Will Ting Save You Money on Your Mobile Phone Bill?

Category: Telephony

Mobile phone service plans (and those confusing monthly bills) can be maddening. You pay a certain amount for a bucket of minutes, text messages, and mobile data. But at the end of each month, you may see that you didn't use all you paid for. Or worse, you have to pay EXTRA for going over your allotments. Ting feels your pain, and has a solution that can save you money on your mobile phone bill...

What is Ting?

Ting is on a mission to make your mobile phone plan make sense. You may have noticed that Verizon, AT&T, Sprint and T-Mobile constantly roll out new service plans, each one more confusing than the last. But Ting is all about transparency and flexibility. You can roll your own service plan, choosing different amounts of monthly voice minutes, text messages, and data.

You can even choose "zero" if you don't want to use your device for one type of service. Each phone added to your account costs a base price of $6/month, so you can customize for a single-user, family plan or a multiple-device service plan.

It might seem complicated, but Ting's rate chart that shows how simple this roll-your-own service plan is. There's even a calculator where you can plug in up to a year of your current usage and costs to see how much you would save with Ting, over a two-year period.

Ting Mobile Calling

No Math, No Contract.

There really isn't any need to estimate your monthly needs for each type of service. Just sign up for the lowest-priced plans and let your actual usage determine your bill. Since your bill tailors itself to your usage every month, you'll pay less for months where you don't use your phone often, and more for months where you need more, rather than paying overages. For example, if you don't use any data, calls or texts in a given month, then you wouldn't be charged for that use that month, only your $6 line fee.

Ting requires no contract, and you can cancel service at any time. That's a breath of fresh air for anyone who's ever been in the vice-like grip of those multi-year cellular contracts that come with hefty early termination fees. Also, there are no start-up fees with Ting. They don't charge extra to activate or transfer your number over from another provider.

Ting isn't the only company that's doing innovative things in the mobile arena. See also my related articles: Can You Fall in Love With a Phone Company? (Consumer Cellular), Bring Your Own Phone to Republic Wireless, and Here's How to Trim Your Mobile Phone Bill.

And how about some free stuff? Every Ting customer gets Voicemail, Call Forwarding, Caller ID, Three-way Calling, and Picture & Video Messaging. Not impressed? How about free number porting, tethering, and mobile hotspot capability? I know for sure that Verizon, Sprint, T-Mobile and AT&T don't offer all those things for free.

I also like Ting's approach to customer service. Ting says they hire people ("geeks", actually) who are already accustomed to solving problems for their friends and families. These reps are trained and empowered to solve problems without reading from a script. And for what it's worth, my rep spoke perfect English.

You can purchase a Ting-compatible handset, which can range from $49 for a simple flip phone to $999 for a Samsung Galaxy S10+ or $1049 for an Apple iPhone Xs Max smartphone. (Monthly payment plans are available) Or, you can bring your own device, if it's compatible with Ting's mobile carriers. (Ting uses the Sprint network for CDMA phones and the T-Mobile network for GSM phones.) Ting's BYOD page will help you determine if your existing phone will work with Ting, gives tips for buying one from a third-party seller, and will show you Ting's network coverage in your area.

If your current mobile provider has an early termination fee (ETF), Ting will help with that too. They will refund 25% of your ETF, up to a maximum of $75 per device.

I can't guarantee that Ting would save everyone money in the long run. My gut reaction is that people (or families) who use at least several hundred minutes a month would benefit. For a small business, it seems like a slam dunk win. Try the savings calculator mentioned earlier here, and see if your personal, family or small business mobile phone bill looks better with Ting. At the very least, it's a unique step towards true metered pricing of cellular services. Perhaps it will spur further movement in that direction.

Have you tried Ting, or are you curious about it? Post your comment or question below...

 
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This article was posted by on 25 Jul 2019


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Most recent comments on "Will Ting Save You Money on Your Mobile Phone Bill?"

(See all 21 comments for this article.)

Posted by:

Rob
25 Jul 2019

I have been a Ting customer for about a year now. I was with Verizon and my bill now is half of what it was with Verizon. They are very helpful when you call them, and when you do call, a person answers the phone, there is no press "1" for this, press "2" for that.

They are very reasonable and I am glad I switched.


Posted by:

barry
25 Jul 2019

Some time ago I read your article on republic Wireless....I immediately switched from T mobile... which was costing me 100 per month for unlimited talk and text for 2 phones... to Republic Wireless which cost me 10 per month for phone #1 unlimited talk and Text and I got data via wifi only and 20 dollars for phone #2 talk text and data. Very Happy. I get no bill per se but do receive an email saying my CC is being charged. Only down side...not really...is no live person you can talk to. However, any issues I have had were solved almost immediately via there web site help section were people are standing by to respond to your questions. NICE!


Posted by:

Art F
25 Jul 2019

I'm a big Tello fan as well. I'm on their "pay as you go" plan, with zero monthly fee, 3 cents/min for phone, 1 cent per text, 2 cents per MB for data. I can make the data charge even less by using wifi in places where it's available. Since I don't use my cell phone that much, I've been averaging only a buck or two per month. Customer service has been great on the rare occasions when I've had a question for them. I couldn't be happier with them.


Posted by:

William
25 Jul 2019

I wonder why they chose that name. Ting is also an antifungal product for athlete's foot and jock itch.


Posted by:

Steve Morehead
25 Jul 2019

A few years ago you mentioned Ting as one alternative to high priced service. I've been with them ever since and with three lines my monthly charge is about $30.00. Needless to say I am quite happy.


Posted by:

db
25 Jul 2019

I am a happy Republic Wireless fan. My monthly bill for unlimited talk and text plus 5 gb data and fees is $23. You do not accrue data usage when near your own WIFI system, which for me is almost always.


Posted by:

Ahmad
25 Jul 2019

Some of the things that you've mentioned as amazing and innovative by Ting are the expected default status quo for all the mobile carriers in my part of the world.

No contracts, no early termination fees, almost no start-up fees, when using pre-paid plans, no monthly recurrent costs, only those of actual services used.


Posted by:

TheDoug
25 Jul 2019

I'm currently an AT&T customer, with 2 phones using an avg. of 2000 talk minutes, 2500 texts, and 5-6 GB data total for both. I ran the numbers using Ting's calculator, and came up with the same monthly price I'm paying AT&T now, but with AT&T that includes $18 of phone insurance and $3 tech support charges. So, Ting is more expensive for us than AT&T.


Posted by:

Daniel Wiener
25 Jul 2019

Our Sprint family plan only costs about $45 per month for each of our five lines. For that we get totally unlimited text and data (including premium data add-ins) and roaming and (domestic) long distance and cell-to-cell calls and night-time and weekend calls. The plan theoretically provides 1,500 anytime minutes (7am to 7pm on weekdays) combined for the five lines. That 1,500 limit was rarely a problem, but just recently Sprint quietly eliminated that limit (without advertising the fact).

I'm not a person who likes to carefully track our phone usage, so I much prefer the "unlimited" approach over Ting's scheme where fees vary with usage.

The caveat is that we have had this family plan for the past 15 years, and we're grandfathered into it. So it may not be available to other people.


Posted by:

Louise Smith
25 Jul 2019

Nowhere do you tell me what carrier they use. I do not always use my phone from a major metropolitan area and so far Verizon has had the best coverage by far. How can I find out about coverage???


Posted by:

Jo L Will
25 Jul 2019

"Only" a $6 per month line fee? With tello I only pay for what I use. That means with our limited usage, our tello service for BOTH our phones has run just over $6 per month for over two years now. Unless you're on the phone a lot, and/or too lazy to use wifi for data, any unlimited plan is wasting money big time.


Posted by:

Daniel Wiener
25 Jul 2019

Okay, now I feel like an idiot for my earlier post bragging about the Sprint family plan I've had for 15 years. I got to wondering if it really was better than the current Sprint plans. So I went to their on-line chat where I communicated with an extremely helpful and knowledgeable representative, and learned that I could actually get a superior plan which will end up saving our family about $75/month ($15 per phone).

So thank you, thank you, thank you, Bob, for posting this article and consequently goosing me out of my slothful inertia.


Posted by:

Cold City
25 Jul 2019

Does this Ting works in Canada too?


Posted by:

John
25 Jul 2019

I had Ting for many years. It was nice to save typically over $25/mo. vs. my previous Verizon service, and Ting's customer service was great. I reluctantly switched back to Verizon because I now sometimes need to use my cell phone, and Ting doesn't have coverage in the two places in two states where I need it. I was paying for Ting, but had to borrow my friend's phone when I needed to do anything at all with it. I had spent over a half hour trying to get a text message to send via Ting. No more.


Posted by:

MATTHEW
26 Jul 2019

I have been using Consumer Cellular for a couple of years now. For two lines and the amount we use it is $40 per month.


Posted by:

Lisa
26 Jul 2019

I've been using Ting for about 2 years now. They have great customer service and they have saved us about $130 per month on our phone bill. We use the internet minimally on our phones and we were tired of paying for service we weren't using. I highly recommend them!


Posted by:

Brian B
26 Jul 2019

@ Louise Smith

It's there in the article

(Ting uses the Sprint network for CDMA phones and the T-Mobile network for GSM phones.)


Posted by:

Russell Baldwin
26 Jul 2019

I have family members that are now using Twigby. we have 3 lines which have there own settings and its less than $50 a month, combined. You can set for data and how much, or no data and wifi only. Also can set amount for text and voice. Very easy and flexible and you can make adjustments up or down during your monthly cycle,; and NO contracts!
I am currently using straight talk service; its $35 + tax... Does not seem like such a good deal after finding Twigby. They use the Sprint network and have Verizon for backup. My service uses Verizon and where we live I am NOT impressed with the service. Sprint coverage for our area is so much better. At some point, I plan on switching my phone and service to Twigby also... BTW, I have a sister who has used consumer cellular for years and loves the service and the savings. Just my two cents for saving suggestions. Thanks Bob for the heads up. (Its why we ended up looking around for alternative service options and discovered Twigby.)


Posted by:

DAVE
26 Jul 2019

Kind of funny. I was out by the road yesterday and some people stopped by me and said they were lost. They showed me the cell phone and said that they have no service here at all. So after directing them to their destination they said they used Timg. I said I am sorry, and they agreed as they sped away. Saving money for no service in different areas sometimes just is not a good idea. We are heavy Spint, Verizon, ATT and US Cellular in this area. To each his own.


Posted by:

Cheryl
07 Aug 2019

We've used Ting for about 5 years now, been happy with it. A year ago we bought 2 identical new phones from Costco & transferred our numbers to those. But, we each got a different SIM card, one is GSM, one is CDMA. Since we're usually together when out of the area, at least one of us always has coverage.


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