Can My Boss See What I Do Online?
"Like most people, I do a little personal web browsing at work. But I'm wondering... Can my boss see what websites I visit?" |
Is Your Employer Monitoring Your Online Activities?
Would you like to know if your boss is aware that you're shopping, playing games or chatting online instead of handling the mass of paperwork in your inbox? That depends on your boss. There are several ways The Man can look over your digital shoulder, and some things that you can do to safeguard yourself.
A CNET study done in 2006 claimed that workers spent 20.4 percent of their time online for personal use or entertainment. Even more surprising, 13 percent were said to use the Internet for dating, gambling and pornographic sites while at work. I would guess the numbers have only gone up in the past few years, with the exploding popularity of Facebook and other social media. That translates into a lot of unproductive hours in the work day, and is a powerful motivator for your employer to crack down on Internet use that's not work-related.
My suggestion is to assume that your employer can see EVERYTHING you do online while at work -- because they probably can.
And that doesn't mean your privacy is being violated. Most employers require staff to agree to an Acceptable Use Policy, which spells out how/when you will be allowed to use the Internet and other computing resources that are owned by the company. Any business with a decent IT staff can easily monitor the activity on the company network. There are even special software packages that your employer can use to keep track of all Internet activity, even if employees are traveling or working at home. This software can send a report on all visited web sites as well as outbound and inbound communication, such as email and instant messaging.
Don't assume your office email is safe from prying eyes, either. It's trivial for your employer to scan all emails for certain keywords to make sure that company secrets are not being shared with outsides.
How Much is Too Much?
Most bosses understand that life is hectic, and won't mind if you check your email once in a while, or do a little online shopping on your lunch break. But if you spend your entire work day Twittering, it would be a very good idea to never mention that your hate your job, or even jokingly threaten the boss with bodily harm. That could turn a bad hair day into a frogmarch to the parking lot, with a security escort.
If your boss can figure out your Twitter username, it would be trivial for him or her to "follow" you and see what's on your mind, besides work. And for the same reasons, if you're hanging out on Facebook instead of doing data entry, you'd better make sure the boss is not your "friend" on Facebook. Even if you're socializing via your home computer, remember that social media can be very public. I remember reading last year about an employee named Kyle Doyle who decided to play hooky from work by claiming he was sick after a fun night out. He posted that on Facebook and was caught. Idea: Make sure your privacy settings only allow friends to view your profile and postings. Better idea: Don't skip work and brag about it on Facebook.
Of course it's tempting to do certain types of online activity at work, because typically you have a very fast connection to the Internet. Someone asked me the other day if his boss could detect the fact that he was using Limewire to download gigabytes of music files at work. The answer is YES. The presence of the Limewire program on his hard drive, as well as the music files, would be a giveaway. But this would also create a noticeable drag on the company network, which could impact the ability of co-workers to do real work. Downloading from file sharing (P2P) sites at work can also expose your employer to viruses and spyware that are able to spread on the company network and wreak untold havoc.
Surfing at Work
Obviously, if you just cannot resist the urge to surf the web while at work, here are some simple precautions:
- Moderate your usage to a few minutes a day.
- Never venture into "adult" territory online.
- Use your personal email account for personal stuff, and your work email for all business related matters.
- Use a tool like Logmein for remote access to your home computer while at work.
None of these things is foolproof, since every keystroke can potentially be monitored. Even clearing out your web browser's history and temporary files may give you a false sense of security. If your employer is really sneaky, they can use video cameras to monitor you. Cameras can be hidden in bookshelves, air vents and other places. If you flagrantly violate your company's Internet usage policy, my advice is to assume you WILL be caught. Is it worth putting your job in danger?
Got something to say about Internet use in the workplace or employee monitoring? Post your comments and questions below...
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Posted by Bob Rankin on September 21, 2009 09:05 PM
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Most recent comments on "Can My Boss See What I Do Online?"
(See all 11 comments for this article.)Posted by:
Joe M
23 Sep 2009
Good tips, but it goes even further. I work for a public school district, and we use monitoring software that allows authorized staff to watch what users are doing in realtime. It's used primarily to make sure students are keeping off "bad" sites, as we don't block anything but Myspace. The idea is that kids are taught what the rules are and to "trust but verify." It's impossible to block everything, so why bother.
Same applies to businesses. Internet activity is logged and monitored. Email is backed up and can be retrieved at a moments notice. Even if you RDC or use logmein, that activity can be easily viewed on an admin console.
Nowaday, big brother (that's me) IS watching, via security cameras, monitoring software and other tools!
Posted by:
toadfacedfrump
23 Sep 2009
I agree completely with your last four points and final thoughts, but just a caution on some of the things you mentioned earlier. If your employer allows you to check personal e-mail (mine does not), and even with the company e-mail system, don't be stupid and open attachments or click links that could cause havoc, or supply information/passwords to anyone. Many people did just that when our 'IT department' supposedly sent an e-mail asking for updated information/passwords as well as the old/previous passwords. Many people fell for it and now our IT is having to try and clean up a big mess.
As Mr. Rankin said, many companies have a policy stating misuse of the Internet is justifiable means for immediate termination (my employer does). Very understandable to me, because other than the occasional CNN or weather.com (if events/severe weather are brewing), what do you need to know at work that can't wait? And to actually buy Online during company time and company Internet resources is just stupid, why bite the hand that feeds you? And Facebook? That is a joke I hope disappears very soon; your life is not that interesting, trust me because mine certainly is not.
Everywhere we go is logged and audited, and rightfully so. I would never think of losing my job over the Internet because I can do those things when I get home. Besides, I work for a great company that not only lets us bring laptops, but even air cards so we can, during lunch, breaks or down time of course, surf the Internet on our own dime/plan. That is a thought for the Limewire 'person' you mentioned (had to censor myself as I wanted to call this human what they really are!). That person has opened not only himself up to lawsuit, but his employer as well I'd imagine. No gratitude at having a job in this horrible economy it appears. Wow.
Posted by:
TanMan
24 Sep 2009
If your network admin is any good at all (I am), all your network traffic is monitored, internet and intranet. Everything you do on the network is seen and logged, as well as the user and machine it was done on. Then we use programs that aggregate all this data and flag any suspicious activity. This is all done without anything being installed on the user workstation - no keyloggers, no tracking software, nothing.
Anything of concern that pops up is turned over to the manager of that department. The manager is then responsible for any follow up deemed necessary.
So anything you do on your company's network is most likely being monitored. Make sure you understand this before you try to do something you should be doing at home.
TanMan
Posted by:
Steven Zwillick
24 Sep 2009
I agree with TanMan.
I hear the other VALID points and while I do agree with them in principle, I feel that they only portray or possibly even are looking from a negative perspective.
Here is a partial list of positive reasons for using the net:
A resource to gather and validate information.
To find and work with others
To request and respond to proposals
To gather feedback from customers and vendors
To purchase or sell new or used equipment
To identify new customers, products or services
To find and acquire new skills
skills.
Posted by:
Mike
24 Sep 2009
As an employee and not an IT person, I agree with the points of the article. I particularly warn my coworkers to use web email and not work email for personal stuff. However, I wonder about the statistics.
For instance, is reading this article on company time considered "personal" surfing? If so, why? What is considered "personal surfing?" That can be real grey.
Facebook can be considered non-work-related, except that my organization has several fan pages on Facebook and I administer them, on work time. (sorry, toadfacedfrump, but there's surprising value in social networking for businesses)
My organization doesn't send me for training, so most of my skill set is either acquired by trying new things or researching online how to do them. This might even include downloading software to test. (legally but violates most IT departments' rules)
In today's American work environment, we're seeing a greater expectation of working longer and harder for less money. (Americans work more hours than any other advanced nation, but salary averages have decreased) Companies spend an average of $5000 to recruit a skilled worker. The boss probably isn't aware of that figure, but I bet HR is. If the boss wants to keep skilled workers, s/he's going to need to be a bit lenient, at least during lunch hours or breaks.
Posted by:
newzjunque
25 Sep 2009
On a small scale it is easy to see how this can be done.
I use Network Magic from Cisco. If you own a router from them (Linksys) - there is a free version. The paid-for version can e-mail you w/a report of all websites visited by all on network (those linked to your computer). It can also allow the password protected administrator to control when or if they can be online.
I consider this almost malware-like as once it is enabled it cannot be disabled. I had to close my account and rereg as a new user and change the options in order to rid my system of this feature.
It could be useful to parents wanting to 'monitor' online behavior of children - however my teens would have burned me @ the stake were I to have done this.
Other purposes and implications are quite clear...
Posted by:
yokel
25 Sep 2009
Can't you just use linux on a flash drive? Also employers I've worked for realise employees aren't automatons so allow certain pesonal leeway during lunch breaks, pre work and after work, as long as you're not breaking the law.
Posted by:
myming
25 Sep 2009
on a "personal" level - if you're using ie7 there is a STAR in the upper left-hand corner that records what sites you've visited = HISTORY.
on a "buisness level" - i worked for the federal government and all our computers were logged on to the main frame out of san francisco.
if your employment level was "supervisor" or above you could log in and see EXACTLY where/when your employee left the main frame AND the sites that were visited.
i understand both sides of the situation.
it is almost impossible to get through their filters unless you knew an it tech or could hack
through, but, of course, if you started hacking an alarm was set-off and you got hauled in and you kissed your position "goodbye" !!!
Posted by:
exssnrg
01 Oct 2009
It doesn't matter if you use a flash drive, employers can see the network traffic. The only real way around this is to use your home pc from work. (the logmein idea). Some employers block this kind of traffic also.
Bottom line, if you aren't working during your work day, then you need to ask yourself if its worth losing your job over.
Posted by:
Lulienne
16 Nov 2009
Can email or chatting from an iPhone, Blackberry, or other wireless device be monitored at work?
EDITOR'S NOTE: If you're connecting via the cellphone signal. then no. If you tap into a local wireless network (wifi) then yes. Of course if you work for the FBI, CIA or NSA, then all bets are off. :-)