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Ask Bob Rankin search results: viruses
Fake Antivirus Software
"Recently I got a popup warning me that a virus had infected my computer, and I needed to download some antivirus program to get rid of it. I did so, and later discovered it was a very slick FAKE security...
AVG 9 Review
AVG Technologies has been protecting computer users against viruses, spyware, and other malware since 1991. Its eponymous software, simply called "AVG" comes in a free version for personal "basic protection" use and a commercial version for "enhanced protection" use. The...
Microsoft Security Essentials
"I just read something about a new security tool from Microsoft, that's supposed to be better than Windows Defender, which I use now. What is your recommendation?"...
Can My Boss See What I Do Online?
"Like most people, I do a little personal web browsing at work. But I'm wondering... Can my boss see what websites I visit?"...
Alternatives To Lifelock
"I'm considering LifeLock identity theft insurance, but are there other companies I should consider? And I've heard about do-it-yourself identity theft protection... is that a realistic alternative?"...
Online Computer Repair
"My computer is running slow and I think it might have a virus. What do you think of those online computer repair services? Are they reliable, or should I take it to a local computer repair shop?"...
Geekly Update July 21
Here's your Geekly Update for the week of July 20th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
Geekly Update - June 29
Here's your Geekly Update for the week of June 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......
What is Scareware?
"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...
Internet Explorer 8
"Should I upgrade to Internet Explorer 8? How does it compare to Firefox, when it comes to features, speed and security?"...
The Lexicon of Online Evil
Hackers, black hats, cyber-criminals, identity thieves, and spam kings -- these are some of the Bad Guys in the online world. And because of them, we've had to invent a whole new vocabulary to describe the dastardly deeds they do....
Laptop Security
The mobility that laptops and notebook computers provide has made it imperative for users to take steps to secure their computers. There are several simple things that you can do to keep your laptop safe. Read on to learn how...
Free Anti-Spam Tools
"It seems like I get more spam than ever, and I'm not sure why. What free anti-spam tools can you recommend to help me keep spam to a minimum?"...
Free Firewall Protection
"Everyone says that if you have an Internet connection, you should have a firewall. But can I use a free firewall, or should I pay for one of the commercially available firewall packages?"...
Free Registry Cleaners
"I've heard conflicting stories on the effectiveness of registry cleaners. Do they really help? If so, which registry cleaner do you recommend?"...
How To Mess Up Your Computer
Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...
Cloud Computing
"I'm hearing the term Cloud Computing more and more. One friend told me that it means computers will soon not need a hard drive. Is that correct?"...
Avira Free Anti-Virus
"I'm confused by all the free antivirus products. I've read in some forums that Avira is the best, others claim that AVG or Avast is definitely the way to go. Which one do you recommend?"...
Avast Free Anti-Virus
"It seems there are lots of choices for a free anti-virus program. My neighbor swears by Avast! Anti-Virus and says it's better than Avira, which I currently use. Is Avast! worth looking into, or are they all pretty much the...
Malware Scanners
"There are so many malware scanners to choose from, when trying to protect against adware, spyware and other online threats. Which one(s) do you recommend?"...
Wanna Wubi?
If you've always wanted to try out Linux but were afraid it would mess up your current Windows system, Wubi is a free, painless solution for installing Ubuntu Linux. Here's how......
Partitioning Your Hard Drive
"I just got a new computer and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other parititions...
AVG Review
Is your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....
Do I Need a Registry Cleaner?
"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...
Ubuntu Hardy Heron
"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...
Automatic Backups
"My hard drive failed last week, and my latest backup was a year old. So I lost pretty much ALL of my important files. Can you recommend an AUTOMATIC backup that just works?"...
Low Disk Space Warning
"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....
Internet Collapse
"I've gotten some forwarded emails claiming that the Internet is doomed to collapse very soon, unless some big changes are made to the infrastructure. Is it true… is the Internet going to go "poof" and vanish in a cloud of...
Cheap Desktop Computers
"I'm looking for a basic entry-level desktop computer to give to a high-school student as a Christmas gift. What do you recommend in the budget category that can handle web surfing, email and word processing?"...
Firefox Version 3
"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...
Running Linux In Windows
So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...
What is Google Pack?
Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...
Sharing A Hard Drive Online
"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...
Facebook Applications
"On Facebook, I always get invitations to add 'applications' to my profile. Some sound interesting, but I'm not even sure what an application is. Are they part of Facebook, or something from the outside? Do I need to worry about...
Free Anti-Virus Programs
"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...
Boost Your Wi-Fi Signal
"I have a wireless router with high-speed internet and a laptop that connects via Wi-Fi signal. Sometimes I get a decent wi-fi connection, and sometimes nothing at all. What can I do to boost my Wi-fi signal?"...
Computer Privacy At Work
Can the boss really see when you're surfing the Internet at work? Can the geeks from the IT Department monitor everything you do on your PC? Are any of them keeping tabs on those last twenty minutes of your lunch...
Sued For Downloading?
More and more, people are asking me if they can get sued by the entertainment industry for downloading, music, movies, games or television shows. The answer is YES, maybe. Read on and learn how to download safely, and avoid the...
Do I Need A New Computer?
"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...
What Is a Rootkit?
Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....
Burn ISO Image
"I just downloaded an ISO image file for a Linux install, but I can't figure out how to burn the ISO image to a CD. Can you help?"...
Running Windows on Linux
You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...
Switching From Windows To Linux
If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...
Is Firefox More Secure?
Is Firefox more secure than Internet Explorer? Perhaps, for now, but they seem to be "catching up" in terms of the numbers of critical flaws discovered. And if you're running Windows Vista, the Firefox security problem gets worse......
Switching From Windows to Mac
Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...
Phishing Scams
"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...
Revealing Your Email Address
Last week I did a search for dolls (I'm a collector) and accidentally wound up visiting an adult site that sells dolls of a very different sort! Now it seems like I'm getting a lot more adult-related spam than ever....
FireFox Extensions
"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...
LimeWire - File Sharing
"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...
Spyware or Virus?
"I had an anti virus program by McAfee but uninstalled because it was bogging my computer down. I now have anti spyware software, so do I still need to get an anti virus program? What is the difference between viruses...
Spam Blocker
"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...
RPC Server Unavailable
After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...
Recovery Console
"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...
Secure Your Computer!
Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......
Reformat hard drive under XP?
"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...
How to Stop Spam
It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...
Should I Buy Anti-Spyware or Anti-Virus Software?
"Task Manager shows I have 50+ processes running, and I have no idea which ones are slowing down my system. Should I regularly run SpyBot, AdAware and other freeware, or should I pay for a supposedly better program? I read...
Low Virtual Memory
"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...
The Best Free Software
"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...
Windows XP Security Tips
"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...
Cannot Access Secure Sites
I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...
What is Windows OneCare?
Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...
Does IP Address Reveal my Physical Location?
"Can someone track a user (name, home address, etc.) simply by having their email or IP address? The reason I ask is my kids play some games online, and these sites sometimes have a chat area, where the players can...
Clearing Browser History
"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...
Dialup Window Pops Up
Lately, my dialup window keeps popping up unexpectedly and it's getting agravating, especially when I'm typing an email or playing a game. Is there something I can do to correct this?. I have looked at everything connected to it and...
Worst Problem on the Net: Stupid Users
According to a survey conducted at the Aunty Spam site, the worst problem on the Internet is stupid users. More than 600 respondents chose from among spam, spyware, phishing, identity theft, hacking, viruses, stupid users, and lost emails....
Firefox Plugin Problem
A few months ago my FireFox autodownloaded a plugin called Zoomin. They then advised me that they had done this by a popup which instructed me to "click here to continue". When I clicked, the thing hacked my homepages (11...
Make Windows XP Run Faster!
"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...
Friend Claims You Sent a Virus
A friend told me twice she received an e-mail from me and it says it has a virus, but I didn't send any e-mail to her. Does this mean that I have a virus, or does it come from somebody...
How Does a Virus Spread?
"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...
Is spoolsv.exe a Virus?
When I boot up, my ZoneAlarm firewall says that "Spooler SubSystem App is trying to access the internet via spoolsv.exe". I know that spoolsv.exe is the print queue manager in Windows. What I don't understand is why it would need...
Free Virus Scan
"My computer has been acting strangely... at times it's very slow and I'm getting lots of popups. I'm afraid I have a virus, and the anti-virus software that came with my computer has expired. Can you recommend a good (and...
Making Windows XP Start Faster
"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...
Can't Delete Email in Outlook Express
"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes....
Downloading Security Patches
"I get messages informing me of viruses and asking me to download patches at www.spw5e.com and www.updatepatch.info. Are these downloads safe?" Ackkkk, NO! Run for the hills!...
What is ASCII Art?
Have you heard the term "ASCII art" and wondered what that's all about? Long before the advent of the Web and all of its glittering graphics, people were creating computer graphics of a different sort that required no special hardware...
How can I avoid computer viruses?
When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...
Do I need anti-virus software?
I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...
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