Replace Your Landline With MagicJack? - Comments Page 3

Been using for over 6 years now as a second line. Earlier comment about about not all USA tel numbers being free to call is true, however that being said, it only occurred on one number ever in all these years. Free Android app also works fantastically. I tried an experiment on a recent trip to Norway with my unlocked smartphone. I decided not to purchase a local SIM card for tel service. I call forwarded my land line to my MJ number. Any incoming calls were answered by me when I was in a WiFi area in Norway. When I was not in a WiFi area, my hard drive in my email was automatically saving wav files of unlimited length messages that I could review and respond to at my leisure. UNBELIEVABLE VALUE and UTILITY imho. I live in the woods and cell service is spotty. AT&T better than Verizon, but both weak enough to require a land line.

I was prompted to order Magic Jack about 2008 or so, after Sprint had charged me $35 for a 20 minute landline phone call to London. I have used it successfully since that time, with very few issues. My calls to their customer support were handled professionally and enabled me to continue using MJ with no interruption..price is def. right!!!
BTW-- they advertise that you dont need a computer to use their product...that's misleading because you do need an internet connection..if I am not mistaken...

I used MJ for ~5 years but then the sound quality got worse , i tried to resolve this by calling tech support and spent 20- 40 hrs of my time but could not improve sound quality , so I switched to ooma , can get device for ~ $80 but then there are monthly charges for fees ~ $6/month or $72/yr
however the sound quality is much better than I had on MJ

John T- You say you see no reason to have a cell and another phone. I offer my congratulations​ on never misplacing your cell phone.

MagicJack was a big disappointment to me. They said they couldn't port in my landline phone number, yet another cell company (Republic) did so with no problem. I had had that number for nearly 40 years, so that was important to me! When I wanted to cancel my service, they didn't want to provide a refund, and I considered it false advertising. Would NEVER recommend them. I still get notifications once in a while that there are a few seconds of unrecognizable noise on my account's number.

20 bucks! thought it was a joke, so I bought it to spoof my friends with. I've had it now since '07' and couldn't be happier. I kept my land line for 3 years just in case it was a no go and wasted about $1300 paying ATT. I ported my home phone number to another device and I did everything online and have never needed to call customer Service.

I have two Magic Jacks. One is the original Magic Jack, and the other is a Magic Jack Plus.
One is our primary number, the other I use for an office line.
They work well. My principal complaint is that they refuse to support the Nomorobo service. Robo calls are becoming an increasing annoyance, and the government is unwilling to force the phone carriers to do something about it.

Over the years I have had three MJs because they would die for some reason and rather than waiting for Customer Service to send a replacement, I would just go and purchase another one. As another reader mentioned, Customer Service is terrible to deal with and it's all in chat form meaning you have to type, and their reps seem to use the hunt-and-peck method when typing, so it takes a long time for any problems to be resolved. When we moved to Florida and could only get a slower Internet connection (10mbps), calls sounded garbled like being underwater and almost each call ended up dropping at some point. As long as the internet connection is a faster speed, then it it's terrific. I hate forking out $35 dollars a month for the landline but as long as I'm stuck with the slow internet connection, I will have to stay with the telephone company. As a long-time MJ user, I'd like to offer the following advice: if you think there is something wrong with your unit, it is usually MJ's electrical plug that quits working. Buy another another one into which you can plug your MJ unit. Other plugs generally survive a lot longer than MJ's plug.

So this covers in the US long distance too?

How many phones can I use if I buy magic jack I need to be able to use two phones three would be better but would be happy with two can magic jack be plug into commputor with one main phone and and one into output main phone upstairs and one down stairs in basement output please help me with these questions

I had a magic jack when it first came out but found I didn't travel as much as I thought I would so It didn't get much use. Now I have Vonage and right before I moved to Thailand they came out with an option that you can port it to your mobile. I can call US numbers and they can call me at a phone number in Tacoma WA. For most people that's a free long distance call. For me calling from Thailand to the US it's almost a necessity. The per minute costs would be staggering. It costs about 30 something dollars a month and is very well worth it. Oh yea, it only works when I have internet but that's not a huge problem.

I have had Magic Jack for many years.. I have also had Vonage at a rental in Mexico. . I found them to work equally well. I am an avid believer in Internet phones due the excellent performance, but primarily due to the major cost savings. I believe most of the problems people are discussing are due to bad internet connections or phone problems. I have never had to call either service for a problem.

In regards to a post by Jerry on,
18 May 2017 he stated
"we pay with a five year plan which averages out at 19.95 a month".
Sorry that is incorrect for if you pay for the
5 year plan that's $99.75 so divided by 5 years= $19,95 per year, then divided by 12 months=
$1.66per month!
Not $19.95per month as stated. Also there is no month to month fee's after you pay for your service plan 1 year or 5 year etc. for anyone that is just learning about MagicJacks.
Just wanted to correct the post I seen easy to do.
Take care.

i paid 19.99 to have my old phone #back When will I GET IT?

Can i keep my current provider until i see if Magic Jack will work?Will I have to keep my modem on all the time for Magic Jack or just until I register and activate it? Thanks.

If you are using your phone line for internet, you can go Dry Loop cutting off ones phone line.
Doing this will still supply internet connection plus hook up to MJ. DON'T CANCEL YOU PHONE BEFORE MJ
IS ESTABLISHED.

I have had MJ for about 3 years and no problems other than some static from time to time. then in September this year no more home phone line. Though MJ will work if I plug it into my computer but now I get voice messages through my email but can not call home or call out on my land line. Apparently 2 ports are now closed 5060 and 5070, and neither MJ or Comcast seem to be able to help port forward or open them for me - I have tried through my modem/router, but does not work. So I will be moving to a phone co.

Garbage. The customer service is non-existent. Nobody can ever hear me when I call. Useless. I cannot even get voicemail to go to e-mail anymore since a replacement piece of garbage was sent to me in Oct. The only reason I have kept this service was for the voicemail to e-mail option, and now that isn't even available, so it's time for me to dispute the charge for this toy via my credit card company.

I've had NetTalk for several years and I've been happy with it. I pay around $30/year and no add-ons.

I recently replaced my wi-fi modem and my new modem doesn't work very well with my old NetTalk; I'm reading reviews for MJ and other devices to replace it. So far, I haven't found great reviews on anything, but it's obvious consumers despise MJ's customer service.

I read the terms and conditions and it does say you have to use it reasonably and that means in an hour's time of talk, you are cut off. Maybe you can get that call back, maybe not, have to wait about 5 minutes and retry. I don't like that at all. I rarely get to talk to my brother so we gab for a long time. I use it as a USB to my computer and it stays cool to the touch and mounted a dect 6 phone on the wall next to the computer--couldn't be happier with the clear sound on a real phone. You have to have a Dect 6 phone or you will have problems. And, the power supply, the thing with prongs, are cheap and can damage your MJ device. See youtube for that. I get 911 for free because it depends on your city. I really love it. It has a lot of pros to cons. If you need customer support, check the internet first, they are mean at this company but it is owned by an Israeli company and I tend to think their employees hate Americans.