AOL for Free?

Category: General

"I read somewhere that AOL is going to stop charging for their Internet service and make AOL access free. Is that true, and if so, are there any gotchas I should now about?"


free aol account

AOL Wants to Be Free

Yes, it true... AOL access is now free. But I have clarify up front that "AOL access" does not mean "Internet access". If you already have an Internet connection (dialup, cable, DSL, or fiber) then you can now access all of the services that AOL offers for free. So if you've been paying for AOL and recently have switched to a broadband connection at home, you can stop paying for your AOL account.

Really. Just go to Keyword: Change Plan on AOL and click the Free button. No strings attached, no "customer retention specialists" to talk with. Nothing to install or download. Anyone with a connection to the Internet can get a free AOL account. If you cancelled your AOL account in the last few years in favor of broadband, you can even get your AOL screen name back.

"Let Me Make This Perfectly Clear"

With all due respect to Richard M. Nixon, let me reiterate this important point. Free AOL is only for people with some OTHER means of accessing the Internet. If you have AOL and a high-speed connection through some other provider, you can "go free" and pay nothing for AOL. But if you need the dial-up connection from AOL, you can still save a chunk of change. Switch your plan from the standard $25.90 a month to the $9.95 a month plan, and you can continue as usual.

You do have to take some action, though. AOL won't make the change to the Free or $9.95 plan for you. If you do nothing, AOL will be very happy to continue billing you for $25.90 a month forever.

What Does a Free AOL Account Offer?

First and foremost, an AOL account offers free web-based email on AOL.COM. I prefer web-based email over traditional email software, because I can access my email from anywhere in the world, as long as I have an Internet connection. With a typical email client such as Outlook or Thunderbird, your email is tied to one computer. I love being able to access my email from a friend's house, a hotel room, a cafe, or my car.

Here are some of the other services you can get with a free AOL account.

  • Online Storage
  • Xdrive is like a personal hard drive on the Internet, accessible from ANY computer. You get 5 GB of free online storage, and software for
    Windows that makes it easy to just copy files to and from your Xdrive. Stash music, photos, videos, or whatever you like on your Xdrive. And don't tell... you can use a different screen name and get another 5 Gb of storage.

  • AOLVideo.com
  • AOL's answer to YouTube is billed as the best all-around video portal. In addition to user-created videos, you can search through millions of pieces of video, buy and download full-length movies from most major studios, or watch re-runs of classic TV shows.

  • AOLRadio
  • Listen to your favorite music online, including XM Satellite Radio stations. Over 200 streaming internet radio stations, from Classical to Country, Hip-Hop to Alternative, Pop to Rock.

  • AIM Phoneline
  • AIM Phoneline gives you incoming calls with voicemail, integrated with your AIM buddylist. Get your "AIM digits" to give out as a no-hassle phone number to marketers, people you meet at social functions, etc. It's a free, local telephone number that comes with voicemail, delivered right to your email inbox. When you're online, it lets you screen and answer calls, using your PC microphone and speakers.

  • AIM Pro
  • Secure instant messaging and tight integration with Outlook contact management. Also gives extra collaborative functions for business users
    that the regular AIM doesn't provide. It's worth a look if you IM at work.

  • Security Tools
  • The AOL Safety and Security Center includes comprehensive anti-virus protection to protect computer and your e-mail. You also get spyware protection, as well as a firewall.

Granted, you can get many of these services elsewhere on the Web. But integration can be nice, and I applaud AOL for making the move to offer their services for free. It's especially good news for the many AOL users that have been paying a premium price to access AOL, on top of paying for high-speed Internet service. To get your free AOL account, go to http://free.aol.com/thenewaol/plan_choice.adp then click the "High-speed Users" tab.

Got comments about AOL or the move to the Free model? Post your thoughts below...




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Posted by Bob Rankin on September 20, 2006 07:21 PM


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Most recent comments on "AOL for Free?"

(See all 64 comments for this article.)

Posted by:
ernie
03 Apr 2009

If i go to free aol will I loose my favorites and the ability to access them for bill pay etc.

EDITOR'S NOTE: No, you won't.


Posted by:
ernie
03 Apr 2009

Help!
What is going on? I keep trying to get to billing site but all I see is an add to upgrade Internet Explorer. I typed in change billing and I keep getting sent back to the Upgrade site! ?????

EDITOR'S NOTE: Did you try going to http://free.aol.com/thenewaol/plan_choice.adp ?


Posted by:
Bob
07 Apr 2009

I have been an AOL subscriber (paying customer) for years. I am so afraid of losing all the files I have created using "Saved on AOL", my address book, or my favorite places.
Besides the price, what changes will I see if I switch to free? If after I switch to free and I notice something missing or something I can't access anymore, will I be able to go back to the paying plan and get back any missing files from before?
By the way, thanks for providing this info on AOL. Very helpful.

EDITOR'S NOTE: You should not loose anything. You can continue to use the AOL software, and you will retain your screen names and passwords. But just to be safe, doesn't AOL let you save copies of stuff in your own computer?


Posted by:
John
07 Apr 2009

I am on free AOL through a DSL provider. I recently found that my outgoing emails have an advertisng line about free credit checks at the bottom. I don't know it this is AOL's doing or mine, but I want it stopped. Any insight or help to remove this intrusive advertisement would be appreciated.

EDITOR'S NOTE: It's probably a condition of using the free AOL service. If so, there's no way to get rid of it.


Posted by:
Aces
08 Apr 2009

I ahve broadband and am considering the Free AOL. I saw a short blurp... can no longer remember where... that I will need to open my high speed provider before I access my AOL account. That means taking AOL out of my Start Menu. How do I do this?

EDITOR'S NOTE: With any high-speed connection I've ever had (DSL, Cable, FIOS) you don't have to do anything to get connected. It just happens as part of the startup processing. I have one computer in my home with the free AOL service, and I don't do anything different.


Posted by:
Nikki
26 Apr 2009

How long has the AOL been free if you have another connection like Verizon high speed internet? I have had it for 3 years..but liked AOL's toolbar...etc, so I kept it and paid the 25.90 a month....I guess I threw a lot of money away, and didn't know it.

EDITOR'S NOTE: The free AOL service has been around since mid-2006.


Posted by:
nurs
30 Apr 2009

I have had a free AOL email account for some time. I just recently bought a new Imac and am unable to get my account transferred to my new imac from my emac with all my addresses intact. I have not been able to find any help from your web site or your FAQ. Please could someone help me get this transferred with all my info. I need help desperately and would appreciate an email from AOL or anyone who can help.


Posted by:
Kitty
04 May 2009

I have been using the free AOL for a couple years now. No problem. Today I received a notice from AOL. Said that my account is almost expired and it needs all credit card info updated or I will lose my account. What is this?? Never got one before. Since I'm using free AOL I don't need to give them any information to pay with credit card. Any suggestion on what I should do. Thank you for any help you may offer.


Posted by:
val
08 Jun 2009

ok used this for 12 years paying 24.00 a month if i go to free will i staill have all my informaion filing caninet etc and sign on screeen please help.

EDITOR'S NOTE: Yaes.


Posted by:
Ken
29 Jun 2009

I just recently switched from AOL Dial Up to free AOL e-mail. (Just got Verizon FiOS internet) My account will actually switch offically in a few days. AOL sent me confirmation and gave me a link on how to make the switch called "step by step instructions" but when I click on it I get an error message. Is there another way to make the transformation without calling them? Because sometimes when you talk to them they try to sell you another plan. Just curious. Thanks!

EDITOR'S NOTE: Did you try the link I gave in the article?


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