MagicJack Phone Service - Comments Page 12

I've been using the MJ Plus for a couple of years now. Great voice quality and overall very good reliability. Had a glitch with the billing a couple of months ago. Got on the customer service chat and it was taken care of immediately. Very professional. I am very satisfied with this product.

Dumb question, but how do you get high speed internet for your computer to run MJ, if you don't have a phone line? If I could get internet w/o a phone, it would be GONE!

EDITOR'S NOTE: You can get an Internet connection from most cable companies. And if you live in a metro area, a wireless connection may be possible.

My MJ works well on my Laptop!
However, te MJ on my Mobile phone does not work well! It drops the calls, brakes up and often shows network connection failure (Erro 6)
What can i do to resolve this problem? Your assitance is greatly appreciated.

Thanks

Been using Mj forever. There were some glitches at firt but nearly perfect now. For the value you receive there should never be a complaint.There is nothing to compare with it and is not voip but standalone in type of service. As internet speed and computers have steadily improved so has the MJ. It can travel anywhere you can get wifi on your pc and can be used even without a handset phone if ur laptop has a webcam. An email comes for every missed called and it has a wav attached message u can file away. On screen call id and phone book to store all your callers info. So many pluses I cannot say enough. Then comes the MJ Plus! No more on screen popup caller ID as you can just look at the phone for that and yes the unit gets very warm like a pc charger does. The unit and a yr of service for less than what most pay for a month, how can anyone complain?My whole family cut the landline service off to pay for great high speed int. and now Netflix and Hulu Rule. It is so simple a child can install and use it and no pc is needed after setup. Just try it and start putting the savings away to retire or fulfill a dream. It has free apps that go with it so trust me and check it out. You can't go wrong. Simple, easy, affordable, portable and amazing in my book! Lastly for people with overseas relatives, get one set it up locally and send to them and they pop it in their pc and presto they can call you likr a local call and vice versa! 6/2014

I look forward to this in Europe.
The history of state involvement has left both government and private providers used to levying extortionate charges.
Skype hasn't revolutionised things so the more innovation the better.

Thanks for a great explanation. It needs to be said and said again. Until folks try it the do not believe it. Even at 30 bucks a year they are making a profit. You have to realize just how much the good old Telco's are ripping folks off for. Just a word of warning. When paying 30 bucks a year please don't bitch and complain if there is a minor problem and you do not get Platinum level service. It is seldom the device that is the problem. Your total risk to try it out is about one month of the old fashioned Telco charges and most folks simply port their number and never look back. NO I don't work for MJ either but I will admit I did invest after trying for a few months.

I have had Majic Plus for over three years and have had very little problems with it. Use to pay 80.00 + a month and my rates kept going up. I pay 30.00 a year and I am very happy with Majic Jack Plus.

I have had Magic Jack. It is like using a cell phone with a bad connection. It is a piece of junk!!!

I had magic jack for a while, it screws up your computer royally and infiltrates it badly or at least it did at that time. Calling tech support was absolutely of no use at all, in fact they were rude and inconsiderate.

Needless to say, I shall never use Majic Jack again as I now consider them con artists in the first degree and outright liars. There phone service was not all that good in my area either, at times it did not work at all, and tech support did not want to hear it.

Do not waste your time with them, that is unless they have had a change in heart and have upgraded their services so that is does not ruin your computer etc. But it if you want, but beware, I can tell you I am totally done with them!

I've had Magic Jack plus on now for almost a year. I've had to restart it twice and other than that it works perfectly. Maybe they have crappy support but what do you expect for $20 a year? I'm saving over $400 a year from my old landline phone (and their support really sucked). I've now got two Magic Jacks and have installed them for a friend and a relative. It's a great device. The only problem is I have one non-technical friend who insists on using an answering machine. We had to buy a new one to make it work as some older ones aren't compatible. His new Panasonic cordless phone/answering machine cost $45 and works like a champ. It's good. Real good.

* I forgot about the paragraph limit, so here is the revision.
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From its beginning, MagicJack quickly acquired a reputation for concealing limitations and "gotchas", and terrible customer service-- too often indifferent and quite haphazard.

RIPOFF REPORT-- www.ripoffreport.com/directory/magic-jack.aspx
CONSUMER AFFAIRS- http://www.consumeraffairs.com/cell_phones/magicjack.html
COMPLAINTS LIST-- http://www.complaintslist.com/phone-accessories/magic-jack/

Founder Dan Borislow was investigated by the Florida AG for charging customers for their "30-day trial" earlier than 30 days, which Borislow defended as "not illegal". MagicJack paid a settlement for $125,000, and promised to treat consumers better.

As always, the watchphrase is "caveat emptor"-- if you invest in MagicJack, make sure you understand how to find your way out of the arrangement with minimal damage. The company is well prepared for all your issues, rest assured. MagicJack has no fear of legal action because subscribers must sign a corporate-friendly arbitration agreement. In view of the host of complaints, consider yourself warned.

MagicJack is great. It works as good as the $45/month VOIP that uVerse was bending me over for. $35/year is worth any minor outages or inconveniences. If you need hand holding to get techy stuff working, then pay the $45/month. If you want to save a small fortune and gain some cool benefits like having your home phone also ring on your smart phone or tablet, then get MagicJack.

I have used MJ in various iterations since 2011. The original version was horrid; and I went with VOIPO. I later got one of the router based "PLUS" models of MJ, and tried it out as my FA line for 6 months - worked perfectly! So, I got a second one, and after I installed it, I call forwarded my number from VOIPO to the new MJ to test the waters - after 6 more months, I ported.

The product worked great; however, the port was another story. It took over 8 months for MJ to get it fixed. Calls from certain carriers or even other MJs would simply "stop - 1 ring, then dead air. Especially bad with Skype callers and Google Talk calls. They finally got it fixed, but only after an informal complaint to the FCC.

Bottom line; be careful when porting! But the newer MJ Plus/Go models work wonderfully!

I still use the original magic jack and it does work alright. However the price continues to go up every year despite the claim of 19.95 per year. Apparently that only meant the first year and the customer rep basically said tuff luck when questioned about it. The price does still beat a regular phone line but apparently now you can no longer move the original MJ to another computer. It seems they really want you to buy a newer version. Also despite comments to the contrary the original does work on windows 8.1 pro as that is what I am using it on.

Good article. But contrary to what you say, even if you use a MJ plus,calls will be dropped anytime there is a glitch in your internet service.

I bought a renew card for my magic jack. How do I use it to renew? Why don't you have your phone number more assesible?

EDITOR'S NOTE: I am not Magic Jack. Please visit www.magicjack.com for support.

Since Microsoft does not support Windows XP since middle of 2014 I have not been able to use my MJ.
Will MJ work on my laptop Windows 8.1 just plug & go? MJ was great we were very happy with the all aspects for our usage. I have not seen or used the MJ Plus but would consider that purchase as we are MJ fans.

I've got two magic jacks but only use one very much. I'm using only the simplest preliminary service they offered so can't comment on any of the latest versions.

The one I use most is my home office. If I'm not there I get messages, although it will forward them to me if I want.

I'm not sure which system the question of "scam" is about but I certainly don't thing spending 10 or 20 bucks, whatever they are now, for 10 years of phone use is a scam in any way!

I have been with MJ since the beginning. I travel back and forth to USA and EU and being able to take or make calls is one of it's very best features. You just plug it in where ever you go and if you cannot plug into a router you can still connect to PC / Laptop.

I stay current with their new products and transfer the old to new when a new one comes out. I have saved a lot of money over the years. I used to be with Vonage as well, but cannot be the price with MJ even on that money saver from Vonage.

Just learned of this phone service. I'm from Texas, so am used to scams. This sounds too good to be true, but if I receive sufficient information I might possibly try it. Depends of the feedback I get. Thanks, Bob