If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...
When you open Explorer in Windows 7 you will see a tree of "Libraries" in the left sidebar. Libraries are a new feature of Windows 7 and may cause confusion among users of earlier versions. But Libraries are quite handy,...
Should you use Internet Explorer version 8, or the new Firefox version 3.5? Which is better, faster, easier to use? Read on for my comparison of the latest versions of the two most popular browsers......
"Recently I lost my phone, and along with it, all my contacts, music, text messages and apps. It's been expensive and time consuming to reconstruct everything, so I'm looking for a way to back up all the data on my...
Here's your Geekly Update for the week of October 20th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......
"I work in a busy office, and often the fax machine is a major source of frustation and lost productivity. I'm no geek, but it sounds like a central fax server would save time and money. Can you get me...
Office Web Apps is Microsoft's answer to Google Docs and other online office apps. Even if you don't have MS Office installed on your computer, you will be able to create, edit, save, and share Office documents with other people...
I've heard that when a song gets stuck in your head, it's because your brain is trying to remember the words. So where do you go when you just have to have the lyrics to that song that's driving you...
"Like most people, I do a little personal web browsing at work. But I'm wondering... Can my boss see what websites I visit?"...
Here's your Geekly Update for the week of September 15th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
"I'm currently running Vista on my home computer, but I've heard that Windows 7 is faster. Should I upgrade my Vista to Windows 7, or leave well enough alone?"...
"I'm starting to see some buzz for MiFi, which looks like a mobile WiFi product. Can you explain how this works?"...
Here's your Geekly Update for the week of August 10th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Here's your Geekly Update for the week of July 20th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
I downloaded the Windows 7 beta and have been trying out all the cool new desktop customization features. Here are some of the highlights......
I've had nothing but trouble with my TomTom GO 720 GPS. And the TomTom customer service rep basically told me to go buy a Garmin. Read on!...
"I have a printer that I want to connect to my wireless network, but the printer does not have wireless capability -- just a USB connection. Is there a gadget I can buy to allow my printer to connect wirelessly?"...
Here's your Geekly Update for the week of June 22nd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...
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"I'm running out of storage space on my hard drive. On a tight budget, I'm considering using a free online storage tool to offload some files. But which ones do you recommend?"...
"I have a Kindle, and my wife owns a Sony eReader. We love our portable book readers, but we need to cut expenses. Can you recommend some online sources for free ebook downloads?"...
When I was a kid, research meant spending hours in the library, poring over dusty tomes, making notes on index cards, and then trying to organize it all. Today the wealth of information on the Internet can be tapped, annotated,...
Internet radio allows you to listen to online radio stations on your computer or on a mobile device. But of course, the Internet is much cooler than a radio, so Internet radio lets you do all kinds of things you...
"I want to buy a portable GPS that I can use in multiple cars, or when walking around the city. Which model do you recommend?"...
"Should I upgrade to Internet Explorer 8? How does it compare to Firefox, when it comes to features, speed and security?"...
"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...
Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......
Perhaps you've read reports about spyware in Magic Jack, or heard claims that the company sells your private information to third parties. Here's the scoop......
"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...
Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...
Are you going nuts over the selection of electronics that are available for this holiday season? There are so many choices -- cell phones, music players, PDAs, video cams and more. Read on for my personal recommendations to help you...
"Sometimes when I'm away from home, I'll park my car, fire up the laptop and get online with a free unsecured wireless signal. Is this legal?"...
Scribd is a type of a social networking website that allows you to publish all kinds of documents and images to the web. It's great for people who have something to share with the world but don't have a website,...
Why use an expensive and complicated fax machine when there are so many Internet alternatives? Some even allow you to send and receive faxes online for free. Here's a roundup of free Internet fax services......
"What do you recommend for quick photo editing when you're away from your own computer and you don't have PhotoShop or something similar available?"...
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...
"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...
"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...
"Some people are calling the new LG Voyager a potential iPhone killer. I'm considering buying the Voyager so I'd like your take on how it stacks up against the Apple iPhone."...
"I checked out Hulu and was impressed by the amount of popular TV shows available for free there. Almost seems too good to be true, so… is it?"...
"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...
"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...
"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...
"I've run into problems trying to transfer my iTunes music to an MP3 player. I am told that the problem is DRM, some sort of copy protection built into the songs. Are there ways to get around this? Can I...
If you've already decided that you want to find stardom on YouTube, good luck with that. With over 100 million videos watched every day, chances are mighty slim that you will be a star on that site. Let’s explore the...
"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...
I've already shared some of my favorite portable inkjet printers, but here is my list of photo printers that are compact, inexpensive, and perfect for family photos......
Is Linux ready for the masses? Or is it still a geeks club? The new Ubuntu Linux Gutsy Gibbon puts a little more polish on the Linux desktop and moves the focus toward everyday users. Check out the new features...
"I have a really old monitor with a small screen that's starting to flicker. I'd like to upgrade to something nice that will handle web browsing, office applications and online video. What do you recommend?"...
"I'm looking for a color laser printer that's reliable and fast. A price tag under $500 would be nice... what do you recommend?"...
Are you a camera klutz? Don't know the difference between an f-stop and a fill flash? Then today's new automated digital cameras are just perfect for you. Just point and click, they do the rest. Here are my picks for...
"I've heard that Joost offers free online TV, but I'm afraid it's either a scam, or something illegal that will get me in trouble. I don't want to end up like the woman in Minnesota who was fined $200,000 for...
Are you trying to convert iTunes music to MP3 format? Or maybe you have some "protected" WMA files that you want to convert? There are plenty of good reasons why honest people might want to use a DRM remover to...
You already know that Skype allows you to use VoIP technology to make phone calls over the Internet. Here's a look at some of the more advanced features, and how to incorporate them into your work or social life......
"Just a few days ago I was wondering whatever happened to the Zune. Now I'm seeing commercials for the new improved Zune. Is it worth another look as an iPod alternative?"...
You've opened a Gmail account and now you can send and receive email on the web. Lots of email... 5.2 gigs and counting. But beyond all that space, Google's Gmail can give you better control over how you manage your...
"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...
"My husband likes his Fantasy Football league so much, I'm wondering if there are any interesting fantasy leagues for women (that don't involve sports). Come on, give us girls a little fantasy too!"...
So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...
"I need to share Powerpoint presentations with a large group of people. Which online meeting service should I use?"...
"I've read about the '$200 XO Laptop' that's being promoted by the One Laptop Per Child organization. I think it's great that these will be given to children in poor countries, but is it possible to buy an XO laptop...
"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...
Thanks to online maps, there's no excuse for getting lost on the Internet. These excellent online mapping tools will get you from one place to another, and some are interactive. The new breed of online maps are aware of businesses,...
HP is known for its versatile line of business and home office equipment. One of their latest releases is the HP OfficeJet Pro L7780 All-In-One. This office machine operates as both a color and a black and white printer, copier,...
Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...
"I'm a volunteer who creates lots of newsletters and presentations. Where can I find free clip art, stock photos and drawing tools to spice up my work?"...
"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...
"Is it possible to print over the Internet? Sometimes I'm working at home and would like to print directly to my office printer. Both computers are online, so it seems like it should be possible to print over the Internet....
Back to school time seems to sneak up on us each year, but with the assistance of the Internet it is easier than ever for teachers to formulate lesson plans or spice up the ones they already have....
"On Facebook, I always get invitations to add 'applications' to my profile. Some sound interesting, but I'm not even sure what an application is. Are they part of Facebook, or something from the outside? Do I need to worry about...
"I've switched from Myspace to Facebook because I was unhappy with the privacy controls there, and I've been told that Facebook lets you control this much better. Would you please go over the Facebook privacy settings and recommend which ones...
"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...
Can the boss really see when you're surfing the Internet at work? Can the geeks from the IT Department monitor everything you do on your PC? Are any of them keeping tabs on those last twenty minutes of your lunch...
More and more, people are asking me if they can get sued by the entertainment industry for downloading, music, movies, games or television shows. The answer is YES, maybe. Read on and learn how to download safely, and avoid the...
It’s sometimes difficult these days to differentiate between science fiction and fact, because the two worlds often borrow ideas from each other. If you've ever read Alfred Bester's classic 1956 sci-fi thriller "The Stars My Destination", or Ray Bradbury's space...
Kermit the Frog told us that it's not easy being green, but that concept also applies to computers and how they can be more friendly to our planet. Learn how computers impact the environment, and how Green Computing can make...
The excitement and joy of new life is often met with a little anxiety. Here are some of the best parenting resources on the web today, providing you with confidence, support and information you need to make the best choices...
"My nephew plays the World of Warcraft online game for hours at a time. I've watched a little bit, but don't really understand the game, or its appeal. Can you explain what the World of Warcraft game is all about,...
High prices at the gas pump continue to put the squeeze on family budgets, recent fluctuations not withstanding. It seems like $3 per gallon gas is here to stay. While there’s no magic pill or bolt-on gizmo that will magically...
"I recently upgraded to Microsoft Office 2007, and I have a problem. When I save a document or spreadsheet in an Office 2007 program, other people cannot open it. It seems the file is incompatible with other versions of Office....
Looking for an alternative to an oversaturated MySpace? Facebook is a great alternative for the college and professional set. A little more serious than MySpace, Facebook is more than just competing to see who can have the most friends. Facebook...
I just got a press release, pitching a product that's supposed to help managers identify employees who are "wasting time" online during work hours. The pitch says this: "Contrary to popular belief, employees whom management considers the top employees are...
Instant Messaging (IM) services allow you to connect directly with other computer users and engage in text, audio or video conversations. Unlike email, blogs or chat rooms, instant messaging provides real time one-to-one conversations. Here's the scoop on the most...
At first glance, an inkjet printer may seem appealing because of its relatively low price tag compared to laser printers. Even though the ink cartridges often cost nearly as much as the printer, it still might make sense to buy...
Ubuntu Linux 7.04 (Feisty Fawn), was recently released, and from installation to every day use, this version is the best so far. Read on to see what's new in this release for diehard Linux users and tire kickers, too......
You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...
"I take a lot of pictures with my digital camera, but the photo editing software that came with the camera is pretty lame. I looked into Adobe Photoshop but WOW it's expensive! Are there some good photo editors that are...
Periodically creating a backup of your computer files is critically important to the preservation of your work, your entertainment and your memories. In the event that your system is corrupted by a virus, natural disaster or hardware malfunction you must...
Firefox is an open source web browser that is rapidly gaining in popularity - approaching 100 million users worldwide and grabbing 15 percent of the browser market from Internet Explorer. A casual user might not even notice the difference between...
"I keep seeing articles that mention something called Web 2.0, but they never give a good definition. What is Web 2.0? How is it different than the one Al Gore invented, and when is Web 3.0 coming?"...
Looking for some uber-cool gadgets to trick out your personal computer? Here are my picks for the top ten gadgets, guaranteed to make everyone else in the office (or home office) jealous......
Tired of the same old search engine? In this article you'll find reviews of some new Internet search tools with all the bells and whistles......
Have you experienced the frustration of making a purchase, only to find that very same item offered somewhere else at a lower price? Smart shoppers can eliminate this problem by using online comparison shopping tools and coupon finders before the...
Still can’t decide if you are iPodish or Zunish? Let’s look at some facts and figures to help you decide whether an iPod or a Zune is your best choice for a portable music player......
"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...
As the Myspace population passes 100 million members, the site seems to be creaking and groaning, ready to burst at the seams. With frequent outages, valid passwords being rejected, problems with music players, and comment spammers, you might be looking...
For seasoned audio purists, nothing compares to good old-fashioned analog recordings on vinyl records. But those old records are fragile... here's an illustrated step-by-step guide to help you convert vinyl to CD so you can enjoy them for years to...
"What is social bookmarking, and how is it different from a regular bookmark or favorite in my browser?"...
"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...
"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...
"I added some code for hiding my friends list on Myspace, but my ex-friend somehow got the whole list and sent it to me as proof. How did she do this? Isn't that a security problem on Myspace?"...
I have a laptop with no printer attached. But I do have a wireless network in my home, and one of the desktop computers on the network has a printer. How can I print from the laptop, over the wireless...
"I see commercials on TV telling me to switch to broadband, but I'm not sure what that means. They talk about DSL lines, cable access, satellites and megabits, which further confuses me. I've had dialup access through AOL for years...
"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...
"I have trouble with iTunes songs 'skipping.' At first I thought it was because of my speakers, but one of my friends mentioned that she has the same problem. Is this due to low RAM or because iTunes takes so...
"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...
"I had an anti virus program by McAfee but uninstalled because it was bogging my computer down. I now have anti spyware software, so do I still need to get an anti virus program? What is the difference between viruses...
"I'm a long-time computer user, almost 80 years young, but I'm no expert at Internet searching. Can you point me to some sites that are especially useful to senior citizens?"...
If you're a stock market investor, there lots of great resources on the Net that will help you keep tabs on your stock portfolio, keep up with the latest market news, do company research, and even do your trading online....
Have you gotten a message from someone claiming to be a representative of the Nigerian government, promising a multi-million dollar reward for your help in transferring a huge sum of money? Are you soon to be rich, filthy rich --...
To say that digital cameras have revolutionized photography would be an understatement. It's not just the way we take pictures that has changed, but photo printing, photo storage and photo sharing have all gone digital as well. Free digital photo...
"As a parent with young children, I worry that there are so many dark alleys on the Internet for kids to wander into. Can you recommend some GOOD sites and offer any help on keeping kids safe online?"...
"My family is planning a vacation this summer, but we can't agree on where to go. What online travel sites do you recommend to help people research popular destinations, and find good deals on reservations?"...
"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...
"My child is 16 and has a Myspace page. He tells me the only way to make his Myspace profile private is to set his age to 14 or 15 years old. Is there a way to set the Myspace...
"I don't have a fax machine, but I've heard that there are places on the Web that will let me send a free fax. I visited one site but they wanted my credit card to open a free trial account....
So you have a Myspace profile... big deal, so do 70 million other people. What will set yours apart from all the others? Myspace Graphics! Here's how to add graphics to your Myspace profile......
Have you ever visited a friend's Myspace profile and they had some cool music playing when the profile is displayed? Here's how you can add music to your Myspace profile......
Are teens putting themselves at risk by posting too much personal information on Myspace? Is Myspace a danger to kids that should be tightly controlled or shut down?...
"I understand that once I'm logged in to my Myspace account, I can search for people that meet certain criteria. For example, I may want to search for guys over 40 within 60 miles of my city that have "softball"...
"I have a Myspace profile, but it looks like everyone else's. Can I jazz it up with my own custom Myspace layout, colors and background image?"...
MySpace is a popular online community that lets you meet and interact with your friends, your friends' friends, and all of their friends. You can use it to share photos, public or private journals, and build a network of mutual...
"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...
Looking for some challenging word play, or a little mindless diversion? Here are a bunch of websites where you can play online web-based games right in your web browser. Most of them are programmed with Shockwave, Flash or Java so...
"I have two computers but only one printer. I understand there is a way to share the printer so both can print to it. Can you tell me how to do that?"...
After reading about the sounds that a dying hard drive makes in Click of Doom, long-time reader MmeMoxie sent me a link to something absolutely hilarious. It's music based on the sounds of hard drive failures......
I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...
My youngest daughter learned phonics and reading skills on my lap at the age of three, then went on to read every book and encyclopedia in the house. We had to go to yard sales, just to keep up with...
"Blogs, bloggers and blogging... they seem to be everywhere I look. I have lots to say, but I'm not a techie and have no idea how to start my own blog. Can you help?"...
"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...
Let's face it... your old VHS tapes with treasured family memories won't last forever. Even if the VCR doesn't eventually jam and eat the tape, a VHS recording uses fragile magnetic tape that degrades over time -- whether you watch...
"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...
"Is it safe to use wireless Internet access in my home? I've heard that neighbors or even people driving by can tap in to my wireless signal. There must be a way to do it safely, since it's so common...
Nicholas Negroponte has a dream... to provide a laptop with internet access to hundreds of millions of children in developing countries around the world. Negroponte's "One Laptop Per Child" is a non-profit group that has been working for several years...
Remember the good old days of Napster & Cohorts, when you could illegally download your favorite music all day long, while thumbing your nose at the greedy record companies? Ahhh, the memories......
I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...
The folks at the Webby Awards are celebrating their 10th anniversary by compiling a list of 10 Web Moments That Changed the World. Some of them I agree are significant, others are ho-hum. And certainly there are some biggies missing...
Back in 1995-96 I worked for BoardWatch Magazine, covering the world of Bulletin Board Systems and the fledgling Internet. One of my favorite parts of that job was interviewing prominent netizens of the day. Some may boast about being self-made...
"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....
"I've heard that I should switch to Firefox, but my ISP Earthlink tells me that Earthlink can only use Internet Explorer as its default browser and made it sound like I'd get into a bunch of trouble if I even...
Everyone knows that Nail-Biting Refreshes The Feet. Oops! I meant to say that The Best Things In Life Are Free. How did that come out so wrong? I must have had my brain hooked up to that anagram generator too...
When I installed Firefox I was able to transfer favourites from Internet Explorer. I still use both browsers, so now that I have added more bookmarks to Firefox is it possible to share or transfer them to Internet Explorer?...
"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...
I can't get my laptop to share properly on my home network even though I have both the C: drive and the My Documents folder on the laptop and my main PC set for sharing. From my main PC, I...
"When I buy a new computer, how do I transfer everything from the hard drive on my old computer? I enjoy the Tourbus and appreciate all the information you provide." If you bought a new computer, or just a new...
"If I'm using my laptop away from the office and I choose to print something and select "print to file" (since I don't have a printer with me) it creates a .PRN file, but how can I print that file...
"I have broadband, and when I run a speed test, my system passes with numbers that approach the speed of light. However, when I download a file, the download speed always hovers around 500k. What am I overlooking?"...
"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...
For best results, use just ONE or TWO keywords. This search engine looks for all words in any order. To search for an exact phrase, enclose the phrase in quotes. You may also use AND, OR, and NOT keywords to specify boolean expressions. For example:
"format drive"
spyware OR virus
phone NOT cell