"I changed my Windows login password yesterday, and now I can't remember it! Is there any way to reset the windows password, so I can regain access to my computer?"...
"When I start my computer, I always get some sort of 'error in registry' message. Things seem to work okay after that, but it makes me wonder if there is a problem that should be corrected. Will a registry cleaner...
"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...
"Suddenly my web browser is cluttered with toolbars that I never asked for. I delete them, but sometimes they come back. Why is this happening, and how do I get rid of all those unwanted toolbars?"...
System Restore is a great feature in Windows that lets you roll back the clock on system changes. Have you ever wondered how System Restore affects your computer's resources, performance and what's really going on behind the scenes? Read on......
"What exactly is a rootkit, and how is it different than a virus? Also, how can I detect and remove rootkit infections from my computer?"...
"Everyone seems to recommend a different free antispyware program. Which is the best for protecting me against spyware?"...
"I have to deal with a lot of PDFs, and Adobe Reader just takes too long to open. Are there any good, free alternatives for PDF viewing?"...
"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...
Hackers, black hats, cyber-criminals, identity thieves, and spam kings -- these are some of the Bad Guys in the online world. And because of them, we've had to invent a whole new vocabulary to describe the dastardly deeds they do....
Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......
"I've heard conflicting stories on the effectiveness of registry cleaners. Do they really help? If so, which registry cleaner do you recommend?"...
"There are so many malware scanners to choose from, when trying to protect against adware, spyware and other online threats. Which one(s) do you recommend?"...
Google is now in the browser business. Chrome is the name of Google's new web browser, aimed squarely at competing with Microsoft Internet Explorer. So how does Chrome differ from IE, Firefox, Safari and other browsers? Read on for details...
"I just got a new computer and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other parititions...
"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...
"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....
Calling all cats, dogs, birds, furry friends and those who love them... here are a list of the best websites for and about pets. We'll cover pet health, training tips, travelling with Fido & Fluffy, and other cool pet sites...
"I keep getting emails from friends about adding my cell phone to a Do Not Call registry. Looks like a scam to me... Is the Do Not Call Registry for real, and if so, should I put both my home...
"I had a problem with Windows XP. A friend entered the registry and did something to it. Now every time I turn the computer on I get a notice saying that Windows Installer is preparing to install. I can't now...
Are you concerned about the risk of getting cancer from long-term cell phone usage? Finally, some scientific studies assessing the link between cell phones and cancer have been conducted. The results are in, and I for one was surprised......
I just did a search for my phone number on Google and was shocked at the results that popped up. It showed my full name, street address and a map of my neighborhood with a big arrow pointing to my...
"I've heard that Windows XP will run faster if you disable something called PreFetch. Apparently Windows remembers everything you have done and, in a misguided attempt to be helpful, pre-loads all the files and links when XP boots. What's your...
After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...
"When I go to My Computer the CDROM and DVD icons are gone. They were there yesterday, and working fine. It seems like this happened after I removed some CD burner software. Now I can't install anything from a CDROM,...
"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...
"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...
"I've been getting those very annoying Winfixer popups. My popup blocker is set to High. I have Ad-Aware, Spybot Search & Destroy and even Microsoft AntiSpyware. But no matter what I try they keep coming back. I’ve searched for help...
"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...
I got a message from Ad-Aware saying that a program was trying to access my registry. I refused it entry; what a mistake that was! Now everytime I click on a program on my desktop or in My Programs I...
Norton AV just found adware and told me to go the adware site to get uninstall directions. I downloaded the instructions to a floppy, had NAV scan the floppy and it reported that the adware is on the floppy. Is...
"When I buy a new computer, how do I transfer everything from the hard drive on my old computer? I enjoy the Tourbus and appreciate all the information you provide." If you bought a new computer, or just a new...
I've heeded your advice on keeping up to date with security patches, update my antivirus, run Spybot S&D, and Ad-Aware every week. I just added the Micorsoft Spyware Beta program, and now Spybot reports two "security risks". Two registry settings...
"The stories of Jessica Lunsford and other abused children make we wonder if my child is safe in our neighborhood, and on the Internet. I've heard that people can use the Internet to find out if there is a sexual...
"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...
"I'm wondering about the possible vulnerability of having your personal information (name, address, phone, and email) visible on the Whois website registrant database. Some companies sell proxy services that shield this information from the public claiming it helps prevent identity...
"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...
On certain Microsoft keyboards, the function keys (F1, F2, F3, etc.) will not work normally unless you press the F-Lock key. Arrogantly flouting decades of keyboard convention, Microsoft markets "Natural" and "Multimedia" and "Office" keyboards that have the F-keys reassigned...
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