VHS to DVD

Let's face it... your old VHS tapes with treasured family memories won't last forever. Even if the VCR doesn't eventually jam and eat the tape, a VHS recording uses fragile magnetic tape that degrades over time -- whether you watch...

Internet Innovators: Dave Taylor

Back in 1995-96 I worked for BoardWatch Magazine, covering the world of Bulletin Board Systems and the fledgling Internet. One of my favorite parts of that job was interviewing prominent netizens of the day. Some may boast about being self-made...

Clearing Browser History

"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...

Saving Word Files as HTML

"When I use the 'Save As' feature in Microsoft Word to save a document as a web page, the resulting HTML is a bloated mess. Is all that formatting stuff really needed? If not, is there a way to get...

Missing Emails

"Sometimes I don't get certain emails, or newsletters that I signed up for. It's like they're going into a black hole. Is this a problem on the sending or receiving side?"...

What is RSS?

I keep hearing about RSS, XML and RSS feeds. I have only a vague idea of what they are, but then people start talking about RSS aggregators, and I get really confused. What are they talking about and why would...

Make Windows XP Run Faster!

"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...

Thumbnail Display Problem

Suddenly Explorer can no longer display thumbnails. Except for .bmp files all I get is black line box with the blue E -- NOT a thumbnail of the .jpg or .gif file. Short of FORMAT what can I change to...

How Does a Virus Spread?

"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...

Free Virus Scan

"My computer has been acting strangely... at times it's very slow and I'm getting lots of popups. I'm afraid I have a virus, and the anti-virus software that came with my computer has expired. Can you recommend a good (and...

Online Maps and Driving Directions

"Once upon a time, I had to drop off my kids at the airport. It's a 90 minute drive, or at least it's SUPPOSED to be a 90 minute drive. Without heaping too much embarrassment on myself, let's just say...

Scandisk Keeps Restarting

I'm trying to clean my computer like you suggested but when I run ScanDisk it keeps restarting. Finally I get a message "ScanDisk has restarted 10 times because Windows or another program has been writing to this drive." You mention...

Can't Save a File

After the last big security patch on my XP system, I find that I can no longer save files with any name other than the name the file has when I open it. For example, if I open a blank...

Making Windows XP Start Faster

"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...

MS Fax doesn't work with XP SP2

"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...

CMOS checksum error

"When I boot up, I get a "CMOS checksum error" message and I must press F1 to continue or DELETE to enter Setup. How can I solve this problem?"...

Spy, Counter-Spy

Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....

Do I need anti-virus software?

I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...

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