 |
.Need tech support? Go ahead... Ask Bob about computers, technology, gadgets or the Internet! |
Search For Tech Help
|
Ask Bob Rankin search results: delete
Completely Erase a Hard Drive
When you replace a hard drive, what do you do with the old one? Most people give their surplus drives away to friends or charities. Some just throw them in the trash. But what about all the data on that...
Windows 7 Libraries
When you open Explorer in Windows 7 you will see a tree of "Libraries" in the left sidebar. Libraries are a new feature of Windows 7 and may cause confusion among users of earlier versions. But Libraries are quite handy,...
Fake Antivirus Software
"Recently I got a popup warning me that a virus had infected my computer, and I needed to download some antivirus program to get rid of it. I did so, and later discovered it was a very slick FAKE security...
Consolidate Email Accounts
"I have three email accounts, and it's a nuisance to check each one. I also have trouble keeping my address books in sync, and when I'm looking for a certain message, I have to check in three places. Is there...
Windows Password Reset
"I changed my Windows login password yesterday, and now I can't remember it! Is there any way to reset the windows password, so I can regain access to my computer?"...
Geekly Update October 27
Here's your Geekly Update for the week of October 27th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......
Backup Your Mobile Phone
"Recently I lost my phone, and along with it, all my contacts, music, text messages and apps. It's been expensive and time consuming to reconstruct everything, so I'm looking for a way to back up all the data on my...
Windows Registry Errors
"When I start my computer, I always get some sort of 'error in registry' message. Things seem to work okay after that, but it makes me wonder if there is a problem that should be corrected. Will a registry cleaner...
Transfer Programs from XP or Vista to Windows 7
"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...
Piggyback Downloads
"Suddenly my web browser is cluttered with toolbars that I never asked for. I delete them, but sometimes they come back. Why is this happening, and how do I get rid of all those unwanted toolbars?"...
Startup Programs
If you feel your computer is sluggish, what's going on? One reason could be your Windows startup programs. let's take a look at how to manage your startup programs, and pump some speed back into your system......
What Does System Restore Do?
System Restore is a great feature in Windows that lets you roll back the clock on system changes. Have you ever wondered how System Restore affects your computer's resources, performance and what's really going on behind the scenes? Read on......
Which Online Backup Service Is Best?
If you listen to talk radio, you've probably heard online backup services like Carbonite, Mozy and iDrive advertising incessantly. Let's take a look at each of them, to see what they offer......
Partition Managers
Partitioning your hard drive is like putting up a digital fence, splitting your hard drive into distinct sections, each for a specific purpose. It allows you to install multiple operating systems, or just keep different types of data in their...
Do Computers Get Tired?
"Sometimes my computer acts weird when it's been running for several days. I've heard about something called 'electron buildup' but I'm not sure I should take it seriously. Can electronic devices really suffer from fatigue if they're on too long?"...
Social Networking Backup
"A huge chunk of my life social life is stored on Facebook and Twitter. What would happen if I could no longer access that information? Is there a way to backup my social network postings?"...
How to Hide Your IP Address
"I'm concerned about my online privacy, so I want to hide my IP address. How can I do this?"...
Geekly Update - June 29
Here's your Geekly Update for the week of June 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Free AntiSpyware Programs
"Everyone seems to recommend a different free antispyware program. Which is the best for protecting me against spyware?"...
Privacy Software
"I'm concerned about threats to my privacy while using my home computer. Can you recommend any good tools to help me use my computer and navigate the web safely, without compromising my privacy?"...
What is Scareware?
"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...
Webmail Smackdown!
..
Recover Deleted Files - Free
There is almost nothing worse than losing important files when you experience a finger fumble, brain freeze, or computer crash. But never fear, there are tools that can help you recover those lost files, and some of the best ones...
Private Browsing
"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...
Magic Jack - Good or Evil?
Perhaps you've read reports about spyware in Magic Jack, or heard claims that the company sells your private information to third parties. Here's the scoop......
Free Registry Cleaners
"I've heard conflicting stories on the effectiveness of registry cleaners. Do they really help? If so, which registry cleaner do you recommend?"...
How To Mess Up Your Computer
Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...
Make Vista Look Like XP
"I just got Windows Vista, after using XP for many years. Frankly, I'm not crazy about the Vista look and feel... are there some tweaks I can use to make Vista look more like XP?"...
Avira Free Anti-Virus
"I'm confused by all the free antivirus products. I've read in some forums that Avira is the best, others claim that AVG or Avast is definitely the way to go. Which one do you recommend?"...
Defrag Your Hard Drive
If you have noticed your computer running a little sluggish and slow lately, it might be time to defragment your hard drive. Your hard drive does need to be cleaned out regularly and defragmented in order to keep everything working...
My Favorite Software
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
Do I Need a Registry Cleaner?
"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...
Password Protection for Windows XP
"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...
Search Privacy
"I've heard that Google keeps a log of everything that people search for. If this is true, can I delete my search history? Who else is keeping track of what I search for?"...
Converting FAT to NTFS
“A tech support guy told me my system is running FAT, and advised me to convert my hard drive to NTFS. I didn’t really understand his explanation… can you explain the difference and when it makes sense to convert FAT...
Small Video Cameras
"I'm looking for a pocket-sized video camera with a price tag that's just as small. Can you recommend some tiny digital video cameras that don't cost a fortune?"...
Automatic Digital Cameras
Are you a camera klutz? Don't know the difference between an f-stop and a fill flash? Then today's new automated digital cameras are just perfect for you. Just point and click, they do the rest. Here are my picks for...
Gmail: Beyond the Basics
You've opened a Gmail account and now you can send and receive email on the web. Lots of email... 5.2 gigs and counting. But beyond all that space, Google's Gmail can give you better control over how you manage your...
Clean Hard Drive
Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...
What is Craigslist?
Who is Craig, and what's on his list? If you have something to sell, or something to say, and you haven't heard of Craigslist, read on......
Sharing A Hard Drive Online
"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...
Facebook Applications
"On Facebook, I always get invitations to add 'applications' to my profile. Some sound interesting, but I'm not even sure what an application is. Are they part of Facebook, or something from the outside? Do I need to worry about...
Computer Privacy At Work
Can the boss really see when you're surfing the Internet at work? Can the geeks from the IT Department monitor everything you do on your PC? Are any of them keeping tabs on those last twenty minutes of your lunch...
Do Not Call Registry
"I keep getting emails from friends about adding my cell phone to a Do Not Call registry. Looks like a scam to me... Is the Do Not Call Registry for real, and if so, should I put both my home...
Myspace and Copyrights
"Suddenly, I can no longer upload music to Myspace. The message says 'Your upload privileges have been suspended' but all copyrights are mine. Any suggestions?"...
Switching From Windows to Mac
Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...
Anonymous Web Surfing
Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...
What is Web 2.0?
"I keep seeing articles that mention something called Web 2.0, but they never give a good definition. What is Web 2.0? How is it different than the one Al Gore invented, and when is Web 3.0 coming?"...
Recover Deleted Files
It's happened to all of us at some point. One stray mouse click, and poof! You've deleted a file that you did not mean to. But must it really be the final goodbye to that file? Happily, there are tons...
Changing Disk Partitions
"I downloaded Cute Partition Manager and was just about to delete the restore partition from the D drive of my old computer. I just want to make sure that doing so won't mess up the info on the C drive....
Garbage From Printer
"When I start up my computer, the printer starts printing out a bunch of almost-blank garbage pages, containing hearts, smilies and lots of other gibberish. I don't know why it does this, and don't know how to stop it. Can...
Remove Phone Listing
I just did a search for my phone number on Google and was shocked at the results that popped up. It showed my full name, street address and a map of my neighborhood with a big arrow pointing to my...
Cancel Myspace Account
"My daughter has two Myspace accounts. One gives out too much personal information and we want to delete it. But we don't remember the password and we no longer have access to the email account she used to create the...
Spam Blocker
"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...
RPC Server Unavailable
After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...
CDROM Icon Missing
"When I go to My Computer the CDROM and DVD icons are gone. They were there yesterday, and working fine. It seems like this happened after I removed some CD burner software. Now I can't install anything from a CDROM,...
Recovery Console
"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...
Secure Your Computer!
Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......
Is Google Desktop Evil?
"I got a warning from a friend who told me not to use the Google Desktop program. He says it will secretly make copies of my personal files and send them to Google's own servers, and from there they could...
Blocking Myspace
"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...
Private Myspace Profile
"My child is 16 and has a Myspace page. He tells me the only way to make his Myspace profile private is to set his age to 14 or 15 years old. Is there a way to set the Myspace...
Add Music to Myspace
Have you ever visited a friend's Myspace profile and they had some cool music playing when the profile is displayed? Here's how you can add music to your Myspace profile......
Reformat hard drive under XP?
"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...
What is LSASS?
"When I run Task Manager, I see a process named lsass.exe that is active. I'm worried that this might be a virus... should I get rid of it?"...
Eat Your Cookies
I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...
Identity Theft
Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...
Red X appears instead of image?
"Sometimes in my emails or websites, the images do not appear, but a little red X shows up. Can you tell me please how to correct this?"...
Convert iTunes to MP3 Format
"I've purchased a bunch of music from iTunes and have enjoyed listening to them on my computer. But my portable music player is not an Apple iPod, so I can't take my songs with me. Is there any way I...
Windows XP Security Tips
"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...
Backing Up Your Files
Sooner or later, something terrible will happen to your hard drive. That's not a very happy thought, but the good news is you can survive a hard drive failure with only minimal inconvenience -- if you back up your files....
Clearing Browser History
"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...
What is RSS?
I keep hearing about RSS, XML and RSS feeds. I have only a vague idea of what they are, but then people start talking about RSS aggregators, and I get really confused. What are they talking about and why would...
Email Sent Multiple Times
"Bob, When I send a large attachment, it keeps on resending to the recipients several times. Can you explain to me why this happens? If I notice it is sending more then once sometimes I can delete the email from...
Firefox Consumes the CPU
No matter what I do, including extensive research on Firefox site and the Internet, I still get CPU usage of 99% with Firefox, and it won't go away. It stops my system until I shut it down with ctl-alt-delete. Sometimes,...
Thumbnail Display Problem
Suddenly Explorer can no longer display thumbnails. Except for .bmp files all I get is black line box with the blue E -- NOT a thumbnail of the .jpg or .gif file. Short of FORMAT what can I change to...
Thunderbird is Slow
I started using Mozilla Thunderbird early this year. About a month ago it started acting up. When I open the program it will take from five to fifteen minutes before it will start to download any messages. Once open, it...
Spyware Removal
Norton AV just found adware and told me to go the adware site to get uninstall directions. I downloaded the instructions to a floppy, had NAV scan the floppy and it reported that the adware is on the floppy. Is...
Can't Delete from CD-RW
Whenever I try to delete a file (or folder) from my CD-RW disk, I get an error message saying the file cannot be deleted because it is read-only. Changing the attribute doesn't help because the "read only" designation is automatically...
New Emails in Trash Folder
I have an e-mail "notifier" and it says "Hey you've got mail". Lately some emails have not been showing up in my Inbox, but sometimes I find an unread message in either Deleted Items or Drafts folder. Can you help...
Scandisk Keeps Restarting
I'm trying to clean my computer like you suggested but when I run ScanDisk it keeps restarting. Finally I get a message "ScanDisk has restarted 10 times because Windows or another program has been writing to this drive." You mention...
Icons in the System Tray
"I have a large number of icons in my system tray (in the left hand lower corner of the screen) which I don't use and would like to remove. Do they in anyway slow down the computer?"...
Deleting Files That Are in Use
"I have some files on my computer that I want to get rid of but they just won't delete. I have tried deleting them in safe mode & still no joy. Every time I try to delete them it says...
Recover a Deleted File
"I accidentally deleted a picture from my photos file. How do I find and recover it?"...
Can I Delete This File?
"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...
Removing Files from Hard Drive
"My computer is 5 years old and it freezes up and shuts down on me at times. So I am considering buying a new one. How do I get rid of any files on it before I donate it to...
Can't Delete Email in Outlook Express
"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes....
CMOS checksum error
"When I boot up, I get a "CMOS checksum error" message and I must press F1 to continue or DELETE to enter Setup. How can I solve this problem?"...
Spy, Counter-Spy
Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....
Do I need anti-virus software?
I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...
Search Tips
For best results, use just ONE or TWO keywords. This search engine looks for all words in any order. To search for an exact phrase, enclose the phrase in quotes. You may also use AND, OR, and NOT keywords to specify boolean expressions. For example:
"format drive"
spyware OR virus
phone NOT cell