Ring With Ting - Save on Your Mobile Phone Bill

Category: Mobile , Telephony

Mobile phone service plans (and those deliberately confusing monthly bills) can be maddening. You pay a certain amount for a bucket of minutes, text messages, and mobile data. But at the end of each month, you may see that you didn't use all you paid for. Or worse, you have to pay EXTRA for going over your allotment of minutes or data. Ting feels your pain, and has some options that can save you money on your mobile phone bill…

What is Ting?

Ting is on a mission to make your mobile phone plan make sense. You may have noticed that Verizon, AT&T and T-Mobile constantly roll out new service plans, each one more confusing than the last. But Ting is all about transparency and flexibility. You can roll your own contract-free service plan, choosing different amounts mobile data. (All Ting plans offer unlimited talk and texting.)

With the cheapest Flex Plan, each line added to your account costs $10/month, plus $5 per gigabyte of LTE/5G data. Data is shared across lines, so a family of four could pay $60 and share a 4 GB data pool. Or pay $80 and share 8GB of data.

The Set 5 Plan offers 5 GB of data for $25/month. Your example family of four would pay $100 and share 20GB of data. There’s also an Unlimited Plan (22GB of data for $45/month/line) and the Unlimited Pro Plan (35GB of data for $60/month/line). You can add as many lines as you want under an account but all lines must be active on the same plan at this time.

Ting's rate chart shows all the service plan options and details.

Ting Mobile Calling

No Math, No Contract.

You can estimate your monthly needs for each family member and see which plan works best. Or skip the math and just sign up yourself and any family members for the lowest-priced Flex Plan and pay just $5 for each extra gigabyte of data if needed. (AT&T charges $10 for extra gigs if you go over your data allotment. Verizon charges $15 per extra gigabyte.) Keep in mind data is shared between family members, and you can switch between plans at any time.

Ting requires no contract, and you can cancel service at any time. That's a breath of fresh air for anyone who's ever been in the vice-like grip of those multi-year cellular contracts that come with hefty early termination fees. Also, there are no start-up fees with Ting. They don't charge extra to activate or transfer your number over from another provider.

Ting isn't the only company that's doing innovative things in the mobile arena. See my related articles: Can You Fall in Love With a Phone Company? (Consumer Cellular), and Hello, Tello.

And how about some free stuff? Every Ting customer gets Voicemail, Call Forwarding, Caller ID, Three-way Calling, and Picture & Video Messaging. Not impressed? How about free number porting, tethering, and mobile hotspot capability? I know for sure that Verizon, Sprint, T-Mobile and AT&T don't offer all those things for free.

I also like Ting's approach to customer service. Ting says they hire people ("geeks", actually) who are already accustomed to solving problems for their friends and families. These reps are trained and empowered to solve problems without reading from a script. And for what it's worth, my rep spoke perfect English.

You can purchase a Ting-compatible handset, which can range from $99 for a basic smartphone to
$699 for the Google Pixel 5 or Samsung Galaxy S20, or or $1099 for an Apple iPhone 12 Pro Max. (Monthly payment plans are available) Or, you can bring your own device, if it's compatible with Ting's mobile carriers. Ting's phone campatibility page will help you determine if your existing phone will work with Ting, and you can also check Ting's network coverage in your area.

If your current mobile provider has an early termination fee (ETF), Ting will help with that too. They will refund 25% of your ETF, up to a maximum of $75 per device.

I can't guarantee that Ting would save everyone money in the long run. My gut reaction is that most people (or families) would benefit. For a small business, it seems like a slam dunk win. Check the rates page mentioned earlier here, and see if your personal, family or small business mobile phone bill looks better with Ting. At the very least, it's a unique step towards more transparent pricing of cellular services. Perhaps it will spur further movement in that direction.

Have you tried Ting, or are you curious about it? Post your comment or question below...

 
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Most recent comments on "Ring With Ting - Save on Your Mobile Phone Bill"

Posted by:

Steve Kohn
11 Dec 2020

I've been using Ting for about a half year, and love it. Does everything I ask it to, which admittedly isn't much. I don't carry my phone around with me, take it just when I'm in my car so my wife can reach me or should I need to call roadside assistance. (Neither has happened yet.) I also found excellent tech support at Ting. Unless my rates go up a lot, they're the last company I'll ever use.


Posted by:

Nicholas
11 Dec 2020

Thanks to a previous ABR article, I have been using Ting mobile for the last couple of years. Saves money, service is the same, such a deal!


Posted by:

Lucy
11 Dec 2020

We LOVE Ting. You recommended it a while ago Bob, and we are so happy we moved to them. We are in our second year with them.

We saved so much over our previous Verizon plan that we covered the cost of our new smartphones in ten months.

We too got excellent customer service when we had questions, they really are geeks who like to resolve issues.

I definitely agree with Bob, give it a try, if you don't save money, you can move on, no contract to pay off.


Posted by:

Rob
11 Dec 2020

I have been with Ting for several years now and am very happy with the service. I have had to switch SIM cards several times with them to get the best quality service, and they were very happy and patient to help me with it.
Once I called them saying that I had to go outside and stand in the rain to make a call, that service inside was poor. As it turned out, the closest cell had been destroyed in an accident.
A couple of days later, I received a box in the mail from Ting. It contained a blue Ting umbrella and Ting sunglasses. I called to ask why, and they said that they didn't want me getting wet while making calls in the rain and to look cool while doing it.

I like Ting a lot.


Posted by:

Louise F Smith
11 Dec 2020

Do you know what network Ting is using????

I have been using Total Wireless with very similar plan. Total Wireless uses Verizon network which is by far the most available and stable where I live.


Posted by:

Joel Hornstein
11 Dec 2020

Consumer Cellular has very competitive rates, the same bells and whistles and a U.S. based support staff, so you don't have to worry that they don't speak "perfect English."


Posted by:

pdsterling
11 Dec 2020

none of this means very much to me. I have a tracfone that costs me $7/month and their customer service is awful. thankfully, I never have to contact them :)


Posted by:

Ernest Lane
11 Dec 2020

How's the connection quality and how much of the U.S. does it cover? We have Verizon and it's really sketchy inside the house -- and I am in no way in the middle of nowhere.


Posted by:

Lucy
11 Dec 2020

Louise and Ernest

Go to Bob's link to Ting then click on "coverage" tab and input your zipcode.

Ting Mobile offers service on every network but AT&T so you can choose the best one for you.


Posted by:

Dave G
11 Dec 2020

Bob, one other aspect is what network they use. We travel extensively in our motor coach and it is important that we have a carrier that has great coverage, even if it is at a slightly higher price. There are many “other” carriers that wholesale capacity from the big carriers to save you on monthly costs. It would help to know how these other carriers get the signal.


Posted by:

Ken Cavin
11 Dec 2020

Low rates and good customer service do it for me. Last year I received an email from Ting that they couldn't process my bill. I went to my banking website and had plenty of money to pay the bill. I then went to Ting's site and tried to pay manually and it wouldn't work either. I then made sure all my info was correct and then called customer service. The young lady tried to take the payment and that didn't work either. At this point, I'm thinking that I will need to send them a check or money order for the bill, when the rep knocked my socks off my saying, "you know, I'm just gonna credit your account this month." I am VERY loyal to companies that place an importance on people rather than money.


Posted by:

Hugh Gautier
11 Dec 2020

My Verizon bill is $38.59 per month, Unlimited everything, Of course, there are a few caveats, senior citizen, and military retired, which lower the bill considerably.


Posted by:

Jim Rapp
12 Dec 2020

Ting sounds great, but I've been on Consumer Cellular for 2-3 years. They seem pretty even-steven so I'll stick where I am. Their customer service is US based and has wins JD Powers awards repeatedly.


Posted by:

Jay R
12 Dec 2020

Thanx to all of you that spoke highly of Consumer Cellular. I am about to make a change. Ting might provide some competition for my choice now. I just might go with Bob's recommendation. It could be the right Ting to do.


Posted by:

Mark Dzierson
13 Dec 2020

I used Ting for several years. They were okay but had some issues with phone reception and some price issues. Have used Pure Talk USA for the past 3 years and very satisfied. They are USA base and owned by veterans and use the ATT network. Customer service are all US based. Ting is Canadian based so nice to keep the business here.


Posted by:

Russell
13 Dec 2020

Have been using Twigby.,, They use the Sprint carrier primarily, though with them combined with T-Mobile, I don't know how that may or may not change our coverage. For the most part, they are like Ting in pricing, very competitive. For 4 lines, 2gig per line, etc. We spend around $100 per month. Overall, it's been a $$ saver, but I'm open to checking out Ting again, just to compare. With unlocked, paid for phones, it makes it way cheaper to have decent services. My sister has been using consumer cellular for a few years and loves it. Bob, thanks for the great saving reminder that we have cell options. I also say thanks to your readers who chime in there experiences as well. We have used this service over the last year or so and most of the time coverage is ok, even when we have traveled (pre-covid) from Utah to Arizona. Occasionally, no coverage, or voice only on verizon, but in some areas, even verizon had poor service... Just saying


Posted by:

Roger
19 Dec 2020

TING says that it will offer a $25 credit to anyone who gets a referral from Bob. (Bob also gets a reward from TING.) Bob, if you're reading this, would you be willing to send me a referral so that I can send it to TING?


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