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Free Alternatives to GoToMyPC

If you need to access your own computer or someone else's from a remote location, you probably already know about GoToMyPC, which is often advertised on radio and TV. GotoMyPC's remote access service costs $20/month. But did you know that...

Completely Erase a Hard Drive

When you replace a hard drive, what do you do with the old one? Most people give their surplus drives away to friends or charities. Some just throw them in the trash. But what about all the data on that...

External Hard Drive For Backups

"I'm planning to buy an external hard drive to use for backups. What hardware and software do you recommend for reliable and simple backups?"...

Free Teleconferencing

Voice teleconferencing remains a staple of business despite the proliferation of alternatives such as email, instant messaging, and webinars. When you want a meeting but can’t get everyone together in the same room, it’s natural to call for a teleconference....

Windows 7 Libraries

When you open Explorer in Windows 7 you will see a tree of "Libraries" in the left sidebar. Libraries are a new feature of Windows 7 and may cause confusion among users of earlier versions. But Libraries are quite handy,...

Geekly Update November 17

Here's your Geekly Update for this week, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Fake Antivirus Software

"Recently I got a popup warning me that a virus had infected my computer, and I needed to download some antivirus program to get rid of it. I did so, and later discovered it was a very slick FAKE security...

Consolidate Email Accounts

"I have three email accounts, and it's a nuisance to check each one. I also have trouble keeping my address books in sync, and when I'm looking for a certain message, I have to check in three places. Is there...

Fax Broadcasting

"I need to send a weekly fax update to a large group of people. It's tedious to stand at the fax machine and enter each number. Is there software that can do this for me?"...

Windows Password Reset

"I changed my Windows login password yesterday, and now I can't remember it! Is there any way to reset the windows password, so I can regain access to my computer?"...

Computer Overheating

"My computer sometimes shuts down at random times. A friend said it's probably overheating. How can I find out for sure, and what can be done about overheating?"...

Inexpensive Computer Upgrades

"My computer is showing signs of age, but I can't afford a new one. What hardware upgrades do you recommend to improve speed and usability for those with older computers?"...

The Droid Phone

There's a certain segment of the population that is addicted to gizmos and gadgets. They're always waiting for the Next Big Thing. Those people are anxiously awaiting November 6, 2009, when the Motorola/Verizon Droid smartphone will be released to the...

Replace Your Power Supply

"The fan inside my computer's power supply has started making an awful noise, and I'm afraid it's ready to bite the dust. Is it difficult to replace a power supply?"...

Geekly Update October 27

Here's your Geekly Update for the week of October 27th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Internet Explorer 8 Versus Firefox

Should you use Internet Explorer version 8, or the new Firefox version 3.5? Which is better, faster, easier to use? Read on for my comparison of the latest versions of the two most popular browsers......

Microsoft Security Essentials

"I just read something about a new security tool from Microsoft, that's supposed to be better than Windows Defender, which I use now. What is your recommendation?"...

Backup Your Mobile Phone

"Recently I lost my phone, and along with it, all my contacts, music, text messages and apps. It's been expensive and time consuming to reconstruct everything, so I'm looking for a way to back up all the data on my...

Windows Registry Errors

"When I start my computer, I always get some sort of 'error in registry' message. Things seem to work okay after that, but it makes me wonder if there is a problem that should be corrected. Will a registry cleaner...

Geekly Update October 20

Here's your Geekly Update for the week of October 20th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

Transfer Programs from XP or Vista to Windows 7

"I'm moving to Windows 7, but I'm worried about transferring all my existing programs to the new system. I would be a major hassle to re-install all my programs… what do you recommend?"...

Print to File

"Often I compose a letter in Word, then paste the text into an email. But all the formatting (and sometimes images) are lost when my friends view it. Can I somehow capture in a file, exactly what WOULD appear on...

Windows 7 Upgrade Cost

"I've heard so many different stories about the cost of upgrading to Windows 7, that I don't know what to think. Can you clarify the Win7 upgrade price for me?"...

Geekly Update October 13

Here's your Geekly Update for the week of October 13th, presented in small bytes. Get the scoop on gadgets & hardware, computer security, online happenings, social networking, web tech and search engines. Read on......

What Is a Fax Server?

"I work in a busy office, and often the fax machine is a major source of frustation and lost productivity. I'm no geek, but it sounds like a central fax server would save time and money. Can you get me...

Surge Protectors

"I'm looking for a surge protector for my computer equipment and I'm wondering if those power strip models with built-in surge protection are any good. What should I look for when trying to protect my computer from lightning strikes?"...

Microsoft Office Web Apps

Office Web Apps is Microsoft's answer to Google Docs and other online office apps. Even if you don't have MS Office installed on your computer, you will be able to create, edit, save, and share Office documents with other people...

Which Linux Version Is Right For Me?

"I understand there are many variations on the Linux theme. I want to try Linux as a free alternative to Windows, but I feel like I'm in a diner with too many options on the menu. Can you give me...

Data Recovery

So you were working on that big presentation for the boss, when suddenly the power went out and your computer shut down. And when you restarted the computer and ran your software it said "Cannot open file; file corrupt" or...

Fax Over VOIP?

"I'm thinking of switching to VOIP phone service with Vonage or my cable provider. But I'm not sure if I can send a fax over a VOIP connection. Does faxing with VOIP work well?"...

Internet Explorer 8 Crashes

Many users report that Microsoft Internet Explorer 8 locks up or even crashes their entire PC, under a variety of circumstances. They want to know why. Here's the scoop......

Geekly Update September 29

Here's your Geekly Update for the week of September 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

What is Data Execution Prevention?

"I keep getting an error that says 'Data Execution Prevention - To help protect your computer, Windows has closed this program.' What is Data Execution Prevention, and why is it suddenly blocking programs that I've been using for years?"...

What Does System Restore Do?

System Restore is a great feature in Windows that lets you roll back the clock on system changes. Have you ever wondered how System Restore affects your computer's resources, performance and what's really going on behind the scenes? Read on......

Is Stamps.com a Scam?

"I hear radio ads for Stamps.com, promising the ability to print postage stamps at home, and $100 in bonuses. Is Stamps.com internet postage legit, or a scam?"...

What Is Silverlight And Do I Need It?

"Whenever I go to Microsoft's website, it nags me to install a thing called Silverlight. What is Silverlight, and do I really need it on my computer?"...

Finding Lyrics

I've heard that when a song gets stuck in your head, it's because your brain is trying to remember the words. So where do you go when you just have to have the lyrics to that song that's driving you...

Can My Boss See What I Do Online?

"Like most people, I do a little personal web browsing at work. But I'm wondering... Can my boss see what websites I visit?"...

Alternatives To Lifelock

"I'm considering LifeLock identity theft insurance, but are there other companies I should consider? And I've heard about do-it-yourself identity theft protection... is that a realistic alternative?"...

Google Results By Date And Time

"I'm doing some Google searches for news stories that happened several years ago. But all the top results are for the most current or most 'popular' pages on my keywords. Can I tell Google limit my search results to specific...

Windows Task Manager

Task Manager is a utility built into Windows that lets you monitor the applications and hidden services running on your PC. You can also use it to force a task to shut down; get an idea of how well your...

What is Google Books?

You may have heard that Google is trying to steal all the books ever written. You may also have heard that Google is going to give away all the books ever written. Is there any truth to either one of...

Geekly Update September 15

Here's your Geekly Update for the week of September 15th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Is Cloud Storage Safe?

"I'm using cloud-based services like online backup, web-based email and document sharing. But I really don't know much about the safety and security of cloud computing. How vulnerable am I?"...

Android Everywhere?

"I've been hearing the word 'Android' quite often these days, in connection with mobile phones and other devices. What is Android, and why should I care about it?"...

Which Online Backup Service Is Best?

If you listen to talk radio, you've probably heard online backup services like Carbonite, Mozy and iDrive advertising incessantly. Let's take a look at each of them, to see what they offer......

Which Blackberry Should I Buy?

So you've decided that the time is right to join the BlackBerry revolution, but there are so many options. RIM offers 5 different Blackberry models -- Pearl, Curve, Storm, Bold and Tour -- so let's take an in-depth look to...

Free Phone Calls With iPod Touch

"I have an iPod Touch, and it looks almost exactly like an iPhone. Just wondering... is there any way to hack my iPod Touch so it can make phone calls?"...

Geekly Update September 2

Here's your Geekly Update for the week of August 24th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Secure Your Software

Is your computer really secure? If you have antivirus software, malware scanners and a firewall, you might think you'e safe from hackers, crackers and identity thieves. But chances are, you're missing one critical piece of the security puzzle. Read on...

Partition Managers

Partitioning your hard drive is like putting up a digital fence, splitting your hard drive into distinct sections, each for a specific purpose. It allows you to install multiple operating systems, or just keep different types of data in their...

Upgrade Vista to Windows 7

"I'm currently running Vista on my home computer, but I've heard that Windows 7 is faster. Should I upgrade my Vista to Windows 7, or leave well enough alone?"...

Chevy Volt

"I like the idea of electric cars, but the new Chevrolet Volt is so expensive. What's your opinion -- are electric cars ready for prime time, and are they really cost efficient when compared to gas-powered alternatives?"...

Geekly Update August 17

Here's your Geekly Update for the week of August 17th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

What is MiFi?

"I'm starting to see some buzz for MiFi, which looks like a mobile WiFi product. Can you explain how this works?"...

ATM Scams

Automated teller machines (ATMs) have been around for a few decades, and ATM scammers have been on the prowl for almost as long. Today most people use ATMs to do at least some of their banking, leaving millions of people...

Netbook Or Laptop?

What is a netbook? And what's the difference between a netbook and a laptop? You may be standing in a store asking yourself these questions soon. Here are the answers......

Geekly Update August 10

Here's your Geekly Update for the week of August 10th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Music For The Blackberry

"I recently got a Blackberry, and am having trouble figuring out the best way to listen to music on this device. What do you recommend for music on the Blackberry?"...

Do Computers Get Tired?

"Sometimes my computer acts weird when it's been running for several days. I've heard about something called 'electron buildup' but I'm not sure I should take it seriously. Can electronic devices really suffer from fatigue if they're on too long?"...

Hard Drive Backup Image

If you do everything just right, you'll end up with a perfect hard drive. Your operating system will be bug-free; your applications will play well together; your data will be neatly organized in folders; everything will be just perfect. And...

File Sharing Student Fined $675K

Joel Tenenbaum is a grad student at Boston University who was sued by the Recording Industry Association of America for activities on file sharing sites. Tenenbaum was found guilty and has been ordered to pay damages to RIAA in the...

Geekly Update August 3

Here's your Geekly Update for the week of August 3rd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Hard Drive Recovery Services

"My hard drive was making a clicking sound, and now it won't start up at all. Should I try to fix it myself, or send it to a hard drive repair service?"...

Upgrade From Windows XP to Windows 7

"I've heard good things about Windows 7, and I want to upgrade my XP system as soon as I can. What's the best way to move from Windows XP to Windows 7?"...

Geekly Update July 27

Here's your Geekly Update for the week of July 27th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Social Networking Backup

"A huge chunk of my life social life is stored on Facebook and Twitter. What would happen if I could no longer access that information? Is there a way to backup my social network postings?"...

Online Computer Repair

"My computer is running slow and I think it might have a virus. What do you think of those online computer repair services? Are they reliable, or should I take it to a local computer repair shop?"...

Geekly Update July 21

Here's your Geekly Update for the week of July 20th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Geekly Update July 13

Here's your Geekly Update for the week of July 13th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Ubuntu Jaunty Jackalope

Ubuntu, Gnome, desktop, operating system, OpenOffice

Windows 7 Desktop Customization

I downloaded the Windows 7 beta and have been trying out all the cool new desktop customization features. Here are some of the highlights......

Why I Hate My TomTom GPS

I've had nothing but trouble with my TomTom GO 720 GPS. And the TomTom customer service rep basically told me to go buy a Garmin. Read on!...

Wireless Print Server

"I have a printer that I want to connect to my wireless network, but the printer does not have wireless capability -- just a USB connection. Is there a gadget I can buy to allow my printer to connect wirelessly?"...

Geekly Update - June 29

Here's your Geekly Update for the week of June 29th, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

Free AntiSpyware Programs

"Everyone seems to recommend a different free antispyware program. Which is the best for protecting me against spyware?"...

Windows 7 Half Price Offer

Thinking about upgrading to Windows 7? Microsoft is offering users of Windows XP and Vista a chance to get the Windows 7 Upgrade for half price......

Five Reasons Blu-Ray Will Fail

There seems to be a buzz lately that consumers are just not buying into Blu-ray. Here are five reasons why I think Blu-ray will ultimately fail in the consumer marketplace......

Alternatives to Adobe Reader

"I have to deal with a lot of PDFs, and Adobe Reader just takes too long to open. Are there any good, free alternatives for PDF viewing?"...

Geekly Update - June 22

Here's your Geekly Update for the week of June 22nd, presented in small bytes. Get the scoop on gadgets & hardware, security patches, browser news, social networking, web tech and search engines. Read on......

What is Wolfram Alpha?

Have you heard about Wolfram Alpha? It sounds like a secret society of zoologists, but it's actually one of the coolest new search engines to come along in quite a while. Here's the scoop......

Today is DTV Day!

After many delays, the much-anticipated digital television switchover is today. Older TV's with analog receivers will display only snow -- unless you install an analog to digital converter. Here's the scoop......

Windows 7 XP Mode

"I'm getting ready to upgrade my XP system to Windows 7. I've heard there is something called 'XP Mode' that will allow me to run XP programs. What exactly is XP Mode and which programs will need it?"...

Privacy Software

"I'm concerned about threats to my privacy while using my home computer. Can you recommend any good tools to help me use my computer and navigate the web safely, without compromising my privacy?"...

What is Scareware?

"I've heard of software, shareware, freeware and malware. And I think I know what all those things are. But what exactly is scareware?"...

What Is Bing?

Today you have many search engines to choose from. Each search engine offers you both standard keyword search options and a few special features. One of the newest search engines to hit the streets is Microsoft's Bing. Let's see what...

Wireless PC to TV

Wouldn't it be great to pipe whatever is on your computer screen directly to your big-screen TV? Now you can wirelessly send YouTube videos, computer games and movies from your PC screen directly to your television screen. Even browse the...

Webmail Smackdown!

..

Twitter Tools Twelve

Using Twitter doesn't automatically make you cool. But if you put a bunch of these awesome Twitter tools, apps and addons to work for you, the chances of achieving a higher standing in the twittosphere are greatly increased......

Free Online Storage

"I'm running out of storage space on my hard drive. On a tight budget, I'm considering using a free online storage tool to offload some files. But which ones do you recommend?"...

Free Online Books

"I have a Kindle, and my wife owns a Sony eReader. We love our portable book readers, but we need to cut expenses. Can you recommend some online sources for free ebook downloads?"...

Note Taking Tools

When I was a kid, research meant spending hours in the library, poring over dusty tomes, making notes on index cards, and then trying to organize it all. Today the wealth of information on the Internet can be tapped, annotated,...

Free Credit Reports Online

"I've heard some people say that I can get a free credit report online, but the websites I looked at want to charge me a fee. Is it true that I can get a free credit report once a year?"...

Recover Deleted Files - Free

There is almost nothing worse than losing important files when you experience a finger fumble, brain freeze, or computer crash. But never fear, there are tools that can help you recover those lost files, and some of the best ones...

Free Online Research Tools

The Internet is at once a gold mine and a cesspool, so how can you find the helpful, authoritative information you need? Check out my list of the best free online reference and research tools......

Internet Radio

Internet radio allows you to listen to online radio stations on your computer or on a mobile device. But of course, the Internet is much cooler than a radio, so Internet radio lets you do all kinds of things you...

Free Video Chat Programs

Two-way video phones have been "just around the corner" for about 40 years. I've officially given up waiting on Ma Bell to provide this feature, since you can get free video chat software that works over the Internet. Here's a...

Best Portable GPS

"I want to buy a portable GPS that I can use in multiple cars, or when walking around the city. Which model do you recommend?"...

What is OpenDNS?

"What exactly is OpenDNS? I've heard that it can be used to make your Internet access faster, but I'm a little fuzzy on how it works, and if there are any gotchas I should know about."...

Internet Explorer 8

"Should I upgrade to Internet Explorer 8? How does it compare to Firefox, when it comes to features, speed and security?"...

Free Apps for iPhone and iPod Touch

"I just got an iPhone and the number of free apps in the App Store is a bit overwhelming. I also find it hard to navigate through the apps. Can you recommend ten must-have free apps for iPhone?"...

Is Internet Speedway a Scam?

"I've heard those radio commercials for Internet Speedway saying 'Make thousands of dollars a week with your own Internet business.' It sounds too good to be true... so is Internet Speedway a scam?"...

The Lexicon of Online Evil

Hackers, black hats, cyber-criminals, identity thieves, and spam kings -- these are some of the Bad Guys in the online world. And because of them, we've had to invent a whole new vocabulary to describe the dastardly deeds they do....

Laptop Security

The mobility that laptops and notebook computers provide has made it imperative for users to take steps to secure their computers. There are several simple things that you can do to keep your laptop safe. Read on to learn how...

Private Browsing

"Some browsers now have a 'private browsing' mode which is supposed to eliminate your tracks while surfing the web. How well does this work in practice, and which browsers support the private browsing feature?"...

Portable Apps

Did you know that you can load up a flash drive with your favorite programs and run them on any computer, without installing, directly from the portable drive? Here's the scoop on portable apps......

Free Backup Solutions

"I know I need to backup my computer, because I've experienced a hard drive failure in the past. But I don't have a lot of money to spend on backup software. Are there any good FREE backup software programs, or...

TrapCall Reveals Blocked Caller ID

"I've read about TrapCall, a service that claims to be able to reveal the true caller for calls where the callerID info is blocked or hidden. Does Trapcall really work? Are there any privacy concerns or gotchas?"...

Turn Your PC Into a Home Theater

If you have a decent computer, why buy a home theater system that can cost thousands? For a lot less money, I'll show you how to convert your PC into an awesome home theater system at about the quarter of...

The Top Twenty

Every few months I go through the Ask Bob logs and see which articles were the most popular. Here is the current Top Twenty, ranked by readership volume......

Is Pirate Bay Sinking?

Pirate Bay is one of world's largest facilitators of illegal downloading. But now the owners are facing the prospect of huge fines and jail time. Is this the end of the line for online video, music and software pirates?...

What is TiVo?

What's the big deal with TiVo? Is it just a glorified VCR, or is it really a revolutionary new way to watch television? Get the scoop on TiVo here......

Which DVR Should I Get?

So you want to record movies and your favorite shows from your fancy HD television? Most people think of TiVo first, but you've got options when it comes to selecting a DVR service. Here's the scoop......

Free Anti-Spam Tools

"It seems like I get more spam than ever, and I'm not sure why. What free anti-spam tools can you recommend to help me keep spam to a minimum?"...

Magic Jack - Good or Evil?

Perhaps you've read reports about spyware in Magic Jack, or heard claims that the company sells your private information to third parties. Here's the scoop......

Upgrading to Windows 7

"Will I be able to upgrade my XP system to Windows 7? I'm hoping I don't have to upgrade to Vista in order to install Windows 7. What's the scoop?"...

Free Firewall Protection

"Everyone says that if you have an Internet connection, you should have a firewall. But can I use a free firewall, or should I pay for one of the commercially available firewall packages?"...

Best Web Browser?

"I have friends who have stopped using Internet Explorer and they're always telling me that Firefox or some other browser is better. What are my choices, and which one is best for the average internet user?"...

Windows 7 is Coming

Windows 7 does not sleep... it waits. Will the eagerly awaited successor to Vista be a winner in the marketplace? Read on for a preview of what to expect in Windows 7......

Magic Jack Phone Service

"I've seen commercials for Magic Jack, a device you can plug into your computer for really cheap phone service. It sounds too good to be true, so... is there a catch or is Magic Jack a scam?"...

Internet Connected HDTVs

The next wave in television evolution has arrived in the form of the marriage between Internet connectivity and HDTVs. Many television manufacturers have joined this trend by releasing their latest broadband HDTV models with the ability to connect directly to...

Terabyte Hard Drives

"I've been thinking about buying a terabyte hard drive. Right now I have a 500GB drive. Are the terabyte drives as fast and reliable as smaller drives?"...

How to Buy a Computer

"I teach senior citizens in a community based free computer lab. They often ask what to look for when buying a computer, what software they need for email, basic Internet usage, word processing, etc. Many are on a limited budget....

Prepaid Cell Phones

"I've noticed that Verizon, AT&T and other mobile phone providers are offering pre-paid cell phone with pay-as-you-go billing. I like the idea of not having a long-term contract, and I only need my cell phone for emergencies. Would a pre-paid...

HD Mini Cams

"I love my Flip Video mini cam, but it doesn't record in HD (high definition). Should I upgrade to the Flip MinoHD, are there other HD mini cams I should check out?"...

Parental Control Software

"I have pre-teen children who are just starting to get interested in the Web. What parental control software do you recommend?"...

USB Turntables

"I want to buy a USB turntable to convert some vinyl record albums to MP3 format. Are there any specific turntables you can recommend?"...

Solid State Hard Drives

"I'm checking out laptops, and some say they have a solid state hard drive. Is this a good thing? How does a solid state hard drive compare to a regular hard drive?...

Free Registry Cleaners

"I've heard conflicting stories on the effectiveness of registry cleaners. Do they really help? If so, which registry cleaner do you recommend?"...

Virtual Memory

"What's the difference between virtual memory and real memory? And how can I add more virtual memory to my computer?"...

Is Blu-ray Doomed?

"I'm thinking about buying a Blu-ray player, but I've read some reports that claim Blu-ray may not survive in the marketplace. What's your take on Blu-ray's chances of long-term success?"...

How To Mess Up Your Computer

Aside from actually drop-kicking it or smashing it with a sledge hammer, it's fairly difficult to actually "break" a computer. That said, there are a number of ways to render your computer just slightly more useful than a doorstop. Certain...

Passport 9500ci Radar Detector

Escort bills it as "The World's Most Intelligent Custom Installed Radar and Laser Defense System." With a price tag of $1600, the Passport 9500ci had better be. Let's check out what makes this little dashboard device smarter, quieter and more...

Cloud Computing

"I'm hearing the term Cloud Computing more and more. One friend told me that it means computers will soon not need a hard drive. Is that correct?"...

Great Gadget Gifts

Are you going nuts over the selection of electronics that are available for this holiday season? There are so many choices -- cell phones, music players, PDAs, video cams and more. Read on for my personal recommendations to help you...

Speed Up Vista

"I upgraded to Windows Vista on my desktop PC, and instead of speeding up, it seems to run slower than ever. Do you have any tips or tweaks to make Vista run faster?"...

Make Vista Look Like XP

"I just got Windows Vista, after using XP for many years. Frankly, I'm not crazy about the Vista look and feel... are there some tweaks I can use to make Vista look more like XP?"...

Download YouTube Videos

So you found the coolest video on YouTube, and you want to download it to your computer. But how do you download YouTube videos? There's no obvious way on the YouTube site, but there are some easy ways to download...

Mini Laptops

"I'm considering buying one of those netbook mini-laptops for my daughter. Can they do everything that the larger laptops do? Can you recommend any specific mini laptop models?"...

Avira Free Anti-Virus

"I'm confused by all the free antivirus products. I've read in some forums that Avira is the best, others claim that AVG or Avast is definitely the way to go. Which one do you recommend?"...

Internet Security Cameras

"I have someone in my home during the day to clean and do childcare. Can I install a wireless security camera that can be monitored over the internet? I'd like to be able to look in during the day from...

Free Fax Software

"I want to send a fax, but I don't have a fax machine. Can I use fax software on my computer to send or receive a fax? If so, what free fax software is available for Windows? I have a...

Is Free Wifi Illegal?

"Sometimes when I'm away from home, I'll park my car, fire up the laptop and get online with a free unsecured wireless signal. Is this legal?"...

Gmail Labs

Gmail has been my favorite web-based email service for several years, and one of the things I like is that they're always adding new features and experimenting with various options to make it easier to use. Have you heard what's...

Malware Scanners

"There are so many malware scanners to choose from, when trying to protect against adware, spyware and other online threats. Which one(s) do you recommend?"...

Cell Phone Signal Boosters

Sometimes your cell phone can't pick up a good signal inside a building, on the road, or in remote areas. In some cases, a cell phone signal booster might help. Here's the scoop on which ones work and which to...

Wanna Wubi?

If you've always wanted to try out Linux but were afraid it would mess up your current Windows system, Wubi is a free, painless solution for installing Ubuntu Linux. Here's how......

The Chrome Browser

Google is now in the browser business. Chrome is the name of Google's new web browser, aimed squarely at competing with Microsoft Internet Explorer. So how does Chrome differ from IE, Firefox, Safari and other browsers? Read on for details...

Free Internet Faxing

Why use an expensive and complicated fax machine when there are so many Internet alternatives? Some even allow you to send and receive faxes online for free. Here's a roundup of free Internet fax services......

Online Photo Editing

"What do you recommend for quick photo editing when you're away from your own computer and you don't have PhotoShop or something similar available?"...

AVG Review

Is your computer safe from viruses? Without the proper protection, your computer can catch a virus faster than you can recite your email address three times. Viruses can destroy files, compromise your privacy, and make you vulnerable to identity theft....

Future Input Devices

We're tethered to our computers right now, but the future of input devices will give computer users a freedom that is nearly unfathomable. Can you control your computer by speaking, blinking your eyes, or waving your hand? Some of these...

What is a Botnet?

"I've read warnings about getting caught up in a botnet, but I still don't understand the danger. Can you explain in simple terms what a botnet is, and how to avoid them?"...

Online Health Records

Recently, a few organizations have begun offering an alternative to paper documentation of health records. Would you trust your personal health records to an online company?...

Free Inbound Faxing

"I occasionally need to receive an inbound fax, but I don't own a fax machine. Going to Kinko's or the local drugstore to pick up a fax is a nuisance, and nothing is private there. Is there some way to...

External Hard Drive Security

"I want to backup my home computers to an external hard drive, but I'm worried about security. If the drive is lost or stolen, all my sensitive personal and financial data goes with it. Is there a way to password...

Vista ReadyBoost

What exactly does Vista ReadyBoost do? Is it the same as adding RAM, or is it more like a disk cache? I've read varying reports as to whether or not it really boosts performance on Vista. What do you know...

Accessing Blocked Websites

If you are a student, employee, or part of the military, you've probably experienced the frustration of not being able to access certain websites or even your webmail. Fortunately there are some things you can do to access these blocked...

Five Geeky Gadgets

Anyone can plug in a computer and attach a printer. But that's not all there is to being a serious computer jockey these days. Are you ready to get your geek on? Check out these five must-have gadgets to enhance...

My Favorite Software

In the course of doing my job, I use certain programs on a regular basis. On any given day, I might be doing word processing, web design, programming, image editing, trouble shooting, and of course email and web surfing. Here...

Do I Need a Registry Cleaner?

"My computer seems to get slower and slower. A friend told me I need a registry cleaner. Will that really help? If so, where can I get a good free registry cleaner to do the job?"...

Password Protection for Windows XP

"How can I password protect a file on my Windows XP system? I want to add a password so that nobody can open the file without knowing the password. I tried the Sharing and Security option, but there was no...

iPhone Accesories

There's no shortage of accessories out there when it comes to the iPhone. So I've compiled a list of the coolest and most useful add-ons to complement your iPhone....

Upgrade to Windows XP SP3

"I've heard that Microsoft just released a new service pack for Windows XP. Is SP3 going to make my XP machine run faster and jump higher? Or should I avoid it? I remember the SP2 hassles... What's your take on...

Voyager Versus iPhone

"Some people are calling the new LG Voyager a potential iPhone killer. I'm considering buying the Voyager so I'd like your take on how it stacks up against the Apple iPhone."...

What is Hulu?

"I checked out Hulu and was impressed by the amount of popular TV shows available for free there. Almost seems too good to be true, so… is it?"...

Disable Vista UAC

"I'm getting popups on Vista saying "Windows needs your permission to continue." Is this spyware or something I need to deal with? If it's part of Vista, can I turn this annoying 'feature' off?"...

Ubuntu Hardy Heron

"I'm hearing good things about the latest Ubuntu Linux. Is there anything compelling enough in the latest release to save me from installing Vista on my next machine? Kinda hoping so..."...

Automatic Backups

"My hard drive failed last week, and my latest backup was a year old. So I lost pretty much ALL of my important files. Can you recommend an AUTOMATIC backup that just works?"...

What is Google Sky?

Google Sky is a virtual planetarium that is a part of the Google Earth software, which allows you to explore the cosmos from the comfort of your own PC. Read on to learn what you can discover with this and...

Converting FAT to NTFS

“A tech support guy told me my system is running FAT, and advised me to convert my hard drive to NTFS. I didn’t really understand his explanation… can you explain the difference and when it makes sense to convert FAT...

iPhone Jailbreak Applications

"I've heard that there are a bunch of really cool programs that will run on my iPhone, but it requires something called a jailbreak. How is that done? Is it safe, and will it void my iPhone's warranty?"...

What Is My House Worth?

"I'm worried about the worth of my house in today's economy. The mortgage crisis is wreaking havoc on property values. What online tools can you suggest to help determine the value of my home?"...

Vista SP1 - Do You Need It?

"I've heard that Microsoft just released Vista SP1, a package of updates that will make Vista run faster. Should I install it? If so, how do I get Vista SP1?"...

10 Ways To Boost Your WiFi Signal

You finally got that wireless router, but the wifi signal is not so great in some parts of the house. Here's how to boost your wireless signal strength......

Video Hosting

If you've already decided that you want to find stardom on YouTube, good luck with that. With over 100 million videos watched every day, chances are mighty slim that you will be a star on that site. Let’s explore the...

Low Disk Space Warning

"Windows is giving me a warning that says 'You are running out of disk space on Local Disk (C:).' My friend told me this is not important and offered to disable the warning popup for me, but I'm not sure....

Free Online Word Processors

"Microsoft Word is so expensive... are there free alternatives? I'd really like a full featured web-based word processor that allows me to access and store documents online, instead of my hard drive."...

Inexpensive Photo Printers

I've already shared some of my favorite portable inkjet printers, but here is my list of photo printers that are compact, inexpensive, and perfect for family photos......

Buying an HD TV

"I'm ready to buy an HD TV set, but I'm not sure how to compare the various options. Can you demystify the terminology and the HDTV buying process for me? And maybe recommend a few specific HD TV models?"...

Upgrade Your Computer Monitor

"I have a really old monitor with a small screen that's starting to flicker. I'd like to upgrade to something nice that will handle web browsing, office applications and online video. What do you recommend?"...

Mac OS X Leopard

Apple's newest operating system, released in the Fall of 2007, is Mac OS X Leopard. Like it's feline namesake, this OS is slick and sleek and features all the multimedia bells and whistles Apple users have come to expect. Since...

Portable Inkjet Printers

Printers just keep getting smaller. No longer do you have to drag your clunky inkjet printer on a business trip, or hustle home to print photos from your digital camera. Small inkjet printers are stow-and-go so you can catch the...

MP3 Players for Kids

Your kids are clamoring for an iPod. Even during pre-teen years, they are victims of hype, just as we are. You don't have to spend big bucks to get them an MP3 player that is both functional and unique. Here...

Fast Color Laser Printers

"I'm looking for a color laser printer that's reliable and fast. A price tag under $500 would be nice... what do you recommend?"...

Cheap Desktop Computers

"I'm looking for a basic entry-level desktop computer to give to a high-school student as a Christmas gift. What do you recommend in the budget category that can handle web surfing, email and word processing?"...

Touchscreen Laptops

Laptops are incredibly versatile now. If you've been put off by typing on a cramped keyboard, or frustrated by not having a real mouse, the latest crop of touchscreen laptops may be of interest to you. Here are three touchscreen...

Small Video Cameras

"I'm looking for a pocket-sized video camera with a price tag that's just as small. Can you recommend some tiny digital video cameras that don't cost a fortune?"...

Free Online Survey Tools

"I'd like to do a survey of visitors to my website. I need basic demographics, some multiple choice questions, and the ability to generate reports. Oh, and free is nice! What tool do you recommend?"...

Automatic Digital Cameras

Are you a camera klutz? Don't know the difference between an f-stop and a fill flash? Then today's new automated digital cameras are just perfect for you. Just point and click, they do the rest. Here are my picks for...

What is Joost?

"I've heard that Joost offers free online TV, but I'm afraid it's either a scam, or something illegal that will get me in trouble. I don't want to end up like the woman in Minnesota who was fined $200,000 for...

What is GnuCash?

"I've heard that GnuCash is a free accounting program, similar to Quicken. So it's free, but how does it compare with Quicken or Microsoft Money, for basic household or small business accounting?"...

DRM Removal

Are you trying to convert iTunes music to MP3 format? Or maybe you have some "protected" WMA files that you want to convert? There are plenty of good reasons why honest people might want to use a DRM remover to...

Skype: Beyond the Basics

You already know that Skype allows you to use VoIP technology to make phone calls over the Internet. Here's a look at some of the more advanced features, and how to incorporate them into your work or social life......

The New Zune

"Just a few days ago I was wondering whatever happened to the Zune. Now I'm seeing commercials for the new improved Zune. Is it worth another look as an iPod alternative?"...

Gmail: Beyond the Basics

You've opened a Gmail account and now you can send and receive email on the web. Lots of email... 5.2 gigs and counting. But beyond all that space, Google's Gmail can give you better control over how you manage your...

Free HDTV on Your PC

HDTV (high definition television) is the wave of the future. Right now many television stations are transitioning to Hi Def, and if you are an avid TV watcher, then you'll want to make this transition as well. But if you...

Making Money In Second Life

"I've heard reports about people making pretty good money inside Second Life. How can I get started in the business of making money for (virtually) nothing?"...

Mechanical Turk

"Can you explain what Mechanical Turk is all about? A friend of mine uses it to make money by doing small jobs, but I've heard some people say it's more like slave labor. What's the deal with Mechanical Turk?"...

iTunes Alternatives

"I'm getting frustrated with iTunes for many reasons. Are there some good iTunes alternatives for Windows and Linux users?"...

Firefox Version 3

"I just read that Firefox 3 is now available. What new features does it have, and should I upgrade now, or wait a while?"...

Ebay Tips for Buyers

"I've tried several times to buy items on eBay, but the bidding options are confusing to me, and I always get outbid at the last minute. Can you give me some tips on saving money and winning eBay auctions?"...

Running Linux In Windows

So you're ready to explore Linux, an operating system alternative to Windows or Mac. But you don't have an extra computer laying around. No problem... you can run Linux on your existing computer, without messing up your Windows system. Here's...

Online Meeting Services

"I need to share Powerpoint presentations with a large group of people. Which online meeting service should I use?"...

What is RAID?

"I've heard that a RAID hard drive is the best solution for automatic backups. What exactly is a RAID, and what are the pros and cons of RAID systems?"...

What is a Mashup?

"I hear the term mashup being used to describe certain websites, but I'm not sure what it means. Can you explain what a mashup is, and where the word comes from?"...

XO - The $200 Laptop

"I've read about the '$200 XO Laptop' that's being promoted by the One Laptop Per Child organization. I think it's great that these will be given to children in poor countries, but is it possible to buy an XO laptop...

New Power Supply

"My computer is making a loud noise that sounds like a fan going bad. A friend told me I should replace the power supply. Can you give me some tips on installing a new power supply?"...

Job Search Online

"Last week my job was 'downsized' so I'm searching for a new job. Where can I post my resume and search for a job online? Are there any gotchas to be aware of?"...

Maps and Driving Directions

Thanks to online maps, there's no excuse for getting lost on the Internet. These excellent online mapping tools will get you from one place to another, and some are interactive. The new breed of online maps are aware of businesses,...

What is Google Pack?

Google Pack is a collection of useful software programs that have been gathered together by Google. It was originally designed to accompany new computer packages as a starter set of productivity, office and entertainment software, but anyone can download the...

HP OfficeJet Pro L7780

HP is known for its versatile line of business and home office equipment. One of their latest releases is the HP OfficeJet Pro L7780 All-In-One. This office machine operates as both a color and a black and white printer, copier,...

Clean Hard Drive

Do you have a clean hard drive? If you're selling a computer or discarding a hard drive, you'll want to clean off your personal files first. Or maybe you're getting that annoying "low disk space" message. Don't ignore it, or...

Are The Spammers Winning?

It seems to be a given these days, as much as death and taxes -- spam (the email variety, not the canned meat product) is not going away. Back in 2004, Bill Gates predicted the death of spam in 2006....

Vista to XP Downgrade

Windows Vista was launched with much fanfare and was touted as the operating system for a new generation with a slick graphical interface and many new features. But the reaction to Vista has been mostly lukewarm, and many customers are...

What is Craigslist?

Who is Craig, and what's on his list? If you have something to sell, or something to say, and you haven't heard of Craigslist, read on......

Free Clip Art

"I'm a volunteer who creates lots of newsletters and presentations. Where can I find free clip art, stock photos and drawing tools to spice up my work?"...

What is a Terabyte?

"I just saw an ad for a Terabyte hard drive. What exactly is a terabyte?"...

Cats and Dogs

Calling all cats, dogs, birds, furry friends and those who love them... here are a list of the best websites for and about pets. We'll cover pet health, training tips, travelling with Fido & Fluffy, and other cool pet sites...

Buying a Laptop

Laptops are a great option for people who need to compute on the move. In the past, laptops were bulky, heavy and slow. But today, laptop technology has advanced and today's models are fast, light and offer nearly the same...

Get Your Tech Fix

"There's so much happening with computers and technology. How do you keep up with all the latest cool stuff without getting information overload?"...

Top Ten Sites for Homeschoolers

"I've read your articles about the best sites for public school students. But my children are young and I'm considering home schooling for them. Can you recommend any sites with good resources for homeschooling families?"...

Top Ten Sites for College Students

Are you a high school student thinking about college... cramming for the SAT, looking for the right school? A parent looking for financial aid info? Or maybe you're just starting your first year college at college, and looking for some...

Sharing A Hard Drive Online

"I have photos, MP3s and some Word documents on my hard drive. How can I share my hard drive online so that just certain people can access my files? My colleagues have Internet access but we do not share a...

Top 10 Sites for Students

It’s back-to-school time again... parents breathe a sigh of relief and students groan under the load of spiffy new backpacks. Of course you want to help you child succeed in school, so here are some sites that will inspire kids...

Share A Printer Online

"Is it possible to print over the Internet? Sometimes I'm working at home and would like to print directly to my office printer. Both computers are online, so it seems like it should be possible to print over the Internet....

Facebook Applications

"On Facebook, I always get invitations to add 'applications' to my profile. Some sound interesting, but I'm not even sure what an application is. Are they part of Facebook, or something from the outside? Do I need to worry about...

Free Anti-Virus Programs

"I've been using the free Norton antivirus package that came with my computer, but the subscription will expire in a few days. Are the free anti-virus programs any good? What do you recommend?"...

Boost Your Wi-Fi Signal

"I have a wireless router with high-speed internet and a laptop that connects via Wi-Fi signal. Sometimes I get a decent wi-fi connection, and sometimes nothing at all. What can I do to boost my Wi-fi signal?"...

Computer Privacy At Work

Can the boss really see when you're surfing the Internet at work? Can the geeks from the IT Department monitor everything you do on your PC? Are any of them keeping tabs on those last twenty minutes of your lunch...

What is Firewire?

"I was told that I should have a Firewire cable to transfer videos from my camcorder to my computer. I have USB connectors on my PC, is that the same thing, or can the Firewire plug in to that?"...

Forgot Facebook Password

Did you forget your Facebook password? Having trouble logging in? Or did you forget the email address for your Facebook login? Maybe your email account is not working, so you can't change your password. Or maybe it's something with a...

Science Fiction Sites

It’s sometimes difficult these days to differentiate between science fiction and fact, because the two worlds often borrow ideas from each other. If you've ever read Alfred Bester's classic 1956 sci-fi thriller "The Stars My Destination", or Ray Bradbury's space...

Weird Science

I love science, especially offbeat and weird science. During my Internet travels I've come across some amazing resources-- some informative, some strange, but all of them fascinating. Here then, are my top picks in the Weird Science category......

Top Sites for Kids

"My eleven year old wants a Myspace account, but I think she's a bit young for that. Are there some other sites I can encourage her to visit, with games and activities that are appropriate for pre-teen kids?"...

Green Computing

Kermit the Frog told us that it's not easy being green, but that concept also applies to computers and how they can be more friendly to our planet. Learn how computers impact the environment, and how Green Computing can make...

Baby Care

The excitement and joy of new life is often met with a little anxiety. Here are some of the best parenting resources on the web today, providing you with confidence, support and information you need to make the best choices...

World Of Warcraft

"My nephew plays the World of Warcraft online game for hours at a time. I've watched a little bit, but don't really understand the game, or its appeal. Can you explain what the World of Warcraft game is all about,...

Do I Need A New Computer?

"Our computer is three years old, and my teenager says it's obsolete. He wants us to buy a new computer with more speed, more memory, etc. Can you give me some pointers on how to determine if I really need...

No iPhone For Me

Apple's iPhone seems like the coolest gadget to hit the streets in a long time. It slices, it dices, it can browse the web, manage your calendar, take pictures, and even make a phone call. But here's why I'm NOT...

What is Slingbox?

Imagine you're in a hotel room, on another continent... you fire up the laptop, and with a few clicks, you're watching the same cable or satellite TV programming that's in your living room at home. You can change the channel,...

Ten More Tech Gadgets

Every geek needs gadgets, but even the computer novice will love these plug and play USB add-ons. Here are my latest top ten gadgets, sure to add a little fun to your desktop....

Office Format Converters

"I recently upgraded to Microsoft Office 2007, and I have a problem. When I save a document or spreadsheet in an Office 2007 program, other people cannot open it. It seems the file is incompatible with other versions of Office....

Remembering Passwords

Passwords... we have a love/hate relationship with them. We love them because they are the first line of defense against fraud and identity theft. They protect the security of our email account, online banking and credit card purchases. We hate...

Are You a Slacker?

I just got a press release, pitching a product that's supposed to help managers identify employees who are "wasting time" online during work hours. The pitch says this: "Contrary to popular belief, employees whom management considers the top employees are...

Hard Drive Recovery

If it hasn't happened yet, be sure that it will... you're working away on an important project and the computer freezes. You reboot, but instead of the familiar startup screen, you black screen with one of these ominous messages: DISK...

Instant Messaging

Instant Messaging (IM) services allow you to connect directly with other computer users and engage in text, audio or video conversations. Unlike email, blogs or chat rooms, instant messaging provides real time one-to-one conversations. Here's the scoop on the most...

Which Printer Should I Buy?

At first glance, an inkjet printer may seem appealing because of its relatively low price tag compared to laser printers. Even though the ink cartridges often cost nearly as much as the printer, it still might make sense to buy...

Dual Monitors

Did you ever wish you had a REALLY big computer screen? Here's a tip... use a dual monitor (or multi monitor) setup to extend your desktop across two or more screens. Both Windows and Mac computers have the ability to...

Goodbye to Analog TV

Many television stations currently broadcast both analog and digital signals. However, the days are numbered for analog signals, picture and sound carried on electromagnetic waves. Digital signals are the way of the future, and if you have a trusty television...

What Is a Rootkit?

Rootkit... the name sounds innocent enough. Kinda like something your Grandma would use in her garden. Actually, rootkits are a particularly nasty form of malware, created to wreak havoc on computers....

Myspace and Copyrights

"Suddenly, I can no longer upload music to Myspace. The message says 'Your upload privileges have been suspended' but all copyrights are mine. Any suggestions?"...

Burn ISO Image

"I just downloaded an ISO image file for a Linux install, but I can't figure out how to burn the ISO image to a CD. Can you help?"...

Ubuntu Linux Feisty Fawn

Ubuntu Linux 7.04 (Feisty Fawn), was recently released, and from installation to every day use, this version is the best so far. Read on to see what's new in this release for diehard Linux users and tire kickers, too......

Running Windows on Linux

You run Linux... Maybe it's because no big company is going to dictate to you which OS you choose. Maybe you like Linux for its reliability, or for the fact it’s less apt to be a target for malware. Or...

Switching From Windows To Linux

If you thought computers only came in two flavors, think again. There are other operating systems besides Mac and Windows. In fact, most of the computers that power the Internet are running Linux. This free operating system is robust, secure...

Is Webmail Better?

"I'm thinking about switching from Outlook Express to a webmail service. What are the trade-offs? Are some better than others? Is webmail secure?"...

Photo Editing Software

"I take a lot of pictures with my digital camera, but the photo editing software that came with the camera is pretty lame. I looked into Adobe Photoshop but WOW it's expensive! Are there some good photo editors that are...

Video Conferencing

Videoconferencing, once primarily used for long distance business meetings, is becoming more accessible. Got a webcam? Here's how you can start videoconferencing on the web......

Carpal Tunnel Syndrome

About ten years ago, when I worked as a programmer at IBM, my wrists began to get very sore and painful. Every night I had to come home and ice them down to ease the pain and swelling. The doctor...

Is Firefox More Secure?

Is Firefox more secure than Internet Explorer? Perhaps, for now, but they seem to be "catching up" in terms of the numbers of critical flaws discovered. And if you're running Windows Vista, the Firefox security problem gets worse......

Hiding Profile Items

"On a Myspace profile, how do I hide the location and last login? I've seen other pages like this and it seems like a good idea for extra privacy on Myspace."...

Secure Passwords

"With identify theft so common now, I'm concerned that my passwords may not be good enough. Can you give me some tips to picking good passwords that can't be easily guessed by hackers?"...

Which GPS Should I Buy?

GPS systems are useful for finding your way around, but choosing the navigation system that's right for you might be just as challenging as traveling without one. Here are some guidelines on the best GPS systems so you don't get...

What is Blu-Ray?

"I've seen ads for movies on Blu-Ray discs but I'm not sure what that means. What is Blu-Ray and how is it different from a regular DVD disc? Do I need a special player to view a Blu-Ray disc?"...

TV as Computer Monitor

Imagine... putting that big old television set to good use as a secondary, or even primary, monitor for your computer. The thought has certainly crossed the minds of many a technophile. Here's how to hook it up......

Which TV Should I Buy?

So you're in the market for a new TV... but all those techie buzzwords have your head spinning? Should you go for CRT, LCD, HDTV? And what about Plasma -- will it stain the rug? Read on to de-mystify all...

Voice Recognition

Didja ever notice that Captain Kirk never had to fuss with a mouse or keyboard to communicate with the computer on the Star Trek? He simply spoke direct commands at the machine, and the computer complied. Happily, voice recognition technology...

Adding Memory

If your computer seems to stagger under the burden of your commands, responding slowly, freezing or timing you out; if working at your system feels like bicycling uphill, consider adding extra memory. Adding memory to your computer isn't so hard...

Run Windows On Mac

Why choose between Windows and Mac? Now you can run BOTH operating systems side-by-side on your Mac desktop. Here's the scoop on how to run Windows on your Mac......

Switching From Windows to Mac

Devoted fans of Macs and PCs have been in heated debate for years, even before those "I'm a Mac", "I'm a PC" commercials ever appeared. Let's set aside the question of which camp is "right" and focus on the reasons...

Tricking Out Firefox

Firefox is an open source web browser that is rapidly gaining in popularity - approaching 100 million users worldwide and grabbing 15 percent of the browser market from Internet Explorer. A casual user might not even notice the difference between...

Daylight Savings Time

Daylight Saving Time (DST) arrives three weeks early this year (March 11), and will end one week later (Nov 4), to comply with revised Daylight Saving Time laws in many countries. Here's what you need to do to make sure...

Best Cell Phone

With hundreds of cell phones on the market you can narrow down your choices by first deciding what features you need or want. Read on for a handy guide to selecting the cell phone that's right for you......

Anonymous Web Surfing

Going online can be like taking a walk in the park after midnight. Behind every tree there may be someone getting ready to mug you. This article will tell you how to surf the web with a higher level of...

What is BIOS?

"I've heard you can change BIOS settings to affect performance and startup options, but I've always been hesitant to poke around in the BIOS setup screens. Can you demystify this for me?"...

Phishing Scams

"I got a note from my bank about phishing scams, but I'm still not sure what it means. Can you explain in simple terms what phishing is all about?"...

Which Camcorder Should I Buy?

"I'm looking for a camcorder, but the selection and features are overwhelming. What's a good model for someone who wants decent quality without spending a pile of money?"...

Top Ten Tech Gadgets

Looking for some uber-cool gadgets to trick out your personal computer? Here are my picks for the top ten gadgets, guaranteed to make everyone else in the office (or home office) jealous......

Search Engine News

Tired of the same old search engine? In this article you'll find reviews of some new Internet search tools with all the bells and whistles......

What is RFID?

"I understand that RFID involves some sort of computer chip that can identify objects and their locations. What exactly can be tracked with RFID and are there any privacy concerns I should know about?"...

Myspace Trackers

"I visited someone else's Myspace profile and saw a little graphic that said "You've been tracked!" Can people really track who is visiting their Myspace pages?"...

Online Shopping

Have you experienced the frustration of making a purchase, only to find that very same item offered somewhere else at a lower price? Smart shoppers can eliminate this problem by using online comparison shopping tools and coupon finders before the...

Convert WMA to MP3

"I have lots of music in WMA (Windows Media Audio) format but I want to convert it to MP3 for my iPod. How can I convert WMA to MP3?"...

Free Office Software

"I just got a new computer but it doesn't have Microsoft Word. And the Microsoft Office package is WAY expensive... are there any good alternatives for cheap or free office software?"...

Beyond Myspace

As the Myspace population passes 100 million members, the site seems to be creaking and groaning, ready to burst at the seams. With frequent outages, valid passwords being rejected, problems with music players, and comment spammers, you might be looking...

Converting Vinyl Records to CD

For seasoned audio purists, nothing compares to good old-fashioned analog recordings on vinyl records. But those old records are fragile... here's an illustrated step-by-step guide to help you convert vinyl to CD so you can enjoy them for years to...

Social Bookmarking

"What is social bookmarking, and how is it different from a regular bookmark or favorite in my browser?"...

What is YouTube?

YouTube is a video-sharing website that is changing American culture. It seems that every day, some short video clip on YouTube makes headline news. Here's the story behind the phenomenal success of YouTube, and some tips on how you can...

What is Second Life?

"Some of my friends are really into Second Life, they say it's the future of the Internet. Looks like Sim City on drugs to me... What is the big deal with Second Life -- who is playing and why?"...

Upgrade to Vista?

"I'm confused about upgrading to Windows Vista. There are so many options, prices, and new features. Which ones are really important, and is Vista ready for prime time?"...

Medical Advice Online

"There's a lot of medical information online, but I'm not sure what to trust. Where can I go to learn more about various drugs and medical conditions? I want information from real doctors, not some guy selling miracle cures."...

Download With Bittorrent?

"I've been told that I can download movies and even popular software for free using Bittorrent. Sounds too good to be true… What exactly is Bittorrent, is it legal, and safe to use?"...

Free Calls With Skype

"My friend has gotten rid of his landline phone in favor if something called Skype. He claims he can make free calls all over the world. What exactly is Skype, is it really free, and is it legal?"...

Changing Disk Partitions

"I downloaded Cute Partition Manager and was just about to delete the restore partition from the D drive of my old computer. I just want to make sure that doing so won't mess up the info on the C drive....

Free Satellite TV on PC?

"I saw a website advertising software that's supposed to give you free satelite TV on your PC. The program costs $40, but they claim it lets you watch hundreds of live worldwide channels free of charge. Sounds too good to...

Registry Problem

"I had a problem with Windows XP. A friend entered the registry and did something to it. Now every time I turn the computer on I get a notice saying that Windows Installer is preparing to install. I can't now...

Cell Phones Cause Cancer?

Are you concerned about the risk of getting cancer from long-term cell phone usage? Finally, some scientific studies assessing the link between cell phones and cancer have been conducted. The results are in, and I for one was surprised......

Is Genuine Advantage Spyware?

"I read in another newsletter that Microsoft's Genuine Advantage for Windows is spyware. Microsoft seems to be forcing it on me every time I try to update my system. Is Microsoft trying to poke into our private files with spyware?"...

Revealing Your Email Address

Last week I did a search for dolls (I'm a collector) and accidentally wound up visiting an adult site that sells dolls of a very different sort! Now it seems like I'm getting a lot more adult-related spam than ever....

What is Broadband?

"I see commercials on TV telling me to switch to broadband, but I'm not sure what that means. They talk about DSL lines, cable access, satellites and megabits, which further confuses me. I've had dialup access through AOL for years...

Is Firefox For Everyone?

Oh my... I can see the rotten tomatoes flying my way already. But I have a confession to make. I've tried Firefox on numerous occasions but I'm sticking with Internet Explorer, at least for now......

Forgot Myspace Password

"Help, I forgot the password for my Myspace account! Now I can't login and people think I'm dissing them because I can't reply to their comments. How do I get the password, or have it reset so I can login?"...

FireFox Extensions

"I switched to FireFox because I like some of the unique features it offers. I've heard people talk about Firefox extensions that sound really cool, but I'm not sure if they are safe to use, given all the concerns about...

Itunes Music Skipping

"I have trouble with iTunes songs 'skipping.' At first I thought it was because of my speakers, but one of my friends mentioned that she has the same problem. Is this due to low RAM or because iTunes takes so...

Play WMV on Mac

"I have a WMV (Windows Media) video file. But of course I don't have Windows Media Player on my Mac. Can I play this video with QuickTime on the Mac, or convert it to MPEG format?"...

Cancel Myspace Account

"My daughter has two Myspace accounts. One gives out too much personal information and we want to delete it. But we don't remember the password and we no longer have access to the email account she used to create the...

Too Many Spyware Scanners?

"I downloaded a spyware scanner, which detected many problems. I then had to pay for the software to fix all the problems, which I did. But... since then my computer crashes often and I cannot get into some web sites....

Windows PreFetch

"I've heard that Windows XP will run faster if you disable something called PreFetch. Apparently Windows remembers everything you have done and, in a misguided attempt to be helpful, pre-loads all the files and links when XP boots. What's your...

Wireless Laptop

"Currently in my home I have a desktop computer that is for family use, and I have a laptop for work. When I bring my laptop home, I have to unhook my DSL line and hook it to my laptop....

Start Menu Missing Items

"All of a sudden, the Run and Search options are missing from the Windows XP Start Menu. What caused this, and how can I get them back?"...

Add Hard Drive Song to Myspace

"I have a song on my hard drive (an MP3 music file) and I want to add this song to my Myspace profile. I don't want to use a song from the Myspace Music library, the song is already on...

LimeWire - File Sharing

"My kids are using something called LimeWire to download music and videos. They call it a a P2P file sharing program. Can you explain what that means, and how safe it is to use?"...

Exploding CDROMs

"I was installing a game when the CDROM disc exploded into pieces inside the computer. Is this common, and what would cause such a thing?"...

Spyware or Virus?

"I had an anti virus program by McAfee but uninstalled because it was bogging my computer down. I now have anti spyware software, so do I still need to get an anti virus program? What is the difference between viruses...

Linux Help

"I've heard a lot of buzz about Linux as a free alternative to Windows, but have hesitated because it seems a little geeky. Can you recommend an easy way to get started with Linux?"...

Spam Blocker

"I'm having a terrible time with spam emails. Suddenly I started getting dozens per day, and I can't seem to get rid of them. Is there a spam blocker or spam filter that's easy and just works?"...

Senior Citizens Online

"I'm a long-time computer user, almost 80 years young, but I'm no expert at Internet searching. Can you point me to some sites that are especially useful to senior citizens?"...

Currency Converter

How many Drachmas in a Dinar? How many Rupees can you get for a hundred Rubles? In what countries are the official currencies called the Zloty and the Punt? A visit to the Universal Currency Converter will answer all these...

Stock Investing

If you're a stock market investor, there lots of great resources on the Net that will help you keep tabs on your stock portfolio, keep up with the latest market news, do company research, and even do your trading online....

RPC Server Unavailable

After helping a friend clean up a nasty spyware infestation, we had one remaining problem. Windows would say "RPC Server is Unavailable" when starting up, and also later when trying to print or install new software. Some other things just...

Cancel Your Credit Card

My wallet was feeling a little too heavy, and it wasn't because of all the money stuffed in there. So I decided to lighten my load and cancel a credit card that I hadn't been using. Here's a great little...

Banning Myspace

"My school has banned Myspace, so we can't access it from any computer in the school. They are also making new rules about what we can post on our private Myspace profiles. One kid got suspended for criticizing the principal...

Nigerian Scammers

Have you gotten a message from someone claiming to be a representative of the Nigerian government, promising a multi-million dollar reward for your help in transferring a huge sum of money? Are you soon to be rich, filthy rich --...

Remove PurityScan

"This PurityScan software is driving me crazy with popups. Spyware Doctor claimed to remove it, but after a restart it was back. Adaware and other spyware removal programs couldn't even detect it. Can you help me remove PurityScan from my...

Photo Printing and Sharing

To say that digital cameras have revolutionized photography would be an understatement. It's not just the way we take pictures that has changed, but photo printing, photo storage and photo sharing have all gone digital as well. Free digital photo...

Websites for Kids

"As a parent with young children, I worry that there are so many dark alleys on the Internet for kids to wander into. Can you recommend some GOOD sites and offer any help on keeping kids safe online?"...

CDROM Icon Missing

"When I go to My Computer the CDROM and DVD icons are gone. They were there yesterday, and working fine. It seems like this happened after I removed some CD burner software. Now I can't install anything from a CDROM,...

Remote Assistance

"My friends often call or email and ask computer questions that are hard to answer without actually sitting in front of their computer. I've heard radio commercials for a product that lets you control another computer over the Internet. But...

Recovery Console

"I'm having trouble starting up my Windows XP system. A friend told me to run the Recovery Console from the bootup screen, and then enter some commands. But I don't see a Recovery Console option when I turn on the...

Fix MBR

"I was trying to fix a spyware problem and it seems I messed up my computer. Now when I start Windows XP, I get the 'MBR Corrupt' and 'Error loading operating system' messages. What should I do?"...

802.11n Wireless Networking

"I've seen a new wi-fi adapter that claims to be a HUNDRED TIMES FASTER than the currently available ones. Is this new 802.11N technology really that fast, and will it work with Windows XP?"...

CDROM Tray Opens

"My CDROM drive door keeps opening and closing by itself without prompting. Do I need to change a setting or is my computer possessed?"...

Bad Stuff

The Web is just brimming with "best of" sites. But what about the bad, the ugly and the truly awful? In the spirit of admiring the atrocious, displaying the deplorable, and highlighting the heinous, let me present you with some...

Travel Information

"My family is planning a vacation this summer, but we can't agree on where to go. What online travel sites do you recommend to help people research popular destinations, and find good deals on reservations?"...

Secure Your Computer!

Cyberspace malefactors are enslaving millions of unsecured computers into zombie networks that are responsible for spewing out mountains of spam and attacking legitimate websites that oppose the spammers. Is your PC part of the problem? Find out now......

Is Google Desktop Evil?

"I got a warning from a friend who told me not to use the Google Desktop program. He says it will secretly make copies of my personal files and send them to Google's own servers, and from there they could...

Blocking Myspace

"My daughter is 12 years old and I just found out she has a Myspace account with some stuff that's not appropriate. The account was deleted, but I want to make sure she has no access to Myspace in the...

Passports Online

If you are a U.S. citizen and plan to travel outside the United States, you'll most likely need a passport. Recently I found this out the hard way. I arrived at Newark airport bound for Jamaica, and ended up in...

Add Music to Myspace

Have you ever visited a friend's Myspace profile and they had some cool music playing when the profile is displayed? Here's how you can add music to your Myspace profile......

Myspace Safety Tips

Are teens putting themselves at risk by posting too much personal information on Myspace? Is Myspace a danger to kids that should be tightly controlled or shut down?...

Windows on a Mac

"I've heard that Apple is now making Mac computers with Intel chips, which power Windows PCs. Does this mean I can now install Windows on a Mac?"...

Myspace Layouts

"I have a Myspace profile, but it looks like everyone else's. Can I jazz it up with my own custom Myspace layout, colors and background image?"...

Airports, Airlines, And Airplanes

Leavin' on a jet plane? Learn how to make online air travel reservations, find airports, get airline information, and view real-time flight tracking data. Read on......

System Restore

"Help! I downloaded a program that was supposed to remove spyware from my computer. But now I'm getting even MORE popups and my system freezes at random intervals. I tried to uninstall but can't find a way to get rid...

Reformat hard drive under XP?

"I have Windows XP and the system has gotten very slow and flaky. I would like to learn how to reformat the drive. Can you teach me in simple English how to completely format the drive and then re-install the...

Sharing a Printer

"I have two computers but only one printer. I understand there is a way to share the printer so both can print to it. Can you tell me how to do that?"...

Astronomy online

Attention Stargazers... If you're an amateur astronomer, or you just enjoy looking up into the night sky, the Internet is full of resources for you. For the best star pictures, astronomy websites, user groups and telescope reviews, read on....

Buying a Car, Selling a Car - Online

Are you thinking about buying a new car? Whether you're buying or selling, new or used, I'll point you to the websites you MUST visit before your trip to see the man in the polyester suit....

What is LSASS?

"When I run Task Manager, I see a process named lsass.exe that is active. I'm worried that this might be a virus... should I get rid of it?"...

Going Viral - Internet Classics

Ever since the Web went graphical in the early 1990's, there have been people motivated to create websites that exist only to be amusing, annoying or completely useless. And like a car wreck, we just can't keep ourselves from looking...

Is public wi-fi access safe?

If you use wireless Internet access in public places like Starbucks or the airport, you should take some simple precautions to make sure you're not broadcasting your passwords and other personal info to others in the vicinity......

Computer Restarts Itself

"My PC running on Windows XP frequently restarts it self for no apparent reason. Any files or internet pages I have been working on are lost. The PC reboots to the desktop and I have to redo all my work....

Eat Your Cookies

I often get mail from people who misunderstand or fear browser cookies, so I've written a a guide that tells you everything need to know about these tasty little critters. Read on for a closer look at the good, the...

Hard Drive Makes a Clicking Sound

"My hard drive is making a clicking sound. It started recently and seems to be getting more frequent. Sometimes I hear a repeated click-whir sound and then the computer locks up. Does this mean my hard drive is going bad?"...

Identity Theft

Remember that 1995 movie "The Net", starring Sandra Bullock? Okay, I didn't see it either. Somehow I couldn't imagine Sandra as a software engineer after watching her in "While You Were Sleeping". But I digress... the movie was a story...

Backup Outlook Express

"How can I backup my Outlook Express emails and address book? I tried the Export function but that doesn't work. I can't even drag and drop from the Inbox folder to a diskette or CDROM. Help!"...

Best Educational Software and Technology

My youngest daughter learned phonics and reading skills on my lap at the age of three, then went on to read every book and encyclopedia in the house. We had to go to yard sales, just to keep up with...

How to Stop Spam

It is estimated that 70% of emails sent over the Internet are unsolicited commercial e-mail. When you consider that over 35 BILLION emails are sent every day, the impact of spam is staggering. Here's what YOU can do to stop...

Red X appears instead of image?

"Sometimes in my emails or websites, the images do not appear, but a little red X shows up. Can you tell me please how to correct this?"...

Setting Up a Website

Will Rogers said "Buy land... they're not making any more of it." In a way, the same is true of real estate in cyberspace. So let this be the year you get your own website, whether it be personal or...

Add a Second Hard Drive

Adding a second hard drive to a computer system is an easy way to get around storage problems, and also a good way to protect valuable data. With the cost of hard drives dropping well below $1 per gigabyte, it...

Convert iTunes to MP3 Format

"I've purchased a bunch of music from iTunes and have enjoyed listening to them on my computer. But my portable music player is not an Apple iPod, so I can't take my songs with me. Is there any way I...

Home Networking

"We just purchased a second computer and now we'd like to share the printer and Internet connection between them. How do I set up a simple home network?"...

Best and Worst Video Games

"My ten-year-old son is excited about video games, both online and offline. Like any good citizen of the planet, I want him to have fun and learn to kill aliens, but I worry about some of the graphic violence and...

Convert VHS to DVD

Let's face it... your old VHS tapes with treasured family memories won't last forever. Even if the VCR doesn't eventually jam and eat the tape, a VHS recording uses fragile magnetic tape that degrades over time -- whether you watch...

Should I Buy Anti-Spyware or Anti-Virus Software?

"Task Manager shows I have 50+ processes running, and I have no idea which ones are slowing down my system. Should I regularly run SpyBot, AdAware and other freeware, or should I pay for a supposedly better program? I read...

Computer Humor

"Every day I get the same lame jokes in my email that have been making the rounds for years. Are there some websites you can recommend for really good computer humor?"...

Low Virtual Memory

"Recently I installed a game on a friend's computer and when we tried playing it, we would get a message saying 'Your system is low on virtual memory.' Can you please help us fix this problem?"...

The Best Free Software

"I see lots of freeware and shareware available on the Web, but I'm never sure if it's safe to download them. Are there good alternatives to the expensive shrink-wrapped software packages for sale in stores?"...

Wireless Security

"Is it safe to use wireless Internet access in my home? I've heard that neighbors or even people driving by can tap in to my wireless signal. There must be a way to do it safely, since it's so common...

Windows XP Security Tips

"Some of my geeky friends are telling me that Windows XP is full of security holes, and that I am putting my privacy at risk by going online with a Windows PC. Can you offer some tips to help me...

One Laptop Per Child

Nicholas Negroponte has a dream... to provide a laptop with internet access to hundreds of millions of children in developing countries around the world. Negroponte's "One Laptop Per Child" is a non-profit group that has been working for several years...

Create Currency Quickly

If you've been online for more than an hour, you've probably gotten one of those "PHENOMENAL MONEY MAKING PROGRAMS" that promise to make you 50 thousand dollars richer in short order. It's the classic David Rhodes "Make Money Fast" scheme,...

Shell Script Programming - Loops

"I'm just starting to program shell scripts in Linux. I can handle basic IF ... THEN ... ELSE stuff, but I'm having trouble with looping? Can you give me some examples?"...

Digital Music and Lyrics

Remember the good old days of Napster & Cohorts, when you could illegally download your favorite music all day long, while thumbing your nose at the greedy record companies? Ahhh, the memories......

Cannot Access Secure Sites

I have Windows XP SP2, and within the past two weeks I have not been able to get into any secure (https) sites. I can get to the web page, but when I enter my userid and password, it says...

Keystroke Logging

A friend of mine believes that her husband is chatting through email and IM's with other women. Is there any way to track the IM's or emails on her home computer?...

Free Internet Software

So, you've got a web browser and an email program... Is that all the Internet software you'll ever need? Maybe, but first take a look at some of the nifty tools that are reviewed in this article. I think you'll...

What is Windows OneCare?

Microsoft has announced a new service called Windows OneCare. Is it something you need for your computer? Maybe... If you're worried about not doing everything you should to keep your PC optimized and safe, then Windows OneCare is something that...

Lifetime of a CDROM disk

"I need to archive some files on CDROM disks. I hear a lot about the differences in quality of CDs. How do I determine what is a high quality CD that will last at least several years?...

Remote Access to Your Computer

"I carry a laptop when I travel, but I always seem to forget some important files at home on my desktop PC. Is there some way I can access the files on my home computer through the Internet?"...

Worst of the Web

Too much time on your hands? Then you'll be pleased to learn that there are still plenty of websites that have ABSOLUTELY NO REDEEMING VALUE. My scholarly research into the best of the utterly useless in the online world is...

Internet Innovators: Dave Taylor

Back in 1995-96 I worked for BoardWatch Magazine, covering the world of Bulletin Board Systems and the fledgling Internet. One of my favorite parts of that job was interviewing prominent netizens of the day. Some may boast about being self-made...

Internet History

The history of computing and the story of how the Internet came to be are fascinating subjects to me. After doing some reading and research on early computers and Internet history, I've put together some excellent links that you can...

Is Your Printer Spying on You?

"I've heard that some printers embed a secret coded dot pattern on each printed page, and that if you decode the dots, you can determine the owner of the printer and the exact time the page was printed. That sounds...

Do I Need a Firewall?

"I've heard conflicting reports on whether or not I should be using a firewall. Some people say they are only needed for dialup users. Others say you MUST have a firewall if you have a highspeed DSL or cable connection....

Internet Connection Fails

"I am using XP home with a cable modem connection, and quite often using while online, I get the error of can't find the server. I just lose my internet connection, and it says my TCP/IP needs resetting. How do...

Invalid System Disk

What does "Invalid System Disk" mean? I keep getting that message after I turn my Gateway notebook computer on. When I first bought it I tried to install Windows 95 on it and could not get past the second floppy...

Removing Winfixer Popups

"I've been getting those very annoying Winfixer popups. My popup blocker is set to High. I have Ad-Aware, Spybot Search & Destroy and even Microsoft AntiSpyware. But no matter what I try they keep coming back. I’ve searched for help...

Clearing Browser History

"How do I clear the list of sites visited in my web browser? There are some nosy people in my office and I don't want them to be able to see what web sites I have visited."...

Saving Word Files as HTML

"When I use the 'Save As' feature in Microsoft Word to save a document as a web page, the resulting HTML is a bloated mess. Is all that formatting stuff really needed? If not, is there a way to get...

Missing Emails

"Sometimes I don't get certain emails, or newsletters that I signed up for. It's like they're going into a black hole. Is this a problem on the sending or receiving side?"...

Firefox and Earthlink

"I've heard that I should switch to Firefox, but my ISP Earthlink tells me that Earthlink can only use Internet Explorer as its default browser and made it sound like I'd get into a bunch of trouble if I even...

Too Many Emails?

Does having too many emails in my inbox cause my computer to freeze up?...

What is RSS?

I keep hearing about RSS, XML and RSS feeds. I have only a vague idea of what they are, but then people start talking about RSS aggregators, and I get really confused. What are they talking about and why would...

The Nerds of Words

Everyone knows that Nail-Biting Refreshes The Feet. Oops! I meant to say that The Best Things In Life Are Free. How did that come out so wrong? I must have had my brain hooked up to that anagram generator too...

Spam From Tourbus?

"Not sure how to say this -- but just for fun I clicked on a credit card application, and then cancelled IMEADTELY!! Well, two months later my count as of this day: 2948 spams for credit cards, loans, easy credit,...

Access local IP address without dialing up

I'm trying to set up a small network (3 PC's, 1 network printer, 1 NAS device) using static IP addresses. I have succeeded in configuring all of the devices, but when I try to connect to, say, the NAS's configuration...

Dialup Window Pops Up

Lately, my dialup window keeps popping up unexpectedly and it's getting agravating, especially when I'm typing an email or playing a game. Is there something I can do to correct this?. I have looked at everything connected to it and...

Reformatting Hard Drive

If I reformat my hard drive, will my Windows XP cdrom act as a boot disk and allow me to reinstall all my programs?...

Sharing Browser Favorites

When I installed Firefox I was able to transfer favourites from Internet Explorer. I still use both browsers, so now that I have added more bookmarks to Firefox is it possible to share or transfer them to Internet Explorer?...

Make Windows XP Run Faster!

"My Windows startup seems to be taking a long time, and once it finally stops churning, everything seems to run slower than it used to. Can you suggest any maintenance tips to make Windows XP start and run faster?"...

Email Sent Multiple Times

"Bob, When I send a large attachment, it keeps on resending to the recipients several times. Can you explain to me why this happens? If I notice it is sending more then once sometimes I can delete the email from...

Firefox Consumes the CPU

No matter what I do, including extensive research on Firefox site and the Internet, I still get CPU usage of 99% with Firefox, and it won't go away. It stops my system until I shut it down with ctl-alt-delete. Sometimes,...

Settings Don't Stay Set

When I set a specific printer as the default, the setting is not retained. Next time I turn on the computer, there is a different (or no) printer designated as the default. Several other settings are behaving similarly, I set...

Firefox and Plugins

I'm running Firefox and I wish to install Adobe Acrobat reader 6.0. When I run the installer, a window pops up and says I need to install Windows Internet Explorer 5.0 or higher, then aborts the install. I have no...

Thumbnail Display Problem

Suddenly Explorer can no longer display thumbnails. Except for .bmp files all I get is black line box with the blue E -- NOT a thumbnail of the .jpg or .gif file. Short of FORMAT what can I change to...

How Does a Virus Spread?

"I love your site and your Tourbus Newsletter! I would like to know how a virus propagates over a network? If you get a virus on one computer - do other users on the network have to do anything to...

Thunderbird is Slow

I started using Mozilla Thunderbird early this year. About a month ago it started acting up. When I open the program it will take from five to fifteen minutes before it will start to download any messages. Once open, it...

Is spoolsv.exe a Virus?

When I boot up, my ZoneAlarm firewall says that "Spooler SubSystem App is trying to access the internet via spoolsv.exe". I know that spoolsv.exe is the print queue manager in Windows. What I don't understand is why it would need...

Only One Letter in Title Bar

Both my IE title bar and Windows Explorer title bar display only one letter. For example the present site that I am typing this at shows the letter "A" and that's all. It should probably say "Ask Bob Rankin" This...

Can't Backup to CD

When I attempt to backup a file using the Windows XP backup utility I get the following error message: "The backup file name could not be used. "H:\10aug.bkf" Please ensure it is a valid path, and that you have sufficient...

Program Loading Order

Windows XP seems to rearrang the program loading order at every boot. My problem is that I often find that my computer is connected to the Internet provider before anitvirus, antispyware, and system monitoring programs have loaded. Is there any...

Hard Drive Crash

I have a Maxtor 160GB hard drive that has crashed and won't boot up. So I figured I would put in another hard drive and load up XP on it to boot and make my old hard drive a slave....

Can't Delete from CD-RW

Whenever I try to delete a file (or folder) from my CD-RW disk, I get an error message saying the file cannot be deleted because it is read-only. Changing the attribute doesn't help because the "read only" designation is automatically...

Is FTP Secure?

"I got a warning that FTP was not secure any more and that I should go to WinSCP for a fix. I am not very tech-savvy, so I depend on you to keep my computer healthy. So - is this...

Free Virus Scan

"My computer has been acting strangely... at times it's very slow and I'm getting lots of popups. I'm afraid I have a virus, and the anti-virus software that came with my computer has expired. Can you recommend a good (and...

Can't Save a File

After the last big security patch on my XP system, I find that I can no longer save files with any name other than the name the file has when I open it. For example, if I open a blank...

Copying Old Hard Drive to New PC

"When I buy a new computer, how do I transfer everything from the hard drive on my old computer? I enjoy the Tourbus and appreciate all the information you provide." If you bought a new computer, or just a new...

Icons in the System Tray

"I have a large number of icons in my system tray (in the left hand lower corner of the screen) which I don't use and would like to remove. Do they in anyway slow down the computer?"...

New Computer is SLOW

"A good friend just bought a new eMachines system. But already it's slower than the 8 year old Gateway he got rid of! If they can't work out the wrinkles they're returning the whole thing. Can you give me a...

Deleting Files That Are in Use

"I have some files on my computer that I want to get rid of but they just won't delete. I have tried deleting them in safe mode & still no joy. Every time I try to delete them it says...

Making Windows XP Start Faster

"My computer startup seems to be taking a long time. It's sometimes three or four minutes before the hard disk stops churning and I can launch a program. I'm sure it used to boot up faster -- can you suggest...

Spammer Using My Email Address!

"Occasionally I get a bounced, or rejected email sent by someone else, with my email address in the From line. Do I have reason to be concerned? Comcast techs say it is just spam. I find that very weird."...

Printing a .PRN file

"If I'm using my laptop away from the office and I choose to print something and select "print to file" (since I don't have a printer with me) it creates a .PRN file, but how can I print that file...

Can I Delete This File?

"As a fairly new computer user, I find that deleting files is a problem for me. When I want to delete a file, I get a message that I should check to see what the file does before I delete...

Removing Files from Hard Drive

"My computer is 5 years old and it freezes up and shuts down on me at times. So I am considering buying a new one. How do I get rid of any files on it before I donate it to...

Can't Delete Email in Outlook Express

"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes....

Wrong Font for Outlook Express Printing

"When printing email in Outlook Express, all of a sudden the printer has increased the font size from 12 to about 16 or 18. I can find no place to tell Outlook Express to use a smaller font size. What...

Downloading Security Patches

"I get messages informing me of viruses and asking me to download patches at www.spw5e.com and www.updatepatch.info. Are these downloads safe?" Ackkkk, NO! Run for the hills!...

Emails converted to attachments

"My boss is using Outlook 2000 and sometimes he receives his emails from other employees as plain text email attachments. For example I send him an HTML email in Outlook 2000. He receives a totally blank email and my text...

MS Fax doesn't work with XP SP2

"I used the MS fax program in Windows XP for sending faxes on my telephone line. After installing SP2 updates, the program doesn't work. The fax console reports All fax printers are inaccessible and I also get a Microsoft Shared...

CD won't start automatically?

"I set my CD drive so it will not start automatically when a CD is loaded. I would now like to reverse that setting, but I can't figure out how to do it. Can you help?" Sure, the Autoplay setting...

Turning F-Lock key ON automatically

On certain Microsoft keyboards, the function keys (F1, F2, F3, etc.) will not work normally unless you press the F-Lock key. Arrogantly flouting decades of keyboard convention, Microsoft markets "Natural" and "Multimedia" and "Office" keyboards that have the F-keys reassigned...

Scandisk doesn't work on Windows XP?

A reader asks "I had the SCANDISK program in Windows 98. Now I'm running Windows XP and I can't find ScanDisk. Is it under another name?" The short answer is YES......

Should I upgrade to Windows XP x64?

Recently my partner in crime Patrick Crispen answered this question in a Tourbus newsletter posting. Here's what he had to say: You may have heard about a new version of Windows XP - Windows XP Professional x64 Edition - that...

What is ASCII Art?

Have you heard the term "ASCII art" and wondered what that's all about? Long before the advent of the Web and all of its glittering graphics, people were creating computer graphics of a different sort that required no special hardware...

Help with Basic Linux Commands

New to linux? A reader today said "I need to know some of the basic commands for a linux server that I accquired." Turns out I wrote the book on Linux. Well, one of them anyway......

Who was the first Internet celebrity?

Long before the Numa Numa guy and the Star Wars Kid became the stuff of legend, the Internet was making unwitting celebrities of ordinary people. Let's meet four people who got a lot more than their 15 minutes of fame,...

How can I avoid computer viruses?

When I wrote in a previous entry "Do I need anti-virus software?" that "You CANNOT get a virus just by opening or reading your email" I fully expected it would unleash a torrent of emails in response. I knew this...

Do I need anti-virus software?

I have an unorthodox strategy for dealing with computer viruses. It doesn't involve the use of firewalls or anti-virus software. But if everyone understood the simple virus safety tips I'll outline here, the virus writers would get very bored very...

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