You’ve probably suffered the dreaded agony of calling for “Tech Support” if you own any modern appliance or electronic gadget. Even the most even-tempered human quickly experiences alarming symptoms: sharply increased blood pressure, trembling fingers, reddening face, rising voice, and colorful language. Is it possible that tech support services are in fact *designed* to elicit such a response from you? Read on for the full story...

Google Chrome is the most popular browser, with a dominant worldwide market share. Perhaps you've been using it for years, but there's always a new trick to discover. And now that Microsoft Edge is built on the same Chromium codebase, they look and work much the same. Read on to learn about some awesome, advanced, and semi-secret features of Chrome and Edge that can make them even more useful...

Are Tesla's self-driving cars mowing down children in crosswalks? Do you want Alexa to mimic the voices of your dead realtives? And have Amazon and Whole Foods teamed up to fulfill a biblical prophecy? Get answers in today's Geekly Update... it's jam-packed with the latest tech news. This issue is guaranteed to make you 146% smarter -- you'll see why. Read, think, and, comment!

Today I have an answer to those who say “I would NEVER put my files out there on some cloud server... they're much safer on my hard drive!” If you're thinking about using cloud services like file storage, online backup, webmail and document sharing, you may wonder about the safety and security of cloud computing. The parade of high-profile data breaches in the past year may have some people worried. So are your files and sensitive data safe and secure in the cloud, or are they vulnerable to hackers, snoopers and other threats? Here's the scoop on cloud storage security...

In its advertising, Magic Jack appears to be a device that you can plug into your computer and fire the phone company. It sounds too good to be true. So is MagicJack a scam, or does it actually work? Can it really replace your landline, and eliminate your monthly phone bill?” Read on for the surprising answer, and some news about Magic Jack for those who may have considered it in the past...

Competition is a good thing, because it spurs innovation. Competition among mobile phone service providers benefits consumers, as it drives prices lower and erodes the anachronistic tyranny of long-term contracts that effectively enslave us to entrenched carriers. On the flipside, one example of free enterprise at its finest is mobile service provider Tello. Let's take a look at how it works, and find out if it will help you save on your monthly phone bill...

A frustrated AskBob reader says: 'My computer is running REALLY slow, and I think it might have a virus. There's also a ticking sound inside the computer. I'm not very technical, so I'm thinking about calling the Geek Squad. Do you think that's a good idea?' Read on for my advice to this reader...

For centuries, libraries have offered access to the printed wisdom (and folly) of humanity, but only to “authorized personnel” in the beginning. Most people had to travel and pay for books, and that was hard on budgets. But now the Internet makes available more good books, old and new, than one person can read in a lifetime. Ready to curl up in your favorite chair (or at the beach) with a good page turner? Here are some places where you can find quality reads free of charge...

Craigslist is a free online classified ads service that's been around since 1995. It's a popular way to buy, sell, and trade goods or services locally. It's also used as a dating service, a job-hunting and recruiting tool, and much more. Lots of people use it every day for legitimate transactions, but if you're not careful, you could end up getting scammed by a Schmeckpeper. What's a Schmeckpeper? Read on for the answer, and learn about some Craigslist traps to avoid...

A missing wallet or purse sets off an instant alarm, but many victims of identity theft don't realize it until months after the fact, when the damage has been done to their finances and credit. Nobody wants to be a victim of identity theft, but if you're lucky (or you know the signs), you'll quickly realize when your identity has been stolen. Here's what to look for if you're concerned about possible identity theft...

Have you ever visited a website that required your email address to make a purchase, create an account, play a game, or gain access to information? I'm sure you have, and in some cases you've probably done so hesitantly, thinking that you might be opening your inbox to a flood of spam. A disposable email address provides a handy solution to this and other privacy problems. Read on to learn more...

How is Netflix planning to punish password sharers? What's the best way to revive that 10-year-old PC or Mac gathering dust in the closet? Are you damaging your smartphone battery because of way you recharge it? And is this the end of the road for auto warranty robocalls? Get answers in today's Geekly Update... it's jam-packed with the latest tech news. This issue is guaranteed to make you 146% smarter -- you'll see why. Read, think, and, comment!

Do you ever get a creepy feeling that someone, somewhere is reading your email? If so, your suspicions probably focus on nefarious hackers on the dark web, or maybe shadowy figures in the government. But it's much more likely that an email voyeur is someone close to you. Your spouse, your boss, or a nosy parker who runs the computers at work may be peeking at your email messages. Read on...

Scammers and other cyber-crooks are endlessly adaptable, switching to new attack vectors as rapidly as users catch on to old ones. One of the “new” vectors is actually many years old, but it’s achieving some prominence now as mobile phones have become nearly ubiquitous and users have raised their guards against email phishing scams. Read on for the scoop, and how to protect yourself from “smishing” attacks...

Occasionally I get a reader question like this: “I just got a new computer with a big 2-terabyte hard drive and I'm wondering about hard drive partitioning strategies. A friend told me to create a very small C: partition for a swap file, put Windows on the D: drive, and create several other partitions for different types of data. That sounds complicated, so is this a good idea?” Read on for my advice on hard drive partitioning...