Save Money on Mobile with Ting

Category: Mobile

Mobile phone plans (and the monthly bills) can be maddening. You pay a certain amount for a bucket of minutes, text messages, and mobile data. But at the end of each month, you may see that you didn't use all you paid for. Or worse, you have to pay EXTRA for going over your allotments. Ting feels your pain, and has a solution that can save you money on your mobile phone bill...

What is Ting?

Ting is on a mission to make your mobile phone plan make sense. You may have noticed that Verizon, AT&T, Sprint and T-Mobile have each rolled out several new plans in the past year, each one more confusing than the last. But Ting is all about transparency and flexibility. You can roll your own service plan, choosing different amounts of monthly voice minutes, text messages, and data from six tiers (XS, S, M, L, XL, and XL+).

Kinda makes you wonder why they don't also sell t-shirts. But anyway... you can even choose "zero" if you don't want to use your device for one type of service. Each phone added to your account costs a base price of $6/month, so you can customize a family plan or a multiple-device service plan.

It might seem complicated, but Ting's rate chart that shows how simple this roll-your-own service plan is. There's even a calculator where you can plug in up to a year of your current usage and costs to see how much you would save with Ting.

Ting Mobile Calling

If you exceed your chosen allotment in any category, you are automatically bumped up to the next higher plan. For example, if you are paying $9 for 500 voice minutes and use between 501 and 1000, your next bill for voice minutes will be $18. If you exceed the "XL+" allotment, you pay a unit price per minute, message, or megabyte for the overage.

But don't worry... this automatic adjustment works in reverse, too. If your actual usage falls into a lower-priced bracket, your next bill will reflect the lower price in the form of a credit. Just try to find another phone company that will proactively lower you bill! Ting doesn't perfectly match your usage to your bill, but it comes closer than other bucket-based pricing plans.

No Math, No Contract.

There really isn't any need to estimate your monthly needs for each type of service. Just sign up for the lowest-priced plans and let your actual usage determine your bill. Ting requires no contract, and you can cancel service at any time. That's a breath of fresh air for anyone who's ever been in the vice-like grip of those multi-year cellular contracts that come with hefty early termination fees.

And how about some free stuff? Every Ting customer gets Voicemail, Call Forwarding, Caller ID, Three-way Calling, and Picture & Video Messaging. Not impressed? How about free number porting, tethering, and mobile hotspot capability? I know for sure that Verizon and AT&T don't offer those things for free.

I also like Ting's approach to customer service. If you call Monday through Friday (8am to 8pm EST), you'll never be put on hold. The phone simply rings until someone at Ting picks it up. I called on a Monday at 9AM and got a rep on the first ring. And for what it's worth, he spoke perfect English. Ting says they hire people ("geeks", actually) who are already accustomed to solving problems for their friends and families. These reps are trained and empowered to solve problems without reading from a script.

You can purchase a Ting-compatible handset, which can range from $47 for a simple feature phone to $649 for a Galaxy S6 or iPhone 6S smartphone. Or, you can bring your own device, if it's unlocked and compatible with Ting's mobile carriers. (Ting uses the Sprint network for CDMA phones and the T-Mobile network for GSM phones.) Ting's BYOD page will help you determine if your existing phone will work with Ting, gives tips for buying one from a third-party seller, and will show you Ting's network coverage in your area.

If your current mobile provider has an early termination fee (ETF), Ting will help with that too. They will refund 25% of your ETF, up to a maximum of $75 per device.

I can't guarantee that Ting would save everyone money in the long run. My gut reaction is that people (or families) who use at least several hundred minutes a month would benefit. For a small business, it seems like a slam dunk win. Try the savings calculator mentioned earlier here, and see if your personal, family or small business mobile phone bill looks better with Ting. At the very least, it's a unique step towards true metered pricing of cellular services. Perhaps it will spur further movement in that direction.

Have you tried Ting, or are you curious about it? Post your comment or question below...

 
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Most recent comments on "Save Money on Mobile with Ting"

(See all 21 comments for this article.)

Posted by:

Nova
19 Oct 2015

Is this like Republican Wireless? Where it works on available wi-fi and then switches automatically to cell (and then back), supposedly "seamlessly"? If so, which is better? Thank you for any info you can provide.--blm


Posted by:

Burt Finch
19 Oct 2015

I have been using Consumer Cellular for many years and they have the same kind of services you mention with Ting. I can pick and choose my services and if I am going over in my service use they send me an email to let me know I need to consider bumping up to the next level. Customer Service people all speak good English and you never have to wait long to get one on the phone. They are very courteous and always helpful. They use AT&T and I have never had a problem with coverage.


Posted by:

KK
19 Oct 2015

I have been saving with Ting since July 2012. With two smart phones (my main phone and a spare), my monthly bill is $39.21 including taxes and fees. It could be a little more than $6 lower if I canceled the spare, but I like the peace of mind knowing that if I forget to bring my phone with me, the spare is available.

I switched from one of the major carriers, where my monthly bill before taxes and fees was $102 for one smart phone and one flip phone. Ting is a great bargain that I promote to all my friends.


Posted by:

john silberman
19 Oct 2015

Seems to be the same model as Consumer Cellular which is basically a reseller of AT&T. I think CC rates may be slightly better than Ting. Ting is a Sprint reseller.


Posted by:

Darryl
19 Oct 2015

Sounds like a great idea, and I would probably go for it, but both T-Mobile and Sprint coverage in my area are quite horrible.


Posted by:

David Sparkman
19 Oct 2015

My question would be what kind of coverage does Ting offer. Obviously they don't own a lot of cell towers, and connectivity while I travel is important to me.


Posted by:

Bob
19 Oct 2015

This Ting thing sounds like a great deal. To bad they don't have a similar plan for Tracfone prepaid people.


Posted by:

john silberman
19 Oct 2015

Seems to be the same model as Consumer Cellular which is basically a reseller of AT&T. I think CC rates may be slightly better than Ting. Ting is a Sprint reseller.


Posted by:

Pati
19 Oct 2015

Thanks, Bob!
You got us going on Ting a while back. In fact, you are known as "The guy who told us about Ting."

I love this company! Their customer service is THE best! One time, the rep stayed after her shift because we were having such a good chat. Another amazing guy introduced me to a favorite song. Isle of Hope sung by Tommy Fleming.
https://m.youtube.com/watch?v=7HPQJEqWHAM

Try that with Verizon.

And, for three phones, we pay about 30 a month total.

I couldn't tell if you had a link so you would get a discount.

Please use that if he did, guys. He more than deserves it!

Ting offers 25 dollars off if you are referred by a customer. You both get 25 off.

https://zme0s81o6t2.ting.com/
Hope that's okay. If not, hope you can just delete this part, Bob.

Thank you so much! We've saved a bundle!


Posted by:

Linda
19 Oct 2015

Wow! I was all ready to check out Ting until I got to the part that it uses Sprint and t-Mobile networks. We travel in an RV quite a bit and we have found that both of these networks are extremely limited. If we get off the interstate or stay in a rural area (which happens all the time), we have been left with no coverage. I use Cricket--AT&T network and inexpensive, especiallty for one user.


Posted by:

chuck
19 Oct 2015

when win 10 installed on my computer I had my one terabyte hard set for 200 gigs for the os and the rest my saved files.they wiped my whole drive to install win 10 and I lost all of my backups.why didn't they just use the 200gigs I had for the os.on top of that I went to your site[which im subsrribed to] and seen all the stuff there collecting from the os I just deleted it and went back to 7.i wont be using it until they get a fix for all the stuff they collect.im getting some of it fom your site now.thx for giving us all the good stuff.


Posted by:

James
19 Oct 2015

Bob,
you apparently are not up to speed in the cell phone world. Good info on Ting but I can get unlimited talk and text and 2.5 GB at 4G and unlimited at 3G for $40 a month in Metro PCS including all taxes and service fees etc. This would cost a fortune with Ting. I guess Ting would be good for someone that just wants an emergency cell phone to have in the car in case of an accident or breakdown.

EDITOR'S NOTE: James, it all depends on your usage, your specific device, how many in your family, and your location. I've written extensively on mobile phone plans and related topics. See:

http://askbobrankin.com/free_wifi_calling_on_major_carriers.html
http://askbobrankin.com/comparing_unlimited_phone_plans.html
http://askbobrankin.com/prepaid_phone_plans_for_2015.html
http://askbobrankin.com/project_fi_this_is_big.html
http://askbobrankin.com/get_your_phone_unlocked_for_free.html
http://askbobrankin.com/sprint_price_cut_or_shell_game.html
http://askbobrankin.com/will_hybrid_phone_service_save_you_money.html


Posted by:

Pati
19 Oct 2015

David,
The coverage is the same as what you would have with Sprint or T Mobile, depending on the type of phone you choose.

What we did was have 2 Sprints and one T Mobile in our family. There have been a few times, rare, where one didn't have coverage, but the other did.

We don't use our phones much, but coverage seems fine and we're in the boonies.


Posted by:

Bob Krampetz
19 Oct 2015

I agree with Burt who uses Consumer Cellular, we found our billing half of the previous big name's bills.
And to Linda, I'll add that Consumer Cellular uses AT&T's network.




Posted by:

Buddy
20 Oct 2015

I found Ting a couple of years ago and thought it would be great to ditch AT&T. Until I got my first bill for $175+ for data overage caused by some app on my wife's phone...

Signing up was effortless. Getting any meaningful support for various issues was a waste of hours on the phone. They're an offshore subsidiary of TuCows(yeah, those guys).

Switched to Verizon. At least I know exactly what to expect, and they can be held accountable. There are worst problems than not getting the absolute cheapest price for a service. Car mechanics come to mind...

bem


Posted by:

Carole
20 Oct 2015

If a person doesn't use their cell phones very often, like I do, try AT&T To Go Phone. It cost me $100. a year. If you reach $500., you don't have to pay at all for a year. You are unable to use to smart phone with this service. I've had it for 20 years.


Posted by:

Paul Holzwarth
20 Oct 2015

Dear Bob, I am very upset that Microsoft is able to install nag windows 10 software on my computer without my permission. Are you aware of any lawyer with a class action lawsuit against Microsoft for this action? This is my computer and they don't have any right to install unwanted software on my computer. It's like someone coming onto my lawn and planting a sign saying I should get their product. It's called trespassing. Now they have a popup that says 110 million people have download windows 10. Maybe I should get a truck that says DON'T GET WINDOWS 10 and park it in their parking lot. I wish I were a lawyer.

An unhappy windows customer.


Posted by:

KW
22 Oct 2015

I liked the whole concept and personality of Ting and switched myself from AT&T as a test, hoping to move the rest of the family and save $$. Great for a few weeks. Then got myself a new MotoXv2 phone, and it took //weeks// to get Data working on the phone. All the reps I talked to were very kind, polite, good-humored etc - it was sort of fun, until it wasn't. Then I started noticing that in fact you do have to wait on hold when you call, often. And my teen-age daughter and I text a lot, so my Text was XL. Data L. The bill was L. I left, sadly.


Posted by:

JAMES
22 Oct 2015

Bob,
I'm sure you are very knowledgeable on the topic of cell phones and providers. But I seem to be missing a point. The phone I use is an LG MS395 smartphone and just for an individual plan @ $40 a month in the state of Florida. I use it extensively in talk and text as well as in the internet since its unlimited. Why would I even consider Ting? I'm I missing something here? As I said before this is great info for the occasional emergency only user. As a matter of fact I have already sent your article to a Friend who is exactly looking for this type of application and no one else offers it. Thanks for your help and continue the good work.


Posted by:

Marc Menard
01 Nov 2015

Hi Bob! Too bad we Canadians still can't get our hands on this CANADIAN-BASED service (in Toronto, no less!). That's what happens when laws are enacted to benefit companies and not the consumers.


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