One common question from AskBob readers is “Do I need to update my device drivers?” They mention popups appearing on their screen, with warnings like 'Your drivers are out of date.' Some are getting emails or even phone calls to that effect. Some users upgrading to Windows 11 have experienced driver issues. Here's the scoop on device drivers, what they are, what they do, when (and when not) to update them...

A curious and perceptive AskBob reader says: “I understand why I need a firewall to protect my computer from inbound threats. But a friend is telling me I need another type of firewall, which blocks outbound traffic as well. If I have good anti-virus software, do I really need this outbound firewall?” Good question, here’s my take on outbound firewalls...

A savvy AskBob reader says: “I know I need to clean and optimize my hard drive every once in a while. But are there any other regular PC maintenance tasks you recommend doing on a regular basis?” Well, yes! Here are more than ten free programs you can use to clean up and tune up your Windows computer...

Is your wireless Internet (WiFi) connection being borrowed or hijacked by a stranger? If your home WiFi connection is sometimes mysteriously slow, it might be that a neighbor, stranger (or a malicious hacker) has tapped into your wifi. It happened to me! Read on to learn how to bust bandwidth bandits, and give digital leeches the boot...

So, you forgot your login password for Windows 10 or Windows 11? Or maybe you 'inherited' a Windows computer and you can't log in. There's hope, but resetting a forgotten password for a Windows 10 or 11 PC can be complicated by several factors. In this article, I’ll show you how to create a Password Reset disk as a preventive measure, and also how to reset your password if you don’t have the disk. Let's dig in...

How important is it to completely delete ALL data from a hard drive before disposing of it? Savvy users understand that deleting a file doesn't really make it go away. And even formatting a hard drive doesn't guarantee that your files are unreadable. So how can you be certain that every bit of your data is gone before selling, donating or disposing of your hard drive? Here's some good news on that front...

Are creepy marketers salivating at the chance to buy your DNA? Has Microsoft finally killed off the Blue Screen of Death? Is that text about your unpaid tolls legit? And what should you do if an AI chatbot falsely accuses you of murder? Get answers in today's Geekly Update... it's jam-packed with the latest tech news. This issue is guaranteed to make you 146% smarter -- you'll see why. Read, think, and comment!

If you're concerned about identity theft in 2025, you're not necessarily paranoid. Frequent and massive data breaches provide scammers with the personal information they need to pull it off. If someone assumes your identity they can open new credit cards, raid your bank accounts, ruin your employment prospects, or even commit crimes for which you are blamed. With so much at stake, many people are paying $20 or more a month for identity theft protection services. But are they wasting their money? Here's the scoop...

Should you consider cheating when playing chess with an AI? Why should Jurassic Park be required viewing for all bioscientists? And have all the good guys in tech gone to the dark side? Get answers in today's Geekly Update... it's jam-packed with the latest tech news. This issue is guaranteed to make you 146% smarter -- you'll see why. Read, think, and comment!

Has this ever happened to you? You visit an online store, and later get an email from that website, even though you never provided your email address? I find this disturbing, and you probably will too, when you learn how this is happening. Read on to learn the source of mystery marketing messages, and steps you can take to protect your inbox...

Are tech support phone reps deliberately wasting your time? Why are QR codes showing up on grave stones? And is it possible to become invisible online? Get answers in today's Geekly Update... it's jam-packed with the latest tech news. This issue is guaranteed to make you 146% smarter -- you'll see why. Read, think, and comment!

A clever but pernicious software technique that's been known for more than a decade is finding favor among today's malware authors, complicating the work of anti-virus developers and digital forensic analysts. Tracking down so-called “fileless malware” is to detection of regular malware what ghost-hunting is to catching a garden-variety burglar. Read on to learn about this resurgent threat and what you can do to stop it...

Do you know what's going on under the hood of your PC or Mac? Most people don’t, and most of the time they don’t need to know. But there are occasions when a detailed inventory of a computer’s components comes in handy. Read on to learn some surprising reasons why you SHOULD know what's going on inside your computer, even if you're NOT a techie. These software tools will let you “x-ray” your PC, so you can see what's inside without touching a screwdriver. Read on...

Check out these handy Windows 10 and 11 keyboard shortcuts that can save time, wrist motions, and for some people, carpal tunnel pain. Keyboard shortcuts are combinations of two or more keys (or a key and a mouse button) that, when pressed simultaneously, perform a task that would normally require moving the mouse around, clicking, and possibly navigating sub-menus. There's even a useful super-secret keystroke that very few people know! Here are some keyboard shortcuts you should know, and try for yourself...

It's a common question: “How can I speed up my Internet connection?” Unless you enjoy watching paint dry, a slow internet connection can be very frustrating, especially when you're trying to stream a movie, play an online game, or download a file. Sometimes the slowdown is beyond your control; the Internet is subject to traffic jams and congestion, just like any other highway. However, there are several steps you can take to speed up your internet connection. Here's a trove of tips and tools that can turbocharge your telecommunication tranmissions. Or maybe just increase the speed of your Internet connection...