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Free Internet Faxing
Why use an expensive and complicated fax machine when there are so many Internet alternatives? Some even allow you to send and receive faxes online for free. Here's a roundup of free Internet fax services......
Partitioning Your Hard Drive
"I just got a new computer and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other parititions...
Online Photo Editing
"What do you recommend for quick photo editing when you're away from your own computer and you don't have PhotoShop or something similar available?"...
Online Health Records
Recently, a few organizations have begun offering an alternative to paper documentation of health records. Would you trust your personal health records to an online company?...
Free Inbound Faxing
"I occasionally need to receive an inbound fax, but I don't own a fax machine. Going to Kinko's or the local drugstore to pick up a fax is a nuisance, and nothing is private there. Is there some way to...
Vista ReadyBoost
What exactly does Vista ReadyBoost do? Is it the same as adding RAM, or is it more like a disk cache? I've read varying reports as to whether or not it really boosts performance on Vista. What do you know...
Accessing Blocked Websites
If you are a student, employee, or part of the military, you've probably experienced the frustration of not being able to access certain websites or even your webmail. Fortunately there are some things you can do to access these blocked...
Defrag Your Hard Drive
If you have noticed your computer running a little sluggish and slow lately, it might be time to defragment your hard drive. Your hard drive does need to be cleaned out regularly and defragmented in order to keep everything working...
Password Protection for Windows XP
"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...
Is Privacy History?
What information about you is publicly available on the Web? In the past, only government agencies and businesses with a 'need to know' were able to access personal information. Today, Internet search engines allow almost anyone to find information about...
What is Hulu?
"I checked out Hulu and was impressed by the amount of popular TV shows available for free there. Almost seems too good to be true, so… is it?"...
Ubuntu Hardy Heron
"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...
Converting FAT to NTFS
“A tech support guy told me my system is running FAT, and advised me to convert my hard drive to NTFS. I didn’t really understand his explanation… can you explain the difference and when it makes sense to convert FAT...
Vista SP1 - Do You Need It?
"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...
Video Hosting
If you've already decided that you want to find stardom on YouTube, good luck with that. With over 100 million videos watched every day, chances are mighty slim that you will be a star on that site. Let’s explore the...
Low Disk Space Warning
"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....
Free Online Word Processors
"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...
Upgrade Your Computer Monitor
"I have a really old monitor with a small screen that's starting to flicker. I'd like to upgrade to something nice that will handle web browsing, office applications and online video. What do you recommend?"...
Mac OS X Leopard
Apple's newest operating system, released in the Fall of 2007, is Mac OS X Leopard. Like it's feline namesake, this OS is slick and sleek and features all the multimedia bells and whistles Apple users have come to expect. Since...
What is GnuCash?
"I've heard that GnuCash is a free accounting program, similar to Quicken. So it's free, but how does it compare with Quicken or Microsoft Money, for basic household or small business accounting?"...
People Search
"I'm trying to find some old friends from high school. What are the best people search tools on the Internet? Free is nice, but I'll pay for a really good people finder tool if it can save me a lot...
Skype: Beyond the Basics
You already know that Skype allows you to use VoIP technology to make phone calls over the Internet. Here's a look at some of the more advanced features, and how to incorporate them into your work or social life......
Gmail: Beyond the Basics
You've opened a Gmail account and now you can send and receive email on the web. Lots of email... 5.2 gigs and counting. But beyond all that space, Google's Gmail can give you better control over how you manage your...
Myspace Salute
"I read on your site that I can retrieve my Myspace password by sending a salute. It sounds crazy... does it really work?"...
What is a Mashup?
"I hear the term mashup being used to describe certain websites, but I'm not sure what it means. Can you explain what a mashup is, and where the word comes from?"...
New Power Supply
"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...
Job Search Online
"Last week my job was 'downsized' so I'm searching for a new job. Where can I post my resume and search for a job online? Are there any gotchas to be aware of?"...
Maps and Driving Directions
Thanks to online maps, there's no excuse for getting lost on the Internet. These excellent online mapping tools will get you from one place to another, and some are interactive. The new breed of online maps are aware of businesses,...
Clean Hard Drive
Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...
What is a Terabyte?
"I just saw an ad for a Terabyte hard drive. What exactly is a terabyte?"...
Cats and Dogs
Calling all cats, dogs, birds, furry friends and those who love them... here are a list of the best websites for and about pets. We'll cover pet health, training tips, travelling with Fido & Fluffy, and other cool pet sites...
The Top Twenty
Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......
How to Buy a Computer
"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....
What is Twitter?
"What's the deal with Twitter? Some of my friends are telling me how great it is, but when I checked out the site, it seems like just a stream of random personal comments from people who don't even know each...
Sharing A Hard Drive Online
"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...
Top 10 Sites for Students
It’s back-to-school time again... parents breathe a sigh of relief and students groan under the load of spiffy new backpacks. Of course you want to help you child succeed in school, so here are some sites that will inspire kids...
Facebook Applications
"On Facebook, I always get invitations to add 'applications' to my profile. Some sound interesting, but I'm not even sure what an application is. Are they part of Facebook, or something from the outside? Do I need to worry about...
Facebook Privacy
"I've switched from Myspace to Facebook because I was unhappy with the privacy controls there, and I've been told that Facebook lets you control this much better. Would you please go over the Facebook privacy settings and recommend which ones...
Science Fiction Sites
It’s sometimes difficult these days to differentiate between science fiction and fact, because the two worlds often borrow ideas from each other. If you've ever read Alfred Bester's classic 1956 sci-fi thriller "The Stars My Destination", or Ray Bradbury's space...
Weird Science
I love science, especially offbeat and weird science. During my Internet travels I've come across some amazing resources-- some informative, some strange, but all of them fascinating. Here then, are my top picks in the Weird Science category......
Top Sites for Kids
"My eleven year old wants a Myspace account, but I think she's a bit young for that. Are there some other sites I can encourage her to visit, with games and activities that are appropriate for pre-teen kids?"...
Do I Need A New Computer?
"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...
No iPhone For Me
Apple's iPhone seems like the coolest gadget to hit the streets in a long time. It slices, it dices, it can browse the web, manage your calendar, take pictures, and even make a phone call. But here's why I'm NOT...
Ten More Tech Gadgets
Every geek needs gadgets, but even the computer novice will love these plug and play USB add-ons. Here are my latest top ten gadgets, sure to add a little fun to your desktop....
Peek You
Peekyou is a new website that pulls together information about people from a variety of sources. You can use PeekYou to help other people find your website, blog, profile, photos or other info. And oddly, you may already have a...
Facebook - Getting Started
Looking for an alternative to an oversaturated MySpace? Facebook is a great alternative for the college and professional set. A little more serious than MySpace, Facebook is more than just competing to see who can have the most friends. Facebook...
Dual Monitors
Did you ever wish you had a REALLY big computer screen? Here's a tip... use a dual monitor (or multi monitor) setup to extend your desktop across two or more screens. Both Windows and Mac computers have the ability to...
What Is a Rootkit?
Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....
Myspace and Copyrights
"Suddenly, I can no longer upload music to Myspace. The message says 'Your upload privileges have been suspended' but all copyrights are mine. Any suggestions?"...
Switching From Windows To Linux
If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...
Is Webmail Better?
"I'm thinking about switching from Outlook Express to a webmail service. What are the trade-offs? Are some better than others? Is webmail secure?"...
Hiding Profile Items
"On a Myspace profile, how do I hide the location and last login? I've seen other pages like this and it seems like a good idea for extra privacy on Myspace."...
Secure Passwords
"With identify theft so common now, I'm concerned that my passwords may not be good enough. Can you give me some tips to picking good passwords that can't be easily guessed by hackers?"...
Which TV Should I Buy?
So you're in the market for a new TV... but all those techie buzzwords have your head spinning? Should you go for CRT, LCD, HDTV? And what about Plasma -- will it stain the rug? Read on to de-mystify all...
Voice Recognition
Didja ever notice that Captain Kirk never had to fuss with a mouse or keyboard to communicate with the computer on the Star Trek? He simply spoke direct commands at the machine, and the computer complied. Happily, voice recognition technology...
Online Backup
Periodically creating a backup of your computer files is critically important to the preservation of your work, your entertainment and your memories. In the event that your system is corrupted by a virus, natural disaster or hardware malfunction you must...
Adding Memory
If your computer seems to stagger under the burden of your commands, responding slowly, freezing or timing you out; if working at your system feels like bicycling uphill, consider adding extra memory. Adding memory to your computer isn't so hard...
Run Windows On Mac
Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......
Rip & Burn Basics
"I have a big music collection on CDROM discs. I'd like to get all this music on my computer and burn my own mix CDs. Can you help me get started?"...
What is Web 2.0?
"I keep seeing articles that mention something called Web 2.0, but they never give a good definition. What is Web 2.0? How is it different than the one Al Gore invented, and when is Web 3.0 coming?"...
Recover Deleted Files
It's happened to all of us at some point. One stray mouse click, and poof! You've deleted a file that you did not mean to. But must it really be the final goodbye to that file? Happily, there are tons...
Download Movies
"I've been using Netflix to rent movies by mail, which is okay, but with high-speed connections so common now, why can't I just download movies I want to watch from the Internet?"...
Top Ten Tech Gadgets
Looking for some uber-cool gadgets to trick out your personal computer? Here are my picks for the top ten gadgets, guaranteed to make everyone else in the office (or home office) jealous......
Myspace Trackers
"I visited someone else's Myspace profile and saw a little graphic that said "You've been tracked!" Can people really track who is visiting their Myspace pages?"...
Beyond Myspace
As the Myspace population passes 100 million members, the site seems to be creaking and groaning, ready to burst at the seams. With frequent outages, valid passwords being rejected, problems with music players, and comment spammers, you might be looking...
Social Bookmarking
"What is social bookmarking, and how is it different from a regular bookmark or favorite in my browser?"...
What is Second Life?
"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...
Upgrade to Vista?
"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...
Download With Bittorrent?
"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...
View Private Profile
"I have my Myspace page set to private, but an ex-friend has gotten access to all of my Myspace friends that are on my page, and is emailing them. I asked him about this and he told me that he...
Changing Disk Partitions
"I downloaded Cute Partition Manager and was just about to delete the restore partition from the D drive of my old computer. I just want to make sure that doing so won't mess up the info on the C drive....
Hide Myspace Friends?
"I added some code for hiding my friends list on Myspace, but my ex-friend somehow got the whole list and sent it to me as proof. How did she do this? Isn't that a security problem on Myspace?"...
Remove Phone Listing
I just did a search for my phone number on Google and was shocked at the results that popped up. It showed my full name, street address and a map of my neighborhood with a big arrow pointing to my...
Is Firefox For Everyone?
Oh my... I can see the rotten tomatoes flying my way already. But I have a confession to make. I've tried Firefox on numerous occasions but I'm sticking with Internet Explorer, at least for now......
Forgot Myspace Password
"Help, I forgot the password for my Myspace account! Now I can't login and people think I'm dissing them because I can't reply to their comments. How do I get the password, or have it reset so I can login?"...
FireFox Extensions
"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...
Cancel Myspace Account
"My daughter has two Myspace accounts. One gives out too much personal information and we want to delete it. But we don't remember the password and we no longer have access to the email account she used to create the...
Add Music to Myspace Blog
"I read your guide to adding music to a Myspace profile. But I've had trouble adding music to a Myspace blog posting. Is it possible to add or embed music in our myspace blogs?"...
Add Image to Myspace Comment
"How do you put a gif or jpeg image into a comment on Myspace? I see other people leaving comments with pictures, but I don't know how."...
Add Hard Drive Song to Myspace
"I have a song on my hard drive (an MP3 music file) and I want to add this song to my Myspace profile. I don't want to use a song from the Myspace Music library, the song is already on...
Banning Myspace
"My school has banned Myspace, so we can't access it from any computer in the school. They are also making new rules about what we can post on our private Myspace profiles. One kid got suspended for criticizing the principal...
Myspace Music Problems
"I added a song to my Myspace profile, but it won't play automatically. Other Myspace profiles have music that starts playing when I visit them. How can I make sure the music plays when someone views my profile on Myspace?"...
Photo Printing and Sharing
To say that digital cameras have revolutionized photography would be an understatement. It's not just the way we take pictures that has changed, but photo printing, photo storage and photo sharing have all gone digital as well. Free digital photo...
Websites for Kids
"As a parent with young children, I worry that there are so many dark alleys on the Internet for kids to wander into. Can you recommend some GOOD sites and offer any help on keeping kids safe online?"...
Buying a Computer
"I teach senior citizens in a community based computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget. What...
Take A Screenshot
"I want to take a screenshot of my screen and save it in a graphics file, so I can email it to a friend. Do I need to purchase or download special software to do this?"...
Secure Your Computer!
Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......
Blocking Myspace
"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...
Private Myspace Profile
"My child is 16 and has a Myspace page. He tells me the only way to make his Myspace profile private is to set his age to 14 or 15 years old. Is there a way to set the Myspace...
Myspace Graphics
So you have a Myspace profile... big deal, so do 70 million other people. What will set yours apart from all the others? Myspace Graphics! Here's how to add graphics to your Myspace profile......
Add Music to Myspace
Have you ever visited a friend's Myspace profile and they had some cool music playing when the profile is displayed? Here's how you can add music to your Myspace profile......
Myspace Safety Tips
Are teens putting themselves at risk by posting too much personal information on Myspace? Is Myspace a danger to kids that should be tightly controlled or shut down?...
Name and Address Search
"I'm trying to reconnect with some old friends, but I'm having trouble finding their address and telephone numbers. Can you tell me where to look for good "people finder" tools that offer searches for telephone, email and address listings?"...
Searching in Myspace
"I understand that once I'm logged in to my Myspace account, I can search for people that meet certain criteria. For example, I may want to search for guys over 40 within 60 miles of my city that have "softball"...
Windows on a Mac
"I've heard that Apple is now making Mac computers with Intel chips, which power Windows PCs. Does this mean I can now install Windows on a Mac?"...
Myspace Layouts
"I have a Myspace profile, but it looks like everyone else's. Can I jazz it up with my own custom Myspace layout, colors and background image?"...
Myspace - Good or Evil?
MySpace is a popular online community that lets you meet and interact with your friends, your friends' friends, and all of their friends. You can use it to share photos, public or private journals, and build a network of mutual...
Reformat hard drive under XP?
"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...
Astronomy online
Attention Stargazers... If you're an amateur astronomer, or you just enjoy looking up into the night sky, the Internet is full of resources for you. For the best star pictures, astronomy websites, user groups and telescope reviews, read on....
Setting Up a Website
Will Rogers said "Buy land... they're not making any more of it." In a way, the same is true of real estate in cyberspace. So let this be the year you get your own website, whether it be personal or...
Add a Second Hard Drive
Adding a second hard drive to a computer system is an easy way to get around storage problems, and also a good way to protect valuable data. With the cost of hard drives dropping well below $1 per gigabyte, it...
Convert VHS to DVD
Let's face it... your old VHS tapes with treasured family memories won't last forever. Even if the VCR doesn't eventually jam and eat the tape, a VHS recording uses fragile magnetic tape that degrades over time -- whether you watch...
Should I Buy Anti-Spyware or Anti-Virus Software?
"Task Manager shows I have 50+ processes running, and I have no idea which ones are slowing down my system. Should I regularly run SpyBot, AdAware and other freeware, or should I pay for a supposedly better program? I read...
Low Virtual Memory
"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...
The Best Free Software
"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...
Shell Script Programming - Loops
"I'm just starting to program shell scripts in Linux. I can handle basic IF ... THEN ... ELSE stuff, but I'm having trouble with looping? Can you give me some examples?"...
Bots and Intelligent Agents
Remember back when you were a kid, watching The Jetsons and wishing someone would invent a robot to do your chores? Decades later, we still haven't realized the promise of a machine to clear the dishes off the table, but...
What is Windows OneCare?
Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...
Worst of the Web
Too much time on your hands? Then you'll be pleased to learn that there are still plenty of websites that have ABSOLUTELY NO REDEEMING VALUE. My scholarly research into the best of the utterly useless in the online world is...
Internet Innovators: Dave Taylor
Back in 1995-96 I worked for BoardWatch Magazine, covering the world of Bulletin Board Systems and the fledgling Internet. One of my favorite parts of that job was interviewing prominent netizens of the day. Some may boast about being self-made...
Backing Up Your Files
Sooner or later, something terrible will happen to your hard drive. That's not a very happy thought, but the good news is you can survive a hard drive failure with only minimal inconvenience -- if you back up your files....
Make Windows XP Run Faster!
"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?" I...
Email Sent Multiple Times
"Bob, When I send a large attachment, it keeps on resending to the recipients several times. Can you explain to me why this happens? If I notice it is sending more then once sometimes I can delete the email from...
Blue Screen of Death
"I wonder if you know what it means when a dark blue screen comes up saying Windows has encountered an error. It shows "Bad Pool Caller" and a lot of things about reinstall. The tech info is "Stop" with lots...
Linux Installation
In setting up some space on which to install linux, AND not have to move all my partitions around, I have been wondering IF buying a USB "external" drive would be the way to go. The external drives are being...
Making Windows XP Start Faster
"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...
Can I Delete This File?
"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...
Removing Files from Hard Drive
"My computer is 5 years old and it freezes up and shuts down on me at times. So I am considering buying a new one. How do I get rid of any files on it before I donate it to...
What is ASCII Art?
Have you heard the term "ASCII art" and wondered what that's all about? Long before the advent of the Web and all of its glittering graphics, people were creating computer graphics of a different sort that required no special hardware...
Where Can I Download Linux?
I hear people saying that Microsoft is evil, and I should switch to Linux. What is Linux, who should use it, and where can I download Linux for free?...
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