Can You Trust ScanGuard?

Category: Anti-Virus , Software

A couple of readers have recently asked me about a new program called ScanGuard. One said: “Hey, Bob. Just ran across this on the internet. Article makes it sound really good – maybe too good. Also, what other alternatives are available that do the same thing? Appreciate all the good work you do and the information you share. God bless, Elwyn.” So let's take a look at ScanGuard…

Review of ScanGuard

The item in question is ScanGuard, a PC cleanup, optimization, and protection program. It’s a very new program; according to Whois records, the site came online in June 2016. I don’t find any discussions of ScanGuard earlier than September.

As for the company behind ScanGuard, all I can find is a reference to “a highly regarded Microsoft Solution Provider.” No “about” or “contact” links on the site. That’s a huge red flag. I have no idea who I might be doing business with. Normally, I would stop right here and surf far away from ScanGuard. But Elwyn and other readers would like to know how well it works, so here goes...

My advice is to install strange, suspect software on an old PC that I would not mind re-formatting if the software turns out to be malicious. In fact, I’d re-format the drive even if I didn’t detect anything fishy; something may be lingering deep in the background. At the very least, I would create a Restore Point just before installing ScanGuard, in hope of being able to restore my PC’s settings and files to that time when I am done playing with SafeGuard.

scanguard software review

Installing ScanGuard goes a little too fast for my liking. There is no licensing agreement to read, no “I accept” button, no “cancel” button. A corporate lawyer would never allow those items to be omitted. There’s no “Advanced” page where a user can choose the installation folder, where he wants shortcuts placed, and so on. Once you click on ScanGuard.exe, installation proceeds almost without pause. I feel I’ve lost control, and I shouldn’t feel that way.

Now ScanGuard wants me to register, creating an “online account” in the process. Unlike any other site, ScanGuard does not insist that I re-enter my username or password to confirm it. Genuine sites really, really care whether users get registered. Rogue sites do not; they just want you to enter the “standard” password that you use on all or most of the sites you visit regularly. So I enter a password that I have never used and never will use. There are no rules; a password can be any weak thing.

Testing the Program

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Finally, I can clean and optimize my system. ScanGuard claims to perform four functions: Antivirus, System Boost, Disk Cleaner, and Web Security. I was not impressed by the Antivirus module; out of 27 files it flagged as “potentially dangerous,” the first five were innocuous, so I stopped there.

The only review of ScanGuard that I could find comes from a brand-new site called Top10BestAntivirus.com, which was registered in October 2016. Warning bells went off right away, when I saw that the top 2 items here are TotalAV and ScanGuard, two unknowns that have the same domain registration information. The reviews for both are glowing and vague, and the other products listed are all affiliate links.

Here's another odd thing I found while researching this software. The domain name for ScanGuard (scanguard.com) is listed as "for sale" on several domain marketplaces, with prices ranging from $10,000 to $22,800. Hedging their bets? Very odd, to say the least.

I would not use ScanGuard or recommend it to anyone. The company is sketchy, and it seems pretty obvious that the "review" site mentioned above is a thinly-veiled shill for the product. The product is crude and not user-friendly. There are much better alternatives, and they are free.

You can find my list of recommended Internet security tools in my article Free Antivirus Programs. For the past few years, I've been using the free version of Avast Antivirus, with an occasional scan using MalwareBytes AntiVirus, and this combo has served me well.

My advice on “system optimizers” is to stick with the tried and true. Advanced SystemCare cleans, optimizes, and protects very reliably. CCleaner is another tool that I've mentioned several times on this site. I also recommend Privazer, a tool packed with utilities to keep your PC in top shape.

You are unlikely to stumble across a brand-new antivirus or system optimizer tool that’s even slightly better than these established competitors. Why pay for something you can get for free? And why risk your privacy and security on an unproven entity? Your thoughts on this topic are welcome. Post your comment or question below...

 
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This article was posted by on 10 Nov 2016


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Most recent comments on "Can You Trust ScanGuard?"

(See all 138 comments for this article.)

Posted by:

Lynda Harding
18 Mar 2017

My computer was frozen last night by a third party and gave me a number to unlock it, as i was panicking i phoned the number up and they went through all my files etc and told me that my bank cards etc money can be taken and i had a lot of warning signs and alerts, they then said it would cost me £300 to unlock my computer, I told them i never had the money and turned off the computer. it worked ok this morning but would not let me get on internet, i fell for this scam before and had to buy a new computer, what i am getting at i bought this scanguard today because i thought they where ok :( and after lastnight i did not want to go through that again...


Posted by:

victor kuss
23 Mar 2017

On NO ACCOUNT put Scanguard on your computer. Scamguard would be a more correct title. It purports to be a virus protection programme, but instead places a serious number of malware virus programmes on your hard drive. How many, you might ask.? Wait for it. I ran my free Malwarebytes programme after placing Scanguard on the PC. This freebie located 1, 380 - YES 1,380 items of malware, all bearing the name scanguard. I was really, really pissed off, angry, feeling so foolish. STEER WELL CLEAR !!!!!!


Posted by:

SA Graver
01 Apr 2017

As soon as I saw this story and looked at the images associated with the story I knew something was not right. I googled "Is ScanGuard fake?" which brought me to this site. It appears to me that the screens shown in the story were pretty much exact copies of AVG's interface with a few minor text changes. That is what caught my attention. I was 99% sure this was a scam even before reading this page. Anytime they make you watch a video with no controls to forward, pause, etc. and they continuously refer to some new fantastic thing but will not tell you what it is... It is almost always a scam.


Posted by:

abk
03 Apr 2017

Thank you for sticking to honest reporting. No alternate news. I have bookmarked you for future references! Thank you again!


Posted by:

John R
15 Apr 2017

Totally agree with you Bob, Advanced system care,
CCleaner, Malwarebytes and a good antivirus.
I use Bitdefender which I get online cheap.


Posted by:

Joanna A
16 Apr 2017

Glad I read this!I saw ScanGuard advertised on Facebook and never thought twice about it being a scam after seeing several glowing reviews. However, having come on my computer to install ScanGuard now, I thankfully clicked into this article first. I definitely won't be installing it now! I've never heard of you but you're obviously 'in the know'. Thanks for the advice!


Posted by:

Blair Fraction
18 Apr 2017

There was no way that I would even entertain downloading this or anything else to my phone, tablet, or labtop without consulting with you first because YOU ARE THE MAN, THE NUMBER ONE MAIN MAN IN YOUR FIELD!!!!!!! Thank you.


Posted by:

John
26 Apr 2017

Thanks for helping me avoid a potential minefield


Posted by:

Bob
10 May 2017

Bob, this has been advertised on Yahoo for a long time. I was suspicious of it the first time I saw it. Please take time to click on the article on Yahoo news to see something fishy. At the bottom of the 'sponsored' article are some 'random' comments that are supposed to be from their Facebook page. The commenters names are highlighted. Click on any name, or all of them and when you do you will get a box pop up for you to download their product instead of anything about the comment or anything else. I thought it was not legal to post endorsements that is fake.


Posted by:

MrDaveH
11 May 2017

Wish I`d seen this article before I foolishly purchased this AV. I was also fooled by the reviews. It cost me £3.59, a strange an rather cheap amount for something so good I thought.
When I checked my bank statement, it was paid to Antivirus helper. Cut a long story short, on the 6th of April another £9.59 was taken from my account, again paid to Antivirus helper. The online support was non existent, so I contacted my bank(Santander) who said that they would stop future payments to this company. I also cancelled my Debit card. Forward to the 6th of May ANOTHER £9.59 was taken from my account, this time paid to Scanguard.

Back on phone to my Bank, who explained that this possibly could happen just by applying under a different name. I did ask why the payment still went through after cancelling my Debit Card. The explanation was, the sixteen digit number on the front stayed the same, even though the expiry date and 3 digit on the back had changed , they was still able to get around it. The Bank refunded me and suggested that I completely block my Debit Card and issue me with a new one with a diferent number which I have done.


Posted by:

John DH
14 May 2017

Hi Bob, I just read your article on Scanguard and went to look at the site as it has come up as a No.1 in a newspaper in the UK. If you look at the site it is a UK based company but you have to look at the legal bits to see it all Scanguard, SS Protect Limited (Scanguard), Larch House, Parklands Business Park, Denmead, Hampshire, PO7 6XP, United Kingdom United States - 1-844-304-6775 United Kingdom - 0333-370-6568 Europe - 0044-333-370-6568 Australia - 1-800-190-946 Canada - 1-844-304-6775 International - 001-844-304-6775 SS Protect Limited. Company Number 10161957. John DH UK


Posted by:

John DH
14 May 2017

I searched the company and it makes interesting reading as almost nothing is recorded. It has a lot of linked companies via the Director and has been registered for about 1 year. I cannot believe that a piece of software "this Good" could have been developed in such a short time. I have also written to the legal dept of the newspaper that has this item identified as the NO 1 Antivirus".


Posted by:

Job Brüggen
17 May 2017

Incredibly annoying this kind of scams. It looked already highly suspicious so checked the internet and came to this site.
Thanks Bob.


Posted by:

Peter McAlley
18 May 2017

The thing that really concerns me with Scan Guard is that it it advertised on the Skype Home Page. I would have thought that Microsoft would have more integrity than to permit a suspect product to be advertised and, by association, endorsed by them.


Posted by:

Sue Von Bargen
26 May 2017

I was looking at ScanGuard when I found your site and so I won't be down loading. Do you look at the comments? The one from Smith Ella May 17th needs to be removed unless it is there for comic relief. Thanks


Posted by:

Jimmy Garner
27 May 2017

When I read on their site, explaining how great they are, I read this : "Product Manager, David, from ScanGuard, explains" Any site that will not disclose the last name of someone touting their product is always suspect. My research lead me to Bob's site and after reading other users comments, I feel my suspicions are validated. Thanks for the good work Bob.


Posted by:

Ruben Rodriguez
14 Jun 2017

Thank you Bob for thorough explanation.


Posted by:

Dwayne Hunt
01 Aug 2017

I usually get somewhat verbose when commenting on Ask Bob Rankin, but not today. I ask the following question: If all comments are previewed, why did the two comments touting Dr. asumo and Dr. OKOSUN
get through the editing process? They are, at first glance, either a joke or an attempt to promote a fraud. What say Mr. Bob??????

EDITOR'S NOTE: They are gone now, and filtered for future attempts.


Posted by:

JohnD
11 Aug 2017

Looking at the "Facebook comments" section of the site, it looked fake. I tried to click on a "comment" icon and the program immediately loaded itself onto my computer and asked me if I should Run or Save. I should've run, fast and far. I never asked it to load and I feel like my privacy and freedom of choice have been violated.

I'll see if it deletes as easily as it loads. Thanks for the review!


Posted by:

Geopeto
10 Sep 2017

Just a bit of info, at first i liked the program and paid the $49.95, i very quickly learned that their $49.95 annual fee would be $149.95. Also the 5 computers i loaded it onto began to have BIG problems, a tech professional told me it was SCAMGUARD, STAY AWAY form this POS!!

There is NO information on cancelling and NO contact info on their site. i have spent a lot of time figuring out how to get rid of these scam artists. Luckily i used my paypal account which has a cancel auto payment feature. I would have cancelled my Debit card and gotten a NEW one had i not found this.


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