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Ask Bob Rankin search results: screen

Free Alternatives to GoToMyPC

If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...

Geekly Update November 17

Here's your Geekly Update for this week, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Windows Password Reset

"I changed my Windows login password yesterday, and now I can't remember it! Is there any way to reset the windows password, so I can regain access to my computer?"...

Inexpensive Computer Upgrades

"My computer is showing signs of age, but I can't afford a new one. What hardware upgrades do you recommend to improve speed and usability for those with older computers?"...

Geekly Update November 9

Here's your Geekly Update for the week of November 9th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

The Droid Phone

There's a certain segment of the population that is addicted to gizmos and gadgets. They're always waiting for the Next Big Thing. Those people are anxiously awaiting November 6, 2009, when the Motorola/Verizon Droid smartphone will be released to the...

Geekly Update October 27

Here's your Geekly Update for the week of October 27th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Transfer Programs from XP or Vista to Windows 7

"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...

Geekly Update October 13

Here's your Geekly Update for the week of October 13th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Which Linux Version Is Right For Me?

"I understand there are many variations on the Linux theme. I want to try Linux as a free alternative to Windows, but I feel like I'm in a diner with too many options on the menu. Can you give me...

Geekly Update October 5

Here's your Geekly Update for the week of October 5th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Internet Explorer 8 Crashes

Many users report that Microsoft Internet Explorer 8 locks up or even crashes their entire PC, under a variety of circumstances. They want to know why. Here's the scoop......

Geekly Update September 29

Here's your Geekly Update for the week of September 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Palm Pre Versus iPhone

"I'm a Sprint customer, and thinking about buying a new smartphone. I like the iPhone, but it's only on AT&T. Sprint's Palm Pre also looks good, but how does it stack up to the iPhone?"...

Is Stamps.com a Scam?

"I hear radio ads for Stamps.com, promising the ability to print postage stamps at home, and $100 in bonuses. Is Stamps.com internet postage legit, or a scam?"...

Geekly Update September 21

Here's your Geekly Update for the week of September 21st, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Alternatives To Lifelock

"I'm considering LifeLock identity theft insurance, but are there other companies I should consider? And I've heard about do-it-yourself identity theft protection... is that a realistic alternative?"...

Windows Task Manager

Task Manager is a utility built into Windows that lets you monitor the applications and hidden services running on your PC. You can also use it to force a task to shut down; get an idea of how well your...

What is Google Books?

You may have heard that Google is trying to steal all the books ever written. You may also have heard that Google is going to give away all the books ever written. Is there any truth to either one of...

Geekly Update September 15

Here's your Geekly Update for the week of September 15th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Android Everywhere?

"I've been hearing the word 'Android' quite often these days, in connection with mobile phones and other devices. What is Android, and why should I care about it?"...

Geekly Update September 8

Here's your Geekly Update for the week of September 8th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Which Blackberry Should I Buy?

So you've decided that the time is right to join the BlackBerry revolution, but there are so many options. RIM offers 5 different Blackberry models -- Pearl, Curve, Storm, Bold and Tour -- so let's take an in-depth look to...

Geekly Update September 2

Here's your Geekly Update for the week of August 24th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Upgrade Vista to Windows 7

"I'm currently running Vista on my home computer, but I've heard that Windows 7 is faster. Should I upgrade my Vista to Windows 7, or leave well enough alone?"...

Geekly Update August 24

Geekly Update August 17

Here's your Geekly Update for the week of August 17th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Netbook Or Laptop?

What is a netbook? And what's the difference between a netbook and a laptop? You may be standing in a store asking yourself these questions soon. Here are the answers......

Geekly Update August 3

Here's your Geekly Update for the week of August 3rd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Geekly Update July 27

Here's your Geekly Update for the week of July 27th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Geekly Update July 21

Here's your Geekly Update for the week of July 20th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Geekly Update July 13

Here's your Geekly Update for the week of July 13th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Ubuntu Jaunty Jackalope

Ubuntu, Gnome, desktop, operating system, OpenOffice

Windows 7 Desktop Customization

I downloaded the Windows 7 beta and have been trying out all the cool new desktop customization features. Here are some of the highlights......

Why I Hate My TomTom GPS

I've had nothing but trouble with my TomTom GO 720 GPS. And the TomTom customer service rep basically told me to go buy a Garmin. Read on!...

Geekly Update - July 6

Here's your Geekly Update for the week of June 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Geekly Update - June 29

Five Reasons Blu-Ray Will Fail

There seems to be a buzz lately that consumers are just not buying into Blu-ray. Here are five reasons why I think Blu-ray will ultimately fail in the consumer marketplace......

Privacy Software

"I'm concerned about threats to my privacy while using my home computer. Can you recommend any good tools to help me use my computer and navigate the web safely, without compromising my privacy?"...

What is Scareware?

"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...

Wireless PC to TV

Wouldn't it be great to pipe whatever is on your computer screen directly to your big-screen TV? Now you can wirelessly send YouTube videos, computer games and movies from your PC screen directly to your television screen. Even browse the...

Webmail Smackdown!

Free Online Books

"I have a Kindle, and my wife owns a Sony eReader. We love our portable book readers, but we need to cut expenses. Can you recommend some online sources for free ebook downloads?"...

Note Taking Tools

When I was a kid, research meant spending hours in the library, poring over dusty tomes, making notes on index cards, and then trying to organize it all. Today the wealth of information on the Internet can be tapped, annotated,...

Free Online Research Tools

The Internet is at once a gold mine and a cesspool, so how can you find the helpful, authoritative information you need? Check out my list of the best free online reference and research tools......

Free Video Chat Programs

Two-way video phones have been "just around the corner" for about 40 years. I've officially given up waiting on Ma Bell to provide this feature, since you can get free video chat software that works over the Internet. Here's a...

Best Portable GPS

"I want to buy a portable GPS that I can use in multiple cars, or when walking around the city. Which model do you recommend?"...

Internet Explorer 8

"Should I upgrade to Internet Explorer 8? How does it compare to Firefox, when it comes to features, speed and security?"...

Wireless HDTV

It's becoming a wireless world, and now that world is extending to the realm of HDTV. If you're tired of the clutter of cables going to and from your HD television screen, read on to learn how to wirelessly connect...

My New Phone is an iPod Touch

I had myself talked into buying a new phone, and was eagerly checking out the latest phones, smartphones and PDAs. But something happened on the way to the phone store......

The Top Twenty

Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......

What is TiVo?

What's the big deal with TiVo? Is it just a glorified VCR, or is it really a revolutionary new way to watch television? Get the scoop on TiVo here......

Magic Jack - Good or Evil?

Perhaps you've read reports about spyware in Magic Jack, or heard claims that the company sells your private information to third parties. Here's the scoop......

Best Web Browser?

"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...

Windows 7 is Coming

Windows 7 does not sleep... it waits. Will the eagerly awaited successor to Vista be a winner in the marketplace? Read on for a preview of what to expect in Windows 7......

Magic Jack Phone Service

"I've seen commercials for Magic Jack, a device you can plug into your computer for really cheap phone service. It sounds too good to be true, so... is there a catch or is Magic Jack a scam?"...

Portable DVD Players

"We want to buy a portable DVD player for the car, since we have kids a travel often. What features should we look for, and do you have any reviews of the best portable DVD players?"...

Internet Connected HDTVs

The next wave in television evolution has arrived in the form of the marriage between Internet connectivity and HDTVs. Many television manufacturers have joined this trend by releasing their latest broadband HDTV models with the ability to connect directly to...

HD Mini Cams

"I love my Flip Video mini cam, but it doesn't record in HD (high definition). Should I upgrade to the Flip MinoHD, are there other HD mini cams I should check out?"...

Free Registry Cleaners

"I've heard conflicting stories on the effectiveness of registry cleaners. Do they really help? If so, which registry cleaner do you recommend?"...

What's New With Zune?

It's been a year since I compared the newest Zune and the iPod. So let's see what's new with Microsoft's music player and if it is a force that Apple has to reckon with for the holiday season and beyond......

Watch Television on Your Computer

"What's the best way to watch TV on my computer? I know some websites have selected shows, but I've also heard that you can buy a gadget that will pretty much turn your computer into a television set. What are...

Great Gadget Gifts

Are you going nuts over the selection of electronics that are available for this holiday season? There are so many choices -- cell phones, music players, PDAs, video cams and more. Read on for my personal recommendations to help you...

Make Vista Look Like XP

"I just got Windows Vista, after using XP for many years. Frankly, I'm not crazy about the Vista look and feel... are there some tweaks I can use to make Vista look more like XP?"...

Mini Laptops

"I'm considering buying one of those netbook mini-laptops for my daughter. Can they do everything that the larger laptops do? Can you recommend any specific mini laptop models?"...

Avira Free Anti-Virus

"I'm confused by all the free antivirus products. I've read in some forums that Avira is the best, others claim that AVG or Avast is definitely the way to go. Which one do you recommend?"...

Gmail Labs

Gmail has been my favorite web-based email service for several years, and one of the things I like is that they're always adding new features and experimenting with various options to make it easier to use. Have you heard what's...

What is Scribd?

Scribd is a type of a social networking website that allows you to publish all kinds of documents and images to the web. It's great for people who have something to share with the world but don't have a website,...

Wanna Wubi?

If you've always wanted to try out Linux but were afraid it would mess up your current Windows system, Wubi is a free, painless solution for installing Ubuntu Linux. Here's how......

The Chrome Browser

Google is now in the browser business. Chrome is the name of Google's new web browser, aimed squarely at competing with Microsoft Internet Explorer. So how does Chrome differ from IE, Firefox, Safari and other browsers? Read on for details...

AVG Review

Is your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....

Future Input Devices

We're tethered to our computers right now, but the future of input devices will give computer users a freedom that is nearly unfathomable. Can you control your computer by speaking, blinking your eyes, or waving your hand? Some of these...

External Hard Drive Security

"I want to backup my home computers to an external hard drive, but I'm worried about security. If the drive is lost or stolen, all my sensitive personal and financial data goes with it. Is there a way to password...

Five Geeky Gadgets

Anyone can plug in a computer and attach a printer. But that's not all there is to being a serious computer jockey these days. Are you ready to get your geek on? Check out these five must-have gadgets to enhance...

Defrag Your Hard Drive

If you have noticed your computer running a little sluggish and slow lately, it might be time to defragment your hard drive. Your hard drive does need to be cleaned out regularly and defragmented in order to keep everything working...

Samsung Instinct Review

Samsung recently introduced the Instinct at the Cellular Telecommunications Industry Association Wireless 2008 show. The Instinct was rated the top cell phone presented at this year's show by CNET. But how does this slick mobile device compare to the iPhone?...

iPhone Accesories

There's no shortage of accessories out there when it comes to the iPhone. So I've compiled a list of the coolest and most useful add-ons to complement your iPhone....

Voyager Versus iPhone

"Some people are calling the new LG Voyager a potential iPhone killer. I'm considering buying the Voyager so I'd like your take on how it stacks up against the Apple iPhone."...

What is Hulu?

"I checked out Hulu and was impressed by the amount of popular TV shows available for free there. Almost seems too good to be true, so… is it?"...

Ubuntu Hardy Heron

"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...

What is Google Sky?

Google Sky is a virtual planetarium that is a part of the Google Earth software, which allows you to explore the cosmos from the comfort of your own PC. Read on to learn what you can discover with this and...

iPhone Jailbreak Applications

"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...

Vista SP1 - Do You Need It?

"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...

Low Disk Space Warning

"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....

Inexpensive Photo Printers

I've already shared some of my favorite portable inkjet printers, but here is my list of photo printers that are compact, inexpensive, and perfect for family photos......

Buying an HD TV

"I'm ready to buy an HD TV set, but I'm not sure how to compare the various options. Can you demystify the terminology and the HDTV buying process for me? And maybe recommend a few specific HD TV models?"...

Upgrade Your Computer Monitor

"I have a really old monitor with a small screen that's starting to flicker. I'd like to upgrade to something nice that will handle web browsing, office applications and online video. What do you recommend?"...

Fast Color Laser Printers

"I'm looking for a color laser printer that's reliable and fast. A price tag under $500 would be nice... what do you recommend?"...

Touchscreen Laptops

Laptops are incredibly versatile now. If you've been put off by typing on a cramped keyboard, or frustrated by not having a real mouse, the latest crop of touchscreen laptops may be of interest to you. Here are three touchscreen...

Small Video Cameras

"I'm looking for a pocket-sized video camera with a price tag that's just as small. Can you recommend some tiny digital video cameras that don't cost a fortune?"...

Automatic Digital Cameras

Are you a camera klutz? Don't know the difference between an f-stop and a fill flash? Then today's new automated digital cameras are just perfect for you. Just point and click, they do the rest. Here are my picks for...

What is Joost?

"I've heard that Joost offers free online TV, but I'm afraid it's either a scam, or something illegal that will get me in trouble. I don't want to end up like the woman in Minnesota who was fined $200,000 for...

What is GnuCash?

"I've heard that GnuCash is a free accounting program, similar to Quicken. So it's free, but how does it compare with Quicken or Microsoft Money, for basic household or small business accounting?"...

People Search

"I'm trying to find some old friends from high school. What are the best people search tools on the Internet? Free is nice, but I'll pay for a really good people finder tool if it can save me a lot...

Skype: Beyond the Basics

You already know that Skype allows you to use VoIP technology to make phone calls over the Internet. Here's a look at some of the more advanced features, and how to incorporate them into your work or social life......

The New Zune

"Just a few days ago I was wondering whatever happened to the Zune. Now I'm seeing commercials for the new improved Zune. Is it worth another look as an iPod alternative?"...

Gmail: Beyond the Basics

You've opened a Gmail account and now you can send and receive email on the web. Lots of email... 5.2 gigs and counting. But beyond all that space, Google's Gmail can give you better control over how you manage your...

Free HDTV on Your PC

HDTV (high definition television) is the wave of the future. Right now many television stations are transitioning to Hi Def, and if you are an avid TV watcher, then you'll want to make this transition as well. But if you...

Ebay Tips for Buyers

"I've tried several times to buy items on eBay, but the bidding options are confusing to me, and I always get outbid at the last minute. Can you give me some tips on saving money and winning eBay auctions?"...

What is a Mashup?

"I hear the term mashup being used to describe certain websites, but I'm not sure what it means. Can you explain what a mashup is, and where the word comes from?"...

XO - The $200 Laptop

"I've read about the '$200 XO Laptop' that's being promoted by the One Laptop Per Child organization. I think it's great that these will be given to children in poor countries, but is it possible to buy an XO laptop...

What is Google Pack?

Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...

HP OfficeJet Pro L7780

HP is known for its versatile line of business and home office equipment. One of their latest releases is the HP OfficeJet Pro L7780 All-In-One. This office machine operates as both a color and a black and white printer, copier,...

Buying a Laptop

Laptops are a great option for people who need to compute on the move. In the past, laptops were bulky, heavy and slow. But today, laptop technology has advanced and today's models are fast, light and offer nearly the same...

What is Twitter?

"What's the deal with Twitter? Some of my friends are telling me how great it is, but when I checked out the site, it seems like just a stream of random personal comments from people who don't even know each...

Free Anti-Virus Programs

"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...

Forgot Facebook Password

Did you forget your Facebook password? Having trouble logging in? Or did you forget the email address for your Facebook login? Maybe your email account is not working, so you can't change your password. Or maybe it's something with a...

Science Fiction Sites

It’s sometimes difficult these days to differentiate between science fiction and fact, because the two worlds often borrow ideas from each other. If you've ever read Alfred Bester's classic 1956 sci-fi thriller "The Stars My Destination", or Ray Bradbury's space...

Top Sites for Kids

"My eleven year old wants a Myspace account, but I think she's a bit young for that. Are there some other sites I can encourage her to visit, with games and activities that are appropriate for pre-teen kids?"...

Green Computing

Kermit the Frog told us that it's not easy being green, but that concept also applies to computers and how they can be more friendly to our planet. Learn how computers impact the environment, and how Green Computing can make...

Do I Need A New Computer?

"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...

No iPhone For Me

Apple's iPhone seems like the coolest gadget to hit the streets in a long time. It slices, it dices, it can browse the web, manage your calendar, take pictures, and even make a phone call. But here's why I'm NOT...

Ten More Tech Gadgets

Every geek needs gadgets, but even the computer novice will love these plug and play USB add-ons. Here are my latest top ten gadgets, sure to add a little fun to your desktop....

Hard Drive Recovery

If it hasn't happened yet, be sure that it will... you're working away on an important project and the computer freezes. You reboot, but instead of the familiar startup screen, you black screen with one of these ominous messages: DISK...

Dual Monitors

Did you ever wish you had a REALLY big computer screen? Here's a tip... use a dual monitor (or multi monitor) setup to extend your desktop across two or more screens. Both Windows and Mac computers have the ability to...

Goodbye to Analog TV

Many television stations currently broadcast both analog and digital signals. However, the days are numbered for analog signals, picture and sound carried on electromagnetic waves. Digital signals are the way of the future, and if you have a trusty television...

Video Conferencing

Videoconferencing, once primarily used for long distance business meetings, is becoming more accessible. Got a webcam? Here's how you can start videoconferencing on the web......

Hiding Profile Items

"On a Myspace profile, how do I hide the location and last login? I've seen other pages like this and it seems like a good idea for extra privacy on Myspace."...

Which GPS Should I Buy?

GPS systems are useful for finding your way around, but choosing the navigation system that's right for you might be just as challenging as traveling without one. Here are some guidelines on the best GPS systems so you don't get...

TV as Computer Monitor

Imagine... putting that big old television set to good use as a secondary, or even primary, monitor for your computer. The thought has certainly crossed the minds of many a technophile. Here's how to hook it up......

Which TV Should I Buy?

So you're in the market for a new TV... but all those techie buzzwords have your head spinning? Should you go for CRT, LCD, HDTV? And what about Plasma -- will it stain the rug? Read on to de-mystify all...

Switching From Windows to Mac

Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...

Best Cell Phone

With hundreds of cell phones on the market you can narrow down your choices by first deciding what features you need or want. Read on for a handy guide to selecting the cell phone that's right for you......

Anonymous Web Surfing

Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...

What is BIOS?

"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...

Phishing Scams

"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...

Download Movies

"I've been using Netflix to rent movies by mail, which is okay, but with high-speed connections so common now, why can't I just download movies I want to watch from the Internet?"...

Which Camcorder Should I Buy?

"I'm looking for a camcorder, but the selection and features are overwhelming. What's a good model for someone who wants decent quality without spending a pile of money?"...

Top Ten Tech Gadgets

Looking for some uber-cool gadgets to trick out your personal computer? Here are my picks for the top ten gadgets, guaranteed to make everyone else in the office (or home office) jealous......

Search Engine News

Tired of the same old search engine? In this article you'll find reviews of some new Internet search tools with all the bells and whistles......

Zune or Ipod?

Still can’t decide if you are iPodish or Zunish? Let’s look at some facts and figures to help you decide whether an iPod or a Zune is your best choice for a portable music player......

Converting Vinyl Records to CD

For seasoned audio purists, nothing compares to good old-fashioned analog recordings on vinyl records. But those old records are fragile... here's an illustrated step-by-step guide to help you convert vinyl to CD so you can enjoy them for years to...

What is Second Life?

"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...

Garbage From Printer

"When I start up my computer, the printer starts printing out a bunch of almost-blank garbage pages, containing hearts, smilies and lots of other gibberish. I don't know why it does this, and don't know how to stop it. Can...

Is Firefox For Everyone?

Oh my... I can see the rotten tomatoes flying my way already. But I have a confession to make. I've tried Firefox on numerous occasions but I'm sticking with Internet Explorer, at least for now......

Convert iTunes Videos to MPEG

"I purchased videos on iTunes, but I can't play them on my video player, because they are in some 'protected' M4V format that only works on iPods. How can I convert iTunes videos to MPEG or WMV format so I...

Wasting Bandwidth?

"A friend asked about downloading a file from a website and going to bed while the file downloads. If the download finishes and I'm still on that site without actively doing anything for hours, does this waste that site's bandwidth...

AOL for Free?

"I read somewhere that AOL is going to stop charging for their Internet service and make AOL access free. Is that true, and if so, are there any gotchas I should now about?"...

Linux Help

"I've heard a lot of buzz about Linux as a free alternative to Windows, but have hesitated because it seems a little geeky. Can you recommend an easy way to get started with Linux?"...

Remove PurityScan

"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...

CDROM Icon Missing

"When I go to My Computer the CDROM and DVD icons are gone. They were there yesterday, and working fine. It seems like this happened after I removed some CD burner software. Now I can't install anything from a CDROM,...

Remote Assistance

"My friends often call or email and ask computer questions that are hard to answer without actually sitting in front of their computer. I've heard radio commercials for a product that lets you control another computer over the Internet. But...

Recovery Console

"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...

Take A Screenshot

"I want to take a screenshot of my screen and save it in a graphics file, so I can email it to a friend. Do I need to purchase or download special software to do this?"...

Blocking Myspace

"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...

Add Music to Myspace

Have you ever visited a friend's Myspace profile and they had some cool music playing when the profile is displayed? Here's how you can add music to your Myspace profile......

Myspace Safety Tips

Are teens putting themselves at risk by posting too much personal information on Myspace? Is Myspace a danger to kids that should be tightly controlled or shut down?...

Name and Address Search

"I'm trying to reconnect with some old friends, but I'm having trouble finding their address and telephone numbers. Can you tell me where to look for good "people finder" tools that offer searches for telephone, email and address listings?"...

Reformat hard drive under XP?

"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...

Is public wi-fi access safe?

If you use wireless Internet access in public places like Starbucks or the airport, you should take some simple precautions to make sure you're not broadcasting your passwords and other personal info to others in the vicinity......

Missing or Damaged DLL files

"When my uncle's PC is powered up he gets message CAN'T LOAD MSMGR32.DLL -- I have to click on it three times until the message no longer displays. Is there a way to keep the message from displaying, or do...

Which PDA Should I Buy?

The proliferation of PDAs (Personal Digital Assistants) in the last several years has been staggering, and a wide range of products exists to satisfy the needs of everyone from the busy stay-at-home Mom to the power hungry Internet geek on...

Convert iTunes to MP3 Format

"I've purchased a bunch of music from iTunes and have enjoyed listening to them on my computer. But my portable music player is not an Apple iPod, so I can't take my songs with me. Is there any way I...

Home Networking

"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...

The Best Free Software

"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...

Wireless Security

"Is it safe to use wireless Internet access in my home? I've heard that neighbors or even people driving by can tap in to my wireless signal. There must be a way to do it safely, since it's so common...

Windows XP Security Tips

"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...

One Laptop Per Child

Nicholas Negroponte has a dream... to provide a laptop with internet access to hundreds of millions of children in developing countries around the world. Negroponte's "One Laptop Per Child" is a non-profit group that has been working for several years...

Shell Script Programming - Loops

"I'm just starting to program shell scripts in Linux. I can handle basic IF ... THEN ... ELSE stuff, but I'm having trouble with looping? Can you give me some examples?"...

Remote Access to Your Computer

"I carry a laptop when I travel, but I always seem to forget some important files at home on my desktop PC. Is there some way I can access the files on my home computer through the Internet?"...

Do I Need a Firewall?

"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....

Internet Connection Fails

"I am using XP home with a cable modem connection, and quite often using while online, I get the error of can't find the server. I just lose my internet connection, and it says my TCP/IP needs resetting. How do...

Clearing Browser History

"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...

Saving Word Files as HTML

"When I use the 'Save As' feature in Microsoft Word to save a document as a web page, the resulting HTML is a bloated mess. Is all that formatting stuff really needed? If not, is there a way to get...

Access local IP address without dialing up

I'm trying to set up a small network (3 PC's, 1 network printer, 1 NAS device) using static IP addresses. I have succeeded in configuring all of the devices, but when I try to connect to, say, the NAS's configuration...

Reformatting Hard Drive

If I reformat my hard drive, will my Windows XP cdrom act as a boot disk and allow me to reinstall all my programs?...

Make Windows XP Run Faster!

"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...

Blue Screen of Death

"I wonder if you know what it means when a dark blue screen comes up saying Windows has encountered an error. It shows "Bad Pool Caller" and a lot of things about reinstall. The tech info is "Stop" with lots...

Linux Installation

In setting up some space on which to install linux, AND not have to move all my partitions around, I have been wondering IF buying a USB "external" drive would be the way to go. The external drives are being...

Magnify the Screen

Bob, is it possible to change the size of the icons in the Quick Launch bar? I know someone who is not seeing so well and I want to make the icons larger. Is it also possible to make the...

Is FTP Secure?

"I got a warning that FTP was not secure any more and that I should go to WinSCP for a fix. I am not very tech-savvy, so I depend on you to keep my computer healthy. So - is this...

Online Maps and Driving Directions

"Once upon a time, I had to drop off my kids at the airport. It's a 90 minute drive, or at least it's SUPPOSED to be a 90 minute drive. Without heaping too much embarrassment on myself, let's just say...

Scandisk Keeps Restarting

I'm trying to clean my computer like you suggested but when I run ScanDisk it keeps restarting. Finally I get a message "ScanDisk has restarted 10 times because Windows or another program has been writing to this drive." You mention...

Icons in the System Tray

"I have a large number of icons in my system tray (in the left hand lower corner of the screen) which I don't use and would like to remove. Do they in anyway slow down the computer?"...

Screen Flicker

"My screen flickers - messages jump up and down. I checked with the AOL techs and they told me to increase my art capacity (or something like that) so I did. That corrected the problem. Then I signed on to...

Making Windows XP Start Faster

"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...

Wrong Font for Outlook Express Printing

"When printing email in Outlook Express, all of a sudden the printer has increased the font size from 12 to about 16 or 18. I can find no place to tell Outlook Express to use a smaller font size. What...

CMOS checksum error

"When I boot up, I get a "CMOS checksum error" message and I must press F1 to continue or DELETE to enter Setup. How can I solve this problem?"...

Spy, Counter-Spy

Is your computer running slower than usual? Has your browser's start page been hijacked? Having trouble reaching your favorite search engine? Popups driving you crazy? Most likely your computer is infested with spyware, the cockroaches of the digital age....

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