Tech Support House Call - Comments Page 2

So Dale, you never ask advice from others about software, hardware, restaurants, cars, etc.? And you never give any?

Thanks for this excellent list of steps to help make a computer behave. I have saved this valuable information for the future.

Nice article but you committed an error by not opening up the computer. Many blue screens, random reboots and freezes can be caused by bad (blown) capacitors. I have found this on many motherboards old and new. A quick inspection of the motherboard would have told you if it had this problem. Only a replacement of the capacitors will truly fix the computer.

I find most these errors can be fixed, it's simply having enough time to fiddle with them. A tech person who deals with these issues every day can usually fix the problem quicker because he's seen the error before.

Goodonya Bob. Love your humour. So tongue in cheek! 'Downunder' me is the Mrs Fixit of computers in my social circle. Thanks to you, I learn more every day. I have 90 HINT SHEETS which I hand out to oldies (some actually older than me)when I do my volunteer computer tutor days. This week I have 2 friends to visit to solve their IT problems. I'm no expert, but, armed with my HINT SHEETS, mostly from your columns, I can sort them out. Keep up the great work!

I ran Privazer and it deleted some things it shouldn't have. I still haven't recovered my computer. Thanks a lot.

Currently my wireless printer will not communicate with my computer (even with the USB and/or ethernet cables attached). I have reinstalled the printer software from the disk and from the printer company's website to no avail. The printer company says the problem is with my Windows 7 OS. I say it is the communication software within the printer. I'll just have to return it for a new one that hopefully will work longer than a year!