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Ask Bob Rankin search results: software
The Chrome Browser
Google is now in the browser business. Chrome is the name of Google's new web browser, aimed squarely at competing with Microsoft Internet Explorer. So how does Chrome differ from IE, Firefox, Safari and other browsers? Read on for details...
The Top Twenty
Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......
Free Internet Faxing
Why use an expensive and complicated fax machine when there are so many Internet alternatives? Some even allow you to send and receive faxes online for free. Here's a roundup of free Internet fax services......
Partitioning Your Hard Drive
"I just got a new computer and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other parititions...
Online Photo Editing
"What do you recommend for quick photo editing when you're away from your own computer and you don't have PhotoShop or something similar available?"...
AVG Review
If your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....
Future Input Devices
We're tethered to our computers right now, but the future of input devices will give computer users a freedom that is nearly unfathomable. Can you control your computer by speaking, blinking your eyes, or waving your hand? Some of these...
What is a Botnet?
"I've read warnings about getting caught up in a botnet, but I still don't understand the danger. Can you explain in simple terms what a botnet is, and how to avoid them?"...
External Hard Drive Security
"I want to backup my home computers to an external hard drive, but I'm worried about security. If the drive is lost or stolen, all my sensitive personal and financial data goes with it. Is there a way to password...
Accessing Blocked Websites
If you are a student, employee, or part of the military, you've probably experienced the frustration of not being able to access certain websites or even your webmail. Fortunately there are some things you can do to access these blocked...
Five Geeky Gadgets
Anyone can plug in a computer and attach a printer. But that's not all there is to being a serious computer jockey these days. Are you ready to get your geek on? Check out these five must-have gadgets to enhance...
Defrag Your Hard Drive
If you have noticed your computer running a little sluggish and slow lately, it might be time to defragment your hard drive. Your hard drive does need to be cleaned out regularly and defragmented in order to keep everything working...
My Favorite Software
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
Do I Need a Registry Cleaner?
"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...
Samsung Instinct Review
Samsung recently introduced the Instinct at the Cellular Telecommunications Industry Association Wireless 2008 show. The Instinct was rated the top cell phone presented at this year's show by CNET. But how does this slick mobile device compare to the iPhone?...
iPhone Accesories
There's no shortage of accessories out there when it comes to the iPhone. So I've compiled a list of the coolest and most useful add-ons to complement your iPhone....
Voyager Versus iPhone
"Some people are calling the new LG Voyager a potential iPhone killer. I'm considering buying the Voyager so I'd like your take on how it stacks up against the Apple iPhone."...
Disable Vista UAC
"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...
Ubuntu Hardy Heron
"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...
Automatic Backups
"My hard drive failed last week, and my latest backup was a year old. So I lost pretty much ALL of my important files. Can you recommend an AUTOMATIC backup that just works?"...
What is Google Sky?
Google Sky is a virtual planetarium that is a part of the Google Earth software, which allows you to explore the cosmos from the comfort of your own PC. Read on to learn what you can discover with this and...
Converting FAT to NTFS
“A tech support guy told me my system is running FAT, and advised me to convert my hard drive to NTFS. I didn’t really understand his explanation… can you explain the difference and when it makes sense to convert FAT...
iPhone Jailbreak Applications
"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...
DRM-Free Music
"I've run into problems trying to transfer my iTunes music to an MP3 player. I am told that the problem is DRM, some sort of copy protection built into the songs. Are there ways to get around this? Can I...
Vista SP1 - Do You Need It?
"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...
10 Ways To Boost Your WiFi Signal
You finally got that wireless router, but the wifi signal is not so great in some parts of the house. Here's how to boost your wireless signal strength......
Low Disk Space Warning
"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....
Free Online Word Processors
"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...
Inexpensive Photo Printers
I've already shared some of my favorite portable inkjet printers, but here is my list of photo printers that are compact, inexpensive, and perfect for family photos......
Ubuntu Linux Gutsy Gibbon
Is Linux ready for the masses? Or is it still a geeks club? The new Ubuntu Linux Gutsy Gibbon puts a little more polish on the Linux desktop and moves the focus toward everyday users. Check out the new features...
Internet Collapse
"I've gotten some forwarded emails claiming that the Internet is doomed to collapse very soon, unless some big changes are made to the infrastructure. Is it true… is the Internet going to go "poof" and vanish in a cloud of...
Upgrade Your Computer Monitor
"I have a really old monitor with a small screen that's starting to flicker. I'd like to upgrade to something nice that will handle web browsing, office applications and online video. What do you recommend?"...
Build a Hackintosh
What’s a Hackintosh? Some call it the Frankenstein of the computer world. In short, it means installing and running Mac OS X Leopard on an Intel-based PC built with off-the-shelf parts. Since Apple started creating OS X to run on...
Portable Inkjet Printers
Printers just keep getting smaller. No longer do you have to drag your clunky inkjet printer on a business trip, or hustle home to print photos from your digital camera. Small inkjet printers are stow-and-go so you can catch the...
Fast Color Laser Printers
"I'm looking for a color laser printer that's reliable and fast. A price tag under $500 would be nice... what do you recommend?"...
Cheap Desktop Computers
"I'm looking for a basic entry-level desktop computer to give to a high-school student as a Christmas gift. What do you recommend in the budget category that can handle web surfing, email and word processing?"...
Touchscreen Laptops
Laptops are incredibly versatile now. If you've been put off by typing on a cramped keyboard, or frustrated by not having a real mouse, the latest crop of touchscreen laptops may be of interest to you. Here are three touchscreen...
Small Video Cameras
"I'm looking for a pocket-sized video camera with a price tag that's just as small. Can you recommend some tiny digital video cameras that don't cost a fortune?"...
Automatic Digital Cameras
Are you a camera klutz? Don't know the difference between an f-stop and a fill flash? Then today's new automated digital cameras are just perfect for you. Just point and click, they do the rest. Here are my picks for...
What is Joost?
"I've heard that Joost offers free online TV, but I'm afraid it's either a scam, or something illegal that will get me in trouble. I don't want to end up like the woman in Minnesota who was fined $200,000 for...
What is GnuCash?
"I've heard that GnuCash is a free accounting program, similar to Quicken. So it's free, but how does it compare with Quicken or Microsoft Money, for basic household or small business accounting?"...
DRM Removal
Are you trying to convert iTunes music to MP3 format? Or maybe you have some "protected" WMA files that you want to convert? There are plenty of good reasons why honest people might want to use a DRM remover to...
Free HDTV on Your PC
HDTV (high definition television) is the wave of the future. Right now many television stations are transitioning to Hi Def, and if you are an avid TV watcher, then you'll want to make this transition as well. But if you...
Making Money In Second Life
"I've heard reports about people making pretty good money inside Second Life. How can I get started in the business of making money for (virtually) nothing?"...
Mechanical Turk
"Can you explain what Mechanical Turk is all about? A friend of mine uses it to make money by doing small jobs, but I've heard some people say it's more like slave labor. What's the deal with Mechanical Turk?"...
iTunes Alternatives
"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...
Fantasy Leagues
"My husband likes his Fantasy Football league so much, I'm wondering if there are any interesting fantasy leagues for women (that don't involve sports). Come on, give us girls a little fantasy too!"...
Firefox Version 3
"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...
Running Linux In Windows
So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...
Online Meeting Services
"I need to share Powerpoint presentations with a large group of people. Which online meeting service should I use?"...
What is RAID?
"I've heard that a RAID hard drive is the best solution for automatic backups. What exactly is a RAID, and what are the pros and cons of RAID systems?"...
XO - The $200 Laptop
"I've read about the '$200 XO Laptop' that's being promoted by the One Laptop Per Child organization. I think it's great that these will be given to children in poor countries, but is it possible to buy an XO laptop...
What is Google Pack?
Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...
HP OfficeJet Pro L7780
HP is known for its versatile line of business and home office equipment. One of their latest releases is the HP OfficeJet Pro L7780 All-In-One. This office machine operates as both a color and a black and white printer, copier,...
Clean Hard Drive
Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...
Are The Spammers Winning?
It seems to be a given these days, as much as death and taxes -- spam (the email variety, not the canned meat product) is not going away. Back in 2004, Bill Gates predicted the death of spam in 2006....
Vista to XP Downgrade
Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...
What is a Terabyte?
"I just saw an ad for a Terabyte hard drive. What exactly is a terabyte?"...
How to Buy a Computer
"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....
Buying a Laptop
Laptops are a great option for people who need to compute on the move. In the past, laptops were bulky, heavy and slow. But today, laptop technology has advanced and today's models are fast, light and offer nearly the same...
What is Twitter?
"What's the deal with Twitter? Some of my friends are telling me how great it is, but when I checked out the site, it seems like just a stream of random personal comments from people who don't even know each...
Get Your Tech Fix
"There's so much happening with computers and technology. How do you keep up with all the latest cool stuff without getting information overload?"...
Top Ten Sites for Homeschoolers
"I've read your articles about the best sites for public school students. But my children are young and I'm considering home schooling for them. Can you recommend any sites with good resources for homeschooling families?"...
Sharing A Hard Drive Online
"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...
Top 10 Sites for Students
It’s back-to-school time again... parents breathe a sigh of relief and students groan under the load of spiffy new backpacks. Of course you want to help you child succeed in school, so here are some sites that will inspire kids...
Share A Printer Online
"Is it possible to print over the Internet? Sometimes I'm working at home and would like to print directly to my office printer. Both computers are online, so it seems like it should be possible to print over the Internet....
Free Anti-Virus Programs
"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...
Boost Your Wi-Fi Signal
"I have a wireless router with high-speed internet and a laptop that connects via Wi-Fi signal. Sometimes I get a decent wi-fi connection, and sometimes nothing at all. What can I do to boost my Wi-fi signal?"...
Computer Privacy At Work
Can the boss really see when you're surfing the Internet at work? Can the geeks from the IT Department monitor everything you do on your PC? Are any of them keeping tabs on those last twenty minutes of your lunch...
Sued For Downloading?
More and more, people are asking me if they can get sued by the entertainment industry for downloading, music, movies, games or television shows. The answer is YES, maybe. Read on and learn how to download safely, and avoid the...
Forgot Facebook Password
Did you forget your Facebook password? Having trouble logging in? Or did you forget the email address for your Facebook login? Maybe your email account is not working, so you can't change your password. Or maybe it's something with a...
Science Fiction Sites
It’s sometimes difficult these days to differentiate between science fiction and fact, because the two worlds often borrow ideas from each other. If you've ever read Alfred Bester's classic 1956 sci-fi thriller "The Stars My Destination", or Ray Bradbury's space...
Two Printers, One Computer
"I have a laser printer and an inkjet printer. How do I connect them both to one computer (by cable)?"...
Do I Need A New Computer?
"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...
No iPhone For Me
Apple's iPhone seems like the coolest gadget to hit the streets in a long time. It slices, it dices, it can browse the web, manage your calendar, take pictures, and even make a phone call. But here's why I'm NOT...
What is Slingbox?
Imagine you're in a hotel room, on another continent... you fire up the laptop, and with a few clicks, you're watching the same cable or satellite TV programming that's in your living room at home. You can change the channel,...
Ten More Tech Gadgets
Every geek needs gadgets, but even the computer novice will love these plug and play USB add-ons. Here are my latest top ten gadgets, sure to add a little fun to your desktop....
Office Format Converters
"I recently upgraded to Microsoft Office 2007, and I have a problem. When I save a document or spreadsheet in an Office 2007 program, other people cannot open it. It seems the file is incompatible with other versions of Office....
Remembering Passwords
Passwords... we have a love/hate relationship with them. We love them because they are the first line of defense against fraud and identity theft. They protect the security of our email account, online banking and credit card purchases. We hate...
Downloading Ringtones
The ringtone craze started in Finland back in 1998 with a monophonic commercial ringtone service called Harmonium. The popularity of ringtones quickly spread throughout Europe and then into Asia. The U.S. was late to catch hold of this craze, however,...
Are You a Slacker?
I just got a press release, pitching a product that's supposed to help managers identify employees who are "wasting time" online during work hours. The pitch says this: "Contrary to popular belief, employees whom management considers the top employees are...
Hard Drive Recovery
If it hasn't happened yet, be sure that it will... you're working away on an important project and the computer freezes. You reboot, but instead of the familiar startup screen, you black screen with one of these ominous messages: DISK...
Instant Messaging
Instant Messaging (IM) services allow you to connect directly with other computer users and engage in text, audio or video conversations. Unlike email, blogs or chat rooms, instant messaging provides real time one-to-one conversations. Here's the scoop on the most...
Dual Monitors
Did you ever wish you had a REALLY big computer screen? Here's a tip... use a dual monitor (or multi monitor) setup to extend your desktop across two or more screens. Both Windows and Mac computers have the ability to...
What Is a Rootkit?
Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....
Burn ISO Image
"I just downloaded an ISO image file for a Linux install, but I can't figure out how to burn the ISO image to a CD. Can you help?"...
Ubuntu Linux Feisty Fawn
Ubuntu Linux 7.04 (Feisty Fawn), was recently released, and from installation to every day use, this version is the best so far. Read on to see what's new in this release for diehard Linux users and tire kickers, too......
Running Windows on Linux
You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...
Switching From Windows To Linux
If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...
Is Webmail Better?
"I'm thinking about switching from Outlook Express to a webmail service. What are the trade-offs? Are some better than others? Is webmail secure?"...
Photo Editing Software
"I take a lot of pictures with my digital camera, but the photo editing software that came with the camera is pretty lame. I looked into Adobe Photoshop but WOW it's expensive! Are there some good photo editors that are...
Video Conferencing
Videoconferencing, once primarily used for long distance business meetings, is becoming more accessible. Got a webcam? Here's how you can start videoconferencing on the web......
Which GPS Should I Buy?
GPS systems are useful for finding your way around, but choosing the navigation system that's right for you might be just as challenging as traveling without one. Here are some guidelines on the best GPS systems so you don't get...
Voice Recognition
Didja ever notice that Captain Kirk never had to fuss with a mouse or keyboard to communicate with the computer on the Star Trek? He simply spoke direct commands at the machine, and the computer complied. Happily, voice recognition technology...
What is Bluetooth?
This is the age of wireless devices. Information is relevant only if it is accessible anywhere and everywhere. From phones to computers, every device is aiming at becoming wireless and providing more accessibility to the users. Read on to learn...
Online Backup
Periodically creating a backup of your computer files is critically important to the preservation of your work, your entertainment and your memories. In the event that your system is corrupted by a virus, natural disaster or hardware malfunction you must...
Adding Memory
If your computer seems to stagger under the burden of your commands, responding slowly, freezing or timing you out; if working at your system feels like bicycling uphill, consider adding extra memory. Adding memory to your computer isn't so hard...
Run Windows On Mac
Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......
Switching From Windows to Mac
Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...
Website Gadgets
Personal websites are great for sharing your pictures, short films, poetry and ideas. Maybe you have a blog, online store or a website for a club or association. Whatever the case, if you're looking for something to jazz up your...
Daylight Savings Time
Daylight Saving Time (DST) arrives three weeks early this year (March 11), and will end one week later (Nov 4), to comply with revised Daylight Saving Time laws in many countries. Here's what you need to do to make sure...
Best Web Browser?
"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...
Anonymous Web Surfing
Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...
Rip & Burn Basics
"I have a big music collection on CDROM discs. I'd like to get all this music on my computer and burn my own mix CDs. Can you help me get started?"...
What is Podcasting?
"Hey Bob, what's a podcast? Is this some kind of broadcast just for people with iPods?"...
Phishing Scams
"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...
What is Web 2.0?
"I keep seeing articles that mention something called Web 2.0, but they never give a good definition. What is Web 2.0? How is it different than the one Al Gore invented, and when is Web 3.0 coming?"...
Recover Deleted Files
It's happened to all of us at some point. One stray mouse click, and poof! You've deleted a file that you did not mean to. But must it really be the final goodbye to that file? Happily, there are tons...
Download Movies
"I've been using Netflix to rent movies by mail, which is okay, but with high-speed connections so common now, why can't I just download movies I want to watch from the Internet?"...
Top Ten Tech Gadgets
Looking for some uber-cool gadgets to trick out your personal computer? Here are my picks for the top ten gadgets, guaranteed to make everyone else in the office (or home office) jealous......
Online Shopping
Have you experienced the frustration of making a purchase, only to find that very same item offered somewhere else at a lower price? Smart shoppers can eliminate this problem by using online comparison shopping tools and coupon finders before the...
Convert WMA to MP3
"I have lots of music in WMA (Windows Media Audio) format but I want to convert it to MP3 for my iPod. How can I convert WMA to MP3?"...
Free Office Software
"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...
Converting Vinyl Records to CD
For seasoned audio purists, nothing compares to good old-fashioned analog recordings on vinyl records. But those old records are fragile... here's an illustrated step-by-step guide to help you convert vinyl to CD so you can enjoy them for years to...
Social Bookmarking
"What is social bookmarking, and how is it different from a regular bookmark or favorite in my browser?"...
What is Second Life?
"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...
Upgrade to Vista?
"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...
Download With Bittorrent?
"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...
Free Calls With Skype
"My friend has gotten rid of his landline phone in favor if something called Skype. He claims he can make free calls all over the world. What exactly is Skype, is it really free, and is it legal?"...
Free Satellite TV on PC?
"I saw a website advertising software that's supposed to give you free satelite TV on your PC. The program costs $40, but they claim it lets you watch hundreds of live worldwide channels free of charge. Sounds too good to...
Garbage From Printer
"When I start up my computer, the printer starts printing out a bunch of almost-blank garbage pages, containing hearts, smilies and lots of other gibberish. I don't know why it does this, and don't know how to stop it. Can...
Hide Your SSID?
"I have a wireless network at home, which lets me get an internet connection on my laptop all over the house. But I'm concerned that neighbors or people driving by can hack into my computer. A friend said that hiding...
Is Genuine Advantage Spyware?
"I read in another newsletter that Microsoft's Genuine Advantage for Windows is spyware. Microsoft seems to be forcing it on me every time I try to update my system. Is Microsoft trying to poke into our private files with spyware?"...
Wireless Printing
I have a laptop with no printer attached. But I do have a wireless network in my home, and one of the desktop computers on the network has a printer. How can I print from the laptop, over the wireless...
Revealing Your Email Address
Last week I did a search for dolls (I'm a collector) and accidentally wound up visiting an adult site that sells dolls of a very different sort! Now it seems like I'm getting a lot more adult-related spam than ever....
What is Broadband?
"I see commercials on TV telling me to switch to broadband, but I'm not sure what that means. They talk about DSL lines, cable access, satellites and megabits, which further confuses me. I've had dialup access through AOL for years...
Is Firefox For Everyone?
Oh my... I can see the rotten tomatoes flying my way already. But I have a confession to make. I've tried Firefox on numerous occasions but I'm sticking with Internet Explorer, at least for now......
FireFox Extensions
"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...
Too Many Spyware Scanners?
"I downloaded a spyware scanner, which detected many problems. I then had to pay for the software to fix all the problems, which I did. But... since then my computer crashes often and I cannot get into some web sites....
Convert iTunes Videos to MPEG
"I purchased videos on iTunes, but I can't play them on my video player, because they are in some 'protected' M4V format that only works on iPods. How can I convert iTunes videos to MPEG or WMV format so I...
Emailing Photos
"Emailing a group of 4 or 5 JPG photos from the 'My Pictures' folder is no problem. But Emailing a group of 50 seems to clog the system for ever and nothing actually sends. The pictures are taken with my...
Wasting Bandwidth?
"A friend asked about downloading a file from a website and going to bed while the file downloads. If the download finishes and I'm still on that site without actively doing anything for hours, does this waste that site's bandwidth...
AOL for Free?
"I read somewhere that AOL is going to stop charging for their Internet service and make AOL access free. Is that true, and if so, are there any gotchas I should now about?"...
Red Fist Appears
"When on some websites, if I click on a link a "red fist" icon appears next to my pointer and I am not redirected to that link. What is this red fist, and how can I access those links?"...
LimeWire - File Sharing
"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...
Spyware or Virus?
"I had an anti virus program by McAfee but uninstalled because it was bogging my computer down. I now have anti spyware software, so do I still need to get an anti virus program? What is the difference between viruses...
Linux Help
"I've heard a lot of buzz about Linux as a free alternative to Windows, but have hesitated because it seems a little geeky. Can you recommend an easy way to get started with Linux?"...
Spam Blocker
"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...
Stock Investing
If you're a stock market investor, there lots of great resources on the Net that will help you keep tabs on your stock portfolio, keep up with the latest market news, do company research, and even do your trading online....
RPC Server Unavailable
After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...
Banning Myspace
"My school has banned Myspace, so we can't access it from any computer in the school. They are also making new rules about what we can post on our private Myspace profiles. One kid got suspended for criticizing the principal...
Remove PurityScan
"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...
Weather Forecast
"I know there are plenty of websites where I can go to find the weather conditions. But can I get my local weather forecast delivered automatically to my desktop or inbox every morning?"...
Photo Printing and Sharing
To say that digital cameras have revolutionized photography would be an understatement. It's not just the way we take pictures that has changed, but photo printing, photo storage and photo sharing have all gone digital as well. Free digital photo...
CDROM Icon Missing
"When I go to My Computer the CDROM and DVD icons are gone. They were there yesterday, and working fine. It seems like this happened after I removed some CD burner software. Now I can't install anything from a CDROM,...
Buying a Computer
"I teach senior citizens in a community based computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget. What...
Remote Assistance
"My friends often call or email and ask computer questions that are hard to answer without actually sitting in front of their computer. I've heard radio commercials for a product that lets you control another computer over the Internet. But...
Take A Screenshot
"I want to take a screenshot of my screen and save it in a graphics file, so I can email it to a friend. Do I need to purchase or download special software to do this?"...
CDROM Tray Opens
"My CDROM drive door keeps opening and closing by itself without prompting. Do I need to change a setting or is my computer possessed?"...
Secure Your Computer!
Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......
Is Google Desktop Evil?
"I got a warning from a friend who told me not to use the Google Desktop program. He says it will secretly make copies of my personal files and send them to Google's own servers, and from there they could...
Blocking Myspace
"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...
Send a Free Fax
"I don't have a fax machine, but I've heard that there are places on the Web that will let me send a free fax. I visited one site but they wanted my credit card to open a free trial account....
Myspace Graphics
So you have a Myspace profile... big deal, so do 70 million other people. What will set yours apart from all the others? Myspace Graphics! Here's how to add graphics to your Myspace profile......
Genealogy Research
"I've recently become interested in researching my ancestors and creating a family tree. Can you recommend any good software or websites where I can do genealogy research?"...
Windows on a Mac
"I've heard that Apple is now making Mac computers with Intel chips, which power Windows PCs. Does this mean I can now install Windows on a Mac?"...
System Restore
"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...
Reformat hard drive under XP?
"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...
Sharing a Printer
"I have two computers but only one printer. I understand there is a way to share the printer so both can print to it. Can you tell me how to do that?"...
What is LSASS?
"When I run Task Manager, I see a process named lsass.exe that is active. I'm worried that this might be a virus... should I get rid of it?"...
Going Viral - Internet Classics
Ever since the Web went graphical in the early 1990's, there have been people motivated to create websites that exist only to be amusing, annoying or completely useless. And like a car wreck, we just can't keep ourselves from looking...
Missing or Damaged DLL files
"When my uncle's PC is powered up he gets message CAN'T LOAD MSMGR32.DLL -- I have to click on it three times until the message no longer displays. Is there a way to keep the message from displaying, or do...
Computer Restarts Itself
"My PC running on Windows XP frequently restarts it self for no apparent reason. Any files or internet pages I have been working on are lost. The PC reboots to the desktop and I have to redo all my work....
Hard Drive Makes a Clicking Sound
"My hard drive is making a clicking sound. It started recently and seems to be getting more frequent. Sometimes I hear a repeated click-whir sound and then the computer locks up. Does this mean my hard drive is going bad?"...
Identity Theft
Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...
Best Educational Software and Technology
My youngest daughter learned phonics and reading skills on my lap at the age of three, then went on to read every book and encyclopedia in the house. We had to go to yard sales, just to keep up with...
Create a Blog
"Blogs, bloggers and blogging... they seem to be everywhere I look. I have lots to say, but I'm not a techie and have no idea how to start my own blog. Can you help?"...
How to Stop Spam
It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...
Red X appears instead of image?
"Sometimes in my emails or websites, the images do not appear, but a little red X shows up. Can you tell me please how to correct this?"...
Setting Up a Website
Will Rogers said "Buy land... they're not making any more of it." In a way, the same is true of real estate in cyberspace. So let this be the year you get your own website, whether it be personal or...
Convert iTunes to MP3 Format
"I've purchased a bunch of music from iTunes and have enjoyed listening to them on my computer. But my portable music player is not an Apple iPod, so I can't take my songs with me. Is there any way I...
Home Networking
"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...
Best and Worst Video Games
"My ten-year-old son is excited about video games, both online and offline. Like any good citizen of the planet, I want him to have fun and learn to kill aliens, but I worry about some of the graphic violence and...
Convert VHS to DVD
Let's face it... your old VHS tapes with treasured family memories won't last forever. Even if the VCR doesn't eventually jam and eat the tape, a VHS recording uses fragile magnetic tape that degrades over time -- whether you watch...
Should I Buy Anti-Spyware or Anti-Virus Software?
"Task Manager shows I have 50+ processes running, and I have no idea which ones are slowing down my system. Should I regularly run SpyBot, AdAware and other freeware, or should I pay for a supposedly better program? I read...
Computer Humor
"Every day I get the same lame jokes in my email that have been making the rounds for years. Are there some websites you can recommend for really good computer humor?"...
Low Virtual Memory
"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...
The Best Free Software
"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...
Windows XP Security Tips
"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...
One Laptop Per Child
Nicholas Negroponte has a dream... to provide a laptop with internet access to hundreds of millions of children in developing countries around the world. Negroponte's "One Laptop Per Child" is a non-profit group that has been working for several years...
Online Shopping
I still meet people who tell me they've never purchased anything on the Internet. I always tell 'em that it's safer to use a credit card online than in a department store, and there are so many tools to help...
Digital Music and Lyrics
Remember the good old days of Napster & Cohorts, when you could illegally download your favorite music all day long, while thumbing your nose at the greedy record companies? Ahhh, the memories......
Cannot Access Secure Sites
I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...
Keystroke Logging
A friend of mine believes that her husband is chatting through email and IM's with other women. Is there any way to track the IM's or emails on her home computer?...
Free Internet Software
So, you've got a web browser and an email program... Is that all the Internet software you'll ever need? Maybe, but first take a look at some of the nifty tools that are reviewed in this article. I think you'll...
What is Windows OneCare?
Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...
Sending Scheduled Emails
I want to send friends my weekly sermon, but I'll be on sabbatical for the next few months. I've written most of them out already and I'm wondering if there's a cheap or free way to send these out on...
Get an Uninterruptible Power Supply
"During stormy weather the power often flickers in my home, causing my computer to reboot. And of course I lose whatever I was working on at the time. I've heard that an uninterruptible power supply will protect my computer from...
Does IP Address Reveal my Physical Location?
"Can someone track a user (name, home address, etc.) simply by having their email or IP address? The reason I ask is my kids play some games online, and these sites sometimes have a chat area, where the players can...
Internet Innovators: Dave Taylor
Back in 1995-96 I worked for BoardWatch Magazine, covering the world of Bulletin Board Systems and the fledgling Internet. One of my favorite parts of that job was interviewing prominent netizens of the day. Some may boast about being self-made...
Backing Up Your Files
Sooner or later, something terrible will happen to your hard drive. That's not a very happy thought, but the good news is you can survive a hard drive failure with only minimal inconvenience -- if you back up your files....
Do I Need a Firewall?
"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....
Do I Need a Registry Cleaner?
"My computer seems to get slower and slower. A friend told me to clean my registry. Will that really help, and how can I do that?"...
Internet Connection Fails
"I am using XP home with a cable modem connection, and quite often using while online, I get the error of can't find the server. I just lose my internet connection, and it says my TCP/IP needs resetting. How do...
Removing Winfixer Popups
"I've been getting those very annoying Winfixer popups. My popup blocker is set to High. I have Ad-Aware, Spybot Search & Destroy and even Microsoft AntiSpyware. But no matter what I try they keep coming back. I’ve searched for help...
Do Computers Get Tired?
"Sometimes my computer acts weird when it's been running for several days. I've heard about something called 'electron buildup' but I'm not sure I should take it seriously. Can electronic devices really suffer from fatigue if they're on too long?"...
Content Management Systems
I am trying to find out about Content Management Systems. I am familiar with html, but want to build a bigger web site with user registration/permissions, bulletin board, blogging, etc. Do you have any recommendations for a CMS for novices...
Clearing Browser History
"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...
System Hangs
My system with a P4 processor and 1 Gig of RAM hangs quite often. I run Task Manager and it shows 100% of CPU use each time it hangs. This usually happens when opening or downloading PPS files. I'm running...
Saving Word Files as HTML
"When I use the 'Save As' feature in Microsoft Word to save a document as a web page, the resulting HTML is a bloated mess. Is all that formatting stuff really needed? If not, is there a way to get...
History of Linux
"I know that Linux is an alternative to the Microsoft Windows operating system, but when and where did it originate, and why is it free?"...
Too Many Emails?
Does having too many emails in my inbox cause my computer to freeze up?...
Firefox Plugin Problem
A few months ago my FireFox autodownloaded a plugin called Zoomin. They then advised me that they had done this by a popup which instructed me to "click here to continue". When I clicked, the thing hacked my homepages (11...
Make Windows XP Run Faster!
"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?" I...
Email Sent Multiple Times
"Bob, When I send a large attachment, it keeps on resending to the recipients several times. Can you explain to me why this happens? If I notice it is sending more then once sometimes I can delete the email from...
Blue Screen of Death
"I wonder if you know what it means when a dark blue screen comes up saying Windows has encountered an error. It shows "Bad Pool Caller" and a lot of things about reinstall. The tech info is "Stop" with lots...
How Does a Virus Spread?
"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...
Program Loading Order
Windows XP seems to rearrang the program loading order at every boot. My problem is that I often find that my computer is connected to the Internet provider before anitvirus, antispyware, and system monitoring programs have loaded. Is there any...
Magnify the Screen
Bob, is it possible to change the size of the icons in the Quick Launch bar? I know someone who is not seeing so well and I want to make the icons larger. Is it also possible to make the...
Spyware Removal
Norton AV just found adware and told me to go the adware site to get uninstall directions. I downloaded the instructions to a floppy, had NAV scan the floppy and it reported that the adware is on the floppy. Is...
Blue Security - Spam Solution?
"BlueSecurity.com has a bold plan to go after spammers. Have you reviewed this outfit? If so, what say you about it?"...
Hard Drive Crash
I have a Maxtor 160GB hard drive that has crashed and won't boot up. So I figured I would put in another hard drive and load up XP on it to boot and make my old hard drive a slave....
Mozilla Interferes With McAfee
I switched to the mozilla browser as you suggested, but I am not able to download updates any more. For example, I have McAfee Antivirus software, and when it needs to be updated, I get a message saying that Mozilla...
Can't Delete from CD-RW
Whenever I try to delete a file (or folder) from my CD-RW disk, I get an error message saying the file cannot be deleted because it is read-only. Changing the attribute doesn't help because the "read only" designation is automatically...
New Emails in Trash Folder
I have an e-mail "notifier" and it says "Hey you've got mail". Lately some emails have not been showing up in my Inbox, but sometimes I find an unread message in either Deleted Items or Drafts folder. Can you help...
Laptop Monitor is Dead
My old IBM laptop monitor still "glows" but I can't see anything; I guess the video gave up the ghost. However, I can hear all of the normal things when I turn it on. It served me well but I...
Virus Ruins Hard Drive?
The Geek Squad claims that my computer has a virus that has ruined the hard drive and that it should be replaced. I just can not see software ruining a hard drive, the machine still functions. Can this be true?...
Is FTP Secure?
"I got a warning that FTP was not secure any more and that I should go to WinSCP for a fix. I am not very tech-savvy, so I depend on you to keep my computer healthy. So - is this...
Free Virus Scan
"My computer has been acting strangely... at times it's very slow and I'm getting lots of popups. I'm afraid I have a virus, and the anti-virus software that came with my computer has expired. Can you recommend a good (and...
Copying Old Hard Drive to New PC
"When I buy a new computer, how do I transfer everything from the hard drive on my old computer? I enjoy the Tourbus and appreciate all the information you provide." If you bought a new computer, or just a new...
Spyware Tools Conflicting?
I've heeded your advice on keeping up to date with security patches, update my antivirus, run Spybot S&D, and Ad-Aware every week. I just added the Micorsoft Spyware Beta program, and now Spybot reports two "security risks". Two registry settings...
Icons in the System Tray
"I have a large number of icons in my system tray (in the left hand lower corner of the screen) which I don't use and would like to remove. Do they in anyway slow down the computer?"...
Screen Flicker
"My screen flickers - messages jump up and down. I checked with the AOL techs and they told me to increase my art capacity (or something like that) so I did. That corrected the problem. Then I signed on to...
Making Windows XP Start Faster
"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...
Spammer Using My Email Address!
"Occasionally I get a bounced, or rejected email sent by someone else, with my email address in the From line. Do I have reason to be concerned? Comcast techs say it is just spam. I find that very weird."...
Can I Delete This File?
"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...
Removing Files from Hard Drive
"My computer is 5 years old and it freezes up and shuts down on me at times. So I am considering buying a new one. How do I get rid of any files on it before I donate it to...
Can't Delete Email in Outlook Express
"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes....
Downloading Security Patches
"I get messages informing me of viruses and asking me to download patches at www.spw5e.com and www.updatepatch.info. Are these downloads safe?" Ackkkk, NO! Run for the hills!...
MS Fax doesn't work with XP SP2
"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...
What is ASCII Art?
Have you heard the term "ASCII art" and wondered what that's all about? Long before the advent of the Web and all of its glittering graphics, people were creating computer graphics of a different sort that required no special hardware...
Help with Basic Linux Commands
New to linux? A reader today said "I need to know some of the basic commands for a linux server that I accquired." Turns out I wrote the book on Linux. Well, one of them anyway......
How can I avoid computer viruses?
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
Where Can I Download Linux?
I hear people saying that Microsoft is evil, and I should switch to Linux. What is Linux, who should use it, and where can I download Linux for free?...
Spy, Counter-Spy
Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....
Do I need anti-virus software?
I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...
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