Can Roku Replace Cable TV? - Comments Page 3

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Posted by:

Gwen
13 Nov 2011

I have had my Roku player for two years and have been exceptionally happy with it. One caveat, however, is Roku's customer service practices.

Like many other businesses, Roku's customer service call center is in India. I was sent a wrong part for an entirely different product after ordering an additional power cord for my Roku player. I spent more than four hours over the phone battling them all the way to their top guy with no satisfaction and no information for stateside help. The top man told me that he did not have a U.S. number for Roku.

Eventually, I was able to locate Roku's warehouse in CA on my own and found a sympathetic ear who made the situation right. Don't necessarily expect a positive outcome, however, with Roku's customer service if they are still using foreign outsourced customer service.

Posted by:

Sigrid Egan
07 Feb 2012

We bought the ROKU box for $ 79,05 and have been trying it out. We get the important channels we always watch + more BUT, we are wondering if any of the cable news channels can be watched LIVE. We have to find a solution to our $ 95 just Cox Cable TV for 2 sets.

Thank you!
Sigrid in Scottsdale

Posted by:

Sigrid Egan
07 Feb 2012

I have another question:

How does TIVO compare with ROKU? Do they both do the same thing?

Thanks again

Posted by:

Whitney Keen
02 Mar 2012

We have a Roku setup along with Dish Network and a projector, so that we can project the images on a 4 x 6 foot roll up screen in our living room. We have not replaced cable, we have replaced having a TV set. It's fabulous. When we watch movies via Betflix, it's like being in a movie theater, except more comfortable. Our Roku system is hard wired to a computer in another room (wires through the floor to the basement and back up, so they are invisible.)
When the screen is not used, it rolls up behind a valence over a picture window and is invisible.

Posted by:

Brian
09 Mar 2012

I've had the old (I believe it's) Roku HD for perhaps a few years now, and I love it. It was/is incredibly easy to set up and use, and in some ways, it's even better than the Roku 2. It offers up to 1080P; HTML, composite, and component outputs; optical connection; but is about the size of two paperback books. Still, it can easily be moved from one TV to another, they can be older TVs or newer TVs. I can take it on vacation and, where they have an Internet connection, watch Netflix or other streaming via the Roku box, provided I remember the remote (I forgot it once). The remote is smaller than the Roku 2's, so I lose track of it often, and it does not offer subtitles or games. On the other hand, one doesn't have to pay an extra $10 for cables to attach to non-HTML TVs, which you do from the Roku 2, which many of us have and which all places I've vacationed to have.
I haven't replaced cable yet, but have entered the "moderately thinking" phase, and am moderately following the developments of Amazon and other Netflix competitors (Amazon is available on the Roku and works great), and I've read about the old-fashioned HDTV antennae for receiving the "basic" channels. I agree with Gwen re: Roku's customer service: it's dismal, they speak a different language, and they're slow. Fortunately, I've only used it for product inquiry questions, and it cost them due to their sale being over before they got back to me!

Posted by:

Joe Marrazzo
09 Mar 2012

Ive been using Roku for the last 6 months, fantastic is all I can say. It dose a lot of thing that are not mention. It has a underground following, just google add-in's for Roku. There are several programs that run on your home computer Playon being one of them, it has plugins that allow you to watch live streaming content from several sources and yes I have 4 Roku's and have dropped to basic cable.

Posted by:

Lorna
14 Mar 2012

Just got a Roku and it works well with our old TV with the exception of a background humming noise. Strangely, it gives the same noise with a newer model TV. Is there anything I can do to eliminate the noise?

Posted by:

Judi
24 Jul 2012

we think Roku is "great" anything is better than the garbage programming cables offer...they just refuse to do better.without gouging everyone..the only con I can see about roku and it's not roku itself, but the programming in a lot of the channels is really gross...not a lot of choice with some...but if you look you can find good stuff, but today everyone is "too busy"..their loss......:)

Posted by:

Lester Hinton
22 Sep 2012

I do have a Roku 2 and I enjoyed it, I wish it had some more 24/7 networks. a lot is old movies and podcasts, but it has a lot of variety and looks like they are constantly improving. I know its hard to get programming, when cable is owns most of the big networks and Hollywood controls the rest. I would recommend it. I have enjoyed Angry Birds that came with it and bought the rest of its games.

Posted by:

Dale Trester
25 Sep 2012

I current have Netflix and Hulu Plus streaming thru my Wii console. If I get Roku, will I be able to transfer those accounts from the Wii so that I can free up the Wii for gaming?

EDITOR'S NOTE: I don't know if transfer is the right word, but yes, you can use both of those through Roku.

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