Forgot Facebook Password
Did you forget your Facebook password? Having trouble logging in? Or did you forget the email address for your Facebook login? Maybe your email account is not working, so you can't change your password. Or maybe it's something with a simple fix. Here's the scoop on Facebook and password issues...
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I Forgot My Facebook Password
If you're having trouble logging in to your Facebook account, you might assume that you forgot your password. But maybe the Caps Lock key is tripping you up. Facebook passwords are case-sensitive, so "QWERTY7" is not treated the same as "qwerty7". Turn off the Caps Lock, and try again.
Still no joy? It might be a cookies problem. If cookies are disabled in your browser, you'll be returned to the login page even after entering the correct password. If you use Internet Explorer, click on Tools / Internet Options / Privacy and change the setting to Medium to allow cookies. Firefox users, go to Tools / Options / Privacy and check the "Accept cookies from sites" box.
Restart your browser and try to log in again. It's also possible that cookies are being blocked by some over-zealous firewall, anti-virus or anti-spyware software, so check your settings there if problems persist. If you have heard stories that browser cookies are evil, read Eat Your Cookies for more information.
Okay, if none of that helped, you probably DID forget your password. No problem... just click the handy Forgot Password? link under the Facebook Login button. You'll see the "Trouble Accessing Your Account?" screen that's pictured here. Enter your email address (the one you used to sign up for your Facebook account) and Facebook will send you an email describing how to reset your password. You won't actually get your old password back, but you will get to pick a new one and regain access to your account.
So what if you forgot your password AND your email address? Or what if you can't login to that email account for some reason? Some sites have an automated way to regain access to your account by asking you to answer one or more security questions, but unfortunately Facebook doesn't. You can contact Facebook by email at info@facebook.com, explain your situation, and hope for the best. Your Facebook profile does have a security question, so I recommend that you include that question and answer when you grovel. But with millions of members, I would not expect a speedy response. I'd even suggest that you repeat your request if you haven't heard back in a day or two.
Change Your Faceboook Password or Email
It's a smart thing to change your passwords on a regular basis. If someone does gain access to your Facebook account by guessing your password, or watching over your shoulder, you limit the exposure by changing passwords. If you're logged in and want to change your Facebook password, click on Account and then Settings to get to this page. You can change your password, your contact email address, or your security question.
It's also a good idea to use a different password for each online account. If you use the same password for everything, and you forget it, then you're out of luck. To avoid this type of problem, I suggest you use a password manager to help you keep track of all your passwords in a secure manner. My Remembering Passwords article offers some tips for choosing a password manager. You might also want to read Secure Passwords for help with selecting a good password that's hard for others to guess.
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Check out other articles in this category:Posted by Bob Rankin on July 20, 2007 06:32 PM
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Most recent comments on "Forgot Facebook Password"
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i forget my password |
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I forgot my Facebook password and also my email password, so I can't send my self a message to reset or find out what my password is. I sent 2 emails to info@facebook.com but when they answered back even though I explained everything to them they kept on asking me to send them a message from the email I used to login to facebook. But how can I if I forgot the password for that? I even tried to answer the security question of my email but it still didn't work. How am I suppose to let them know that I am the person that the account belongs to and not someone else? Please help. EDITOR'S NOTE: Your real problem is with the email account. If you can't reset the email password, you're out of luck. |
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I forgot my Facebook password and have sent several e-mails to Facebook but they never respond. This is so frustrating because someone i went to high school with has sent me 3 e-mails wanting to reconnect, but i have no way of responding to her. Has anyone else had trouble getting a response from Facebook? And why must their password requirement be so rigid? It's not like they're a financial site! EDITOR'S NOTE: Are you clicking the "Forgot Password" link? Maybe the reply is going into your spam/junk folder... |
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Hey John, I am having the same problem. I have emailed Facebook every day for the past week and haven't heard a thing. I have checked my spam folder, scoured the internet for another solution. The forgot password link doesn't work for me. I never get the email. I too have emails of people waiting to connect and people who have added tags or whatever. I guess we just have to wait. |
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I finally heard from Facebook via email and my password has been reset. It took about 11 days or so to hear back from them and I sent multiple emails, but eventually they responded. Whew..... |
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I sent a request for my password over a week ago as well and still haven't heard from them as of yet |
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i have sent a request for my email an still have not heard nothing over a week. EDITOR'S NOTE: My best advice is keep trying. There must be thousands of "lost password" requests every day, and I suspect a certain percent of them just get discarded because the support reps are too busy. |
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I'm still waiting on my password, it's day 6.. |
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The p/w reset seems to be a loop. I click on "reset password" and I get an e-mail with a link. I click on the link, it goes to the "reset password" prompt, so I click on it and I get an e-mail with a link. I click on the link, it goes to the "reset password" prompt, so I click on it and I get an e-mail with a link.....how exactly does the actual p/w get reset???? EDITOR'S NOTE: When you hit the Reset Password link, you will get an email with a link that looks like this: https://login.facebook.com/reset.php?email=none@example.com&cc=123456&tt=123456 In some email programs, clicking the link may not activate the URL correctly. I suggest you copy and paste the entire URL into your browser. |
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I have gotten the same 'loop' as the post above by Shep and I have copy and pasted the entire URl..........there is a definite 'glitch' with facebook . Probably their tech support can't keep up with the growth.....frustrating. |
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