Internet Explorer Has Stopped Working!
If Internet Explorer suddenly stops responding; disappears from your screen, leaving a popup error message; or if it closes immediately after you launch it, then you have a problem. Here's how to solve it...
What To Do When Internet Explorer Won't Work
There are a variety of things that can trip up your Internet Explorer (IE) web browser, causing it to freeze up, disappear, or refuse to start. Sometimes, the message "Internet Explorer Has Stopped Working" pops up, but Internet Explorer actually seems to work fine after cancelling the annoying popup.
(In rare cases, Internet Explorer vanishes in a cloud of greasy black smoke. But that only happens when you're in the Hall of the Mountain King, and threatening little dwarves are nearby. Oh, never mind…) In most cases, these problems with IE are easily fixed. Preventing it from recurring is also pretty easy.
Sometimes your Internet Explorer settings can get fouled up by malware, rogue toolbars or other ill-behaved software, causing the browser to malfunction. Resetting IE to its default settings may fix the problem. Here's how to do that:
Close and then restart Internet Explorer. In addition to resetting Internet Explorer to "factory defaults", this will disable all toolbars and browser add-ons that were installed. It will also set your browser's privacy and security settings to the default values.
On the "Reset Internet Explorer Settings" dialog (where the second Reset button appears) there is a box you can check to "Delete personal settings". I recommend that you leave this box UNchecked. If problems persist, run through the instructions above, and check the box. This will do a more thorough reset, including the the browser home page, search providers, web history, cookies, stored passwords, and temporary internet files.
Other Things You Can Try
Add-ons, extensions, plug-ins or toolbars can misbehave to crash a browser. Turn off or uninstall any of these optional components you don’t use often. If you note that crashes are associated with use of one add-on, remove it and do without or go find another that does its work.
Browsers may also crash because they have run out of memory space, or because system files they need have become corrupted. Reboot your computer to clear memory and then launch the browser again. If the crashes continue, try checking for corrupted files and repair any that you find.
One file check function is “disk error checking,” which checks for and optionally repairs or quarantines corrupted files and bad physical sectors on your hard drive. If a file is written to a bad sector it may be difficult or impossible to read when it is needed; that can cause browsers and other programs to crash.
To run a disk check, right-click on your hard drive’s icon in My Computer. (In Windows 8, use File Explorer.) Select Properties and then the Tools tab. “Error-checking” is the first option. When you click “Check Now” a new window will ask whether you want to repair any errors found; check that box. Scanning for and attempting to fix bad sectors can take a long time, so check that box only if you won’t need the computer for an hour or so.
If the disk you want to check is your Windows startup disk, you will have to schedule the check to done the next time you restart Windows. You may be able to run a check on a secondary drive while computing in Windows.
If your PC has a minimal amount of RAM, or if you leave lots of programs open at once, then your browser may run short of memory and crash. Add RAM or close some programs until the problem goes away. Another way to reduce RAM use is to open new Web pages in tabs instead of new windows. Each new window launches a whole new copy of the browser, eating up RAM unnecessarily. (See my related article Upgrade Your Memory for Better Performance)
If none of these things help, switching to another browser may be the easiest thing to get you back to good. The Google Chrome and Firefox browsers look and feel very much the same as Internet Explorer. Personally, I use Chrome for everyday browsing, and recommend it for those who want an alternative to IE. There's no harm in having more than one web browser installed, and you might like the change.
Your thought are welcome on this topic! Post your comment or question below...
This article was posted by Bob Rankin on 16 Sep 2013
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Article information: AskBobRankin -- Internet Explorer Has Stopped Working! (Posted: 16 Sep 2013)
Copyright © 2005 - Bob Rankin - All Rights Reserved