Can't Delete Email in Outlook Express
"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes. I didn't think it was possible for an email to cause this kind of problem, if there was no attachment. I'm using Outlook Express, and running Windows XP Professional Version, Service Pack 2. I just want to delete this message from my inbox -- I have no idea what is in it and I don't care at this point!"
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Stranger things have been known to happen to folks using Outlook Express, but I'm sure that's little comfort to you now. Here are some things you can try to remove the offending item from your inbox.
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Posted by Bob Rankin on July 7, 2005 01:56 PM
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Most recent comments on "Can't Delete Email in Outlook Express"
(See all 54 comments for this article.)|
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For 1 week I have been searching the web for an easier way to solve this problem. Using your idea of closing the preview pane and using "Shift/delete" was so simple. My messages would completely freeze OE to where I had to shut down the laptop and re-boot to move forward. Thanks a million. |
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I think I fixed my "delete" problem! First empty the "delete" file, then COMPACT the "delete" file (open "delete" file the go to FILE and look for COMPACT)..... Takes about 10 min....I hope this helps. SFMAC |
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Shift and delete worked well for me. Does not go to trash file but who cares! |
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i, too, have a frozen email in my outlook express. the above suggestions don't work. the email first arrived from my yahoo.com as a double. the one i read and deleted with ease. the second one i automatically went to delete which produces an eternal hourglass ever since. gotta ctrl/alt/delte to end task and the whole thing shuts down. i'm positive there's no bug with it. not only was it's twin fine, but that person sends me emails all the time and never a problem. a computer friend says it got stuck on it's way from yahoo. he used a lot more technical terms. sure would appreciate some help. any other ideas? |
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I tried to send an email with a video attachment and it got stuck in the Outbox for the past 3 days. I cant open it becasue it says "outlook has begun transmitting this message..." I cant delete it because it just sits there and now I cant send other emails! Can someone please help me.....BILL GATES IS AN OAF because I called to get some kind of helpo for this NEW product and they wanted to charge me 49.00 can someone help? EDITOR'S NOTE: Does highlighting the entry and pressing Shift+Delete or Ctrl+Delete work? |
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For a YEAR I had an unsolicited message in Microsoft Express. Every time I tried to delete it, the program would freeze. I tried everything I could think of, even spoke to a chap in India who could not help. Today, I clicked on "find message" entered Plasma TV for sender and Couch Potato for subject. The message appeared in the window, I clicked on shift delete and it went away. I was really in a jam too since I had deleted a bunch of messages from my inbox and the message in question was on top and highlighted therefore I was frozen. Spend hours trying stuff till this procedure did the trick. |
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Thanks for your help Steve Mac! Compacting the deleted file worked for me! I received an email from a friend and was unable to open it. Then I was unable to open any emails for a couple of days. Finally I could open emails but not delete any of them. Thanks again...I am a novice at this computer stuff and its nice to know I can get help from this site. |
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Thanks for the tip of using "shift-delete" to rid my OE of several emails that I could not otherwise delete. I could not even move them until I tried clicking on Nortons "this is spam" command. That moved the files to the spam folder. Then I found your tip and deleted the files from OE. Good tip! |
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I have had a few e-mails I could not delete. In Outlook, I right clicked on "Local Folders" and then on "new folder." I called it "Need Delete." I transferred (just drag) the problem e-mails from the inbox to this new folder. I could not eliminate the e-mails individually, but I could delete the entire "Need Delete" folder and they were all gone. |
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my outlook keeps receiving password req from AT&T/SBC and now i have to go to Web to sign in or send, cannot do it w/my client, Outlook. Now AT&T says 'there's an outage occurring on Outlook in general' is this nonsense reply, or what? EDITOR'S NOTE: Yes, that is nonsense. Outlook is not a service that can have an outage -- it's just a piece of software. Maybe they meant their email server is having problems, but that's quite different. |
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