PC Matic - An Overdue Review - Comments Page 2

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Posted by:

BILL DANIEL
05 Sep 2018

Been a PC Matic user since it came out,and have had NO problems with viruses, malware, ransomware,etc. I have it scheduled to scan daily, and also use it on my smartphone and tablet. Wouldn't use anything else!!!

Posted by:

Robert Dawes
05 Sep 2018

I have used PC Matic (10 PC's for $100) for years and really like it. Their support staff respond quickly to issues even on weekends and holidays. The only nit I have is discovering how to make SuperShield change its block notification method to override for unusual or rare software. I think the prompt for override should be the default.

Posted by:

Johnnie Lambert
05 Sep 2018

I have been using PC matic for years and find it far superior to Norton. I think it's the best on the market and the price is wonderful, I have the evergreen option. Great investment.

Posted by:

Russ
05 Sep 2018

I always like to try something before I buy it, so this is a stumbling block in trying to decide whether PCMatic is for me. But an even bigger stumbling block is the fact that I can only install it on 5 computers.

At present, I have 6 computers, recently down from 7, and down from as many as 10 in the past.

So what this means to me is an annual charge of $100 or an Evergreen charge of $300 ... not inexpensive, particularly when I am happy with using Windows Defender, SuperAntiSpyware, and the Windows Repair Tool Box, along with Tweaking.com Windows Repair, and various other free utilities such as CCleaner. With these, my 6 machines run just fine at no cost for the software.

I may recommend PCMatic to some of my non-geeky friends, but for anyone with the skills necessary to do their own computer repairs, I recommend that they use those skills with the good freeware software available.

PCMatic is for non-techies.

Posted by:

TimboW
05 Sep 2018

Hey Bob- W-A-K-E U-P!... Glary Utilities Pro, free license, more thorough and adjustable than anything else. Since CCleaner's went down the drain and has become unreliable, Glary has become the only logical option. I'm surprised you stuck with Iobit for as long as you did. We woke up to them quite a while ago.

Posted by:

UbtchaNoVA
05 Sep 2018

I wish you would have included in your review PC Pitstop's additional products: Disk MD, PC Magnum, Optimize, and Driver Alert. I've not received feedback from PC Pitstop/PC Matic as to whether their PC Matic product included the functionality of the separate products above. Thanks, Bob.

Posted by:

Doug Allston
05 Sep 2018

I used PC Matic on my three computers for several years with the excellent result until about a year and a half ago. Microsoft put out a change and a day or two later all three of my machines gave me the blue screen. I eventually had to reinstall windows on all three computers. Wouldn't you know two days later all three went down again. (I should add that one of the computers is in another state that I maintain remotely.) After much work, I again had to reinstall windows. After a great deal of investigation, it turns out that Microsoft tweaked something that caused PC Matic to crash my machines. The teak crashed a couple other obscure antivirus programs. I contacted PCMatic and they acknowledged the problem. They had known about it for several weeks. But they never bothered alerting their customers. After reinstalling windows three times on three machines I deleted PCMatic and asked for a refund for the remainder of my subscription and I got neither the refund nor an apology.

Posted by:

Ellen A Erzen
05 Sep 2018

I've also been using PC Matic for more than ten years. I've got "EVergreen", and what a deal! When anything is suspicious on the three computers it covers, I just run the software. I belong to Geek Squad, and when they have to do something for the computer, they delete PC matic saying it interferes with Webroot, their security software. Then I just re-install PC Matic. I love it.

Posted by:

Dorian Glass
05 Sep 2018

Thanks Bob, good review.

You've piqued my interest with PC Pitstop. I used them (happily) in the past with my Windows XP and were suitably impressed, then. Over time, they must have developed a lot, in positive ways, it seems.

Worth considering again...

Posted by:

Quincy Carnley
05 Sep 2018

I've had PC Matic for about 5 years on 3 computers never expect to have anything else.

Posted by:

gary
05 Sep 2018

Does the program update itself ?

Posted by:

Anthony Sara
05 Sep 2018

I have had Evergreen for about 10 years. About 2 years ago I was hit by ransomware which effectively destroyed my files. Fortunately, I was not seriously hit since I am not an overly avid computer user. But,PC Matic's staff was not very helpful in suggesting remedies. A few months following my experience PC Matic's CEO starting TV advertising about how his company blocks 100% of ransomware, but too late for me. I must say, though, that I haven't been bothered by ransom ware since.

Posted by:

Ray
05 Sep 2018

I have used pcmatic for several years also. It has been great. You must make sure windows defender is turned off. Sometimes windows update tries to turn off Supershield and I have to reinstall it.

Posted by:

Bob K
06 Sep 2018

Hi Bob,

I am really surprised about your glowing review of PC Matic. I have seen the TV ad several times, and I thought it was really cheesy. Hence, I've never paid any more attention to it. I've used Privazer for a long time, and I really like it.

Thanks for another enlightening report.
-Bob K

Posted by:

pmwill
06 Sep 2018

Gee! Thanks Dave. My better half and I have been using PC-Matic for quite some time now and I am very pleased with it's performance. We also use CC-Cleaner and don't find any conflicts of programs. PC-Matic and Win-zip went about trying to clean each other out as malware. We like the way CC-Cleaner takes care of the cookie and spyware issues each time we back out of the Internet. I'm seriously considering their Evergreen one time fee.
PMWill

Posted by:

swabyw
06 Sep 2018

Well when I want to check on my computes I used SandraSoft application. The one I have is old so I will check to see what they are doing now.

Posted by:

Jonathan Skrine
06 Sep 2018

We've been using PC Matic for over 10 years and apart from a few very minor glitches (usually just after windows updates) have had effortless easy computing.

One other up-side is that I no longer know anything up to date about software fixes as PC Matic sorts the lot and just point the 'friends' who are too lazy to do their own research at PC Matic and have a lot more 'us time' for me and herself!

Welcome to the 21st century Bob.

Jon

P.S. You are regularly featured on PC Matic emails and have been for years..........

Posted by:

Beverly Shellabarger
06 Sep 2018

I've been using PC Matic for several years for both business and personal computers. I'm very happy with it to the point where I've gotten rid of McAfee entirely. I like that it optimizes the hard drive with it's scans. I think $50.00 a year for 5 computers is very reasonable.

I'm surprised you haven't reviewed it. I was thinking it was you who recommended it, but from another post, it was probably the other way around. PC Matic recommended you!

Posted by:

Egbok
06 Sep 2018

Russ is right, for us non geeky enthusiasts PC Pitstop is the top banana. Can't remember how long I've had it, but I got a free introductory year of it with a computer purchase. The only problem I have had is when I let my grandson on the machine and forgot to log out of the Admin. account. All is well now!

Posted by:

Stephen Earle
11 Sep 2018

Thanks for your article Bob. I was impressed by your glowing review, and so decided to take a look for myself. I liked what they had to say, and began the process of purchase, then decided to sleep on it before I committed. The next day, I got a message reminding me that I had not finished my purchase, and asking why. I clicked on the appropriate reason, and was immediately offered a $10 discount, so I took the plunge. My HP Pro 3515 is about 5 or 6 years old, and was getting slow, so the scans were slower than what you reported - not very surprising, but not too much longer.

I ran several manual scans to get the feel, and PC Matic found some problems and junk. Ran the cleanup and installed SuperShield, then booted. Immediate results - the boot was much faster and all applications quite a bit snappier. I consulted with tech support as to my other protections, and was advised the next day to remove Avast antivirus (with a handy link to the Avast cleanup utility) and Malwarebytes, and that I could leave my Comodo firewall in place. After that was done, the boot and applications response were even faster. Scheduled a weekly scan.

I'm still within my trial period, but so far, I'm quite satisfied with the results and believe it is well worth the subscription fee. Some of the comments suggest that other tools work at least as well for geeks - "PCMatic is for non-techies." I'm techie enough to resolve all the problems that have ever arisen with this machine. But the takeaways for me are speed and simplicity. Thanks for the recommendation!

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