Restoring from Backup

Category: Quickies

Q:

I have used PowerQuest DataKeeper 5.0 for backups for some time. A year ago my hard drive crashed. I attempted to restore some files with DK but was not successful. I have DK backup copies of these files on an external HDD, but I cannot get DK to restore these files. I double click on the file, DK does open, but the files are not listed in the restore window. Symantec says 'support was discontinued' for DataKeeper.




A:

I'm not familiar with DataKeeper, so I can't offer any suggestions. But this does underscore that it's not enough to backup -- you have to occasionally verify the integrity of your backup. Can anyone offer any suggestions to help with this?

If you think you know the answer, post your comments below.

This article was posted by on 26 Aug 2005


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Most recent comments on "Restoring from Backup"

Posted by:

Lloko
07 Sep 2005

Datakeeper:
Make sure you have the partition on which datakeeper is installed NOT SET TO HIDDEN. Also, if the data image is very old, yu might be trying to install the dat into a partition that is too small. LAstly, make sure you are referencing the correct drive letter.
Hope this helps!


Posted by:

Fritz
02 Dec 2005

Don't know if this works for all file types, but I had the same problem, and found that I could simply remove the file type designations from the Datakeeper backup files, paring them back to their original file names, including original file type designations, and simply open the files with the original application.


Posted by:

Adrian
21 Sep 2007

Did you ever get to the bottom of this problem as I have the same problem. My hard drive corrupted and on reloading Datakeeper I couldn't figure out how to restore my old files.


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