Will Ting Save You Money on Mobile?
Mobile phone plans (and those confusing monthly bills) can be maddening. You pay a certain amount for a bucket of minutes, text messages, and mobile data. But at the end of each month, you may see that you didn't use all you paid for. Or worse, you have to pay EXTRA for going over your allotments. Ting feels your pain, and has a solution that can save you money on your mobile phone bill...
What is Ting?
Ting is on a mission to make your mobile phone plan make sense. You may have noticed that Verizon, AT&T, Sprint and T-Mobile have each rolled out several new plans in the past year, each one more confusing than the last. But Ting is all about transparency and flexibility. You can roll your own service plan, choosing different amounts of monthly voice minutes, text messages, and data from six tiers (XS, S, M, L, XL, and XL+).
Kinda makes you wonder why they don't also sell t-shirts. But anyway... you can even choose "zero" if you don't want to use your device for one type of service. Each phone added to your account costs a base price of $6/month, so you can customize a family plan or a multiple-device service plan.
It might seem complicated, but Ting's rate chart that shows how simple this roll-your-own service plan is. There's even a calculator where you can plug in up to a year of your current usage and costs to see how much you would save with Ting.
If you exceed your chosen allotment in any category, you are automatically bumped up to the next higher plan. For example, if you are paying $9 for 500 voice minutes and use between 501 and 1000, your next bill for voice minutes will be $18. If you exceed the "XL+" allotment, you pay a unit price per minute, message, or megabyte for the overage.
But don't worry... this automatic adjustment works in reverse, too. If your actual usage falls into a lower-priced bracket, your next bill will reflect the lower price in the form of a credit. Just try to find another phone company that will proactively lower you bill! Ting doesn't perfectly match your usage to your bill, but it comes closer than other bucket-based pricing plans.
No Math, No Contract.
There really isn't any need to estimate your monthly needs for each type of service. Just sign up for the lowest-priced plans and let your actual usage determine your bill. Ting requires no contract, and you can cancel service at any time. That's a breath of fresh air for anyone who's ever been in the vice-like grip of those multi-year cellular contracts that come with hefty early termination fees.
And how about some free stuff? Every Ting customer gets Voicemail, Call Forwarding, Caller ID, Three-way Calling, and Picture & Video Messaging. Not impressed? How about free number porting, tethering, and mobile hotspot capability? I know for sure that Verizon and AT&T don't offer those things for free.
I also like Ting's approach to customer service. When you call, you have the option to wait on hold until someone at Ting picks up, or you can press "1" and they'll call you back as soon as a rep is available. I called on a Monday at 9AM and got a rep on the first ring. And for what it's worth, he spoke perfect English. Ting says they hire people ("geeks", actually) who are already accustomed to solving problems for their friends and families. These reps are trained and empowered to solve problems without reading from a script.
You can purchase a Ting-compatible handset, which can range from $49 for a simple feature phone to $724 for a Galaxy S8 or $949 for an iPhone 8 Plus smartphone. Or, you can bring your own device, if it's unlocked and compatible with Ting's mobile carriers. (Ting uses the Sprint network for CDMA phones and the T-Mobile network for GSM phones.) Ting's BYOD page will help you determine if your existing phone will work with Ting, gives tips for buying one from a third-party seller, and will show you Ting's network coverage in your area.
If your current mobile provider has an early termination fee (ETF), Ting will help with that too. They will refund 25% of your ETF, up to a maximum of $75 per device.
I can't guarantee that Ting would save everyone money in the long run. My gut reaction is that people (or families) who use at least several hundred minutes a month would benefit. For a small business, it seems like a slam dunk win. Try the savings calculator mentioned earlier here, and see if your personal, family or small business mobile phone bill looks better with Ting. At the very least, it's a unique step towards true metered pricing of cellular services. Perhaps it will spur further movement in that direction.
Have you tried Ting, or are you curious about it? Post your comment or question below...
This article was posted by Bob Rankin on 16 Oct 2017
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Article information: AskBobRankin -- Will Ting Save You Money on Mobile? (Posted: 16 Oct 2017)
Copyright © 2005 - Bob Rankin - All Rights Reserved