Doctor Bob's Tech Support House Call - Comments Page 2

I have also helped people with computer issues at home. I'm a believer in the 80 - 20 rule. In this case, 80% of computer users that I encounter never shut down or restart their computer. They merely close their laptop or walk away from their desktop and let it go to sleep. The first thing I do upon sitting down at their computer is restart their machine. Or even better have them do it themselves to learn how. And 80% of the time they've solved their own problem.