Microsoft Fix It Solution Center
Are you having a problem using or understanding certain Windows features? Are you getting error messages you don't understand? Having trouble with audio, video, printing, or getting connected to a network? Maybe you're concerned about privacy, security or performance. If so, the Microsoft Fix It Solution Center might be able to solve the problem with just a few clicks…
What Kind of Problems can "Fix It" Fix?
Most of the time Windows works just fine. You point, click, and your program opens; your document prints; your music and videos play. But occasionally, things get fouled up -- it could be due to malware, poorly written application software, hardware glitches, or obscure bugs in the operating system.
Perhaps your Word document won't open… you can't install a new printer… a certain file can't be deleted… or maybe your system is freezing up, crashing or displaying error messages that are laden with geeky jargon and hexidecimal codes. The Microsoft Fix It Solution Center can help with these and many other common problems.
There are over 270 solutions in the Fix It Center as of this writing. That’s a large number but they’re organized well and clearly labeled. In the first step of using the Fix It Center, you can narrow down the scope of your search by specifying what you’re having problems with. Step 1 asks you to select a problem area, such as Top Solutions, WIndows, Internet Explorer, Windows Media Player, Entertainment, Office or Other.
If you're not sure which problem area to start with, try Top Solutions. Step 2 asks: “What are you trying to do?” and offers several options:
- Use Desktop features, or open programs & files
- Play games, music, or sounds, pictures or video
- Connect to the Internet or networks
- Install or upgrade hardware or software
- Print, fax, scan, share, or save
- Fix performance, errors, or crashes
- Fix security, privacy, or user accounts
I’m not sure these choices cover all the bases, but they seem pretty comprehensive. After selecting one of the above categories, a list of solutions will appear in the Step 3. You can further narrow your search with keywords, using the Filter Solutions box. For example, if you selected "Install or upgrade software or hardware", you might enter "USB" as a keyword to narrow the list of solutions.
Run Now or Learn More?
• Free Troubleshooting Tools for Windows
• Free Anti-Virus Programs
• HOWTO: Clean Up Your Hard Drive
• Fix Windows Problems With System Restore
Search results are displayed 10 at a time by default. Each result consists of a clear “statement of symptoms” such as, “Windows Aero Glass visual effects are not working or displayed.”
Well, of course they aren’t; most people have disabled Aero Glass and don’t recall how turn it on again. But for those rare users who want to re-enable Aero Glass, there’s a Fix It Solution; just click the green “Run Now” button to the left of the search result, and you will get the option to run the Fix without saving it to your hard drive or to download a copy to your drive.
If you want details of what the Fix It program will do before you click “Run Now,” click on “learn more” under the “Run Now” button. Each Fix It program gives you the option to let it run automatically and apply all of its fixes, or to review the problems it finds and decide for yourself which fix(es) you wish to apply.
Microsoft Fix It Solutions may not always be the best of their breeds. For instance, one Solution promises to “Fix Windows system performance problems on slow Windows computers… Automatically troubleshoot and repair Windows performance problems. Improve, optimize and speed up Windows computers and make slow running PCs faster.”
That sounds like the type of work that CCleaner, Privazer, Advanced System Care, and many other third-party tune-up utilities will do. But clicking to “learn more” reveals that this Fix is rather limited. What it fixes...
- Power plan is set to power saver
- More than one user is logged on to this computer
- Multiple anti-virus programs are running
- Several programs are running when Windows starts
- Running advanced visual effects (like Vista transparency) and running multiple programs at once may affect performance
There’s nothing about cleaning up junk files, freeing RAM, correcting registry errors, deep scanning for malware, fixing corrupted Master File Tables, and many other problems that can diminish PC performance.
So, try the Microsoft Fix It Solution Center because it’s free and it won’t hurt. Another plus is that the solutions are automated. You don't have to perform a series of steps on your own, enter cryptic commands, or manually fiddle with the registry. If you’re happy with the results, fine. If not, there are other solutions to most Windows problems. See the inset above for links to related articles with more free, powerful tools to help you solve Windows-related problems.
Your thoughts on this topic are welcome. Post your comment or question below...
This article was posted by Bob Rankin on 4 Sep 2014
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Article information: AskBobRankin -- Microsoft Fix It Solution Center (Posted: 4 Sep 2014)
Copyright © 2005 - Bob Rankin - All Rights Reserved