AOL for Free? - Comments Page 2

I cannot edit or delete or create screen names since changing to free plan...actually I could at first but about a week ago the feature isnt there for free...it jus says..error sorry not available..so my brother changed back to 9.95 and voila..he can now create and delete names again...HMMMM

So, I am going to have to opt for the 9.95 service, to make all the changes in screen names? Is it legal for Aol to dupe people that way? We were all told free AOL would keep our screen names and choice of 6 others as it was when we paid.. what's to stop me from canceling and going back to free after I do what I need..? It's prob going to come to that.. no problem, Aol screws.. Aol gets screwed back I guess..

You know, I have been a member of AOL since 1998, a paying one till 2006 and, everytime I had a technical problem with AOL, I would call to ask for help. Just about everytime I would call, I would get hold of a tech that was from a forgien country that spoke very influent english and, with me being practicly computer inept, frustrated me to the point to where I did become nasty with those techs (and, it was not one sided there either). After some time of dealing with aol or, trying to understand the techs, I stopped calling for their assistance, I would work with it till I figure the problem out myself or, have my son do it for me. No though, I am a free aol customer and, as others have complained here about not being able to delete/create a new screen name, I too am having that problem. It says on there you are allowed 7 screen names to one account so, maybe it is that AOL has misled us once again.............BIG SURPRISE!!

I too was an AOL paying user for many years. I have now switched to earthlink, but do have a free account with AOL. For over two weeks, however, I cannot get onto AOL due to a "Server Busy" reply every time I attempt to log on. I do have many important contacts in my address book on AOL and have not been able to access them. Can anyone assist me? Of course, since I do not pay for AOL, they won't assist me.

EDITOR'S NOTE: Use the web-based email interface instead of logging into the AOL client software: http://webmail.aol.com

I also have been trying to delete my screen names this morning as I want to totally close out my AOL account. After trying several times with no success...I called AOL...it appears it will cost me 9.95 to delete my screen names...so I guess I have to have aol for one month so I can delete my names....THANK YOU AOL FOR THIS FREE SERVICE YOU ADVERTISED ABOUT ON TV FOR MONTHS...HONESTY DOES NOT MEAN ANYTHING TO YOU DOES IT...AOL SHAME ON YOU!!! I SHOULD NOT HAVE TO PAY 9.95 to CLOSE MY ACCOUNT!!!!

EDITOR'S NOTE: Why not just stop using it? How does deleting the screen names help?

I recently acquired internet connection via DSL. Previously I had been connecting via AOL dialup. Last night I went into my AOL account and changed my plan to Free. My family had three email addresses that we setup and were using with the dialup service. Will we be able to go to www.aol.com and continue to use the email addresses the same as when I was paying for AOL service? Will we still have our address books, favorites, etc? Is there any thing additional I need to do to retain and use the email addresses?

EDITOR'S NOTE: Everything should work the same, your email addresses will remain. You can even continue to use the AOL software to access your email if you like.

I can't believe that i can't tALK TO A PERSON WHEN I CALL AOL. I am having problems with my password and can't get any help. They can't find my account threw my phone number or zip code. What am i suppose to do. I haven't been able to get my e-mails for weeks.

A friend would like to delete her free aol acccount. Can you explain to me on how she can do this? Thank you for your time in advance and I think AOL is doing a great job, I have had AOL for a long time and have always received the help I needed when calling or using the tech's online.

EDITOR'S NOTE: Then why not contact them and ask? What would be the practical difference between deleting her account and just not using it any more?

Has anyone had a problem with getting everyone on an account online at the same time? We have dsl and free aol with 6 screen names, but only 2 of us can get on at the same time. If a third family member tries to get on they just hear "goodbye". Can't find anything about this in aol's help categories. Any ideas?

We have been living overseas, for bout 4 yrs. now, and from Cali. We are with the government, working, and finally getting outta here, to go back home,,,,!!!! YES WHAHOOOO,,,

I kept or got AOL.COM, for the IM, Chatting so I could chat with my parents, and some of my other family,,,,ok, but mostly use Yahoo.com, anyways, I have heard how hard it is, to get your Acct. streight, just to stop them from taking out or off your credit card,,,sooooo what is your, advice, just keep it, like it is, or?

EDITOR'S NOTE: If you don't need AOL for access to the Internet, go with the free!

I've had AOL for years...have always paid $25.90 per month. My question is this...I see numerous AOL customers violating TOS...I know for a fact they have been reported numerous times...and voila!!!! here they sit online again the next day. I've had ONE TOS in six years and was told if I get another one they will term my account. Doesn't seem fair to be paying for a service that allows this kind of behavior.

EDITOR'S NOTE: The truth is that no company wants to terminate your account, as long as you are paying them. But (unless you are a dialup customer) why are you paying them?

Master screen name is XXXXXX Wife's screen name under the master is YYYYYY. The account is free-AOL. Due to our divorce we want to retain our own screen names but "disconnect" them from each other with them both remaining free. Also, we want each to become a new master name with the ability to add additional screen names below it. Can this be done ?

EDITOR'S NOTE: I've been through this... your ex-wife will have to cancel her screen name, then sign up for a new account with that same name. It's dicey because there's a period of time before the screen name is released. I'm not sure how long you have to wait...

I have used AOL for a long time and now I want to switch to free AOL. I have (as I understand it), one master account and 3 additional screen names. How do I switch all 4 (master + 3) to free? Do I just change the master, or do I have to do all of them? If so do I have to do the 3 other names first and then the master?

EDITOR'S NOTE: You just change the Master account and the others will follow.

free Aol. Can't delete aol browser history. Settings gives an error message "we're sorry the information you requested is temporarily unavailable. Try again latter" Any ideas?

I have one of those free aol web based e-mail accounts. I want to be able to delete the account. But can't find away or any ideas on how to do it. Just not using it isn't an option. Any ideas?

AOL can keep their so called 'Free' offer and stick it where the sun don't shine. They ganked me for enough money and at the time didn't even offer any virus protection meanwhile their service was slow and one would have to go through excruciating long waiting periods for many downloads and now they're trying to get new suckers to piggyback onto their service again with a cheesy offer. Not even if they were fully free on their own as i'd rather pay someone else and get better service to boot. NUFF SAID.

I had Aol dialup for a few years, then I got DSL and kept Aol for free for my e-mail. I am having a problem, when I receive an e-mail with pictures and try to forward the pictures don't forward.

I have a question...after a separation with my husband, can I still keep my AOL accounts/screennames? And he keep his one screenname? I am now on broadband and paying a minimal amount for AOL, which I don't mind, as long as I can keep my Screennames, favs and email.

EDITOR'S NOTE: Yes, you can both keep your accounts. However, you should be aware that the owner of the master (primary) screen name has control over the others, including the ability to change passwords and remove screen names from the account. Long-term, it would be best to split it into two separate accounts.

I am considering free AOL. I have had 3 hour mazimum for $5 per month (being raised to $10). I have several screen names and web sites with them. Can I continue the websites?

EDITOR'S NOTE: You mean sites hosted on AOL? I'd think YES, if you can currently update your site through a web interface.

In your reply to the divorcing couple above, you wrote:

>>> your ex-wife will have to cancel her screen name, then sign up for a new account with that same name. It's dicey because there's a period of time before the screen name is released. I'm not sure how long you have to wait

This answer is wrong. Although AOL claims that unused screen names become free after 6 months or so, they really don't. I have a friend who's been off AOL for 10 years and her old screen name is still unavailable.

I think in a case like this, one person is out of luck and if they want to have an account separate from their ex-spouses, they'll have to abandon their old screen name.

EDITOR'S NOTE: You may be right. But there may also be a difference between abandoned (unused) screen names and ones that are explicitly cancelled.