What exactly does Vista ReadyBoost do? Is it the same as adding RAM, or is it more like a disk cache? I've read varying reports as to whether or not it really boosts performance on Vista. What do you know...
If you are a student, employee, or part of the military, you've probably experienced the frustration of not being able to access certain websites or even your webmail. Fortunately there are some things you can do to access these blocked...
Anyone can plug in a computer and attach a printer. But that's not all there is to being a serious computer jockey these days. Are you ready to get your geek on? Check out these five must-have gadgets to enhance...
If you have noticed your computer running a little sluggish and slow lately, it might be time to defragment your hard drive. Your hard drive does need to be cleaned out regularly and defragmented in order to keep everything working...
In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...
"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...
"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...
"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...
"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...
"My hard drive failed last week, and my latest backup was a year old. So I lost pretty much ALL of my important files. Can you recommend an AUTOMATIC backup that just works?"...
“A tech support guy told me my system is running FAT, and advised me to convert my hard drive to NTFS. I didn’t really understand his explanation… can you explain the difference and when it makes sense to convert FAT...
"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...
"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...
"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...
Analog TV will cease to exist on February 17, 2009. Is this the end of free TV? Will your current TV set need to be replaced with a digital TV? Find out what the switch to digital television broadcasting means...
Is Linux ready for the masses? Or is it still a geeks club? The new Ubuntu Linux Gutsy Gibbon puts a little more polish on the Linux desktop and moves the focus toward everyday users. Check out the new features...
"I've gotten some forwarded emails claiming that the Internet is doomed to collapse very soon, unless some big changes are made to the infrastructure. Is it true… is the Internet going to go "poof" and vanish in a cloud of...
What’s a Hackintosh? Some call it the Frankenstein of the computer world. In short, it means installing and running Mac OS X Leopard on an Intel-based PC built with off-the-shelf parts. Since Apple started creating OS X to run on...
Apple's newest operating system, released in the Fall of 2007, is Mac OS X Leopard. Like it's feline namesake, this OS is slick and sleek and features all the multimedia bells and whistles Apple users have come to expect. Since...
"I'm looking for a basic entry-level desktop computer to give to a high-school student as a Christmas gift. What do you recommend in the budget category that can handle web surfing, email and word processing?"...
Are you trying to convert iTunes music to MP3 format? Or maybe you have some "protected" WMA files that you want to convert? There are plenty of good reasons why honest people might want to use a DRM remover to...
HDTV (high definition television) is the wave of the future. Right now many television stations are transitioning to Hi Def, and if you are an avid TV watcher, then you'll want to make this transition as well. But if you...
"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...
"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...
So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...
"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...
Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...
HP is known for its versatile line of business and home office equipment. One of their latest releases is the HP OfficeJet Pro L7780 All-In-One. This office machine operates as both a color and a black and white printer, copier,...
Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...
Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...
Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......
"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....
Laptops are a great option for people who need to compute on the move. In the past, laptops were bulky, heavy and slow. But today, laptop technology has advanced and today's models are fast, light and offer nearly the same...
"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...
"Is it possible to print over the Internet? Sometimes I'm working at home and would like to print directly to my office printer. Both computers are online, so it seems like it should be possible to print over the Internet....
"On Facebook, I always get invitations to add 'applications' to my profile. Some sound interesting, but I'm not even sure what an application is. Are they part of Facebook, or something from the outside? Do I need to worry about...
"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...
"I have a wireless router with high-speed internet and a laptop that connects via Wi-Fi signal. Sometimes I get a decent wi-fi connection, and sometimes nothing at all. What can I do to boost my Wi-fi signal?"...
Can the boss really see when you're surfing the Internet at work? Can the geeks from the IT Department monitor everything you do on your PC? Are any of them keeping tabs on those last twenty minutes of your lunch...
"I was told that I should have a Firewire cable to transfer videos from my camcorder to my computer. I have USB connectors on my PC, is that the same thing, or can the Firewire plug in to that?"...
"My eleven year old wants a Myspace account, but I think she's a bit young for that. Are there some other sites I can encourage her to visit, with games and activities that are appropriate for pre-teen kids?"...
"I have a laser printer and an inkjet printer. How do I connect them both to one computer (by cable)?"...
"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...
Apple's iPhone seems like the coolest gadget to hit the streets in a long time. It slices, it dices, it can browse the web, manage your calendar, take pictures, and even make a phone call. But here's why I'm NOT...
Imagine you're in a hotel room, on another continent... you fire up the laptop, and with a few clicks, you're watching the same cable or satellite TV programming that's in your living room at home. You can change the channel,...
"I recently upgraded to Microsoft Office 2007, and I have a problem. When I save a document or spreadsheet in an Office 2007 program, other people cannot open it. It seems the file is incompatible with other versions of Office....
Passwords... we have a love/hate relationship with them. We love them because they are the first line of defense against fraud and identity theft. They protect the security of our email account, online banking and credit card purchases. We hate...
If it hasn't happened yet, be sure that it will... you're working away on an important project and the computer freezes. You reboot, but instead of the familiar startup screen, you black screen with one of these ominous messages: DISK...
At first glance, an inkjet printer may seem appealing because of its relatively low price tag compared to laser printers. Even though the ink cartridges often cost nearly as much as the printer, it still might make sense to buy...
Did you ever wish you had a REALLY big computer screen? Here's a tip... use a dual monitor (or multi monitor) setup to extend your desktop across two or more screens. Both Windows and Mac computers have the ability to...
Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....
"I just downloaded an ISO image file for a Linux install, but I can't figure out how to burn the ISO image to a CD. Can you help?"...
Ubuntu Linux 7.04 (Feisty Fawn), was recently released, and from installation to every day use, this version is the best so far. Read on to see what's new in this release for diehard Linux users and tire kickers, too......
You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...
If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...
"I'm thinking about switching from Outlook Express to a webmail service. What are the trade-offs? Are some better than others? Is webmail secure?"...
GPS systems are useful for finding your way around, but choosing the navigation system that's right for you might be just as challenging as traveling without one. Here are some guidelines on the best GPS systems so you don't get...
Didja ever notice that Captain Kirk never had to fuss with a mouse or keyboard to communicate with the computer on the Star Trek? He simply spoke direct commands at the machine, and the computer complied. Happily, voice recognition technology...
This is the age of wireless devices. Information is relevant only if it is accessible anywhere and everywhere. From phones to computers, every device is aiming at becoming wireless and providing more accessibility to the users. Read on to learn...
Periodically creating a backup of your computer files is critically important to the preservation of your work, your entertainment and your memories. In the event that your system is corrupted by a virus, natural disaster or hardware malfunction you must...
If your computer seems to stagger under the burden of your commands, responding slowly, freezing or timing you out; if working at your system feels like bicycling uphill, consider adding extra memory. Adding memory to your computer isn't so hard...
Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......
Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...
Personal websites are great for sharing your pictures, short films, poetry and ideas. Maybe you have a blog, online store or a website for a club or association. Whatever the case, if you're looking for something to jazz up your...
Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...
"I have a big music collection on CDROM discs. I'd like to get all this music on my computer and burn my own mix CDs. Can you help me get started?"...
"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...
It's happened to all of us at some point. One stray mouse click, and poof! You've deleted a file that you did not mean to. But must it really be the final goodbye to that file? Happily, there are tons...
"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...
"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...
"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...
"I downloaded Cute Partition Manager and was just about to delete the restore partition from the D drive of my old computer. I just want to make sure that doing so won't mess up the info on the C drive....
"I had a problem with Windows XP. A friend entered the registry and did something to it. Now every time I turn the computer on I get a notice saying that Windows Installer is preparing to install. I can't now...
"I want to install the hard drive from my old computer as the secondary hard drive of my new computer. The new computer is an HP with a SATA hard drive. My old hard drive is a Seagate Ultra ATA/100....
"When I start up my computer, the printer starts printing out a bunch of almost-blank garbage pages, containing hearts, smilies and lots of other gibberish. I don't know why it does this, and don't know how to stop it. Can...
"I have a wireless network at home, which lets me get an internet connection on my laptop all over the house. But I'm concerned that neighbors or people driving by can hack into my computer. A friend said that hiding...
"I read in another newsletter that Microsoft's Genuine Advantage for Windows is spyware. Microsoft seems to be forcing it on me every time I try to update my system. Is Microsoft trying to poke into our private files with spyware?"...
I have a laptop with no printer attached. But I do have a wireless network in my home, and one of the desktop computers on the network has a printer. How can I print from the laptop, over the wireless...
Oh my... I can see the rotten tomatoes flying my way already. But I have a confession to make. I've tried Firefox on numerous occasions but I'm sticking with Internet Explorer, at least for now......
"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...
"I purchased videos on iTunes, but I can't play them on my video player, because they are in some 'protected' M4V format that only works on iPods. How can I convert iTunes videos to MPEG or WMV format so I...
"I read somewhere that AOL is going to stop charging for their Internet service and make AOL access free. Is that true, and if so, are there any gotchas I should now about?"...
"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...
"I was installing a game when the CDROM disc exploded into pieces inside the computer. Is this common, and what would cause such a thing?"...
"I had an anti virus program by McAfee but uninstalled because it was bogging my computer down. I now have anti spyware software, so do I still need to get an anti virus program? What is the difference between viruses...
"I've heard a lot of buzz about Linux as a free alternative to Windows, but have hesitated because it seems a little geeky. Can you recommend an easy way to get started with Linux?"...
"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...
After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...
"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...
"When I go to My Computer the CDROM and DVD icons are gone. They were there yesterday, and working fine. It seems like this happened after I removed some CD burner software. Now I can't install anything from a CDROM,...
"I teach senior citizens in a community based computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget. What...
"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...
"I was trying to fix a spyware problem and it seems I messed up my computer. Now when I start Windows XP, I get the 'MBR Corrupt' and 'Error loading operating system' messages. What should I do?"...
"My CDROM drive door keeps opening and closing by itself without prompting. Do I need to change a setting or is my computer possessed?"...
Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......
"I got a warning from a friend who told me not to use the Google Desktop program. He says it will secretly make copies of my personal files and send them to Google's own servers, and from there they could...
"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...
"I've heard that Apple is now making Mac computers with Intel chips, which power Windows PCs. Does this mean I can now install Windows on a Mac?"...
"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...
"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...
"I have two computers but only one printer. I understand there is a way to share the printer so both can print to it. Can you tell me how to do that?"...
"When my uncle's PC is powered up he gets message CAN'T LOAD MSMGR32.DLL -- I have to click on it three times until the message no longer displays. Is there a way to keep the message from displaying, or do...
"My PC running on Windows XP frequently restarts it self for no apparent reason. Any files or internet pages I have been working on are lost. The PC reboots to the desktop and I have to redo all my work....
"How can I backup my Outlook Express emails and address book? I tried the Export function but that doesn't work. I can't even drag and drop from the Inbox folder to a diskette or CDROM. Help!"...
It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...
"Sometimes in my emails or websites, the images do not appear, but a little red X shows up. Can you tell me please how to correct this?"...
Adding a second hard drive to a computer system is an easy way to get around storage problems, and also a good way to protect valuable data. With the cost of hard drives dropping well below $1 per gigabyte, it...
"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...
"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...
"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...
I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...
A friend of mine believes that her husband is chatting through email and IM's with other women. Is there any way to track the IM's or emails on her home computer?...
Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...
Sooner or later, something terrible will happen to your hard drive. That's not a very happy thought, but the good news is you can survive a hard drive failure with only minimal inconvenience -- if you back up your files....
"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....
"My computer seems to get slower and slower. A friend told me to clean my registry. Will that really help, and how can I do that?"...
"I am using XP home with a cable modem connection, and quite often using while online, I get the error of can't find the server. I just lose my internet connection, and it says my TCP/IP needs resetting. How do...
What does "Invalid System Disk" mean? I keep getting that message after I turn my Gateway notebook computer on. When I first bought it I tried to install Windows 95 on it and could not get past the second floppy...
"I've been getting those very annoying Winfixer popups. My popup blocker is set to High. I have Ad-Aware, Spybot Search & Destroy and even Microsoft AntiSpyware. But no matter what I try they keep coming back. I’ve searched for help...
I am trying to find out about Content Management Systems. I am familiar with html, but want to build a bigger web site with user registration/permissions, bulletin board, blogging, etc. Do you have any recommendations for a CMS for novices...
"I've heard that I should switch to Firefox, but my ISP Earthlink tells me that Earthlink can only use Internet Explorer as its default browser and made it sound like I'd get into a bunch of trouble if I even...
If I reformat my hard drive, will my Windows XP cdrom act as a boot disk and allow me to reinstall all my programs?...
I recently upgraded Firefox to 1.0.6 and downloaded the latest extension for the Roboform tool bar 6.4.0. Now I get error messages saying I don't have the latest extension for Roboform and specifies the one I installed. The toolbar doesn't...
A few months ago my FireFox autodownloaded a plugin called Zoomin. They then advised me that they had done this by a popup which instructed me to "click here to continue". When I clicked, the thing hacked my homepages (11...
When I installed Firefox I was able to transfer favourites from Internet Explorer. I still use both browsers, so now that I have added more bookmarks to Firefox is it possible to share or transfer them to Internet Explorer?...
"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?" I...
"I wonder if you know what it means when a dark blue screen comes up saying Windows has encountered an error. It shows "Bad Pool Caller" and a lot of things about reinstall. The tech info is "Stop" with lots...
In setting up some space on which to install linux, AND not have to move all my partitions around, I have been wondering IF buying a USB "external" drive would be the way to go. The external drives are being...
I recently migrated from Netscape Messenger to Thunderbird. The migration worked perfectly, and I could send and receive mails with Thunderbird immediately after installation. But I have two questions. Thunderbird put my mail folders on the C: drive, while I...
I'm running Firefox and I wish to install Adobe Acrobat reader 6.0. When I run the installer, a window pops up and says I need to install Windows Internet Explorer 5.0 or higher, then aborts the install. I have no...
"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...
I started using Mozilla Thunderbird early this year. About a month ago it started acting up. When I open the program it will take from five to fifteen minutes before it will start to download any messages. Once open, it...
Norton AV just found adware and told me to go the adware site to get uninstall directions. I downloaded the instructions to a floppy, had NAV scan the floppy and it reported that the adware is on the floppy. Is...
"BlueSecurity.com has a bold plan to go after spammers. Have you reviewed this outfit? If so, what say you about it?"...
I have an insignia computer and I have tried unsuccessfully to install an additional hard drive. I have a Maxtor Diamond Max 160GB internal hard drive and my question is, is it possible to convert that internal hard drive into...
I have an e-mail "notifier" and it says "Hey you've got mail". Lately some emails have not been showing up in my Inbox, but sometimes I find an unread message in either Deleted Items or Drafts folder. Can you help...
The Geek Squad claims that my computer has a virus that has ruined the hard drive and that it should be replaced. I just can not see software ruining a hard drive, the machine still functions. Can this be true?...
"My computer has been acting strangely... at times it's very slow and I'm getting lots of popups. I'm afraid I have a virus, and the anti-virus software that came with my computer has expired. Can you recommend a good (and...
I'm trying to clean my computer like you suggested but when I run ScanDisk it keeps restarting. Finally I get a message "ScanDisk has restarted 10 times because Windows or another program has been writing to this drive." You mention...
"When I buy a new computer, how do I transfer everything from the hard drive on my old computer? I enjoy the Tourbus and appreciate all the information you provide." If you bought a new computer, or just a new...
"I have a large number of icons in my system tray (in the left hand lower corner of the screen) which I don't use and would like to remove. Do they in anyway slow down the computer?"...
"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...
"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...
"My computer is 5 years old and it freezes up and shuts down on me at times. So I am considering buying a new one. How do I get rid of any files on it before I donate it to...
"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....
For best results, use just ONE or TWO keywords. This search engine looks for all words in any order. To search for an exact phrase, enclose the phrase in quotes. You may also use AND, OR, and NOT keywords to specify boolean expressions. For example:
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