"I'm planning to buy an external hard drive to use for backups. What hardware and software do you recommend for reliable and simple backups?"...
When you open Explorer in Windows 7 you will see a tree of "Libraries" in the left sidebar. Libraries are a new feature of Windows 7 and may cause confusion among users of earlier versions. But Libraries are quite handy,...
"I changed my Windows login password yesterday, and now I can't remember it! Is there any way to reset the windows password, so I can regain access to my computer?"...
"My computer is showing signs of age, but I can't afford a new one. What hardware upgrades do you recommend to improve speed and usability for those with older computers?"...
"The fan inside my computer's power supply has started making an awful noise, and I'm afraid it's ready to bite the dust. Is it difficult to replace a power supply?"...
How long will your hard drive last? Is it giving you subtle signs that a data disaster is looming? How will you know when it's time to buy a new hard drive? Here are some things you can look for......
"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...
"I've heard so many different stories about the cost of upgrading to Windows 7, that I don't know what to think. Can you clarify the Win7 upgrade price for me?"...
"I'm looking for a surge protector for my computer equipment and I'm wondering if those power strip models with built-in surge protection are any good. What should I look for when trying to protect my computer from lightning strikes?"...
"I understand there are many variations on the Linux theme. I want to try Linux as a free alternative to Windows, but I feel like I'm in a diner with too many options on the menu. Can you give me...
So you were working on that big presentation for the boss, when suddenly the power went out and your computer shut down. And when you restarted the computer and ran your software it said "Cannot open file; file corrupt" or...
"I tried to run System Restore and got this error message: 'System Restore did not complete successfully. Your computer's files and settings were not changed.' Uggh. Why does this happen, and what can I do about it?"...
System Restore is a great feature in Windows that lets you roll back the clock on system changes. Have you ever wondered how System Restore affects your computer's resources, performance and what's really going on behind the scenes? Read on......
"What exactly is a rootkit, and how is it different than a virus? Also, how can I detect and remove rootkit infections from my computer?"...
Partitioning your hard drive is like putting up a digital fence, splitting your hard drive into distinct sections, each for a specific purpose. It allows you to install multiple operating systems, or just keep different types of data in their...
What is a netbook? And what's the difference between a netbook and a laptop? You may be standing in a store asking yourself these questions soon. Here are the answers......
If you do everything just right, you'll end up with a perfect hard drive. Your operating system will be bug-free; your applications will play well together; your data will be neatly organized in folders; everything will be just perfect. And...
"My hard drive was making a clicking sound, and now it won't start up at all. Should I try to fix it myself, or send it to a hard drive repair service?"...
"I've heard good things about Windows 7, and I want to upgrade my XP system as soon as I can. What's the best way to move from Windows XP to Windows 7?"...
"I have to deal with a lot of PDFs, and Adobe Reader just takes too long to open. Are there any good, free alternatives for PDF viewing?"...
There is almost nothing worse than losing important files when you experience a finger fumble, brain freeze, or computer crash. But never fear, there are tools that can help you recover those lost files, and some of the best ones...
The mobility that laptops and notebook computers provide has made it imperative for users to take steps to secure their computers. There are several simple things that you can do to keep your laptop safe. Read on to learn how...
Did you know that you can load up a flash drive with your favorite programs and run them on any computer, without installing, directly from the portable drive? Here's the scoop on portable apps......
"I know I need to backup my computer, because I've experienced a hard drive failure in the past. But I don't have a lot of money to spend on backup software. Are there any good FREE backup software programs, or...
What's the big deal with TiVo? Is it just a glorified VCR, or is it really a revolutionary new way to watch television? Get the scoop on TiVo here......
"Will I be able to upgrade my XP system to Windows 7? I'm hoping I don't have to upgrade to Vista in order to install Windows 7. What's the scoop?"...
"I've been thinking about buying a terabyte hard drive. Right now I have a 500GB drive. Are the terabyte drives as fast and reliable as smaller drives?"...
"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....
"I'm checking out laptops, and some say they have a solid state hard drive. Is this a good thing? How does a solid state hard drive compare to a regular hard drive?...
"What's the difference between virtual memory and real memory? And how can I add more virtual memory to my computer?"...
Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...
"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...
"I just got Windows Vista, after using XP for many years. Frankly, I'm not crazy about the Vista look and feel... are there some tweaks I can use to make Vista look more like XP?"...
"I just got a new computer and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other parititions...
What exactly does Vista ReadyBoost do? Is it the same as adding RAM, or is it more like a disk cache? I've read varying reports as to whether or not it really boosts performance on Vista. What do you know...
If you have noticed your computer running a little sluggish and slow lately, it might be time to defragment your hard drive. Your hard drive does need to be cleaned out regularly and defragmented in order to keep everything working...
"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...
"My hard drive failed last week, and my latest backup was a year old. So I lost pretty much ALL of my important files. Can you recommend an AUTOMATIC backup that just works?"...
“A tech support guy told me my system is running FAT, and advised me to convert my hard drive to NTFS. I didn’t really understand his explanation… can you explain the difference and when it makes sense to convert FAT...
"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...
"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....
"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...
What’s a Hackintosh? Some call it the Frankenstein of the computer world. In short, it means installing and running Mac OS X Leopard on an Intel-based PC built with off-the-shelf parts. Since Apple started creating OS X to run on...
Apple's newest operating system, released in the Fall of 2007, is Mac OS X Leopard. Like it's feline namesake, this OS is slick and sleek and features all the multimedia bells and whistles Apple users have come to expect. Since...
Your kids are clamoring for an iPod. Even during pre-teen years, they are victims of hype, just as we are. You don't have to spend big bucks to get them an MP3 player that is both functional and unique. Here...
"I'm looking for a color laser printer that's reliable and fast. A price tag under $500 would be nice... what do you recommend?"...
"I've heard that GnuCash is a free accounting program, similar to Quicken. So it's free, but how does it compare with Quicken or Microsoft Money, for basic household or small business accounting?"...
"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...
So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...
"I've heard that a RAID hard drive is the best solution for automatic backups. What exactly is a RAID, and what are the pros and cons of RAID systems?"...
"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...
Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...
Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...
"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...
If it hasn't happened yet, be sure that it will... you're working away on an important project and the computer freezes. You reboot, but instead of the familiar startup screen, you black screen with one of these ominous messages: DISK...
Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....
"I just downloaded an ISO image file for a Linux install, but I can't figure out how to burn the ISO image to a CD. Can you help?"...
You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...
If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...
Didja ever notice that Captain Kirk never had to fuss with a mouse or keyboard to communicate with the computer on the Star Trek? He simply spoke direct commands at the machine, and the computer complied. Happily, voice recognition technology...
Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......
"I have a big music collection on CDROM discs. I'd like to get all this music on my computer and burn my own mix CDs. Can you help me get started?"...
"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...
It's happened to all of us at some point. One stray mouse click, and poof! You've deleted a file that you did not mean to. But must it really be the final goodbye to that file? Happily, there are tons...
"I'm looking for a camcorder, but the selection and features are overwhelming. What's a good model for someone who wants decent quality without spending a pile of money?"...
"I have lots of music in WMA (Windows Media Audio) format but I want to convert it to MP3 for my iPod. How can I convert WMA to MP3?"...
For seasoned audio purists, nothing compares to good old-fashioned analog recordings on vinyl records. But those old records are fragile... here's an illustrated step-by-step guide to help you convert vinyl to CD so you can enjoy them for years to...
"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...
"I downloaded Cute Partition Manager and was just about to delete the restore partition from the D drive of my old computer. I just want to make sure that doing so won't mess up the info on the C drive....
"I have trouble with iTunes songs 'skipping.' At first I thought it was because of my speakers, but one of my friends mentioned that she has the same problem. Is this due to low RAM or because iTunes takes so...
"I purchased videos on iTunes, but I can't play them on my video player, because they are in some 'protected' M4V format that only works on iPods. How can I convert iTunes videos to MPEG or WMV format so I...
"I was installing a game when the CDROM disc exploded into pieces inside the computer. Is this common, and what would cause such a thing?"...
"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...
"I was trying to fix a spyware problem and it seems I messed up my computer. Now when I start Windows XP, I get the 'MBR Corrupt' and 'Error loading operating system' messages. What should I do?"...
"I've heard that Apple is now making Mac computers with Intel chips, which power Windows PCs. Does this mean I can now install Windows on a Mac?"...
"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...
"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...
I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...
"My hard drive is making a clicking sound. It started recently and seems to be getting more frequent. Sometimes I hear a repeated click-whir sound and then the computer locks up. Does this mean my hard drive is going bad?"...
Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...
"How can I backup my Outlook Express emails and address book? I tried the Export function but that doesn't work. I can't even drag and drop from the Inbox folder to a diskette or CDROM. Help!"...
"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...
"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...
"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...
Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...
"I need to archive some files on CDROM disks. I hear a lot about the differences in quality of CDs. How do I determine what is a high quality CD that will last at least several years?...
Back in 1995-96 I worked for BoardWatch Magazine, covering the world of Bulletin Board Systems and the fledgling Internet. One of my favorite parts of that job was interviewing prominent netizens of the day. Some may boast about being self-made...
Sooner or later, something terrible will happen to your hard drive. That's not a very happy thought, but the good news is you can survive a hard drive failure with only minimal inconvenience -- if you back up your files....
What does "Invalid System Disk" mean? I keep getting that message after I turn my Gateway notebook computer on. When I first bought it I tried to install Windows 95 on it and could not get past the second floppy...
If I reformat my hard drive, will my Windows XP cdrom act as a boot disk and allow me to reinstall all my programs?...
"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...
"Bob, When I send a large attachment, it keeps on resending to the recipients several times. Can you explain to me why this happens? If I notice it is sending more then once sometimes I can delete the email from...
I am creating 10-20 new spam filters in Eudora each day. But I am afraid that I will lose them in the event of a computer crash. It would take a tremendous amount of time to recreate them. How do...
In setting up some space on which to install linux, AND not have to move all my partitions around, I have been wondering IF buying a USB "external" drive would be the way to go. The external drives are being...
"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...
Norton AV just found adware and told me to go the adware site to get uninstall directions. I downloaded the instructions to a floppy, had NAV scan the floppy and it reported that the adware is on the floppy. Is...
I have a Maxtor 160GB hard drive that has crashed and won't boot up. So I figured I would put in another hard drive and load up XP on it to boot and make my old hard drive a slave....
Whenever I try to delete a file (or folder) from my CD-RW disk, I get an error message saying the file cannot be deleted because it is read-only. Changing the attribute doesn't help because the "read only" designation is automatically...
I'm trying to clean my computer like you suggested but when I run ScanDisk it keeps restarting. Finally I get a message "ScanDisk has restarted 10 times because Windows or another program has been writing to this drive." You mention...
"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...
"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...
"My computer is 5 years old and it freezes up and shuts down on me at times. So I am considering buying a new one. How do I get rid of any files on it before I donate it to...
A reader asks "I had the SCANDISK program in Windows 98. Now I'm running Windows XP and I can't find ScanDisk. Is it under another name?" The short answer is YES......
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
I hear people saying that Microsoft is evil, and I should switch to Linux. What is Linux, who should use it, and where can I download Linux for free?...
I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...
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