 |
.Need tech support? Go ahead... Ask Bob about computers, technology, gadgets or the Internet! |
Search For Tech Help
|
Ask Bob Rankin search results: Office
Free Fax Number
"Every once in a while, I need to receive a fax, but I don't have my own fax machine. It's embarassing to tell business contacts that my fax number is the local Kinko's, and it's a hassle to drive there...
Geekly Update February 22
Here's your Geekly Update for this week, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......
Should You Get 64-Bit Windows?
Most computer users, and new computers sold, use 32-bit technology and can only run 32-bit Windows. But faster 64-bit computers and 64-bit versions of the Windows operating system are also available. Is moving to 64-bit Windows the right move? Let's...
What is the Apple iPad?
After months of rumor and hype unrivaled since Windows Vista was conceived, Apple finally revealed the final form of its iPad tablet computer on Wednesday, January 27, 2010. What's it all about, and what does it mean to you?...
Are Online Backup Services Safe?
The recent hack of Google by Chinese espionage agencies has raised concerns about the security and safety of online backup services. Is the protection provided by Mozy, Carbonite and other popular backup services enough to keep your files safe from...
Wireless Networking
Wireless networking has become the standard in homes and small offices. A wireless network eliminates cable clutter; makes it easy to move computers, printers, scanners, and other devices to convenient places as needed; and provides visitors with quick access to...
Backup Software
"Do I really need backup software? Hard drives are so much more reliable now than years ago, so a good drive should last longer than the useful lifespan of a computer. Right?"...
Hubs, Switches and Routers
Many people wonder what the difference is between a networking hub, switch, and router. Some people don't know and don't want to know. But if you need to know, here is what you need to know......
Antispam Tools
Spam is a huge problem on the Internet. For many years now, well over half of all email traffic has been spam. Spam wastes much of the Net's bandwidth, slowing down legitimate traffic. On the personal level, few things irritate...
Free Alternatives to GoToMyPC
If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...
Free Teleconferencing
Voice teleconferencing remains a staple of business despite the proliferation of alternatives such as email, instant messaging, and webinars. When you want a meeting but can’t get everyone together in the same room, it’s natural to call for a teleconference....
Inexpensive Computer Upgrades
"My computer is showing signs of age, but I can't afford a new one. What hardware upgrades do you recommend to improve speed and usability for those with older computers?"...
The Droid Phone
There's a certain segment of the population that is addicted to gizmos and gadgets. They're always waiting for the Next Big Thing. Those people are anxiously awaiting November 6, 2009, when the Motorola/Verizon Droid smartphone will be released to the...
Transfer Programs from XP or Vista to Windows 7
"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...
Print to File
"Often I compose a letter in Word, then paste the text into an email. But all the formatting (and sometimes images) are lost when my friends view it. Can I somehow capture in a file, exactly what WOULD appear on...
What Is a Fax Server?
"I work in a busy office, and often the fax machine is a major source of frustation and lost productivity. I'm no geek, but it sounds like a central fax server would save time and money. Can you get me...
Surge Protectors
"I'm looking for a surge protector for my computer equipment and I'm wondering if those power strip models with built-in surge protection are any good. What should I look for when trying to protect my computer from lightning strikes?"...
Microsoft Office Web Apps
Office Web Apps is Microsoft's answer to Google Docs and other online office apps. Even if you don't have MS Office installed on your computer, you will be able to create, edit, save, and share Office documents with other people...
Which Linux Version Is Right For Me?
"I understand there are many variations on the Linux theme. I want to try Linux as a free alternative to Windows, but I feel like I'm in a diner with too many options on the menu. Can you give me...
Startup Programs
If you feel your computer is sluggish, what's going on? One reason could be your Windows startup programs. let's take a look at how to manage your startup programs, and pump some speed back into your system......
Is Stamps.com a Scam?
"I hear radio ads for Stamps.com, promising the ability to print postage stamps at home, and $100 in bonuses. Is Stamps.com internet postage legit, or a scam?"...
What Is Silverlight And Do I Need It?
"Whenever I go to Microsoft's website, it nags me to install a thing called Silverlight. What is Silverlight, and do I really need it on my computer?"...
Can My Boss See What I Do Online?
"Like most people, I do a little personal web browsing at work. But I'm wondering... Can my boss see what websites I visit?"...
Which Online Backup Service Is Best?
If you listen to talk radio, you've probably heard online backup services like Carbonite, Mozy and iDrive advertising incessantly. Let's take a look at each of them, to see what they offer......
Secure Your Software
Is your computer really secure? If you have antivirus software, malware scanners and a firewall, you might think you'e safe from hackers, crackers and identity thieves. But chances are, you're missing one critical piece of the security puzzle. Read on...
Upgrade Vista to Windows 7
"I'm currently running Vista on my home computer, but I've heard that Windows 7 is faster. Should I upgrade my Vista to Windows 7, or leave well enough alone?"...
Geekly Update August 24
Here's your Geekly Update for the week of August 24th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
ATM Scams
Automated teller machines (ATMs) have been around for a few decades, and ATM scammers have been on the prowl for almost as long. Today most people use ATMs to do at least some of their banking, leaving millions of people...
Netbook Or Laptop?
What is a netbook? And what's the difference between a netbook and a laptop? You may be standing in a store asking yourself these questions soon. Here are the answers......
Do Computers Get Tired?
"Sometimes my computer acts weird when it's been running for several days. I've heard about something called 'electron buildup' but I'm not sure I should take it seriously. Can electronic devices really suffer from fatigue if they're on too long?"...
Securing Your Router
Your router is the box that feeds your high-speed internet connection into your computer. But is it also an open door to hackers, crackers and wifi moochers? Learn how to secure your router…...
Hard Drive Backup Image
If you do everything just right, you'll end up with a perfect hard drive. Your operating system will be bug-free; your applications will play well together; your data will be neatly organized in folders; everything will be just perfect. And...
File Sharing Student Fined $675K
Joel Tenenbaum is a grad student at Boston University who was sued by the Recording Industry Association of America for activities on file sharing sites. Tenenbaum was found guilty and has been ordered to pay damages to RIAA in the...
Hard Drive Recovery Services
"My hard drive was making a clicking sound, and now it won't start up at all. Should I try to fix it myself, or send it to a hard drive repair service?"...
How to Hide Your IP Address
"I'm concerned about my online privacy, so I want to hide my IP address. How can I do this?"...
Ubuntu Jaunty Jackalope
Ubuntu, Gnome, desktop, operating system, OpenOffice
Wireless Print Server
"I have a printer that I want to connect to my wireless network, but the printer does not have wireless capability -- just a USB connection. Is there a gadget I can buy to allow my printer to connect wirelessly?"...
Alternatives to Adobe Reader
"I have to deal with a lot of PDFs, and Adobe Reader just takes too long to open. Are there any good, free alternatives for PDF viewing?"...
Geekly Update - June 22
Here's your Geekly Update for the week of June 22nd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
What Is Bing?
Today you have many search engines to choose from. Each search engine offers you both standard keyword search options and a few special features. One of the newest search engines to hit the streets is Microsoft's Bing. Let's see what...
Free Online Storage
"I'm running out of storage space on my hard drive. On a tight budget, I'm considering using a free online storage tool to offload some files. But which ones do you recommend?"...
Note Taking Tools
When I was a kid, research meant spending hours in the library, poring over dusty tomes, making notes on index cards, and then trying to organize it all. Today the wealth of information on the Internet can be tapped, annotated,...
Recover Deleted Files - Free
There is almost nothing worse than losing important files when you experience a finger fumble, brain freeze, or computer crash. But never fear, there are tools that can help you recover those lost files, and some of the best ones...
Free Apps for iPhone and iPod Touch
"I just got an iPhone and the number of free apps in the App Store is a bit overwhelming. I also find it hard to navigate through the apps. Can you recommend ten must-have free apps for iPhone?"...
The Lexicon of Online Evil
Hackers, black hats, cyber-criminals, identity thieves, and spam kings -- these are some of the Bad Guys in the online world. And because of them, we've had to invent a whole new vocabulary to describe the dastardly deeds they do....
Laptop Security
The mobility that laptops and notebook computers provide has made it imperative for users to take steps to secure their computers. There are several simple things that you can do to keep your laptop safe. Read on to learn how...
Private Browsing
"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...
Portable Apps
Did you know that you can load up a flash drive with your favorite programs and run them on any computer, without installing, directly from the portable drive? Here's the scoop on portable apps......
Free Firewall Protection
"Everyone says that if you have an Internet connection, you should have a firewall. But can I use a free firewall, or should I pay for one of the commercially available firewall packages?"...
Windows 7 is Coming
Windows 7 does not sleep... it waits. Will the eagerly awaited successor to Vista be a winner in the marketplace? Read on for a preview of what to expect in Windows 7......
Magic Jack Phone Service
"I've seen commercials for Magic Jack, a device you can plug into your computer for really cheap phone service. It sounds too good to be true, so... is there a catch or is Magic Jack a scam?"...
How to Buy a Computer
"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....
How To Mess Up Your Computer
Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...
Passport 9500ci Radar Detector
Escort bills it as "The World's Most Intelligent Custom Installed Radar and Laser Defense System." With a price tag of $1600, the Passport 9500ci had better be. Let's check out what makes this little dashboard device smarter, quieter and more...
Cloud Computing
"I'm hearing the term Cloud Computing more and more. One friend told me that it means computers will soon not need a hard drive. Is that correct?"...
Speed Up Vista
"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...
Make Vista Look Like XP
"I just got Windows Vista, after using XP for many years. Frankly, I'm not crazy about the Vista look and feel... are there some tweaks I can use to make Vista look more like XP?"...
Internet Security Cameras
"I have someone in my home during the day to clean and do childcare. Can I install a wireless security camera that can be monitored over the internet? I'd like to be able to look in during the day from...
Free Fax Software
"I want to send a fax, but I don't have a fax machine. Can I use fax software on my computer to send or receive a fax? If so, what free fax software is available for Windows? I have a...
Cell Phone Signal Boosters
Sometimes your cell phone can't pick up a good signal inside a building, on the road, or in remote areas. In some cases, a cell phone signal booster might help. Here's the scoop on which ones work and which to...
AVG Review
Is your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....
What is a Botnet?
"I've read warnings about getting caught up in a botnet, but I still don't understand the danger. Can you explain in simple terms what a botnet is, and how to avoid them?"...
Wireless Printers
"I'm looking for a truly wireless printer, one that can connect to my laptop with no cable, and also runs on batteries. What do you recommend for the business traveler who needs to print wirelessly?"...
Free Inbound Faxing
"I occasionally need to receive an inbound fax, but I don't own a fax machine. Going to Kinko's or the local drugstore to pick up a fax is a nuisance, and nothing is private there. Is there some way to...
My Favorite Software
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
Password Protection for Windows XP
"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...
What is Hulu?
"I checked out Hulu and was impressed by the amount of popular TV shows available for free there. Almost seems too good to be true, so… is it?"...
Ubuntu Hardy Heron
"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...
10 Ways To Boost Your WiFi Signal
You finally got that wireless router, but the wifi signal is not so great in some parts of the house. Here's how to boost your wireless signal strength......
Free Online Word Processors
"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...
Ubuntu Linux Gutsy Gibbon
Is Linux ready for the masses? Or is it still a geeks club? The new Ubuntu Linux Gutsy Gibbon puts a little more polish on the Linux desktop and moves the focus toward everyday users. Check out the new features...
Upgrade Your Computer Monitor
"I have a really old monitor with a small screen that's starting to flicker. I'd like to upgrade to something nice that will handle web browsing, office applications and online video. What do you recommend?"...
Cheap Desktop Computers
"I'm looking for a basic entry-level desktop computer to give to a high-school student as a Christmas gift. What do you recommend in the budget category that can handle web surfing, email and word processing?"...
Touchscreen Laptops
Laptops are incredibly versatile now. If you've been put off by typing on a cramped keyboard, or frustrated by not having a real mouse, the latest crop of touchscreen laptops may be of interest to you. Here are three touchscreen...
Ebay Tips for Sellers
"I'm thinking about selling some stuff on eBay to make a little money for the holidays, but my previous attempts to sell on eBay haven't worked out very well. Can you give me some power tips for eBay sellers to...
Running Linux In Windows
So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...
Online Meeting Services
"I need to share Powerpoint presentations with a large group of people. Which online meeting service should I use?"...
What is Google Pack?
Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...
HP OfficeJet Pro L7780
HP is known for its versatile line of business and home office equipment. One of their latest releases is the HP OfficeJet Pro L7780 All-In-One. This office machine operates as both a color and a black and white printer, copier,...
What is Twitter?
"What's the deal with Twitter? Some of my friends are telling me how great it is, but when I checked out the site, it seems like just a stream of random personal comments from people who don't even know each...
Share A Printer Online
"Is it possible to print over the Internet? Sometimes I'm working at home and would like to print directly to my office printer. Both computers are online, so it seems like it should be possible to print over the Internet....
Facebook Privacy
"I've switched from Myspace to Facebook because I was unhappy with the privacy controls there, and I've been told that Facebook lets you control this much better. Would you please go over the Facebook privacy settings and recommend which ones...
Sued For Downloading?
More and more, people are asking me if they can get sued by the entertainment industry for downloading, music, movies, games or television shows. The answer is YES, maybe. Read on and learn how to download safely, and avoid the...
Office Format Converters
"I recently upgraded to Microsoft Office 2007, and I have a problem. When I save a document or spreadsheet in an Office 2007 program, other people cannot open it. It seems the file is incompatible with other versions of Office....
Ubuntu Linux Feisty Fawn
Ubuntu Linux 7.04 (Feisty Fawn), was recently released, and from installation to every day use, this version is the best so far. Read on to see what's new in this release for diehard Linux users and tire kickers, too......
Switching From Windows To Linux
If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...
What is Bluetooth?
This is the age of wireless devices. Information is relevant only if it is accessible anywhere and everywhere. From phones to computers, every device is aiming at becoming wireless and providing more accessibility to the users. Read on to learn...
Switching From Windows to Mac
Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...
Daylight Savings Time
Daylight Saving Time (DST) arrives three weeks early this year (March 11), and will end one week later (Nov 4), to comply with revised Daylight Saving Time laws in many countries. Here's what you need to do to make sure...
Best Cell Phone
With hundreds of cell phones on the market you can narrow down your choices by first deciding what features you need or want. Read on for a handy guide to selecting the cell phone that's right for you......
Rip & Burn Basics
"I have a big music collection on CDROM discs. I'd like to get all this music on my computer and burn my own mix CDs. Can you help me get started?"...
Top Ten Tech Gadgets
Looking for some uber-cool gadgets to trick out your personal computer? Here are my picks for the top ten gadgets, guaranteed to make everyone else in the office (or home office) jealous......
Search Engine News
Tired of the same old search engine? In this article you'll find reviews of some new Internet search tools with all the bells and whistles......
What is RFID?
"I understand that RFID involves some sort of computer chip that can identify objects and their locations. What exactly can be tracked with RFID and are there any privacy concerns I should know about?"...
Online Shopping
Have you experienced the frustration of making a purchase, only to find that very same item offered somewhere else at a lower price? Smart shoppers can eliminate this problem by using online comparison shopping tools and coupon finders before the...
Free Office Software
"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...
What is Second Life?
"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...
Medical Advice Online
"There's a lot of medical information online, but I'm not sure what to trust. Where can I go to learn more about various drugs and medical conditions? I want information from real doctors, not some guy selling miracle cures."...
Download With Bittorrent?
"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...
Linux Help
"I've heard a lot of buzz about Linux as a free alternative to Windows, but have hesitated because it seems a little geeky. Can you recommend an easy way to get started with Linux?"...
Bad Stuff
The Web is just brimming with "best of" sites. But what about the bad, the ugly and the truly awful? In the spirit of admiring the atrocious, displaying the deplorable, and highlighting the heinous, let me present you with some...
Passports Online
If you are a U.S. citizen and plan to travel outside the United States, you'll most likely need a passport. Recently I found this out the hard way. I arrived at Newark airport bound for Jamaica, and ended up in...
Name and Address Search
"I'm trying to reconnect with some old friends, but I'm having trouble finding their address and telephone numbers. Can you tell me where to look for good "people finder" tools that offer searches for telephone, email and address listings?"...
Computer Restarts Itself
"My PC running on Windows XP frequently restarts it self for no apparent reason. Any files or internet pages I have been working on are lost. The PC reboots to the desktop and I have to redo all my work....
Identity Theft
Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...
Which PDA Should I Buy?
The proliferation of PDAs (Personal Digital Assistants) in the last several years has been staggering, and a wide range of products exists to satisfy the needs of everyone from the busy stay-at-home Mom to the power hungry Internet geek on...
Home Networking
"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...
Inkjet Cartridges - Replace or Refill?
Inkjet printers are cheap. Keeping them stocked with ink can cost a small fortune. The manufacturers say to use only new original equipment cartridges, in part because it's an important piece of their revenue stream. But on the shelf at...
Low Virtual Memory
"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...
The Best Free Software
"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...
Get an Uninterruptible Power Supply
"During stormy weather the power often flickers in my home, causing my computer to reboot. And of course I lose whatever I was working on at the time. I've heard that an uninterruptible power supply will protect my computer from...
Remote Access to Your Computer
"I carry a laptop when I travel, but I always seem to forget some important files at home on my desktop PC. Is there some way I can access the files on my home computer through the Internet?"...
Does IP Address Reveal my Physical Location?
"Can someone track a user (name, home address, etc.) simply by having their email or IP address? The reason I ask is my kids play some games online, and these sites sometimes have a chat area, where the players can...
Backing Up Your Files
Sooner or later, something terrible will happen to your hard drive. That's not a very happy thought, but the good news is you can survive a hard drive failure with only minimal inconvenience -- if you back up your files....
Clearing Browser History
"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...
Saving Word Files as HTML
"When I use the 'Save As' feature in Microsoft Word to save a document as a web page, the resulting HTML is a bloated mess. Is all that formatting stuff really needed? If not, is there a way to get...
What is RSS?
I keep hearing about RSS, XML and RSS feeds. I have only a vague idea of what they are, but then people start talking about RSS aggregators, and I get really confused. What are they talking about and why would...
Printing a .PRN file
"If I'm using my laptop away from the office and I choose to print something and select "print to file" (since I don't have a printer with me) it creates a .PRN file, but how can I print that file...
Turning F-Lock key ON automatically
On certain Microsoft keyboards, the function keys (F1, F2, F3, etc.) will not work normally unless you press the F-Lock key. Arrogantly flouting decades of keyboard convention, Microsoft markets "Natural" and "Multimedia" and "Office" keyboards that have the F-keys reassigned...
Spy, Counter-Spy
Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....
Search Tips
For best results, use just ONE or TWO keywords. This search engine looks for all words in any order. To search for an exact phrase, enclose the phrase in quotes. You may also use AND, OR, and NOT keywords to specify boolean expressions. For example:
"format drive"
spyware OR virus
phone NOT cell