Free Phone Calls With Ooma? - Comments Page 2

Category: Telephony




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Posted by:

Alex
29 Oct 2012

Been using Ooma for over a year. Previously used Vonage. No comparison! Oooma does a much better job. Absolutely no complaints, except for the Ooma handset. Very poorly designed compared to my Uniden handsets. Love that 3.50 per month telephone bill, though.

Posted by:

Phil Reed
29 Oct 2012

I've been using Ooma for about 18 months now after reading about it in Consumer Reports. Before that I had tried Magic Jack in an attempt to get away from paying for my Verizon home phone with all the taxes - about $37 a month. MJ was a disaster and thus I returned the unit for a refund.

Before buying my Ooma unit at Costco at a substantial discount at the time, I had to make sure Ooma would work with Google Voice. The Web site said it would & it does.

I got their TP handset from Ooma for free since it was offered at the time I signed up for the service. This allows me to use the Premier service as mentioned with the many features described above, but I mainly like the second phone line & conferencing capability. I was also able to sign up for the Premier Service at the same time for $99 limited time offer for a year of service.

What I couldn't get to work was my fax machine working over the Internet through Ooma. I worked it for many hours, finally bought a replacement All-In-One printer/scanner/copier/fax machine that was advertised to work on digital lines. Still couldn't work it out to get a fax to work, so I gave up.

I did have to go to cellular service for my home security alarm system, since the device the company installed to work over the Internet kept failing to connect with the remote station through the VoIP. But that's probably best in that any buglar can find your point of entry for your landline system to your home and cut it, thus preventing those emergency calls going to your Central monitoring station.

Ooma will pay for itself after so many months depending on the taxes you pay each month (mine is $4.50 right now). And it's a great system. I don't understand why someone would pay the $25/mo. for Vonage, especially after all the gripes one can read about for the system and their horrible customer service.

Posted by:

Florida Surfer
29 Oct 2012

I've been an Ooma customer for over 2 years. When using it over cable IP, there were a few (very few) calls with voice distortion. Had calls dropped twice.

About 6 months ago I changed to Verizon FIOS. It more than doubled my net connection speed. Since then, Ooma calls have been uniformly excellent. The only dropped calls are from a friend whose cell phone battery can't charge completely. But that's obviously not an Ooma problem.

My decision to switch to Ooma was delayed a long time due to their dumb-sounding company name. (How can a company with such a name offer reliable, professional service, I thought.) Now, however, after using Ooma for about 1 1/2 years, I'm completely satisfied.

Because we got many unwanted calls (unfortunately the national "do not call" list doesn't block EVERY nuisance call), I signed up for Ooma's Premier service. It provides, among other things, the ability to enter phone numbers on a list which will cause the caller to hear endless ringing (which doesn't ring my phone), or you can choose to send the familiar 3-tone "no longer in service" signal. That signal, I'm told, causes robocall computers to automatically eliminate your phone number from their lists, and also of course eliminates live calls after the caller hears it once or twice.

Posted by:

CSR
30 Oct 2012

Cant't see using Ooma. Been using Majic Jack for 5 years now. Works very well for calls anywhere in North America and you can take it with you and call home from anywhere with internet service. You can use any phone cordless or wired, or hook it into your home wiring instead of your landline. All for the low yearly (or 3 year even lower)fee with no monthly fee. Customer service is very poor, but you really don't need it much. Very reliable, very few dropped calls or interferance.

Posted by:

Phil
30 Oct 2012

I have an older Magic Jack and I found that you can use it with google Voice for no charge, works very well and I haven't payed anything for over a year. Got a Google Voice Number in my local area code, 911 is included.

Posted by:

Brian
30 Oct 2012

I am a loyal Vonage customer. I have been using it without ANY problems for many years.

I have seen where lots of people knock Vonage for various reasons, but for me it works great. Their unlimited plan includes calls to various European countries and my wife calls her mother and her sister every weekend (for no extra cost) She can also do it from her cell phone which is listed as an extension, again it costs nothing extra and that is a really slick feature.

There are cheaper companies for US only plans, but if you want a service that has plenty of features including the ability to call select countries at no charge and to add a cell phone to your plan for making calls then Vonage is the way to go.

Posted by:

MarkK
30 Oct 2012

I've been completely happy using an Obi100 box and Google Voice. Quality better than VoIP.com and cheaper than the $250 annually cost for their service. The $40 Obi100 paid for itself after 4 months. I also like the transcript of messages service by Google Voice.

Posted by:

Roger
30 Oct 2012

I guess, I don't get it! WHO needs another so called land line? It's like that is so much 1990!
With cell phone packages at unlimited for 100 bucks a month anywhere U.S call and text why do we need another 'something"
I have a land line, I have Skype, I have Magic Jack! yet I find my self standing by all 3 on my cell phone!
NOW if your rellies's live in another country, than maybe! But you say "this ain't free either!

Posted by:

Kit Kimes
30 Oct 2012

I mentioned earlier that Ooma pops up on the deal of the day sites sometimes. Sure enough, it is featured today (10/30) on Woot! (tech.woot.com) refurbished for $99.99. These units are not considered used and do not have an additional charge to connect them.

Posted by:

Linda
30 Oct 2012

I have the old MagicJack and I am pleased with it. Occasionally we get a hickup or a delay in answering, but for the money, you can't beat it!

Posted by:

JoeWill
30 Oct 2012

I've had Ooma for almost two years and am extremely happy with it. I had been paying about $40.00 a month and now pay just under $5.00 monthly, including unlimited US long distance, so it paid for itself very quickly. Porting my old number took a day or two but was easy and the Ooma staff was helpful.

One of the best features was being able to get Ooma service in every jack in the house - by disconnecting the old phone company line into the house and then plugging the Ooma unit into any jack, it activates the other jacks.

The service was out once for a few hours in the summer of 2011 but otherwise has been crystal clear and very reliable. Ooma has saved me plenty of money and I recommend it

Posted by:

Ken
30 Oct 2012

Try Callcentric. Pay as you go costs $3.45/month plus less than 2 cents a minute. You have to supply your own device, but many types are compatible. Customer service is very professional. Other plans are available too.

Posted by:

Vince
30 Oct 2012

Bought my Magic Jack at Radio Shack and they give a 30 day moneyback garantee. Canceled landline 1 week after buying MJ!

Posted by:

Phone system
20 Nov 2012

Ooma is one of the best phone system provider that provides a number of Business or Home Phone System with affordable charges. One of my friend is their regular customer from last 2 years. Ooma's Telo device is really good it allows you to call anywhere in the US. for free, you only have to pay the applicable taxes and fees, it is also very easy to set up and very easy to use.

Posted by:

Robert
11 Dec 2012

I have had Ooma for about 5 years now and it has been totally free!! Of course you pay for the initial hardware, but I have not had a phone bill for 5 years. I do not make International calls so I do not need to spend a dime. It has been extremely reliable. One note, I did need tech support initially but I was never ever to contact them. Hopefully they fixed their customer service issue(s). I would highly recommend them if you need a pseudo land line for your kids or whatever.

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