Can't Delete Email in Outlook Express - Comments Page 3

Out of no where OE freezes when it opens...nothing works, have to use Alt/Ctrl/ delete several times to get out.

Funny, if I want to send a webpage or link via email, it sends it even though I can't read my emails...?????

EDITOR'S NOTE: You may have a malformed message in your inbox or the mail queue. Try "Email Remover" to check the mail waiting on your ISP's mail server, and delete anything suspicious or odd looking. If that turns up nothing,you can delete your Inbox.DBX file.

I bought the program for a discounted price of $29.99. Was charged $39.99. The reason I bought it was I could not delete e-mails. Have installed the program and still can't delete old emails. That was the lead line on the internet explorer where I located your product.

EDITOR'S NOTE: What product do you mean? I personally don't sell ANY software...

wowwww.... i had the problem... first i tried myself...than i realized i'm not an expert and no use of putting head on this. i searched on net and i got you people. It took just 1 minute for me after reading threads here. and now outlook is running like a charm. thanks everyone here...you saved a lot of time for me...

Thanks very much for this post, just managed to fix my parents computer for them. People like you just make computers that little bit less frustrating at these times. Thankyou

For 1 week I have been searching the web for an easier way to solve this problem. Using your idea of closing the preview pane and using "Shift/delete" was so simple. My messages would completely freeze OE to where I had to shut down the laptop and re-boot to move forward. Thanks a million.

I think I fixed my "delete" problem! First empty the "delete" file, then COMPACT the "delete" file (open "delete" file the go to FILE and look for COMPACT)..... Takes about 10 min....I hope this helps.

SFMAC

Shift and delete worked well for me. Does not go to trash file but who cares!

i, too, have a frozen email in my outlook express. the above suggestions don't work. the email first arrived from my yahoo.com as a double. the one i read and deleted with ease. the second one i automatically went to delete which produces an eternal hourglass ever since. gotta ctrl/alt/delte to end task and the whole thing shuts down. i'm positive there's no bug with it. not only was it's twin fine, but that person sends me emails all the time and never a problem. a computer friend says it got stuck on it's way from yahoo. he used a lot more technical terms. sure would appreciate some help. any other ideas?

I tried to send an email with a video attachment and it got stuck in the Outbox for the past 3 days. I cant open it becasue it says "outlook has begun transmitting this message..." I cant delete it because it just sits there and now I cant send other emails! Can someone please help me.....BILL GATES IS AN OAF because I called to get some kind of helpo for this NEW product and they wanted to charge me 49.00 can someone help?

EDITOR'S NOTE: Does highlighting the entry and pressing Shift+Delete or Ctrl+Delete work?

For a YEAR I had an unsolicited message in Microsoft Express. Every time I tried to delete it, the program would freeze. I tried everything I could think of, even spoke to a chap in India who could not help. Today, I clicked on "find message" entered Plasma TV for sender and Couch Potato for subject. The message appeared in the window, I clicked on shift delete and it went away. I was really in a jam too since I had deleted a bunch of messages from my inbox and the message in question was on top and highlighted therefore I was frozen. Spend hours trying stuff till this procedure did the trick.

Thanks for your help Steve Mac! Compacting the deleted file worked for me! I received an email from a friend and was unable to open it. Then I was unable to open any emails for a couple of days. Finally I could open emails but not delete any of them. Thanks again...I am a novice at this computer stuff and its nice to know I can get help from this site.

Thanks for the tip of using "shift-delete" to rid my OE of several emails that I could not otherwise delete. I could not even move them until I tried clicking on Nortons "this is spam" command. That moved the files to the spam folder. Then I found your tip and deleted the files from OE. Good tip!

I have had a few e-mails I could not delete.

In Outlook, I right clicked on "Local Folders" and then on "new folder." I called it "Need Delete." I transferred (just drag) the problem e-mails from the inbox to this new folder.

I could not eliminate the e-mails individually, but I could delete the entire "Need Delete" folder and they were all gone.

my outlook keeps receiving password req from AT&T/SBC and now i have to go to Web to sign in or send, cannot do it w/my client, Outlook. Now AT&T says 'there's an outage occurring on Outlook in general' is this nonsense reply, or what?

EDITOR'S NOTE: Yes, that is nonsense. Outlook is not a service that can have an outage -- it's just a piece of software. Maybe they meant their email server is having problems, but that's quite different.

I have tried every one of these suggestions to no avail!

I even tried creating a message rule to delete the message but that freezes it also! It is only 1 email, no attachment.

The program freezes as soon as it is highlighted, so you can't even read what is in the message. I am running several virus programs, none of them are catching any problems. This email was sent to a folder upon arrival from the in box to another folder, so, the rules application worked the first time it ran into it, but won't now. Any other suggestions?

EDITOR'S NOTE: You could move all the other messages to a new folder, then just delete the entire folder (after closing Outlook).

My computer was disconnected for about 3 weeks, now, although working OK, Outlook Express sends my emails with the date 01.01.00., and has simply progressed from that date, therefore, recipients receive my emails and the bottome of their in box. How can I reset the outgoing time? Any help would be appreciated.

EDITOR'S NOTE: You can change the Windows clock by double-clicking on the time display in the lower right corner of the taskbar. But it may reset to the wrong time again if your motherboard battery is dead or dying, which I suspect.

Had trouble sending, deleting emails etc. I did a search on .dbx files and renamed the files to delete Oct.dbx Same for send etc.

How to: stop OE from opening a new message when you delete one while reading it?

EDITOR'S NOTE: Sounds like you'd need to turn off the Preview Pane.

I've tried the suggestions in this post, to no avail. I have an email in my Outlook Express, from June of this year, that is not at all deletable. It is from a source that I get daily emails from, but, this one was never able to be read, opened, deleted, etc.. It stops my OE from working if I try to do anything to it, like read or delete it. It also stops my OE from 'compacting' when that is required. The compacting gets stuck on that one email, which then requires OE to be shut down. Any help, suggestions, would be soooo appreciated!!

EDITOR'S NOTE: Try this: Delete (or move) everything else from that folder, then delete the DBX file that corresponds to that folder.

Thank you!! Removing the .dbx file cleared that pesky email out of my inbox!! Greatly appreciated!!