Cannot Download

Category: Quickies

Q:

Lately I have not been able to download any freeware. In the past I have downloaded Zonelabs Firewall, Spybot etc. Now when I press 'Click here to download' all I get is 'You are not authorized to view this page.' Can you help me download again?




A:

Hmmm, you got me. Anyone have a suggestion?

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This article was posted by on 29 Jul 2005


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Most recent comments on "Cannot Download"

Posted by:

Mark M Janecki
10 Aug 2005

What about the "Content Advisor"?


Posted by:

Daniel
10 Aug 2005

Need more info: OS? Browser? Updates? Have you tried right-clicking download links and selecting Save Target As (or equivalent)?


Posted by:

Barbara
10 Aug 2005

This sounds like a security thing in his browser. I just tried it in Internet Explorer - I went to OPTIONS/SECURITY - and disabled downloads. Then I went to Tucows and tried downloading a file and it told me I couldn't do that for security reasons.


Posted by:

John Howard Oxley
10 Aug 2005

Agreed that more information would be helpful -- but this sort of behaviour is often exhibited by some of the meaner sorts of spyware -- so my first suggestion would be to check the system with *several* spyware eliminators [Spybot Search & Destroy and Microsoft Antispyware Beta] to see if this is in fact the case.

The next thing to try is to get a copy of MOZILLA FireFox, and see if the pattern persists. Using INTERNET EXPLORER is a bad idea in any case.


Posted by:

Liz
10 Aug 2005

This is from Microsoft and indicates that it may be a damaged index.dat file. Although it syas IE 5.5, it's worth a shot to try and fix any version of IE to see if it does the trick.
http://support.microsoft.com/?kbid=306837


Posted by:

Jim Harris
10 Aug 2005

I agree, need more info. Is this at home, with a relatively simple internet connection, or is there a Proxy, Firewall, or other "corporate" style of machine/software in the invironment?

Even in the simple case, is this puter running some sort of Personal Firewall or other service that limits access/port/function (e.g. download)? XP SP2 made a lot of changes in this subject area, and may have been installed without the user's knowledge.

Finally, can the user install _anything_, even from a CD-ROM or (gulp) floppy? May be a User Rights issue.

Jim


Posted by:

Ken Goldstein
10 Aug 2005

Do a search on your computer, locate the "Hosts" file, & open it using Notepad (not Wordpad). If it has more than a very few settings - & you didn't put them there - then your machine has been hacked. Hosts determines just which Web-sites you can & can't access. Fixing the file can be a bit tricky if you don't know what's supposed to be there, but browse to http://www.mvps.org/winhelp2002/hosts.htm for a good place to start.


Posted by:

Olen
11 Aug 2005

It sounds like you are not logged on under administrator and the computer sees you as a user. Only the administrator can download if you have your computer set up that way.
-Olen


Posted by:

Ken
07 Oct 2009

i dont have a helpful response, but i have a question that is associated... recently, EVERY TIME i try to do a download..i get a popup from Windows telling me "it cannot open the file and asks to use the web to locate the .exe type file". I thought it was my pc, but i just learned that a friend faces the same issue everytime he attempts a download too..this is all recent...in the past few months and is very troublesome!! when i chose to do a download why is Windows suddenly interfering??? (I do use MSN as my browser--however, my friend does not)--What can i do about this %%#^@#^*&$$ nuisance????


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Copyright © 2005 - Bob Rankin - All Rights Reserved